Auto a noleggio a New Haven - Cerca auto su KAYAK

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6,8

staff at tweed NH in CT great, everyone else was shockingly incompeten

Punti positivi: the employee at the New Haven Tweed Airport (a woman whose name I didn't catch) was the only competent and pleasant person I worked with. she was great.

Punti negativi: From the amherst, ma pickup where garrett asked me to wait for 30 minutes while the delivered the car late, to the long wait and confusion with no staff at the UMASS location, to the online support on sunday who (INCORRECTLY and adamantly) told me my rental was actually due 3 hours before the reservation said it was due, I had a horrible experience. the only good thing was the helpful employee at the tweed new haven desk. also it was incredibly overpriced and i was given a nissan rogue qhen i requested a rav4. i get that it said i could get something similar, but i dont think many people would say those two cars are really comparable on safety, quality, and gas mileage. i will do everything in my power never to rent from you guys again.

Recensione del lug 2018

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8,4

Good and easy

Punti positivi: Nice car did not have any issues

Punti negativi: .

Recensione del ott 2017

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10,0

Easy

Punti positivi: Good location, simple drop off.

Recensione del set 2017

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4,4

Punti positivi: quick pickup.

Punti negativi: I had reserved a subcompact car and only had vans to choose from. There was no instruction to inspect automobile and it was dark. When I returned vehicle they pointed out a scratch on front right bumper that was not caused by me. I signed an "incident report" and gave them my insurance company but continued to deny cupability. I hope this incident will not cause me to seek a lawyer to check prior rental documentation but I will NEVER use this company again.

Recensione del lug 2017

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10,0

Handy and reasonable; check the specs

Punti positivi: Brand new van, convenient pickup and dropoff locations, good price

Punti negativi: They didn't ask if I needed an EZ Pass (I did but forgot to ask for it); changing dropoff time is easy from laptop but not from mobile and there was a long wait on the phone for customer service

Recensione del giu 2017

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10,0

Punti positivi: Service

Recensione del mag 2017

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7,2

Punti positivi: I loved the Client service. The staff was very kind and efficient in both Cleveland and New Haven (dropoff). Everything was also very quick, I was in and out in less than 10 minutes.

Punti negativi: I reserved a small car mostly thinking of fuel efficiency. When I went to pickup the car, the only vehicle available was a Jeep Compass which is by no means fuel efficient. Therefore I ended up spending 3 times the amount I had budgeted for gas.

Recensione del apr 2017

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10,0

Great service nice people.

Punti positivi: Quick and efficient noting

Punti negativi: Nothing.

Recensione del apr 2017

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4,4

Punti positivi: I like that this time the agent was straight forward with us when we got the car. The car also reported low tire pressure about 3 days in, probably due to the sudden drop in temperature. The agent at Enterprise put some air in and cleared the message.

Punti negativi: Due to inclement weather, the whole city was under traveling ban and parking ban on the day I was supposed to drop off the car (Tue 3/14/2017). Thus, I called 1 day prior (3/13/2017) when they issued the ban to check if Enterprise would be open at all (I suspected not), and if they weren't open how could I drop off the car on the scheduled date. They said they would charge me an extra day despite the fact that over that day, nobody would be able to rent that car anyway, so they're not suffering from any extra revenue loss. So much for "treating customers like family in a corporate world." It is all about them making money...

Recensione del mar 2017

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2,0

Terrible Service

Punti negativi: The cars were not available when we arrived and they said it would take "at least another hour." We had to switch companies and it cost us several hundred dollars more. It was a terrible experience.

Recensione del nov 2016

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7,2

Literally just dropped off

Punti positivi: The place was closed, dropped off the car and put the keys in the box

Punti negativi: Limited hours, not open on Sundays

Recensione del ott 2016

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4,4

Sloppy

Punti negativi: The car had issues. The tires we not properly inflated and the car was having a fit about it. One was 15 psi low! I had to stop early in my trip and handle that. Halfway through the trip the check engine light came on. Then the car indicated that it was time for an oil change. When I got back to Enterprise drop off the car there were no Enterprise parking spots open. Everything about that operation felt sloppy and inept. At least no one tried to upsell me at every opportunity.... oh wait, that's exactly what happened.

Recensione del giu 2016

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Altro

10,0

Easy

Punti positivi: Good location, simple drop off.

Recensione del set 2017

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10,0

Handy and reasonable; check the specs

Punti positivi: Brand new van, convenient pickup and dropoff locations, good price

Punti negativi: They didn't ask if I needed an EZ Pass (I did but forgot to ask for it); changing dropoff time is easy from laptop but not from mobile and there was a long wait on the phone for customer service

Recensione del giu 2017

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10,0

Punti positivi: Service

Recensione del mag 2017

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10,0

Great service nice people.

Punti positivi: Quick and efficient noting

Punti negativi: Nothing.

Recensione del apr 2017

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6,8

staff at tweed NH in CT great, everyone else was shockingly incompeten

Punti positivi: the employee at the New Haven Tweed Airport (a woman whose name I didn't catch) was the only competent and pleasant person I worked with. she was great.

Punti negativi: From the amherst, ma pickup where garrett asked me to wait for 30 minutes while the delivered the car late, to the long wait and confusion with no staff at the UMASS location, to the online support on sunday who (INCORRECTLY and adamantly) told me my rental was actually due 3 hours before the reservation said it was due, I had a horrible experience. the only good thing was the helpful employee at the tweed new haven desk. also it was incredibly overpriced and i was given a nissan rogue qhen i requested a rav4. i get that it said i could get something similar, but i dont think many people would say those two cars are really comparable on safety, quality, and gas mileage. i will do everything in my power never to rent from you guys again.

Recensione del lug 2018

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8,4

Good and easy

Punti positivi: Nice car did not have any issues

Punti negativi: .

Recensione del ott 2017

recensione fornita da
7,2

Punti positivi: I loved the Client service. The staff was very kind and efficient in both Cleveland and New Haven (dropoff). Everything was also very quick, I was in and out in less than 10 minutes.

Punti negativi: I reserved a small car mostly thinking of fuel efficiency. When I went to pickup the car, the only vehicle available was a Jeep Compass which is by no means fuel efficient. Therefore I ended up spending 3 times the amount I had budgeted for gas.

Recensione del apr 2017

recensione fornita da
7,2

Literally just dropped off

Punti positivi: The place was closed, dropped off the car and put the keys in the box

Punti negativi: Limited hours, not open on Sundays

Recensione del ott 2016

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4,4

Punti positivi: quick pickup.

Punti negativi: I had reserved a subcompact car and only had vans to choose from. There was no instruction to inspect automobile and it was dark. When I returned vehicle they pointed out a scratch on front right bumper that was not caused by me. I signed an "incident report" and gave them my insurance company but continued to deny cupability. I hope this incident will not cause me to seek a lawyer to check prior rental documentation but I will NEVER use this company again.

Recensione del lug 2017

recensione fornita da
4,4

Punti positivi: I like that this time the agent was straight forward with us when we got the car. The car also reported low tire pressure about 3 days in, probably due to the sudden drop in temperature. The agent at Enterprise put some air in and cleared the message.

Punti negativi: Due to inclement weather, the whole city was under traveling ban and parking ban on the day I was supposed to drop off the car (Tue 3/14/2017). Thus, I called 1 day prior (3/13/2017) when they issued the ban to check if Enterprise would be open at all (I suspected not), and if they weren't open how could I drop off the car on the scheduled date. They said they would charge me an extra day despite the fact that over that day, nobody would be able to rent that car anyway, so they're not suffering from any extra revenue loss. So much for "treating customers like family in a corporate world." It is all about them making money...

Recensione del mar 2017

recensione fornita da
2,0

Terrible Service

Punti negativi: The cars were not available when we arrived and they said it would take "at least another hour." We had to switch companies and it cost us several hundred dollars more. It was a terrible experience.

Recensione del nov 2016

recensione fornita da
4,4

Sloppy

Punti negativi: The car had issues. The tires we not properly inflated and the car was having a fit about it. One was 15 psi low! I had to stop early in my trip and handle that. Halfway through the trip the check engine light came on. Then the car indicated that it was time for an oil change. When I got back to Enterprise drop off the car there were no Enterprise parking spots open. Everything about that operation felt sloppy and inept. At least no one tried to upsell me at every opportunity.... oh wait, that's exactly what happened.

Recensione del giu 2016

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In base alla valutazioni e alle recensioni di utenti reali di KAYAK, la migliore compagnia di auto a noleggio a New Haven sono Alamo (8,7, 6497 recensioni), Enterprise (8,5, 12817 recensioni), e Avis (7,6, 2250 recensioni).

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Quale compagnia di auto a noleggio sceglieresti a Aeroporto di Internazionale John F. Kennedy (JFK)?

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