Recensioni recenti
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10,0
Punti negativi: staff was unhelpful when i told them the car was missing an ez pass
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10,0
Punti positivi: Staff knowledgeable and super friendly. Car clean and new
Punti negativi: Better lighting in the pickup/drop off area
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6,4
Punti positivi: customer service was good wait time was good
Punti negativi: I reserved a full size car. they gave me a tiny, compact SUV and said "Oh, this is actually one step upgrade for you" It was tiny. not enough room.
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2,4
Punti positivi: I was expecting a midsize suv and got a tiny Kia Soul The back did not have ac- the hatch had to be opened manually The return experience in Boston was an absolute nightmare
Punti negativi: I should’ve been able to rent a bigger vehicle- my children each had to hold luggage because of the tiny car Returning to an under Construction very y’all and dangerous feeling parking deck in Boston was truly the most stressful experience of my trip I was extremely disappointed with the lack of choices for a vehicle upon arrival in Portland- I was expecting at least a Jetta
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10,0
Punti positivi: The car was clean and comfortable.
Punti negativi: The drop off parking location for Alamo's cars took a while to find in Bangor
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9,6
Punti positivi: The whole process was quick and easy.
Punti negativi: The car had not been washed.
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5,2
Punti positivi: placing order online
Punti negativi: lady mislead me on pricing options. she advised that to prefuel would be about $10 more. yet when i received the invoice it was $45 more. i felt mislead, and will most likely not use Alamo again
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8,0
Punti positivi: Check in staff very friendly and helpful!
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9,6
Punti positivi: Staff extremely easy to work with, drop off was confusing at first but as soon as an employee reached me (they were busy) it was simple.
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8,4
Punti positivi: staff great. pickup and dropoff easy.
Punti negativi: not the car we reserved, we got a bigger one and didn't want it
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9,6
Punti positivi: Staff was very friendly and helpful. Drop off couldn't have been easier except for a slip-up in the rate which was easily corrected online.
Punti negativi: Directions to the drop off point.
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6,0
Punti positivi: Friendly, easy
Punti negativi: They did not mention the small dent (so we had to notify them, etc.), no washer fluid but really - car was not cleaned well at all (greasy spots in back seat, etc.).
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10,0
Punti negativi: staff was unhelpful when i told them the car was missing an ez pass
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10,0
Punti positivi: Staff knowledgeable and super friendly. Car clean and new
Punti negativi: Better lighting in the pickup/drop off area
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10,0
Punti positivi: The car was clean and comfortable.
Punti negativi: The drop off parking location for Alamo's cars took a while to find in Bangor
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9,6
Punti positivi: The whole process was quick and easy.
Punti negativi: The car had not been washed.
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9,6
Punti positivi: Staff extremely easy to work with, drop off was confusing at first but as soon as an employee reached me (they were busy) it was simple.
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9,6
Punti positivi: Staff was very friendly and helpful. Drop off couldn't have been easier except for a slip-up in the rate which was easily corrected online.
Punti negativi: Directions to the drop off point.
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6,4
Punti positivi: customer service was good wait time was good
Punti negativi: I reserved a full size car. they gave me a tiny, compact SUV and said "Oh, this is actually one step upgrade for you" It was tiny. not enough room.
recensione fornita da
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2,4
Punti positivi: I was expecting a midsize suv and got a tiny Kia Soul The back did not have ac- the hatch had to be opened manually The return experience in Boston was an absolute nightmare
Punti negativi: I should’ve been able to rent a bigger vehicle- my children each had to hold luggage because of the tiny car Returning to an under Construction very y’all and dangerous feeling parking deck in Boston was truly the most stressful experience of my trip I was extremely disappointed with the lack of choices for a vehicle upon arrival in Portland- I was expecting at least a Jetta
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5,2
Punti positivi: placing order online
Punti negativi: lady mislead me on pricing options. she advised that to prefuel would be about $10 more. yet when i received the invoice it was $45 more. i felt mislead, and will most likely not use Alamo again
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6,0
Punti positivi: Friendly, easy
Punti negativi: They did not mention the small dent (so we had to notify them, etc.), no washer fluid but really - car was not cleaned well at all (greasy spots in back seat, etc.).
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