Autonoleggio a Aeroporto di Panama Marcos A. Gelabert Intl

Watch out for the cost of the insurance!

Punti negativi: Prepare to pay three times more for the cost of insurance. The rent was $87 and the insurance $ 240. And it is mandatory to take, they won´t allow the use of any other insurance, even though you have one. Do not expect the same service you receive in the USA. I booked an SUV and they gave me one of lower level (Creta instead of a Tucson) arguing that they were of the same level. It clearly is not. In Thrifty Panama, there is no policy to give you a better car if they do not have the one you rented, you get a worse car one for the same price, even if you disagree. They do not offer the transfer service to the hotel or airport. You should take a taxi in an area that is not safe. I do not recommend it.

Walked away

Punti positivi: When we first got to the office we were told they could not honor the Internet rate we got through kayak. So instead of $106 it was $177. Surprised but ok with it for the monthly rate. But then it turns out they cannot or will not accept any other insurance plan but their own, mandatory. Not US insurance which is understandable but also not Amex. Ok then, what s the rental rate with insurance? $1270. Yup. Not a typo. The office could not give us any breakdown and gave us all sorts of numbers which we could not make any sense of. We could not get info on what was the car rate, what different insurance plans there were. It turns out it is the law to have Panama insurance, which is obviously ok, but the rates the rental companies charge are crazy. At the very least there should be such information available when you book online. We decided to not rent the car in those circumstances and they were not very nice about it but we were not charged.

Punti negativi: Not honoring internet rate. Not explaining the various rates and insurance fees.

No hay coche

Punti negativi: Cuando llegué a la hora especificada de la recogida, no tenían coche para alquilar. Esto fue un gran problema, en parte porque el único coche disponible en el aeropuerto era de alquiler de coches Express y tenía un clavo en un neumático, y una tachuela en otro. Toda la experiencia fue mala.

Punti negativi: No tenían coches

Punti negativi: El coche que había reservado meses antes no estaba disponible. Ir de un todoterreno a un yaris para 4 personas con equipaje no era bueno. El personal no era servicial en ambos extremos del viaje. No alquiles Thrifty en el aeropuerto de Allbrook.