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7,6
Punti positivi: Easy to pick up.
Punti negativi: More help on navigating out of facility; less upselling (yes, know that's how companies make more profit... but enough already. Tried to shame me into larger vehicle.. "it;s very small.. more comfortable full size..etc." Full size is too big for getting around a large city; give me what I want.
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10,0
Punti positivi: Smooth
Punti negativi: A discount is always good, but the truck was awesome and they were on point.
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10,0
Punti positivi: The staff was VERY friendly and helpful, and the drop-off was exceptionally easy !
Punti negativi: Directions to the Alamo drop-off area would have made the return a bit more simple
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9,2
Punti positivi: The staff was friendly and process was easy!
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8,4
Punti negativi: Better signage at return entrance, missed it because spikes were up, not realizing they were one-directional.
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2,0
Punti negativi: Avoid at all costs. Alamo customer service sent us to a drop off location that no longer existed, neglected to answer the phone for 3 hours at the YVR location during business hours, then treated us very poorly and unprofessionally on the phone.
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10,0
Punti positivi: Good price, fuel efficient vehicle for a large SUV. (Tahoe)
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9,2
Punti positivi: Extremely fast pickup and drop off, it was a breeze and the staff was all very nice to deal with.
Punti negativi: A little cheaper would have been great.
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4,4
Punti negativi: Alamo could have honoured the rate booked through CarRentals.com!
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7,6
Punti positivi: in terminal rental option, clean car
Punti negativi: Clear instructions on how difficult it will be to fuel the car before drop off. There was not a single gas station between Canmore & the Airport on rt. 1, 201, 2. When we picked up the car we were asked whether to purchase refueling. I'd gladly picked that option if I was only told of the challenge.
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10,0
Punti negativi: Explicit option for winter tires
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10,0
Punti positivi: Brand new vehicle
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10,0
Punti positivi: Smooth
Punti negativi: A discount is always good, but the truck was awesome and they were on point.
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10,0
Punti positivi: The staff was VERY friendly and helpful, and the drop-off was exceptionally easy !
Punti negativi: Directions to the Alamo drop-off area would have made the return a bit more simple
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9,2
Punti positivi: The staff was friendly and process was easy!
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10,0
Punti positivi: Good price, fuel efficient vehicle for a large SUV. (Tahoe)
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9,2
Punti positivi: Extremely fast pickup and drop off, it was a breeze and the staff was all very nice to deal with.
Punti negativi: A little cheaper would have been great.
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10,0
Punti negativi: Explicit option for winter tires
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10,0
Punti positivi: Brand new vehicle
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7,6
Punti positivi: Easy to pick up.
Punti negativi: More help on navigating out of facility; less upselling (yes, know that's how companies make more profit... but enough already. Tried to shame me into larger vehicle.. "it;s very small.. more comfortable full size..etc." Full size is too big for getting around a large city; give me what I want.
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8,4
Punti negativi: Better signage at return entrance, missed it because spikes were up, not realizing they were one-directional.
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7,6
Punti positivi: in terminal rental option, clean car
Punti negativi: Clear instructions on how difficult it will be to fuel the car before drop off. There was not a single gas station between Canmore & the Airport on rt. 1, 201, 2. When we picked up the car we were asked whether to purchase refueling. I'd gladly picked that option if I was only told of the challenge.
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2,0
Punti negativi: Avoid at all costs. Alamo customer service sent us to a drop off location that no longer existed, neglected to answer the phone for 3 hours at the YVR location during business hours, then treated us very poorly and unprofessionally on the phone.
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4,4
Punti negativi: Alamo could have honoured the rate booked through CarRentals.com!
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