Recensioni recenti
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- Positive
- Neutrali
- Negative
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10,0
Trip to Napa
Punti positivi: Excellent customer service!
recensione fornita da -
10,0
Great service and great car
Punti positivi: They recommended a Ford Fusion hybrid which was totally new to us. They said it was a very comfortable ride. We spent hours a day in it driving all over California and it was exceptionally comfortable. Saved gas money due too hybrid. Had plenty of power for our needs and no problems with it whatsoever.
Punti negativi: Trunk space is limited but worked out find for us since only two of traveling
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10,0
Excellent customer service
Punti positivi: Eric, the agent in Sacramento was very professional and polite! The type of car I reserved was not available so he immediately got another car for me...and all this while training a new employee! Enterprise is lucky to have him.
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6,8
Punti positivi: Car was clean and ready to go
Punti negativi: I reserved a "Suppliers Choice" price and was disappointed. When I called the Sacramento office the day before, the rep said most likely I would get a small SUV or mini-van as that's what they had the most of...and that's what I would most likely get... If I had know it was going to be an economy car (Accent), I would have booked it directly in that class and saved some money! Never again!
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10,0
Punti positivi: Customer service. The lady who showed us our car. Very pleasant and professional
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10,0
Punti positivi: friendly staff
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10,0
Great experience
Punti positivi: They were extremely accommodating and friendly. Would recommend and use again.
recensione fornita da -
10,0
Delightful
Punti positivi: Customer service, flexibility, and upgrades when we had to wait.
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10,0
GREAT Customer Care/Support!
Punti positivi: End to End, great rental experience! Just no better way to put it! I will definitely use this location again.
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8,8
Overall Enterprise was great
Punti positivi: Car, service, and value was all great
Punti negativi: Both employees helping customers were both having difficulties with the computers while helping myself and another customer. It was not the employees faults'. They had to call someone to "verify" something and it took 5-10 minutes.
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10,0
great service at SMF
Punti positivi: Airport staff were excellent, car was great, no issues!
Punti negativi: No issues
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10,0
Extra service made a big difference
Punti positivi: My pickup was handled by Nathan, who took extra time to show me the features of the car, and as I had never driven in Sacramento, to plug my phone in and set it to a map program. What would have been an intimidating scenario, arriving late at night and driving an unfamiliar route, was instead a breeze.
recensione fornita da
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10,0
Trip to Napa
Punti positivi: Excellent customer service!
recensione fornita da -
10,0
Great service and great car
Punti positivi: They recommended a Ford Fusion hybrid which was totally new to us. They said it was a very comfortable ride. We spent hours a day in it driving all over California and it was exceptionally comfortable. Saved gas money due too hybrid. Had plenty of power for our needs and no problems with it whatsoever.
Punti negativi: Trunk space is limited but worked out find for us since only two of traveling
recensione fornita da -
10,0
Excellent customer service
Punti positivi: Eric, the agent in Sacramento was very professional and polite! The type of car I reserved was not available so he immediately got another car for me...and all this while training a new employee! Enterprise is lucky to have him.
recensione fornita da -
10,0
Punti positivi: Customer service. The lady who showed us our car. Very pleasant and professional
recensione fornita da -
10,0
Punti positivi: friendly staff
recensione fornita da -
10,0
Great experience
Punti positivi: They were extremely accommodating and friendly. Would recommend and use again.
recensione fornita da -
10,0
Delightful
Punti positivi: Customer service, flexibility, and upgrades when we had to wait.
recensione fornita da -
10,0
GREAT Customer Care/Support!
Punti positivi: End to End, great rental experience! Just no better way to put it! I will definitely use this location again.
recensione fornita da -
8,8
Overall Enterprise was great
Punti positivi: Car, service, and value was all great
Punti negativi: Both employees helping customers were both having difficulties with the computers while helping myself and another customer. It was not the employees faults'. They had to call someone to "verify" something and it took 5-10 minutes.
recensione fornita da -
10,0
great service at SMF
Punti positivi: Airport staff were excellent, car was great, no issues!
Punti negativi: No issues
recensione fornita da -
10,0
Extra service made a big difference
Punti positivi: My pickup was handled by Nathan, who took extra time to show me the features of the car, and as I had never driven in Sacramento, to plug my phone in and set it to a map program. What would have been an intimidating scenario, arriving late at night and driving an unfamiliar route, was instead a breeze.
recensione fornita da