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2,8
Punti positivi: I didn’t enjoy my experience with Green motion and will never ever again go with them. In the morning I was refuse the rental because my printed paperless bank statement was without stamp. And when returned later I was told they are closed, but if I pay extra £36 they will give me a car
Punti negativi: The staff at the London city airport office are so rude, unprofessional and unpolite.
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2,0
Punti positivi: Car don’t have head light no add blue no fuel to even reach fuel station and was late 1 day late my schedule waste service
Punti negativi: No idea
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4,8
Punti positivi: Brand new car
Punti negativi: Ordered a hybrid but got a full petrol variant instead.
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7,2
Punti positivi: Staff member was really friendly and helpful. Car was great. Really good experience overall
Punti negativi: The waiting time to pick up the car was ridiculous. We set off an hour and a half later than planned. I'm just glad it wasn't too cold or raining as there wasn't room for everyone to wait inside.
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2,0
Mis-leading reservation
Punti positivi: Not applicable
Punti negativi: This is a a hire I had to cancel at the pick-up desk along with several people alongside me which nearly ruined all my families New Year's plans. I had read the statement on several emails as to what documentation was required for hire & was satisfied that I had covered criteria. However when I was told I had to produce a passport I was guided to about 5 pages down on an extra link within the agreement. This page even stipulates you must have proof of National Insurance with you.Two people next to me had passports, & even this was not being excepted without bank statements to support. This means I am not even due any refund. I also noticed only just before arriving that the excess on the vehicle was £1205 which is £5 over my credit card limit which means even though I had covered myself with 3rd party cover I would have been forced to reduce the excess with green motion at a rate of £26pd which on a 6 day rental would have been £156.
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2,0
The Green motion refused to give the car and very rude reply from cust
Punti negativi: I have not been given the car and got a very rude reply from customer care when i asked them to refund the money. Who ever is attending this review please arrange for refund of my money. reference number GB999989600
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2,0
Punti negativi: No car was issued
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2,8
Punti positivi: I didn’t enjoy my experience with Green motion and will never ever again go with them. In the morning I was refuse the rental because my printed paperless bank statement was without stamp. And when returned later I was told they are closed, but if I pay extra £36 they will give me a car
Punti negativi: The staff at the London city airport office are so rude, unprofessional and unpolite.
recensione fornita da
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2,0
Punti positivi: Car don’t have head light no add blue no fuel to even reach fuel station and was late 1 day late my schedule waste service
Punti negativi: No idea
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4,8
Punti positivi: Brand new car
Punti negativi: Ordered a hybrid but got a full petrol variant instead.
recensione fornita da
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2,0
Mis-leading reservation
Punti positivi: Not applicable
Punti negativi: This is a a hire I had to cancel at the pick-up desk along with several people alongside me which nearly ruined all my families New Year's plans. I had read the statement on several emails as to what documentation was required for hire & was satisfied that I had covered criteria. However when I was told I had to produce a passport I was guided to about 5 pages down on an extra link within the agreement. This page even stipulates you must have proof of National Insurance with you.Two people next to me had passports, & even this was not being excepted without bank statements to support. This means I am not even due any refund. I also noticed only just before arriving that the excess on the vehicle was £1205 which is £5 over my credit card limit which means even though I had covered myself with 3rd party cover I would have been forced to reduce the excess with green motion at a rate of £26pd which on a 6 day rental would have been £156.
recensione fornita da
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2,0
The Green motion refused to give the car and very rude reply from cust
Punti negativi: I have not been given the car and got a very rude reply from customer care when i asked them to refund the money. Who ever is attending this review please arrange for refund of my money. reference number GB999989600
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2,0
Punti negativi: No car was issued
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