Autonoleggio a Quito Aeroporto Internazionale Mariscal Sucre

Punti positivi: The car is ok

Punti negativi: They force you to pay for insurance, went your credit card has already insurence coverage!!

Thrifty at Quito airport is a rip off!!

Punti positivi: The size of the Chevy Spark makes it very easy to park.

Punti negativi: The insurance price was double the price of the car. That and I already have car insurance, Geico, that covers my driving in other countries. I did not want the Thrifty Insurance but the agent would not negotiate. Said that I had to take Thrifty's. The 100k per day mileage limit is ridiculous. I ended up driving 660km in five days so they charged me an extra $40, 25 cents a km, such a rip off. Also the car they gave me, Chevy Spark, was terribly on hills. Almost had two different accidents sliding downhill. My advice rent an automatic in Quito from a more reputable rental agent like Hertz.

Worst car rental ever!!!

Punti negativi: 1) There was no address for the various Thrifty agencies in Quito on the rental agreement, we couldn't get in touch with anyone, so we spent an hour and lots of taxi dollars trying to find an office. Then, 2) when we finally found one, they said, "Oh, the $72 you paid Kayak for insurance is INTERNATIONAL insurance, which we don't accept (here in Ecuador, presumably), so we had to pay of new insurance to the tune of $150 or so. 3) Then, to top it all off, they said we could only drive 800 kilometers in eight days, or we'd have to pay 25 cents a kilometer above that. A terrible experience.

Most Pathetic Rental Experience I've Ever Had

Punti positivi: Van was decent once we finally got it.

Punti negativi: Thrifty in Quito did not have the van we reserved once we showed up at the airport at 10 PM, they gave us no warning before hand. They 8 of us drive to Guayquil, 6 hours out of our way to get it. After we returned the van, they charged us $830 for the miles we put on the cars initially to go get the van. Customer service in Ecuador has been ignoring my requests for a refund. Do not use this rental service.

Verify class of vehicle and total price locally be

Punti positivi: The car was clean and ready when we got there. The service was friendly and accomodating.

Punti negativi: Not mentioned in the online booking process is the mandatory 1st party insurance, which was $20 a day extra. I had purchased third party insurance through Allianz which they did not accept and so I ended up paying twice for insurance. Additionally, the photo of the "premium" car online was a late model Chevy Tahoe / equivalent. The actual "premium" car we received was a Suzuki Grand Vitara - a substantially smaller and less premium vehicle. We were told it would be $100 more a day to have the actual type of vehicle we reserved. Not the local rental counter's fault - their advertising in-location all had the correct vehicles pictured next to their class names - but the international Thrifty website was wrong.