Trova voli economici su Air New Zealand

Punti positivi: The crew were wonderful and accommodating to every need of all passengers on board.

Punti negativi: Could have done without the hijaking but despite the cockpit was breached and both the pilot and co-pilot were shot dead, we made it safely to our destination, although one of the hijackers shot dead the person next to me, and now I their blood on my favourite t-shirt, I expect you to pick up the dry cleaning bill, and it's a rare kind of t-shirt! But other then that, a five star rating flight.

Punti positivi: Turboprop, smaller plane, boarding stairs - always fun.

Punti positivi: Comfortable seats.

Punti negativi: Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group

Punti positivi: Swap my two reviews! This one is for the flight going to London when I had the Skycouch! That was fabulous.

Punti negativi: Nothing.

Punti positivi: Skycouch in Economy was wonderful. Although small, it was sufficient in order to get comfortable and get several hours of sleep on a long flight. Entertainment system was outstanding, with excellent selections of movies, TV, TED talks & music. Plus, ordered water, beverages and snacks at any time via the screen and it was delivered to my seat. We had a seat change request at the gate which was resolved by the gate agent who was amazing.

Punti negativi: Check in and bag drop area needed personnel to assist and answer questions. It was not clear what to do and we stood in along line that we could have avoided if there had been a customer service rep to guide us.

Punti positivi: The food we were served was of excellent quality which is so unusual when it comes to airline meals, crew and service was great as well. Obviously Air NewZealand have a far better understanding of what there customer base require compared to their competitors

Punti negativi: Could not fault anything

Punti positivi: On time. Like the 787.

Punti negativi: The vegetarian evening meal.

Punti positivi: great seats + wifi. Was treated like a human being.

Punti positivi: The employees of Air New Zealand always make our trips excellent.

Punti negativi: I always have trouble hearing the announcements in the waiting areas at the airports. Why can't they (airports) fix that.

Punti negativi: The food tasted good and was fresh, however, the presentation was a bit stodgy.

Punti positivi: The crew were very friendly and responsive to all requests.

Punti positivi: The crew is consistently wonderful!

Punti negativi: It was great. . .We thought a 16 hr flight would be gruling, but it was not at all!! Comfortable seats with plenty of room and lots of bathrooms. The flight attendants were awesome

Punti positivi: Great crew and counter staffing. Only took about 10 minutes to get my ticket and half of that was due to some snag with the NZ visa details.

Punti positivi: The crew was very hospitable and friendly

Punti negativi: Nothing

Punti positivi: We paid $400CAD as a OneUp bid to upgrade to Skycouch. We then saw there was a skycouch row free on the plane, and I appreciated that they gave the first choice of this row to paying customers. So we ended up with two skycouch rows, one per person. Was a dream flight, could not fault them.

Punti positivi: Only a 25 minute flight

Punti negativi: Nothing

Punti positivi: Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight.

Punti negativi: Nothing

Punti positivi: The corn chips!

Punti positivi: Well coordinated loading of plane. Good food service. Well informed..

Punti negativi: Nothing..

Punti positivi: The crew was lovely

Punti positivi: The seat is very comfortable And the crew is very nice and helpful

Punti negativi: The checking service in Taiwan And the manager’s Attitude toward Crisis handling

Punti negativi: Nothing really.

Punti positivi: very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK.

Punti negativi: Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed.

Punti positivi: The crew

Punti positivi: Everything.

Punti negativi: Nothing.

Punti positivi: Everything. Air NZ has the best Premium Economy class in the sky.

Punti negativi: All good.

Punti positivi: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.

Punti negativi: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.

Punti negativi: Breakfast was not tasty. Options could have been better.

Punti positivi: The crew, the food, overall experience was great!

Punti negativi: Use less plastic