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Aeroporto di Chicago O'Hare Intl recensioni di auto e directory
N°1 in classifica
Silvercar
Migliore valutazione
9,9 Ottimo (6 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Silvercar recensioni
Punti di autonoleggio
Silvercar
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10517 United Parkway
+1 855 359 2227
| lunedì | 08:00 - 18:00 |
| martedì | 08:00 - 18:00 |
| mercoledì | 08:00 - 18:00 |
| giovedì | 08:00 - 18:00 |
| venerdì | 08:00 - 18:00 |
| sabato | 08:00 - 18:00 |
| domenica | 08:00 - 18:00 |
Tutte le recensioni Silvercar
Recensioni per Silvercar a Aeroporto di Chicago O'Hare Intl
N°2 in classifica
Alamo
8,7 Ottimo (551 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Alamo recensioni
Punti di autonoleggio
Alamo
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 W Zemke Blvd
+1 833 863 1447
| lunedì | 06:00 - 23:00 |
| martedì | 06:00 - 23:00 |
| mercoledì | 06:00 - 23:00 |
| giovedì | 06:00 - 23:00 |
| venerdì | 06:00 - 23:00 |
| sabato | 06:00 - 23:00 |
| domenica | 06:00 - 22:00 |
Tutte le recensioni Alamo
Recensioni per Alamo a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
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- Positive
- Neutrali
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3,6
Punti positivi: Great car, clean but mechanically unsound. Car died after one day.
Punti negativi: A car that works, roadside assistance that works as advertised, roadside assistance phone reps that do what they say they will do. Car died and had to rent a car from Hertz as Alamo couldn't figure out how to tow it or replace it. Cost me over $500.
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5,2
Punti positivi: Staff seemed nice
Punti negativi: Clean the car out. Received my rental with weed in it
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9,2
Punti positivi: The staff was super helpfull
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8,0
Punti negativi: Hours of operation in New York City could be better. They are pretty limited, and they make drop-off more difficult. Otherwise, good overall experience.
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6,8
Punti positivi: The free upgrade was appreciated and the car was new and clean.
Punti negativi: There was an enormous line at the airport to pick up the car, and only one person able to process customers. The wait was utterly ridiculous (40 min) and made me late. There was no toll transponder in the car, which was really annoying.
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10,0
Punti positivi: Well maintained vehicle and very efficient and friendly pick-up/drop off. Much better than the Hertz family of companies.
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10,0
Punti positivi: Staff was great!!
Punti negativi: More helpers at inside counter for picking up.
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10,0
Punti negativi: Very Quick,they were waiting for me when I arrived at the pickup location, also gave me a choice of threes premium suvs
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8,4
Punti negativi: All digital kiosks were out of service. Line was long for pickup with one slow employee, although once another faster employee came on duty, line moved fast and everything worked out.
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10,0
Punti positivi: Professional
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9,6
Punti positivi: The car rental area at the Airport was not as easy to navigate as I would have liked. Most counters were closed at 10pm (on a Saturday night), so I had to search for the only open area. Then there was about a 30 minute wait because only 2 people were working at the time. They did a great job, but again there was only 2 people for about 6 different car rental companies.
Punti negativi: More open counters, looking after their own rental companies!
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4,8
Punti positivi: Was not pleased with drop off staff
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9,2
Punti positivi: The staff was super helpfull
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10,0
Punti positivi: Well maintained vehicle and very efficient and friendly pick-up/drop off. Much better than the Hertz family of companies.
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10,0
Punti positivi: Staff was great!!
Punti negativi: More helpers at inside counter for picking up.
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10,0
Punti negativi: Very Quick,they were waiting for me when I arrived at the pickup location, also gave me a choice of threes premium suvs
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10,0
Punti positivi: Professional
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9,6
Punti positivi: The car rental area at the Airport was not as easy to navigate as I would have liked. Most counters were closed at 10pm (on a Saturday night), so I had to search for the only open area. Then there was about a 30 minute wait because only 2 people were working at the time. They did a great job, but again there was only 2 people for about 6 different car rental companies.
Punti negativi: More open counters, looking after their own rental companies!
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8,0
Punti negativi: Hours of operation in New York City could be better. They are pretty limited, and they make drop-off more difficult. Otherwise, good overall experience.
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6,8
Punti positivi: The free upgrade was appreciated and the car was new and clean.
Punti negativi: There was an enormous line at the airport to pick up the car, and only one person able to process customers. The wait was utterly ridiculous (40 min) and made me late. There was no toll transponder in the car, which was really annoying.
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8,4
Punti negativi: All digital kiosks were out of service. Line was long for pickup with one slow employee, although once another faster employee came on duty, line moved fast and everything worked out.
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3,6
Punti positivi: Great car, clean but mechanically unsound. Car died after one day.
Punti negativi: A car that works, roadside assistance that works as advertised, roadside assistance phone reps that do what they say they will do. Car died and had to rent a car from Hertz as Alamo couldn't figure out how to tow it or replace it. Cost me over $500.
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5,2
Punti positivi: Staff seemed nice
Punti negativi: Clean the car out. Received my rental with weed in it
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4,8
Punti positivi: Was not pleased with drop off staff
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N°3 in classifica
Enterprise
8,5 Ottimo (244 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Enterprise recensioni
Punti di autonoleggio
Enterprise
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 W Zemke Blvd
+1 833 856 0900
| lunedì | 06:00 - 22:00 |
| martedì | 06:00 - 22:00 |
| mercoledì | 06:00 - 22:00 |
| giovedì | 06:00 - 22:00 |
| venerdì | 06:00 - 22:00 |
| sabato | 06:00 - 22:00 |
| domenica | 06:00 - 22:00 |
Tutte le recensioni Enterprise
Recensioni per Enterprise a Aeroporto di Chicago O'Hare Intl
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- Positive
- Neutrali
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9,6
Punti positivi: Easy pickup and drop off - friendly staff - clean and comfortable car
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10,0
Punti positivi: Easy pick up and drop off
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9,2
Punti positivi: Very helpful staff
Punti negativi: A lot of hidden fees I wasn’t aware of
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10,0
Punti positivi: Staff super friendly and helpful. Everything was super easy
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9,2
Punti positivi: Staff was friendly, car clean, drop off pick up easy
Punti negativi: Bigger car
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10,0
Punti positivi: Excellent check-in process. Friendly staff. Upgrade without half and super easy drop off.
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9,2
Punti positivi: Friendly staff who took the time to explain the features of the vehicle.
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10,0
Punti positivi: Customer service very helpful easy return no questions ask
Punti negativi: N/a
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7,2
We got into a car fast, but had to downgrade-- without compensation
Punti positivi: Efficient service! Clean car! Very speedy/ orderly.
Punti negativi: We reserved a standard SUV, but none were available when we arrived. We were assigned a sedan with no compensation for the downgrade.
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10,0
Chicago O’Hare Customer Service
Punti positivi: The branch manager at the airport rental car return at the Chicago airport is absolutely fantastic. He by far provided the best customer service I’ve ever received. Because the car wasn’t clean and smelled like smoke he waved our fuel charge and because we have an infant and 8 large luggage bags he gave us valet service to the terminal!!! He should be promoted!!!!
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10,0
Enterprise is a prize
Punti positivi: Staff very heloful...easy to find a car...seamless experience in Chicago at OHare
Punti negativi: Nothing
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10,0
Punti positivi: Great car and nice people
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9,6
Punti positivi: Easy pickup and drop off - friendly staff - clean and comfortable car
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10,0
Punti positivi: Easy pick up and drop off
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9,2
Punti positivi: Very helpful staff
Punti negativi: A lot of hidden fees I wasn’t aware of
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10,0
Punti positivi: Staff super friendly and helpful. Everything was super easy
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9,2
Punti positivi: Staff was friendly, car clean, drop off pick up easy
Punti negativi: Bigger car
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10,0
Punti positivi: Excellent check-in process. Friendly staff. Upgrade without half and super easy drop off.
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9,2
Punti positivi: Friendly staff who took the time to explain the features of the vehicle.
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10,0
Punti positivi: Customer service very helpful easy return no questions ask
Punti negativi: N/a
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10,0
Chicago O’Hare Customer Service
Punti positivi: The branch manager at the airport rental car return at the Chicago airport is absolutely fantastic. He by far provided the best customer service I’ve ever received. Because the car wasn’t clean and smelled like smoke he waved our fuel charge and because we have an infant and 8 large luggage bags he gave us valet service to the terminal!!! He should be promoted!!!!
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10,0
Enterprise is a prize
Punti positivi: Staff very heloful...easy to find a car...seamless experience in Chicago at OHare
Punti negativi: Nothing
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10,0
Punti positivi: Great car and nice people
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N°4 in classifica
National
8,3 Ottimo (14 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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National recensioni
Punti di autonoleggio
National
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 W Zemke Blvd
+1 833 856 0901
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni National
Recensioni per National a Aeroporto di Chicago O'Hare Intl
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6,4
Punti positivi: The staff was happy to see and serve me. Good customer service.
Punti negativi: Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.
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9,6
Punti positivi: Friendly staff...
Punti negativi: Cup holders and little cubby wasnt clean. Stick with spilled something.
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9,6
Punti negativi: I was very pleased
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6,8
Punti negativi: Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.
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3,6
Punti negativi: Car was dirty.
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10,0
Punti positivi: Easy pickup, good car
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6,4
Punti positivi: The staff was happy to see and serve me. Good customer service.
Punti negativi: Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.
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3,6
Punti negativi: Car was dirty.
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N°5 in classifica
Hertz
7,5 Buono (256 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Hertz recensioni
Punti di autonoleggio
Hertz
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 West Zemke Blvd
+1 773 481 2400
| lunedì | 05:00 - 23:59 |
| martedì | 05:00 - 23:59 |
| mercoledì | 05:00 - 23:59 |
| giovedì | 05:00 - 23:59 |
| venerdì | 05:00 - 23:59 |
| sabato | 05:00 - 23:59 |
| domenica | 05:00 - 23:59 |
Tutte le recensioni Hertz
Recensioni per Hertz a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
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- Positive
- Neutrali
- Negative
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7,2
Punti negativi: Snow storm in Chicago and Hertz had one person working the counter. Several people were turned away with reservations for a car because they ran out of cars. I called Hertz and asked if they had any available cars and they told me no they were out. However I was able to go on Kayak and book and got reservation for a car. Can you guess who had that car. Yup Hertz! Then we got to hub for the car and stood in line for 3 HOURS!!!!! One person working. 11 people in front of us. So many people missed there connecting flights. It's not like Chicago didn't know this storm was coming and people would be missing flights. That's to Kayak we made it home.
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7,6
Punti positivi: Well, first off, I paid $26 total for a rental (the Hertz version of dealers choice, where they pick the car for you). I ended up with a Mustang, and it was awesome.
Punti negativi: I had to wait an hour for the car. An hour. I felt like I was in a Jerry Seinfeld bit, asking if Hertz knew how reservations worked. If you’re not in a rush, it’s brilliant. If you have somewhere important to be... might not be great.
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10,0
Punti positivi: Price and comfort
Punti negativi: Nothing
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10,0
Punti negativi: Super easy and super friendly!
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2,4
Punti negativi: Staff put me in the wrong car delaying my trip because I had to drop the car back off and get a new car. The price was way to high for the car I get. The car was not comfortable and smelled.
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4,4
Punti negativi: Well Ultimately it was my fault but when I put in my search I put for same pick up and drop off location. She. The search came up I saw a deal for a reduced price so I picked it but failed to see it was for a transfer in Chicago so I was to pick up at the airport and drop off at a different location. The agent at Hertz when I rented to car didn’t pout this out to me either so when I brought back the car to the airport I was charge another like $80 for the rental. Was not expecting that because I brought it to the wrong location. I was not happy and will probably not be using kayak to search for a car again... will just book through the dealer so I k ow what I’m getting
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9,2
Punti positivi: The staff was super
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5,6
Punti negativi: When I went to drop off my car at the designated lot (3130 N Sheffield Ave), the lot was full and the Hertz office was closed. I had to keep the car an extra day and return it the next morning. Now I have to waste my time disputing the extra fees. Do NOT use the 3130 N Sheffield Ave location.
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10,0
Punti positivi: Having the Toll pass was great. The car was a new car, and the service was wonderful.
Punti negativi: Ensure you look at your credit card to know what insurance you carry.
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8,0
Punti negativi: Greater selection of cars to choose from. Several customers all waiting for cars to be returned before we leave with a car.
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10,0
Punti positivi: Appreciated the ability to avoid a very long line at check-in and instead use a kiosk with a live staff member. Very easy process. Liked the personal touch, speed. Appreciated the return, quality staffing, easy, and no shortage of employees on a holiday.
Punti negativi: Had no issues
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10,0
Punti positivi: The check-in process was quick and easy, the staff were very informative and got us on our way as quick as they could. Dropping off was even easier than the pickup
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10,0
Punti positivi: Price and comfort
Punti negativi: Nothing
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10,0
Punti negativi: Super easy and super friendly!
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9,2
Punti positivi: The staff was super
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10,0
Punti positivi: Having the Toll pass was great. The car was a new car, and the service was wonderful.
Punti negativi: Ensure you look at your credit card to know what insurance you carry.
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10,0
Punti positivi: Appreciated the ability to avoid a very long line at check-in and instead use a kiosk with a live staff member. Very easy process. Liked the personal touch, speed. Appreciated the return, quality staffing, easy, and no shortage of employees on a holiday.
Punti negativi: Had no issues
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10,0
Punti positivi: The check-in process was quick and easy, the staff were very informative and got us on our way as quick as they could. Dropping off was even easier than the pickup
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7,2
Punti negativi: Snow storm in Chicago and Hertz had one person working the counter. Several people were turned away with reservations for a car because they ran out of cars. I called Hertz and asked if they had any available cars and they told me no they were out. However I was able to go on Kayak and book and got reservation for a car. Can you guess who had that car. Yup Hertz! Then we got to hub for the car and stood in line for 3 HOURS!!!!! One person working. 11 people in front of us. So many people missed there connecting flights. It's not like Chicago didn't know this storm was coming and people would be missing flights. That's to Kayak we made it home.
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7,6
Punti positivi: Well, first off, I paid $26 total for a rental (the Hertz version of dealers choice, where they pick the car for you). I ended up with a Mustang, and it was awesome.
Punti negativi: I had to wait an hour for the car. An hour. I felt like I was in a Jerry Seinfeld bit, asking if Hertz knew how reservations worked. If you’re not in a rush, it’s brilliant. If you have somewhere important to be... might not be great.
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8,0
Punti negativi: Greater selection of cars to choose from. Several customers all waiting for cars to be returned before we leave with a car.
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2,4
Punti negativi: Staff put me in the wrong car delaying my trip because I had to drop the car back off and get a new car. The price was way to high for the car I get. The car was not comfortable and smelled.
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4,4
Punti negativi: Well Ultimately it was my fault but when I put in my search I put for same pick up and drop off location. She. The search came up I saw a deal for a reduced price so I picked it but failed to see it was for a transfer in Chicago so I was to pick up at the airport and drop off at a different location. The agent at Hertz when I rented to car didn’t pout this out to me either so when I brought back the car to the airport I was charge another like $80 for the rental. Was not expecting that because I brought it to the wrong location. I was not happy and will probably not be using kayak to search for a car again... will just book through the dealer so I k ow what I’m getting
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5,6
Punti negativi: When I went to drop off my car at the designated lot (3130 N Sheffield Ave), the lot was full and the Hertz office was closed. I had to keep the car an extra day and return it the next morning. Now I have to waste my time disputing the extra fees. Do NOT use the 3130 N Sheffield Ave location.
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N°6 in classifica
Budget
7,3 Buono (217 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Budget recensioni
Punti di autonoleggio
Budget
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 West Zemke Boulevard
+1 773 894 1900
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Budget
Recensioni per Budget a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
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3,6
Punti negativi: Car was terrible shape and did not feel safe. Told the rerun clerk who seemed to ignore
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2,4
Punti positivi: Agent forgot to change my drop off location, so they charged me an additional $300.
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3,2
Punti positivi: pick up took 90 minutes!!!! only 4 agents helping 2 agencies!!! line was out the door, down the stairs!!! never waited this long for a car pick up! drop off required me to go back in and wait in line again to see an agent!! typically staff does that on their machine when I pull up! another wait!!
Punti negativi: More agents working, better system to speed the process on line, and typical drop off at the spot...
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8,0
Punti positivi: My car was nice.
Punti negativi: Pick up was inconvenient. 20 people in line and two associates checking people out. It took an hour to get the car.
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8,0
Punti positivi: Staff was friendly and helpful.
Punti negativi: Initial wait and the first vehicle was dirty and smelled.
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6,8
Punti negativi: I realize it's not completely within Budget's control, but the shuttle between the O'hare terminals and the rental car center is scary as hell during this pandemic. The shuttle buses are packed with people, not all of whom are properly masked. It's a bit silly that the rental car center has erected six foot spacing requirements and glass shields between customers and agents, and that you are doing extra cleaning of your cars, when an airport renter is forced to take a "no social distancing" bus ride to the car pickup where he or she is packed up against others like a sardine.
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8,4
Punti positivi: easy to book and return
Punti negativi: Car was clean but smelled like smoke. I wish there was a non-smoking option.
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2,0
Punti negativi: I didn't get the car, they said the car (minivan) which I have booked is not there and they will cancel the booking
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4,8
Punti positivi: Staff in Chicago was excellent,
Punti negativi: Mystery vehicle was a 15 passenger van, for one person to drive not the best use of a vehicle. Drop off address in South Bend does not exist, staff in South Bend has no answer when asked why it was incorrect online and on paperwork.
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7,6
Punti negativi: The steering wheel had some issues and i had to struggle with it on the highway. Also, the service light was on the whole time
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8,4
Punti positivi: Staff in Chicago were very nice.
Punti negativi: Accidentally was charged for the refill option when I wanted to decline it but the staff at my destination fixed it.
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4,4
Punti negativi: I left my iPad in the car at Chicago airport. Took shuttle bus to airport and at gate realized the error. It was impossible to reach a human at the airport car rental desk so couldn’t ask a human to grab the missing iPad. Was forced to fill out a form on the website. And of course it has not been found. If they would simply have let a person talk to a person, a lot of money and headache could have been saved.
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8,0
Punti positivi: My car was nice.
Punti negativi: Pick up was inconvenient. 20 people in line and two associates checking people out. It took an hour to get the car.
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8,0
Punti positivi: Staff was friendly and helpful.
Punti negativi: Initial wait and the first vehicle was dirty and smelled.
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6,8
Punti negativi: I realize it's not completely within Budget's control, but the shuttle between the O'hare terminals and the rental car center is scary as hell during this pandemic. The shuttle buses are packed with people, not all of whom are properly masked. It's a bit silly that the rental car center has erected six foot spacing requirements and glass shields between customers and agents, and that you are doing extra cleaning of your cars, when an airport renter is forced to take a "no social distancing" bus ride to the car pickup where he or she is packed up against others like a sardine.
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8,4
Punti positivi: easy to book and return
Punti negativi: Car was clean but smelled like smoke. I wish there was a non-smoking option.
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7,6
Punti negativi: The steering wheel had some issues and i had to struggle with it on the highway. Also, the service light was on the whole time
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8,4
Punti positivi: Staff in Chicago were very nice.
Punti negativi: Accidentally was charged for the refill option when I wanted to decline it but the staff at my destination fixed it.
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3,6
Punti negativi: Car was terrible shape and did not feel safe. Told the rerun clerk who seemed to ignore
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2,4
Punti positivi: Agent forgot to change my drop off location, so they charged me an additional $300.
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3,2
Punti positivi: pick up took 90 minutes!!!! only 4 agents helping 2 agencies!!! line was out the door, down the stairs!!! never waited this long for a car pick up! drop off required me to go back in and wait in line again to see an agent!! typically staff does that on their machine when I pull up! another wait!!
Punti negativi: More agents working, better system to speed the process on line, and typical drop off at the spot...
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2,0
Punti negativi: I didn't get the car, they said the car (minivan) which I have booked is not there and they will cancel the booking
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4,8
Punti positivi: Staff in Chicago was excellent,
Punti negativi: Mystery vehicle was a 15 passenger van, for one person to drive not the best use of a vehicle. Drop off address in South Bend does not exist, staff in South Bend has no answer when asked why it was incorrect online and on paperwork.
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4,4
Punti negativi: I left my iPad in the car at Chicago airport. Took shuttle bus to airport and at gate realized the error. It was impossible to reach a human at the airport car rental desk so couldn’t ask a human to grab the missing iPad. Was forced to fill out a form on the website. And of course it has not been found. If they would simply have let a person talk to a person, a lot of money and headache could have been saved.
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N°7 in classifica
Payless
7,1 Buono (476 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Payless recensioni
Punti di autonoleggio
Payless
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 West Zemke Blvd
+1 224 220 0604
| lunedì | 10:00 - 18:00 |
| martedì | 10:00 - 18:00 |
| mercoledì | 10:00 - 18:00 |
| giovedì | 10:00 - 18:00 |
| venerdì | 10:00 - 18:00 |
| sabato | 10:00 - 18:00 |
| domenica | 10:00 - 18:00 |
Tutte le recensioni Payless
Recensioni per Payless a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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9,2
Punti positivi: Almost everything was fantastic. Customer service was timely and pleasant...there were only two of us in line, but there was no effort to put me off. Drop-off was easy and also quick. No receipt provided at drop-off, told I would receive via email. I filled the car with gas before turn-in...haven’t seen the receipt yet, but do hope I wasn’t charged for gas as that appears to be a problem for some.
Punti negativi: Getting the email receipt for the car rental facility is far from timely. When traveling for business in particular this receipt is critical for expense reports and a delay in the receipt costs money in disbursement lag, AND is frustrating. For this reason alone, I would generally rate lower, but the rest of the service and the car itself was really very good.
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7,2
Punti positivi: Swiftly processs
Punti negativi: The Smoke smell of the car was intense - has no tiene to go back and ask for another vehicle. The price was exorbitant. Two hundred dollar for three days.
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10,0
Punti positivi: Great experience
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3,6
Punti positivi: Car was clean
Punti negativi: Car was leaning to left all the time. Brakes were so bad that it shaked like crazy everytime press on the brake pedals. I have not felt safe for a moment in that car. When I called them they were not helpful
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9,6
Punti positivi: Great price, got a brand new car that was bigger than I reserved, very nice staff.
Punti negativi: The wait at the pickup was a bit long and there was only one person at the counter.
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6,4
Punti negativi: The rep at car return printed out my receipt and I discovered that they were billing me almost $100 more than my original contract. I went to the office and discovered that I was being billed for gas (car gas tank was full & she never got into car to check gas gauge) ,,
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2,4
Punti positivi: Nothing
Punti negativi: I ordered my car for the midway airport in Chicago and they booked my car out of the o’hare airport. So I had to take a $60. Uber ride to where I needed to go. This was a bad experience
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2,0
Punti positivi: They made me waiting for 2 hours to alot a car I missed my meeting, messed up my scheduled for that moreover faced loss for it.
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4,0
Punti positivi: The car had been damaged and repaired .
Punti negativi: The agent lied to me !!! When I called and asked if that car had PREVIOUSLY been damaged and he said they would send out a reservation that had damaged.
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2,0
Punti negativi: They need to inform travelers at the time of booking what hold is required on your card
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10,0
Punti positivi: Every member of the staff I worked with was great! Even just people I passed in the garage - very friendly and offering to help. And the pickup and drop off processes were quick and efficient.
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9,2
Punti positivi: Car vas very nice! The whole car rental was very easy.
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9,2
Punti positivi: Almost everything was fantastic. Customer service was timely and pleasant...there were only two of us in line, but there was no effort to put me off. Drop-off was easy and also quick. No receipt provided at drop-off, told I would receive via email. I filled the car with gas before turn-in...haven’t seen the receipt yet, but do hope I wasn’t charged for gas as that appears to be a problem for some.
Punti negativi: Getting the email receipt for the car rental facility is far from timely. When traveling for business in particular this receipt is critical for expense reports and a delay in the receipt costs money in disbursement lag, AND is frustrating. For this reason alone, I would generally rate lower, but the rest of the service and the car itself was really very good.
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10,0
Punti positivi: Great experience
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9,6
Punti positivi: Great price, got a brand new car that was bigger than I reserved, very nice staff.
Punti negativi: The wait at the pickup was a bit long and there was only one person at the counter.
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10,0
Punti positivi: Every member of the staff I worked with was great! Even just people I passed in the garage - very friendly and offering to help. And the pickup and drop off processes were quick and efficient.
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9,2
Punti positivi: Car vas very nice! The whole car rental was very easy.
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3,6
Punti positivi: Car was clean
Punti negativi: Car was leaning to left all the time. Brakes were so bad that it shaked like crazy everytime press on the brake pedals. I have not felt safe for a moment in that car. When I called them they were not helpful
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6,4
Punti negativi: The rep at car return printed out my receipt and I discovered that they were billing me almost $100 more than my original contract. I went to the office and discovered that I was being billed for gas (car gas tank was full & she never got into car to check gas gauge) ,,
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2,4
Punti positivi: Nothing
Punti negativi: I ordered my car for the midway airport in Chicago and they booked my car out of the o’hare airport. So I had to take a $60. Uber ride to where I needed to go. This was a bad experience
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2,0
Punti positivi: They made me waiting for 2 hours to alot a car I missed my meeting, messed up my scheduled for that moreover faced loss for it.
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4,0
Punti positivi: The car had been damaged and repaired .
Punti negativi: The agent lied to me !!! When I called and asked if that car had PREVIOUSLY been damaged and he said they would send out a reservation that had damaged.
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2,0
Punti negativi: They need to inform travelers at the time of booking what hold is required on your card
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N°8 in classifica
Dollar
7,0 Buono (288 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Dollar recensioni
Punti di autonoleggio
Dollar
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 West Zemke Road
+1 866 434 2226
| lunedì | 06:00 - 22:00 |
| martedì | 06:00 - 22:00 |
| mercoledì | 06:00 - 23:59 |
| giovedì | 06:00 - 23:59 |
| venerdì | 06:00 - 23:59 |
| sabato | 06:00 - 22:00 |
| domenica | 06:00 - 22:00 |
Tutte le recensioni Dollar
Recensioni per Dollar a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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2,0
Punti positivi: The staff communicated with us about the delay
Punti negativi: I didn’t end up renting a car because the wait time was 2.5 hours. I had to go spend 4x as much on a neighboring rental company
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5,6
Punti negativi: I was charged over $600 for a rental that was booked originally at $268. I was not able to return the car on time due to weather. I kept it an extra 13 hours. Dollar said I had to pay a “weekly rate” for 5 days. In essence, I was charged nearly $350 for an extra day.
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2,0
Punti positivi: Nothing
Punti negativi: Car availability
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6,0
Punti positivi: The staff when I picked up was nice but my car was not ready when I arrived. They forgot about me when he asked me to take a seat and they would call me. 45 minutes later I went to the counter and asked what the problem was. Then they had the car. It was late so it was dark and I could not see the interior of the car very well.
Punti negativi: My car should have been ready when I arrived. I waited 45 minutes I had booked it a week earlier. The next day in the daylight, I could see that the car was not clean. The dash was full of dust and fingerprints. The exterior was not really clean like you expect.
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8,8
Punti positivi: Clean, nice car. Great value.
Punti negativi: Had to wait 30 minutes for a car to be available.
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8,0
Punti positivi: Convenient
Punti negativi: Cars were not is good shape, was in working order but the condition was not great
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10,0
Punti positivi: Staff was awesome!!
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4,4
Punti negativi: The wait to pick up the car was HORRIBLE!!!! To make matters worse they had charged me over $98.00 to refill it with gas when I had already filled the car before returning it. The total miles traveled was 82 when the average miles per gallon on a Corolla is approximately 35. That means at best I used probably 2 1/2 gallons. It was only after asking to speak with a manager, completing a survey and providing Dollar with a copy of my gas receipt for $5.00 and 2.519 gallons that they reversed the charges. Even with the receipt I was still charged approximately $14.00 for gas due to purchasing it 32 miles and not 10 miles from drop off. That would mean that I used approximately one gallon of gas with 1.59 gallons of a full tank which was more than when I first picked up the car. I have rented cars for 30 years with sons working for both Enterprise and Budget and not one bad experience. We will NEVER use dollar again!!!
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10,0
Punti negativi: When making reservation, had impression that offered insurance was from Dollar, not a third party. Was overcharged and now have hassle of fighting with them to get some of my money back.
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5,2
Punti negativi: Ez pass did not work. Charged more than was quoted
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9,2
Punti positivi: Yes excellent customer service.
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9,2
Punti positivi: Very helpful with children
Punti negativi: The rental car center is a bus ride from the airport.
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8,8
Punti positivi: Clean, nice car. Great value.
Punti negativi: Had to wait 30 minutes for a car to be available.
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10,0
Punti positivi: Staff was awesome!!
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10,0
Punti negativi: When making reservation, had impression that offered insurance was from Dollar, not a third party. Was overcharged and now have hassle of fighting with them to get some of my money back.
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9,2
Punti positivi: Yes excellent customer service.
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9,2
Punti positivi: Very helpful with children
Punti negativi: The rental car center is a bus ride from the airport.
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2,0
Punti positivi: The staff communicated with us about the delay
Punti negativi: I didn’t end up renting a car because the wait time was 2.5 hours. I had to go spend 4x as much on a neighboring rental company
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5,6
Punti negativi: I was charged over $600 for a rental that was booked originally at $268. I was not able to return the car on time due to weather. I kept it an extra 13 hours. Dollar said I had to pay a “weekly rate” for 5 days. In essence, I was charged nearly $350 for an extra day.
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2,0
Punti positivi: Nothing
Punti negativi: Car availability
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6,0
Punti positivi: The staff when I picked up was nice but my car was not ready when I arrived. They forgot about me when he asked me to take a seat and they would call me. 45 minutes later I went to the counter and asked what the problem was. Then they had the car. It was late so it was dark and I could not see the interior of the car very well.
Punti negativi: My car should have been ready when I arrived. I waited 45 minutes I had booked it a week earlier. The next day in the daylight, I could see that the car was not clean. The dash was full of dust and fingerprints. The exterior was not really clean like you expect.
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4,4
Punti negativi: The wait to pick up the car was HORRIBLE!!!! To make matters worse they had charged me over $98.00 to refill it with gas when I had already filled the car before returning it. The total miles traveled was 82 when the average miles per gallon on a Corolla is approximately 35. That means at best I used probably 2 1/2 gallons. It was only after asking to speak with a manager, completing a survey and providing Dollar with a copy of my gas receipt for $5.00 and 2.519 gallons that they reversed the charges. Even with the receipt I was still charged approximately $14.00 for gas due to purchasing it 32 miles and not 10 miles from drop off. That would mean that I used approximately one gallon of gas with 1.59 gallons of a full tank which was more than when I first picked up the car. I have rented cars for 30 years with sons working for both Enterprise and Budget and not one bad experience. We will NEVER use dollar again!!!
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5,2
Punti negativi: Ez pass did not work. Charged more than was quoted
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N°9 in classifica
Thrifty
7,0 Buono (227 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Thrifty recensioni
Punti di autonoleggio
Thrifty
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 West Zemke Road
+1 877 283 0898
| lunedì | 06:00 - 22:00 |
| martedì | 06:00 - 22:00 |
| mercoledì | 06:00 - 23:59 |
| giovedì | 06:00 - 23:59 |
| venerdì | 06:00 - 23:59 |
| sabato | 06:00 - 22:00 |
| domenica | 06:00 - 22:00 |
Tutte le recensioni Thrifty
Recensioni per Thrifty a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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2,0
Punti positivi: Nothing. They had zero vehicles available when I checked in despite my reservation. Was told they "might" have a car for me in 2-3 hours. Unacceptable. I then had to rent as a walk-up customer at one of the other agencies, which of course cost significantly more.
Punti negativi: Have cars available if people reserve them!!!
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2,0
Punti positivi: Nothing
Punti negativi: The car was not ready at the reservation time and was delayed by several hours. Desk staff were not helpful.
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6,4
Punti negativi: Pick up at ORD was very slow and they asked me to wait in the seating area as no cars I have reserved were available. I let staff know I wasn’t picky. After waiting for over half hour I realized I had been forgotten. I returned to the line and was treated quite rudely by a staff member. I noticed he was similarly very rude to another customer and family. It was extremely off putting. Traveling in a Pandemic I’d stressful and only due to emergency. Being treated disrespectfully when the agency itself was at fault was very unfortunate. The car itself was fine and served me well. The service left quite a lot to be desired.
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5,6
Punti negativi: Checking in at the rental desk was not great, even with a reservation - the staff was fairly uninterested in being there. The car was not particularly clean and had several dings and scratches that I needed to record so that they weren’t pinned on me. I hated the car (GMC Terrain) and found it’s technology and features dated. Drop off process was easy. Overall a mediocre experience.
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5,6
Punti positivi: The price was very good and the car was much better both in miles and luxury than I expected.
Punti negativi: I waited 20 minutes in line to meet with the counter agent. I was skipped over many times as they selected "Dollar" customers over "Thrifty" customers even though it's own by the same corporation. After the 20 minute wait to see the agent, I waited another 40 minutes for my car to be "sanitized" due to Covid and it was clear that all they did was wash the outside of the car. The inside still had crumbs from the last renter.
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2,0
Punti negativi: Everything
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10,0
Punti positivi: Needed to change my drop off Customer service agent was very helpful
Punti negativi: More clear signage when I dropped off. I went inside which after waiting a half hour to be waited on bc they were very busy I found out I didn’t need t be inside I could’ve gotten help with someone outside Diane was extremely helpful and apologetic She was aware of everyone waiting and told customers in line they would be helped soon which is nice in this day and age that she acknowledged the customers waiting
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2,0
Punti negativi: Proper functioning equipment. The EZPASS was defective and had to pay tolls on the skyway by credit card and will be likely fined by the illinois tollway for unpaid tolls.
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6,0
Punti positivi: The agents were very nice so I have no issues with the staff. I have an issue with product availability, my reservation was for a Large SUV at 10 am, I was told they do not have cars so there is an hour wait, and I ended up waiting for 2 hours, got a different car and now I am having issues with over charges. The Agent at Chicago O'Hare, on 25 Jul 20 at 10 am, was really nice and he did have a nice attitude which I was surprised by since he was the only one handling both DOLLAR and THRIFTY customers. No Managers in site and or other agents in site to help out, which seems unprofessional and shows lack of preparation from the managements points of view.
Punti negativi: Once a reservation is made, have those cars ready per the reservation. I, along with many other customers waited longer than an hour to get a car. But since my car was changed I am not having issues with billing, even thou I was informed by the agent i would not be charged the amount on the original reservation. I was charged accordingly for the other vehicle, which I had no issues with.
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4,0
Punti positivi: Staff were friendly.
Punti negativi: Return was not logged in until i called 3 days later. Spending 30+ minutes on hold to get a service representative suggests I am not the only one experiencing issues with Thrifty.
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10,0
Punti positivi: The staff was very nice, and the car was clean also.
Punti negativi: Can't thank of anything just yet.
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4,0
Punti positivi: The car was a nice model and after the long wait at check-in, the attendant was friendly and very helpful.
Punti negativi: The car smelled like someone had been smoking pot in it. It was pretty unpleasant. The wait time at check in was also a lot longer than I would have expected.
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10,0
Punti positivi: Needed to change my drop off Customer service agent was very helpful
Punti negativi: More clear signage when I dropped off. I went inside which after waiting a half hour to be waited on bc they were very busy I found out I didn’t need t be inside I could’ve gotten help with someone outside Diane was extremely helpful and apologetic She was aware of everyone waiting and told customers in line they would be helped soon which is nice in this day and age that she acknowledged the customers waiting
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10,0
Punti positivi: The staff was very nice, and the car was clean also.
Punti negativi: Can't thank of anything just yet.
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2,0
Punti positivi: Nothing. They had zero vehicles available when I checked in despite my reservation. Was told they "might" have a car for me in 2-3 hours. Unacceptable. I then had to rent as a walk-up customer at one of the other agencies, which of course cost significantly more.
Punti negativi: Have cars available if people reserve them!!!
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2,0
Punti positivi: Nothing
Punti negativi: The car was not ready at the reservation time and was delayed by several hours. Desk staff were not helpful.
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6,4
Punti negativi: Pick up at ORD was very slow and they asked me to wait in the seating area as no cars I have reserved were available. I let staff know I wasn’t picky. After waiting for over half hour I realized I had been forgotten. I returned to the line and was treated quite rudely by a staff member. I noticed he was similarly very rude to another customer and family. It was extremely off putting. Traveling in a Pandemic I’d stressful and only due to emergency. Being treated disrespectfully when the agency itself was at fault was very unfortunate. The car itself was fine and served me well. The service left quite a lot to be desired.
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5,6
Punti negativi: Checking in at the rental desk was not great, even with a reservation - the staff was fairly uninterested in being there. The car was not particularly clean and had several dings and scratches that I needed to record so that they weren’t pinned on me. I hated the car (GMC Terrain) and found it’s technology and features dated. Drop off process was easy. Overall a mediocre experience.
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5,6
Punti positivi: The price was very good and the car was much better both in miles and luxury than I expected.
Punti negativi: I waited 20 minutes in line to meet with the counter agent. I was skipped over many times as they selected "Dollar" customers over "Thrifty" customers even though it's own by the same corporation. After the 20 minute wait to see the agent, I waited another 40 minutes for my car to be "sanitized" due to Covid and it was clear that all they did was wash the outside of the car. The inside still had crumbs from the last renter.
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2,0
Punti negativi: Everything
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2,0
Punti negativi: Proper functioning equipment. The EZPASS was defective and had to pay tolls on the skyway by credit card and will be likely fined by the illinois tollway for unpaid tolls.
recensione fornita da
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6,0
Punti positivi: The agents were very nice so I have no issues with the staff. I have an issue with product availability, my reservation was for a Large SUV at 10 am, I was told they do not have cars so there is an hour wait, and I ended up waiting for 2 hours, got a different car and now I am having issues with over charges. The Agent at Chicago O'Hare, on 25 Jul 20 at 10 am, was really nice and he did have a nice attitude which I was surprised by since he was the only one handling both DOLLAR and THRIFTY customers. No Managers in site and or other agents in site to help out, which seems unprofessional and shows lack of preparation from the managements points of view.
Punti negativi: Once a reservation is made, have those cars ready per the reservation. I, along with many other customers waited longer than an hour to get a car. But since my car was changed I am not having issues with billing, even thou I was informed by the agent i would not be charged the amount on the original reservation. I was charged accordingly for the other vehicle, which I had no issues with.
recensione fornita da
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4,0
Punti positivi: Staff were friendly.
Punti negativi: Return was not logged in until i called 3 days later. Spending 30+ minutes on hold to get a service representative suggests I am not the only one experiencing issues with Thrifty.
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4,0
Punti positivi: The car was a nice model and after the long wait at check-in, the attendant was friendly and very helpful.
Punti negativi: The car smelled like someone had been smoking pot in it. It was pretty unpleasant. The wait time at check in was also a lot longer than I would have expected.
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N°10 in classifica
Advantage
6,8 Buono (174 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Advantage recensioni
Punti di autonoleggio
Advantage
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 West Zemke Blvd
+1 847 635 8031
| lunedì | 05:00 - 23:59 |
| martedì | 05:00 - 23:59 |
| mercoledì | 05:00 - 23:59 |
| giovedì | 05:00 - 23:59 |
| venerdì | 05:00 - 23:59 |
| sabato | 05:00 - 23:59 |
| domenica | 05:00 - 23:59 |
Tutte le recensioni Advantage
Recensioni per Advantage a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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6,0
Punti positivi: check in and drop off was smooth. Car was clean
Punti negativi: They did not have the crossover/SUV that we reserved and we had to accept an intermediate sized vehicle instead. Car inventory seems low
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10,0
Punti positivi: There was no wait!
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10,0
Punti positivi: Staff very friendly and helpful especially the last gal at dropoff
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10,0
Punti positivi: Friendly staff throughout the pick-up drop-off process. Reasonable rates and quick service
Punti negativi: Refueling at $9/gal??
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5,2
Punti positivi: Staff was rude, nickel and dimed me with serious hidden fees. You’re forced to do a $200 hold and told it’ll be given back, but you do not get the majority of it back for fees unexplained.
Punti negativi: Customer service, pricing clarity
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4,0
Punti negativi: Initial registration pickup were great! Car smelled horrible! Rental return process was not good.
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10,0
Punti negativi: Good value. Nice car. All went smoothly!
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5,2
Punti positivi: Almost no line at check-out, while the brand names had huge lines
Punti negativi: Not really friendly service at the counter. Clerk did not speak loudly or clearly. Car was leaking oil and left a good sized oil stain in my new concrete driveway. Thanks!
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10,0
Punti negativi: Good experience overall. The person who dealt with us at at the car return was great. Very courteous and had great customer service skills.
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10,0
Punti positivi: The staff were all great. ORD's new system, where the airport provides shuttles to a new building where all the on-airport rental companies are located, gets rid of the "whose shuttles are best" problem. Our Hyundai Sonata only had about 2400 miles on it, and it was in pretty much perfect condition.
Punti negativi: Nit-pick: When cleaning the cars, go a little easy on the air "freshener".
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2,0
Punti negativi: Having it known upfront you can’t rent with a ticket or use my credit card and my ladies driver license or the fact she can’t use her debit card in the same city
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4,8
Punti positivi: The car was clean and the return process was fast.
Punti negativi: Very bad customer service at the check in desk. The guy does not want to work at all and was very upset if I ask questions about the car or about my preferences. They have to respect their customers more. I will never rent a car from Advantage.
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10,0
Punti positivi: There was no wait!
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10,0
Punti positivi: Staff very friendly and helpful especially the last gal at dropoff
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10,0
Punti positivi: Friendly staff throughout the pick-up drop-off process. Reasonable rates and quick service
Punti negativi: Refueling at $9/gal??
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10,0
Punti negativi: Good value. Nice car. All went smoothly!
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10,0
Punti negativi: Good experience overall. The person who dealt with us at at the car return was great. Very courteous and had great customer service skills.
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10,0
Punti positivi: The staff were all great. ORD's new system, where the airport provides shuttles to a new building where all the on-airport rental companies are located, gets rid of the "whose shuttles are best" problem. Our Hyundai Sonata only had about 2400 miles on it, and it was in pretty much perfect condition.
Punti negativi: Nit-pick: When cleaning the cars, go a little easy on the air "freshener".
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6,0
Punti positivi: check in and drop off was smooth. Car was clean
Punti negativi: They did not have the crossover/SUV that we reserved and we had to accept an intermediate sized vehicle instead. Car inventory seems low
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5,2
Punti positivi: Staff was rude, nickel and dimed me with serious hidden fees. You’re forced to do a $200 hold and told it’ll be given back, but you do not get the majority of it back for fees unexplained.
Punti negativi: Customer service, pricing clarity
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4,0
Punti negativi: Initial registration pickup were great! Car smelled horrible! Rental return process was not good.
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5,2
Punti positivi: Almost no line at check-out, while the brand names had huge lines
Punti negativi: Not really friendly service at the counter. Clerk did not speak loudly or clearly. Car was leaking oil and left a good sized oil stain in my new concrete driveway. Thanks!
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2,0
Punti negativi: Having it known upfront you can’t rent with a ticket or use my credit card and my ladies driver license or the fact she can’t use her debit card in the same city
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4,8
Punti positivi: The car was clean and the return process was fast.
Punti negativi: Very bad customer service at the check in desk. The guy does not want to work at all and was very upset if I ask questions about the car or about my preferences. They have to respect their customers more. I will never rent a car from Advantage.
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N°11 in classifica
Avis
6,8 Buono (75 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Avis recensioni
Punti di autonoleggio
Avis
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 West Zemke Boulevard
+1 773 825 4600
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Avis
Recensioni per Avis a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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5,6
Punti positivi: Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.
Punti negativi: Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....
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10,0
Punti positivi: Easy, clean, friendly, efficient. Thanks!!!!
Punti negativi: I thought a bit expensive but you may not be able to help that.
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8,0
Punti positivi: Car was great, Rental office great.
Punti negativi: As I was leaving the check oil and check tire light was on I ask the gentleman as I was leaving about it he said they just probably forgot to reset. It was late so I trusted and left. The next morning heading to my daughters hockey game, the car will not start. Could not detect key. I finally called Uber and continued to try to start actually got started before he got there so we drive to game. I had an hour before it started so I called Avis. The First Lady told me I could either go to wal mart to fix or drive 60 miles both ways to get a new car.... I said not an option. She put me on hold for forever I finally hung up and called back a nicer gentleman found one closer 20 minutes. I drove over they didn’t have cars available. By this time my head is about to spin off. So I drove back to game left my car running watched game and then proceeded to call again which I had to then drove to airport another 20 minutes away and get a new car. They were nice and helped me out so the service is lost somewhere in between. I will never use Avis again.
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2,8
Punti negativi: Pickup is like a pressure cooker environment. Deliberately made me wait (50 minutes wait on a weekday) and selling me lot of unnecessary services. I already bought insurance and they added insurance to bill without asking me. I still don’t know if I’d paid for gas, even though I filled gas while returning car. Very bad experience. Car isn’t of good quality either. It keeps prompting me about engine oil needing change and made me anxious if it going to stop on freeway.
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6,8
Punti negativi: I reserved this car through CarRentals.com via Kayak. The reservation confirmation explicitly said: "Total amount of your booking USD 68.57" When I checked the car in, the total charge was USD 100.04, that is, $31.47 (45%) more than expected. Apparently the difference was in tax & "facility charge"
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8,8
Punti positivi: Drop off was quick and easy. Cars were easy to find and instructions given were very clear.
Punti negativi: I had reserved an intermediate sized vehicle, but was first suggested an SUV. Don’t try to up-sell in such a sneaky fashion. If I had wanted an SUV, I would have asked for one.
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7,2
Punti positivi: Friendly staff, clean car
Punti negativi: Booked through carbooking.com and they didn’t quote me correctly. Ended up being much more expensive than they said it would be.
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3,2
Punti positivi: Anything good was negated by your customer service!
Punti negativi: Don’t let us reserve a car when you don’t have any. Your agents let everybody wait in line for two hours and didn’t let any of us know there were no cars. Suddenly the gate agents grabbed their stuff and clicked out without announcing anything. Closed your desk while we were waiting for our reser
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6,4
Charged extra for gas
Punti positivi: Okay car. Got good gas mileage.
Punti negativi: I chose the self refuel option and filled up the gas tank (even added more gas after 1st automatic stop) about 1.5 miles from airport return. Avis added a $9.99 charge because according to them it was 0.7 gallons less than when I received it. The gauge was showing above the full line. I had to stand in line to dispute it. Finally the extra charge was removed when I showed the receipt. However, this seems to be a scam to get more $. Avis probably assumed I wouldn't notice or wouldn't have time to dispute it.
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2,0
Never Again
Punti positivi: Nothing
Punti negativi: I arrived at the the rental location two hours before scheduled pickup time. I was told they couldn't honor rate given on Kayak unless I sat and waited the two hours. Even though I was going to drop off the car even earlier on the day of return. Found another car at a different agency at the airport and was on my way in less than 45 minutes. Avis just lost a customer for life.
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4,4
Didn't have my car. Substitute was dirty.
Punti negativi: Rep tried 3 times to upsell me into different type if vehicle. Only after I passes in offers did he tell me my car was not available. Disappeared for ten minutes..agaon offered an SUV instead of sedan. Finally offered a so called luxury vehicle which was not a luxury car..we went to car and found it unclean...dried soda on passenger seat and other things. Gross..had to quickly clean ourselves as we were late and did not have time.
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5,6
Punti positivi: I loved how easy it was to pick up from one airport and drop off to another
Punti negativi: After reviewing my receipt, I found that I was charged for extras that I did not agree to, but because the extra coverage was available to me during my trip, they weren’t able to offer me a full refund. I regret not reading the fine print more closely.
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10,0
Punti positivi: Easy, clean, friendly, efficient. Thanks!!!!
Punti negativi: I thought a bit expensive but you may not be able to help that.
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8,8
Punti positivi: Drop off was quick and easy. Cars were easy to find and instructions given were very clear.
Punti negativi: I had reserved an intermediate sized vehicle, but was first suggested an SUV. Don’t try to up-sell in such a sneaky fashion. If I had wanted an SUV, I would have asked for one.
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8,0
Punti positivi: Car was great, Rental office great.
Punti negativi: As I was leaving the check oil and check tire light was on I ask the gentleman as I was leaving about it he said they just probably forgot to reset. It was late so I trusted and left. The next morning heading to my daughters hockey game, the car will not start. Could not detect key. I finally called Uber and continued to try to start actually got started before he got there so we drive to game. I had an hour before it started so I called Avis. The First Lady told me I could either go to wal mart to fix or drive 60 miles both ways to get a new car.... I said not an option. She put me on hold for forever I finally hung up and called back a nicer gentleman found one closer 20 minutes. I drove over they didn’t have cars available. By this time my head is about to spin off. So I drove back to game left my car running watched game and then proceeded to call again which I had to then drove to airport another 20 minutes away and get a new car. They were nice and helped me out so the service is lost somewhere in between. I will never use Avis again.
recensione fornita da
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6,8
Punti negativi: I reserved this car through CarRentals.com via Kayak. The reservation confirmation explicitly said: "Total amount of your booking USD 68.57" When I checked the car in, the total charge was USD 100.04, that is, $31.47 (45%) more than expected. Apparently the difference was in tax & "facility charge"
recensione fornita da
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7,2
Punti positivi: Friendly staff, clean car
Punti negativi: Booked through carbooking.com and they didn’t quote me correctly. Ended up being much more expensive than they said it would be.
recensione fornita da
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5,6
Punti positivi: Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.
Punti negativi: Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....
recensione fornita da
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2,8
Punti negativi: Pickup is like a pressure cooker environment. Deliberately made me wait (50 minutes wait on a weekday) and selling me lot of unnecessary services. I already bought insurance and they added insurance to bill without asking me. I still don’t know if I’d paid for gas, even though I filled gas while returning car. Very bad experience. Car isn’t of good quality either. It keeps prompting me about engine oil needing change and made me anxious if it going to stop on freeway.
recensione fornita da
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3,2
Punti positivi: Anything good was negated by your customer service!
Punti negativi: Don’t let us reserve a car when you don’t have any. Your agents let everybody wait in line for two hours and didn’t let any of us know there were no cars. Suddenly the gate agents grabbed their stuff and clicked out without announcing anything. Closed your desk while we were waiting for our reser
recensione fornita da
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6,4
Charged extra for gas
Punti positivi: Okay car. Got good gas mileage.
Punti negativi: I chose the self refuel option and filled up the gas tank (even added more gas after 1st automatic stop) about 1.5 miles from airport return. Avis added a $9.99 charge because according to them it was 0.7 gallons less than when I received it. The gauge was showing above the full line. I had to stand in line to dispute it. Finally the extra charge was removed when I showed the receipt. However, this seems to be a scam to get more $. Avis probably assumed I wouldn't notice or wouldn't have time to dispute it.
recensione fornita da
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2,0
Never Again
Punti positivi: Nothing
Punti negativi: I arrived at the the rental location two hours before scheduled pickup time. I was told they couldn't honor rate given on Kayak unless I sat and waited the two hours. Even though I was going to drop off the car even earlier on the day of return. Found another car at a different agency at the airport and was on my way in less than 45 minutes. Avis just lost a customer for life.
recensione fornita da
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4,4
Didn't have my car. Substitute was dirty.
Punti negativi: Rep tried 3 times to upsell me into different type if vehicle. Only after I passes in offers did he tell me my car was not available. Disappeared for ten minutes..agaon offered an SUV instead of sedan. Finally offered a so called luxury vehicle which was not a luxury car..we went to car and found it unclean...dried soda on passenger seat and other things. Gross..had to quickly clean ourselves as we were late and did not have time.
recensione fornita da
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5,6
Punti positivi: I loved how easy it was to pick up from one airport and drop off to another
Punti negativi: After reviewing my receipt, I found that I was charged for extras that I did not agree to, but because the extra coverage was available to me during my trip, they weren’t able to offer me a full refund. I regret not reading the fine print more closely.
recensione fornita da
N°12 in classifica
Fox
6,2 Buono (130 recensioni)
1 sede at Aeroporto di Chicago O'Hare Intl
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Fox recensioni
Punti di autonoleggio
Fox
Punti di ritiro a Aeroporto di Chicago O'Hare Intl
10255 W Zemke Blvd
+1 323 593 7486
| lunedì | 00:00 - 23:59 |
| martedì | 00:00 - 23:59 |
| mercoledì | 00:00 - 23:59 |
| giovedì | 00:00 - 23:59 |
| venerdì | 00:00 - 23:59 |
| sabato | 00:00 - 23:59 |
| domenica | 00:00 - 23:59 |
Tutte le recensioni Fox
Recensioni per Fox a Aeroporto di Chicago O'Hare Intl
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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4,0
Punti negativi: Unable to cancel even due to family COVID situation
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8,0
Punti negativi: I extended the rental, it was all online. I would have liked to talk with someone to be reassured I was doing it right. Lack of access toll-free, or the local office bothered me.
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4,0
Punti positivi: the vehicle drove
Punti negativi: it was filthy
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8,0
Punti negativi: I had to properly install the passenger side windshield wiper in the snow which nearly came off while I drove on the expressway. I had to buy windshield washer fluid because the reservoir went empty the 2nd day of the rental. Otherwise the car performed well.
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3,6
Punti positivi: It was a smooth drop off.
Punti negativi: Honestly, the staff was very rude and unhelpful. They just wanted to get me out the door. Not to mention there was about 7 of them doing nothing, crammed in the booth. And as far as the car, it was a terrible ride and and overall pile considering it was newer. The car also had a few electrical issues. I will most likely not be using your company again.
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7,2
Punti negativi: Car was not very clean and had issues with steering. Constantly pulling to one side.
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2,8
Punti negativi: Car was.not equipped with proper equipment based on weather conditions.
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2,8
Punti positivi: Nothing
Punti negativi: Was unable to rent the car due to geographical restrictions on where I intended to drive the car.
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7,6
Punti positivi: Staff was friendly
Punti negativi: The air freshener / cleaning agent was a bit thick.
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4,4
Punti positivi: The staff was cold and not very pleasant.
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7,6
Punti positivi: staff friendly
Punti negativi: confusing and information regarding Chicago tolls could provide better directions when asked
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8,0
Punti positivi: Yes
Punti negativi: Pickup at city would be better
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8,0
Punti negativi: I extended the rental, it was all online. I would have liked to talk with someone to be reassured I was doing it right. Lack of access toll-free, or the local office bothered me.
recensione fornita da
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8,0
Punti negativi: I had to properly install the passenger side windshield wiper in the snow which nearly came off while I drove on the expressway. I had to buy windshield washer fluid because the reservoir went empty the 2nd day of the rental. Otherwise the car performed well.
recensione fornita da
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7,2
Punti negativi: Car was not very clean and had issues with steering. Constantly pulling to one side.
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7,6
Punti positivi: Staff was friendly
Punti negativi: The air freshener / cleaning agent was a bit thick.
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7,6
Punti positivi: staff friendly
Punti negativi: confusing and information regarding Chicago tolls could provide better directions when asked
recensione fornita da
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8,0
Punti positivi: Yes
Punti negativi: Pickup at city would be better
recensione fornita da
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4,0
Punti negativi: Unable to cancel even due to family COVID situation
recensione fornita da
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4,0
Punti positivi: the vehicle drove
Punti negativi: it was filthy
recensione fornita da
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3,6
Punti positivi: It was a smooth drop off.
Punti negativi: Honestly, the staff was very rude and unhelpful. They just wanted to get me out the door. Not to mention there was about 7 of them doing nothing, crammed in the booth. And as far as the car, it was a terrible ride and and overall pile considering it was newer. The car also had a few electrical issues. I will most likely not be using your company again.
recensione fornita da
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2,8
Punti negativi: Car was.not equipped with proper equipment based on weather conditions.
recensione fornita da
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2,8
Punti positivi: Nothing
Punti negativi: Was unable to rent the car due to geographical restrictions on where I intended to drive the car.
recensione fornita da
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4,4
Punti positivi: The staff was cold and not very pleasant.
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Agenzie di autonoleggio a Aeroporto di Chicago O'Hare Intl
Informazioni utili
Agenzia più cercata | Thrifty |
|---|---|
Tipo di auto più richiesto | Economy |
Prezzo medio | 53 €/al gg |
Buona offerta | 45 €/al gg |
Consigli per noleggiare auto a Aeroporto di Chicago O'Hare Intl
- Il 25% degli utenti trova auto a noleggio a Aeroporto di Chicago O'Hare Intl per 44 € o meno
- Prenota la tua auto a noleggio Aeroporto di Chicago O'Hare Intl con almeno 1 giorno di anticipo per assicurarti prezzi più bassi
Domande frequenti sul noleggio auto a Aeroporto di Chicago O'Hare Intl
Quanto costa noleggiare un'auto a noleggio a Aeroporto di Chicago O'Hare Intl?
Qual è la migliore agenzia di auto a noleggio a Aeroporto di Chicago O'Hare Intl?
Quale compagnia di auto a noleggio offre il servizio pick−up a Aeroporto di Chicago O'Hare Intl?
Aeroporti con rotte per Chicago
Hotel vicino all'aeroporto a Chicago
Auto
Auto a noleggio negli gli Stati Uniti
Auto a noleggio a Illinois
Auto a noleggio a Chicago
Aeroporto di Chicago O'Hare Intl: auto a noleggio