Recensioni ospiti
Valutazione complessiva
7,6
Buono
Basato su 116 recensioni
Pulizia
7,9
Tariffa comfort
7,8
Ritiro/Riconsegna
7,4
Qualità/Prezzo
7,3
Recensioni recenti
Valutazione dei viaggiatori
29
17
10
3
9
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2,0
Punti negativi: I waited in line for two hours to pick up the car only to be told that they could not honor my same-day reservation. The people working the counter were also not wearing their masks properly.
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2,0
Punti positivi: Nothing
Punti negativi: They did not have any cars to rent. Lady at the counter was not helpful and just said to call her manager but he couldn’t do anything about it either. So reserving a car means absolutely nothing
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2,0
Punti positivi: Nothing
Punti negativi: Even though I booked a car, there were none available for me. And the counter staff was very rude to me about it.
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7,2
Punti positivi: Easy upgrade
Punti negativi: The staff in Tucson was incredibly slow and there was only one guy working. Also, we dropped it off a day early but they tried to charge us extra for some unknown reason. She was able to bring it down to the original price but it actually should have been less since we brought it back early.
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10,0
Punti negativi: I experienced a flat tire on second day. Road service was prompt and courteous. Trading for replacement car was easy and seamless. Thank you Budget!
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9,2
Punti positivi: everyone was friendly, especially the drop off
Punti negativi: the line was too long when renting the car initially.
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2,0
Punti positivi: Staff wis kind but limited
Punti negativi: Overall experience
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4,4
Punti negativi: I was locked in the parking lot of the rental car center for over 2 hours. The location closed and they locked the gate to the parking lot before I had driven out. I spoke to roadside service like 4 or 5 times before they got a manager to come back and unlock the gate so I could leave. I had an 8 hour drive home ahead of me and this made it significantly longer. It was very stressful to be locked in a parking lot for hours, and then I still had to drive a long way to get home. I realize it was a minor mistake on their part but it caused me a lot of pain and stress. It really ruined my weekend.
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6,0
Punti positivi: Easy pick up and drop off. Friendly staff!
Punti negativi: Gas tank was only 3/4 full and I was charged a fuel fee (that was caught by your employee).
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5,6
Punti positivi: The staff was friendly and efficient.
Punti negativi: The value for the size car was not that great. The Elantra is not a full size car in reality.
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10,0
Punti positivi: Very friendly
Punti negativi: I have zero complaints.
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10,0
Punti negativi: Great experience
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