Recensioni ospiti
Valutazione complessiva
7,9
Buono
Basato su 304 recensioni
Pulizia
8,2
Tariffa comfort
8,1
Ritiro/Riconsegna
7,6
Qualità/Prezzo
7,7
Recensioni recenti
Valutazione dei viaggiatori
80
38
22
12
25
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8,0
Punti negativi: Good
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5,2
Punti positivi: Drop-off process is very quick. Car was in mint condition.
Punti negativi: The pick-up process is way too long! The agent was too pushy to sell extra insurance. Airport taxes are expensive and not appearingin the initial quote reczived by email. Was not the case when I rented in Vancouver via another agency
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4,0
Punti negativi: The check in process and subsequent drop off was not done well and not clear. The car was small for a medium sized SUV. We were also told that we could prepay the gas but then told when we arrived that if the tank wasn’t 100% full, no refund for that gas. They should have told us that upfront.
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8,0
Punti positivi: Easy pickup at the airport
Punti negativi: Managers special was a large truck, would have preferred some option for a car.
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6,4
Punti positivi: The saff was very tired - check-in around midnight. They rather work other stuff than take care of the customers.
Punti negativi: The staff could have been more interested in the customers. But when you already are the largest rental car company, why bother with the customers?
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4,0
Punti positivi: Staff should have taken care of my car switch
Punti negativi: I was given a monster truck-5.7L engine. Fuel sucker. They said I had got the managers special. Then when I asked for a smaller veh, and after waiting minimum 45 min on line, they said I would be up charged roughly $120 and have to wait another 40 minutes or so-
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8,8
Punti negativi: I was charged for a damage I didn't do. It seems that attendants do not thoroughly check for damages, and then the next customer has to pay for someone else's damage. I noticed this because I DID find a scratch on the car initially and reported it. But missed seeing the chip on the window. Lame.
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9,6
Punti positivi: Georges (sp) the agent who handled our transaction was excellent and due to some problems upgraded us to a larger vehicle at no additional charge. He was very knowledgeable great to work with.
Punti negativi: My only complaint was taxes and fees added an additional 25% or more to the cost of the car rental and it would have been nice to know this before getting to the rental counter.
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2,0
Punti negativi: Worst customer service I’ve ever experienced. Had a prepaid reservation which they did not honor (at night). I had to rent a last minute vehicle from another location for triple the price as it was the other company’s last one.
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10,0
Punti positivi: Friendly staff, painless pickup and drop off.
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5,2
Punti negativi: Charged fees that were not indicated beforehand.
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2,0
Punti positivi: I did not like the experience at all. There was no car for me when I needed it. Had to take a taxi instead!
Punti negativi: Just about everything!
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Dove posso trovare auto a noleggio Hertz a Calgary?
I migliori consigli per noleggiare un'auto con Hertz a Calgary
- 25% degli utenti hanno trovato autonoleggi con Hertz a Calgary per 34 € o meno
- In media auto Media con Hertz a Calgary sono più economiche di circa 41% rispetto ad altre tipologie