Valutazione dei viaggiatori
10.0
Upgrade to a crossland. Loved it.Recensione del 17 ott 2022
recensione fornita da![kayak]()
4.0
The rep that set us up was nice Everything could have been better, The vehicle had maintenance issues, The child car seat was more of a hazard than it was safe. The cost tripled on pick upRecensione del 29 lug 2022
recensione fornita da![kayak]()
4.0
Experienced issue with warning light. If we had to exchange car would have required 400 mile round trip. Lack of offices, depots nationally.Recensione del 13 lug 2022
recensione fornita da![kayak]()
2.0
They made us get extra liability insurance for international. We explained that we have worldwide international and they said we had to have our printed policy with us in England (we are from US). It was expensive. Upon return, I have emailed them TWICE with our policy and requested refund and no reply. We will not use Kayak or Easirent again unless this gets resolved. It really felt scammy.Recensione del 2 lug 2022
recensione fornita da![kayak]()
6.0
Should show the deposit for the car in case of damage which was close to 2500 dollars My card had insurance protection. The experience picking up car was not as good as dropping the car off EdSmithRecensione del 17 giu 2022
recensione fornita da![kayak]()
10.0
The directions given to collect the car was 6 years out of date. The named hotel had no connections to the rental company, thankful the hotel staff permitted us to call the phone number, and much appreciated after a long flight the rental company took us to their location.Recensione del 9 giu 2022
recensione fornita da![kayak]()
2.0
Hard to locate both pick-up and drop-off locations, which in both cases were temporary trailers. "Shuttle bus" was not dedicated to their customers, but was more like public transportation, with multiple stops along the way.Recensione del 5 giu 2022
recensione fornita da![kayak]()
4.0
Nice staff but it took 2-hours for pickup and an hour for drop off. Hotel Hopper bus from LHR to distant pickup location cost us nearly 2-hours despite actual paperwork taking only 10-15 minutes. Then return location had been inexplicably moved causing another hour delay (and nearly missing our flight).Recensione del 25 mag 2022
recensione fornita da![kayak]()
2.0
You don’t get what you pay forRecensione del 16 mag 2022
recensione fornita da![kayak]()
6.0
Easirent at Heathrow is based in a container in the corner of a parking lot. No direct pick up from Terminals, you have to catch a hotel hopping bus. Also, cost advertised is only the car rental. Insurance and damage waiver coverage are extras which really ramps up the price. They may be backed by Fiat (they say) and operate through Pricecom (an American outfit) but their set up is second rate, although in the end the car we had was good, met our needs but was overpriced.Recensione del 10 mag 2022
recensione fornita da![cheapflights]()
2.0
Total lack of customer service. Every single person working there acted like a 70’s used car salesman. A bunch of Geezers. No recognition that I am a paying customer and deserve some respect and attention. They talk down to you not caring who you are or what their role should be. Absolutely the worst experience ever.Recensione del 8 mag 2022
recensione fornita da![kayak]()
2.0
Truly not the company to rent a car from. They expected an exorbitant hold on our credit card, and in spite of the fact that we provided proof of insurance--and our policy provides coverage for rental cars--they also expected us to pay for their pricey insurance. We decided to rent a vehicle elsewhere.Recensione del 1 mag 2022
recensione fornita da![kayak]()
