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8,4
Punti negativi: Slow. It took me almost one hour to get the car. Only one attendant at the airport terminal.
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10,0
Punti positivi: All Good, nothing to complain about it...Great experience!
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5,2
Punti positivi: Nothing
Punti negativi: I rent lotts cars with them I the pass and I ask for up grad the girl didn't even call a manager I think they need better customer service
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10,0
Excelent service a bit slow when we arrived.
Punti positivi: The attitude and service
Punti negativi: They didnt have clear the use of their system or software. It taked more than 40 minutes to have the car. And we travel with kids.
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8,0
Punti positivi: They were fast and very helpful
Punti negativi: The car had a electrical shutdown with me once
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2,0
Punti positivi: No car was available when I arrived, and no help was given
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2,0
Got SCREWED - Don't rely on Budget Car Rental.
Punti negativi: Our flight was delayed from LA to Brazil. When we got to the rental car desk late they had canceled our reservation. Lucky for us the rental car kiosk Localiza, next to Budget, was open and matched the Budget price.
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5,6
Punti positivi: It was a good value for the money. The car was a good car
Punti negativi: It was the worse experience because I was 120 miles from the office when my car broke down and nobody in the 24 hours office answered the phone. The phone number for emergency also does not work. I needed another car and I had to drive back to Rio to get one. I lost one day dealing with this problem. Even if it is good value for the money I would never rent from them again.
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2,0
The worst
Punti positivi: Never received a car from this rental place.
Punti negativi: Nothing, I never took the car out but Avis/Buget took my money. I ended up using taxi and uber my whole trip. Then when I got back home they charged my credit card for a car I never received. I called Avis/Buget which told me there is nothing they can do cause the facility in Brazil is independently owned. I'm not disputing it with the credit card company. So be careful when you rent from them.
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10,0
Punti positivi: All Good, nothing to complain about it...Great experience!
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10,0
Excelent service a bit slow when we arrived.
Punti positivi: The attitude and service
Punti negativi: They didnt have clear the use of their system or software. It taked more than 40 minutes to have the car. And we travel with kids.
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5,2
Punti positivi: Nothing
Punti negativi: I rent lotts cars with them I the pass and I ask for up grad the girl didn't even call a manager I think they need better customer service
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2,0
Punti positivi: No car was available when I arrived, and no help was given
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2,0
Got SCREWED - Don't rely on Budget Car Rental.
Punti negativi: Our flight was delayed from LA to Brazil. When we got to the rental car desk late they had canceled our reservation. Lucky for us the rental car kiosk Localiza, next to Budget, was open and matched the Budget price.
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5,6
Punti positivi: It was a good value for the money. The car was a good car
Punti negativi: It was the worse experience because I was 120 miles from the office when my car broke down and nobody in the 24 hours office answered the phone. The phone number for emergency also does not work. I needed another car and I had to drive back to Rio to get one. I lost one day dealing with this problem. Even if it is good value for the money I would never rent from them again.
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2,0
The worst
Punti positivi: Never received a car from this rental place.
Punti negativi: Nothing, I never took the car out but Avis/Buget took my money. I ended up using taxi and uber my whole trip. Then when I got back home they charged my credit card for a car I never received. I called Avis/Buget which told me there is nothing they can do cause the facility in Brazil is independently owned. I'm not disputing it with the credit card company. So be careful when you rent from them.
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