Prenota auto a noleggio Budget a Savannah

Punti positivi: We waited in line for over an hour while 2 of the 3 attendants continued to take the fast line customers. The fast line waited 3 minutes tops while the regular line was waiting for an hour. They should have had one person take the fast line and the other two take the regular line. Absurd!

Punti negativi: When I commented about the inequity in the line structure, I was scolded and told that is how things work, even though it made no sense. Then the car i had ordered wasn't there and I complained and the attendant got rude with me and just canceled my order without my consent.

Punti negativi: Knowing the policy of rental companies. Brother gave me money to put in my bank to pay for car, he doesnthave a bank account. When we got there we were informed that he needed his own debit card in order for me to rent the car and put him on as a driver. Also they don't take debit cards as payment.

Punti negativi: They refused to honor the reservation booked by Kayak and said they were overbooked and there were no cars available all weekend. Questioned how Kayak was able to make the reservation and sent me elsewhere to find a vehicle. Luckily, Hertz heard their exchange and offered me a car.

Punti positivi: Car was nice and clean. A good ride

Punti negativi: You have to have a $200 deposit, in order to return. That the amount quoted was not what I paid after they added there fees.

Terrible service

Punti positivi: Nothing

Punti negativi: Wouldn’t allow me to pick up car with my debit / credit card, told us it would cost more with military Id, wouldn’t accept my personal insurance, cancelled car and I had to figure out how to get home