Recensioni recenti
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- Neutrali
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5,6
Punti negativi: Even though we called and confirmed reservation with Payless, and the local office in Timisoara, they still said there was no cars available. Then when it was time to pay, the Timisoara tacked on a bunch of fees and we ended up paying triple what we had reserved it for. The agent told us to either pay or leave.
recensione fornita da
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3,2
Punti positivi: it ran.
Punti negativi: WAS NOT a BMW equivalent as advertised. 210,000 mile, old, no horn, dirty, tire low on air, 1/4 tank of gas at pickup...expect a response from you Payless because I GOT LESS.
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3,6
Punti positivi: it ran!
Punti negativi: Car was old & dirty, horn did not work, only had 1/4 tank of gas at pickup, a tire was low on air, wasn't really the BMW or equivalent. I would not do that again and KAYAK being a part of that does not represent you well. I would expect some type of refund. OH and it had over 210,000 km on it.
recensione fornita da
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2,4
Punti positivi: Nothing. Never ever rent a car from Payless again.
Punti negativi: Everything. We have never experienced such an impolite customer service. Not to mention when we went to pick up the car the office was closed.. We had to return the next and change our plans but we didnt get even an apolozige. They just asked what we want from them, a hug? This should never happen.
recensione fornita da
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2,0
Punti positivi: n/a
Punti negativi: flight got delayed by 4 hours, the car was not available when i went to pick it up, and no other options were available. Very poor costumer service
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2,0
Punti positivi: Nothing
Punti negativi: No amex payments accepted, $1500 deposit...!?!? A scam basically
recensione fornita da
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5,6
Punti negativi: Even though we called and confirmed reservation with Payless, and the local office in Timisoara, they still said there was no cars available. Then when it was time to pay, the Timisoara tacked on a bunch of fees and we ended up paying triple what we had reserved it for. The agent told us to either pay or leave.
recensione fornita da
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3,2
Punti positivi: it ran.
Punti negativi: WAS NOT a BMW equivalent as advertised. 210,000 mile, old, no horn, dirty, tire low on air, 1/4 tank of gas at pickup...expect a response from you Payless because I GOT LESS.
recensione fornita da
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3,6
Punti positivi: it ran!
Punti negativi: Car was old & dirty, horn did not work, only had 1/4 tank of gas at pickup, a tire was low on air, wasn't really the BMW or equivalent. I would not do that again and KAYAK being a part of that does not represent you well. I would expect some type of refund. OH and it had over 210,000 km on it.
recensione fornita da
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2,4
Punti positivi: Nothing. Never ever rent a car from Payless again.
Punti negativi: Everything. We have never experienced such an impolite customer service. Not to mention when we went to pick up the car the office was closed.. We had to return the next and change our plans but we didnt get even an apolozige. They just asked what we want from them, a hug? This should never happen.
recensione fornita da
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2,0
Punti positivi: n/a
Punti negativi: flight got delayed by 4 hours, the car was not available when i went to pick it up, and no other options were available. Very poor costumer service
recensione fornita da
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2,0
Punti positivi: Nothing
Punti negativi: No amex payments accepted, $1500 deposit...!?!? A scam basically
recensione fornita da
