Recensioni recenti
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- Positive
- Neutrali
- Negative
lunedì | 08:00 - 22:00 |
martedì | 08:00 - 22:00 |
mercoledì | 08:00 - 22:00 |
giovedì | 08:00 - 22:00 |
venerdì | 08:00 - 22:00 |
sabato | 08:00 - 22:00 |
domenica | 08:00 - 22:00 |
lunedì | 08:00 - 22:00 |
martedì | 08:00 - 22:00 |
mercoledì | 08:00 - 22:00 |
giovedì | 08:00 - 22:00 |
venerdì | 08:00 - 22:00 |
sabato | 08:00 - 22:00 |
domenica | 08:00 - 22:00 |
lunedì | 08:00 - 22:00 |
martedì | 08:00 - 22:00 |
mercoledì | 08:00 - 22:00 |
giovedì | 08:00 - 22:00 |
venerdì | 08:00 - 22:00 |
sabato | 08:00 - 22:00 |
domenica | 08:00 - 22:00 |
Punti positivi: Friendly check-in Agent
SUV (Suzuki Vitari) felt real old/slow even though it was a fairly new car!!
Easy return process
Worst ever
Punti positivi: Nothing-I will never do business with budget. There was not one good thing. We didn't even get the car. I had to go to Enterprise. I made two reservations and when we arrived. The employees refused to give me the car we had confirmed. We stood there for over 2 hours. The employees said I would of had to pay $2200 to rent the car I already had confiremed months prior to my arrival. Then they mocked me and said they would give me a two door car and I had a baby, car seat, a stroller and five 50 lbs bags. My child was extremely hot and screaming the entire time because the heat was unbearable. When I asked to speak to a manager they said she was in a meeting for the next week. Then it got to a point when they just kept rolling their eyes And condescending. I will be writing a letter to corporate and to kayak.
Punti negativi: I will never do business with budget. There was not one good thing. We didn't even get the car. I had to go to Enterprise. I made two reservations and when we arrived. The employees refused to give me the car we had confirmed. We stood there for over 2 hours. The employees said I would of had to pay $2200 to rent the car I already had confiremed months prior to my arrival. Then they mocked me and said they would give me a two door car and I had a baby, car seat, a stroller and five 50 lbs bags. My child was extremely hot and screaming the entire time because the heat was unbearable. When I asked to speak to a manager they said she was in a meeting for the next week. Then it got to a point when they just kept rolling their eyes And condescending. I will be writing a letter to corporate and to kayak.
Punti positivi: Its a great rental company staff were friendly the car drives good I will go back to budget next vocation
Very smoothe by Jamaican standards
Punti positivi: Upgraded at no charge to a Suzuki Baleno. Great fuel economy, plenty of room and cargo space. Car was loke new and clean.
Punti negativi: Check in took a while, but by Jamaican standards went pretty smoothe. All the rental companies are in a tiny lot at MBJ airport. A little challenging maneuvering to the main road.
Punti positivi: I will never book with your company i when to Jamaica they let me know what they out of car it was so bad for me i have to go out side and try to rant a car from a guy take my money and say he going for the and don't come back $400 us this causes by your company
Punti positivi: courtesy of staff
Punti negativi: they need more staff to expedite their services better
more selection of cars/ SUV's needed
Punti positivi: Pick up and drop off was smooth. Price was very reasonable
Punti negativi: Car wasn't that clean
Punti positivi: The staff was great. Very helpful with answers to all my questions.
Punti negativi: The rental price was a bit much but the vehicle itself was great.
Punti positivi: Friendly check-in Agent
SUV (Suzuki Vitari) felt real old/slow even though it was a fairly new car!!
Easy return process
Very smoothe by Jamaican standards
Punti positivi: Upgraded at no charge to a Suzuki Baleno. Great fuel economy, plenty of room and cargo space. Car was loke new and clean.
Punti negativi: Check in took a while, but by Jamaican standards went pretty smoothe. All the rental companies are in a tiny lot at MBJ airport. A little challenging maneuvering to the main road.
Punti positivi: courtesy of staff
Punti negativi: they need more staff to expedite their services better
more selection of cars/ SUV's needed
Punti positivi: Pick up and drop off was smooth. Price was very reasonable
Punti negativi: Car wasn't that clean
Punti positivi: The staff was great. Very helpful with answers to all my questions.
Punti negativi: The rental price was a bit much but the vehicle itself was great.
Worst ever
Punti positivi: Nothing-I will never do business with budget. There was not one good thing. We didn't even get the car. I had to go to Enterprise. I made two reservations and when we arrived. The employees refused to give me the car we had confirmed. We stood there for over 2 hours. The employees said I would of had to pay $2200 to rent the car I already had confiremed months prior to my arrival. Then they mocked me and said they would give me a two door car and I had a baby, car seat, a stroller and five 50 lbs bags. My child was extremely hot and screaming the entire time because the heat was unbearable. When I asked to speak to a manager they said she was in a meeting for the next week. Then it got to a point when they just kept rolling their eyes And condescending. I will be writing a letter to corporate and to kayak.
Punti negativi: I will never do business with budget. There was not one good thing. We didn't even get the car. I had to go to Enterprise. I made two reservations and when we arrived. The employees refused to give me the car we had confirmed. We stood there for over 2 hours. The employees said I would of had to pay $2200 to rent the car I already had confiremed months prior to my arrival. Then they mocked me and said they would give me a two door car and I had a baby, car seat, a stroller and five 50 lbs bags. My child was extremely hot and screaming the entire time because the heat was unbearable. When I asked to speak to a manager they said she was in a meeting for the next week. Then it got to a point when they just kept rolling their eyes And condescending. I will be writing a letter to corporate and to kayak.
Punti positivi: I will never book with your company i when to Jamaica they let me know what they out of car it was so bad for me i have to go out side and try to rant a car from a guy take my money and say he going for the and don't come back $400 us this causes by your company
lunedì | 08:00 - 22:00 |
martedì | 08:00 - 22:00 |
mercoledì | 08:00 - 22:00 |
giovedì | 08:00 - 22:00 |
venerdì | 08:00 - 22:00 |
sabato | 08:00 - 22:00 |
domenica | 08:00 - 22:00 |
Punti negativi: I arrived and was simply told "there's no vehicle available and we can REFER you to a competitor." I understand the travel industry consistently overbook to maximize revenues, but this could have been a very different scenario if it was properly handled right. Dissappointing experience!
Punti positivi: Easy drop off and friendly staff
Punti negativi: Just pricing after insurance added was rough, $250 for a three day rental of a compact is kinda on the steep end
lunedì | 06:00 - 22:00 |
martedì | 06:00 - 22:00 |
mercoledì | 06:00 - 22:00 |
giovedì | 06:00 - 22:00 |
venerdì | 06:00 - 22:00 |
sabato | 06:00 - 22:00 |
domenica | 06:00 - 22:00 |
lunedì | 09:00 - 17:00 |
martedì | 09:00 - 17:00 |
mercoledì | 09:00 - 17:00 |
giovedì | 09:00 - 17:00 |
venerdì | 09:00 - 17:00 |
sabato | 09:00 - 17:00 |
domenica | 09:00 - 17:00 |
Below average product
Punti positivi: The staff were friendly and very accommodating. Pick up and return to the airport was very fast.
Punti negativi: I was not told that I had to put down $1000US deposit. That was a gut hit to start a vacation. While we had no mechanical issues the quality of the car left deep concern that we could. Luckily, we had the car incident free. I think the basic details for renting in particular country needs to be explained when that location is selected during the booking process or any requirements for the selected rental company. I am still awaiting my deposit to be returned. It's crazy that I had to pay up $1000US defore I could get the car but now have to wait days after returning the car to get my deposit back.
Worse of all my booking was for 4/12 to 4/20 and they had me down for returning the car on 4/19 at the same rate I was quote when booking the car. My reservations stated - week + 1day. They wanted to change me $52 more for 20th. Fortunately, I had my reservation info and they wrote off the last day as part of my reservation.
Very poor location / errie office space.
Punti positivi: The man who helped me was nice. It was just a little bait and switch like. I hope you guys review this location.
Below average product
Punti positivi: The staff were friendly and very accommodating. Pick up and return to the airport was very fast.
Punti negativi: I was not told that I had to put down $1000US deposit. That was a gut hit to start a vacation. While we had no mechanical issues the quality of the car left deep concern that we could. Luckily, we had the car incident free. I think the basic details for renting in particular country needs to be explained when that location is selected during the booking process or any requirements for the selected rental company. I am still awaiting my deposit to be returned. It's crazy that I had to pay up $1000US defore I could get the car but now have to wait days after returning the car to get my deposit back.
Worse of all my booking was for 4/12 to 4/20 and they had me down for returning the car on 4/19 at the same rate I was quote when booking the car. My reservations stated - week + 1day. They wanted to change me $52 more for 20th. Fortunately, I had my reservation info and they wrote off the last day as part of my reservation.
Very poor location / errie office space.
Punti positivi: The man who helped me was nice. It was just a little bait and switch like. I hope you guys review this location.
Really nice people and pretty convient
Punti positivi: People were very nice
Punti negativi: Not at the airport but not to far!
Poor 1.5
Punti positivi: Nothing at all
Punti negativi: The price was 3x higher than quoted on the reservation. Very slow process of pick-up and drop off. Asked for a 12,000USD hold is I would not accept their insurance while I have my own attached to the credit card. Tank was half empty when I picked up. There was no washing liquid Please avoid them.
Punti positivi: red stripe in office. if it wasn't for one girl in the office that told the other girl behind counter that my girls credit card was good she was going to charge me 200 more
Punti negativi: airport pickup driver let unknown subject pick my bags up and put them in the pickup drivers vehicle. unbeknownst to me unknown subject did not work for challis. us demanded a fee from me, thinking he worked for challis I tipped him. unprofessional. then the office tried to charge me another 200. for not having the credit card they used. my girl had one finally. did not see in the fine print u needed a chase world credit card to waive cdw. Yaris was a box,270.000 miles my girl said. batt kept dying u could start it with a fingernail file. finally after 2 batteries they figured the key was being pulled out in acces. due to a worn key. they brought me a Honda, nice finally. good service.
Ripp-Off Jamaican Rental Car know as Chablis and/
Punti positivi: nothing
Punti negativi: They required a $1000 deposit Hold for the rental. This was not indicated when I made the reservation online. They would not accept some major credit cards for some obscure 'insurance' reasons.
The roads in Jamaica are bad. Potholes are everywhere. Getting a flat tire is a high probability. We had one. We paid for the repair. Rental Car company charged us for a 'new' tire because they would not accept the repair to the flat. This cost us another $100 in total. They also wanted 'cash' for the replacement tire and did not want to take a credit card. I assume they thought we might fight it when we got home. Never rent from a local rental car company versus a major provider like Hertz. You may pay a little more but with a lot less aggravation. .
Punti positivi: The car was ok even though the price was much more than I had bargain for..
Punti negativi: The spare tire for the car was defective..upon returning the car, the seems to be looking for every little thing to charge my deposit.
Poor 1.5
Punti positivi: Nothing at all
Punti negativi: The price was 3x higher than quoted on the reservation. Very slow process of pick-up and drop off. Asked for a 12,000USD hold is I would not accept their insurance while I have my own attached to the credit card. Tank was half empty when I picked up. There was no washing liquid Please avoid them.
Punti positivi: red stripe in office. if it wasn't for one girl in the office that told the other girl behind counter that my girls credit card was good she was going to charge me 200 more
Punti negativi: airport pickup driver let unknown subject pick my bags up and put them in the pickup drivers vehicle. unbeknownst to me unknown subject did not work for challis. us demanded a fee from me, thinking he worked for challis I tipped him. unprofessional. then the office tried to charge me another 200. for not having the credit card they used. my girl had one finally. did not see in the fine print u needed a chase world credit card to waive cdw. Yaris was a box,270.000 miles my girl said. batt kept dying u could start it with a fingernail file. finally after 2 batteries they figured the key was being pulled out in acces. due to a worn key. they brought me a Honda, nice finally. good service.
Ripp-Off Jamaican Rental Car know as Chablis and/
Punti positivi: nothing
Punti negativi: They required a $1000 deposit Hold for the rental. This was not indicated when I made the reservation online. They would not accept some major credit cards for some obscure 'insurance' reasons.
The roads in Jamaica are bad. Potholes are everywhere. Getting a flat tire is a high probability. We had one. We paid for the repair. Rental Car company charged us for a 'new' tire because they would not accept the repair to the flat. This cost us another $100 in total. They also wanted 'cash' for the replacement tire and did not want to take a credit card. I assume they thought we might fight it when we got home. Never rent from a local rental car company versus a major provider like Hertz. You may pay a little more but with a lot less aggravation. .
Punti positivi: The car was ok even though the price was much more than I had bargain for..
Punti negativi: The spare tire for the car was defective..upon returning the car, the seems to be looking for every little thing to charge my deposit.
lunedì | 08:00 - 22:00 |
martedì | 08:00 - 22:00 |
mercoledì | 08:00 - 22:00 |
giovedì | 08:00 - 22:00 |
venerdì | 08:00 - 22:00 |
sabato | 08:00 - 22:00 |
domenica | 08:00 - 22:00 |
lunedì | 07:00 - 21:00 |
martedì | 07:00 - 21:00 |
mercoledì | 07:00 - 21:00 |
giovedì | 07:00 - 21:00 |
venerdì | 07:00 - 21:00 |
sabato | 07:00 - 21:00 |
domenica | 07:00 - 21:00 |
Punti negativi: The price I was quoted was almost triple the amount I actually had pay.
Car was ordinary
Punti positivi: Guys in the car park weer great, both on pick up and return
Punti negativi: Car was very ordinary
It had almost bald tires and the brakes were bad
It was dirty inside
Desk staff were not very interested in customer service
Forced insurance on you, either that or you were not going anywhere
Friendly staff
Punti positivi: Friendly staff
Punti negativi: Ease
Horrible Customer Service
Punti positivi: Representative at the check in counter was rude and unwilling to explain additional charge that they claim were required. I had proof that I have insurance coverage through my credit card company but they refused to honor it. Car was filthy, radio didn't work and car was not given to me with a full tank. Horrible experience.
The price i was quoted online was not the same @ pick up
Punti positivi: I quoted 213cdn online at time of pick up i paid 413cdn. They said it was the insurance and taxes included.
Punti positivi: Cars were at the terminal
Punti negativi: Had to buy insurance even though I used a world mastercard because the rental was prepaid
They do not have any car available - I just waste my time. Rude people
Punti negativi: They were very rude and just told me we do not have car for you even I had a reservation
Prices not as advertised
Punti positivi: The car was fine and got us where we needed to go. The attendants on the lot at Pickup and Dropoff were friendly and courteous.
Punti negativi: The pricing was deceptive online. I chose them because they sounded of good value. I waived the insurance online because this was covered by my purchasing credit card. Once I arrived they informed me that insurance was not optional and could not be waived and thusly the price of the vehicle more than doubled. They said that it was in the rental agreement provided to me online - I could not find this in my pre-trip emails. Also, the company that charged my card was not Thrifty - not sure if they outsourced in Montego Bay - despite the Thrifty banner over the rental desk. To protect future customers, travel websites whom help facilitate these purchases should be aware of this and make this clear prior to purchasing to ensure that this is taken into account by the user.
Also of note, the desk clerk tried to dissuade me from reading the rental contract saying that I would get a copy of it after signing.
Punti negativi: I was forced to buy insurance even though I had coverage for rental anywhere in the world both from my car insurance and my credit card. They simply said we dont accept other insurances
Punti positivi: Not much to like. This was the worst experience I have had with a rental car company.
Punti negativi: The fact that they would not acknowledge that my credit card provides insurance coverage. I was forced to buy insurance from them which increased the total cost for the rental.
The car was not in the best condition. There were things broken on the inside.
While driving, my brakes failed and did not return until after I pumped it for a while.
Consumer beware, Rental Price doubled, my reservation was not honored!
Punti positivi: I did not like anything about this rental. I felt that it was a scam at the pick up location in Jamaica
Punti negativi: My reservaatin was not honored, the $322. price was changed to 532. with a $1000.00 hold on my credit card. The agent in Jamaica said the additional cost was because insurance e could not be waived, and the $1000.00 was a mandatory hold.
Price TWICE as much as quoted!!
Punti positivi: Service and car was fine
Punti negativi: Thought I put down a deposit while I had the car, bc the charges where NOT discussed with me when I picked up the car
Punti negativi: The price I was quoted was almost triple the amount I actually had pay.
Car was ordinary
Punti positivi: Guys in the car park weer great, both on pick up and return
Punti negativi: Car was very ordinary
It had almost bald tires and the brakes were bad
It was dirty inside
Desk staff were not very interested in customer service
Forced insurance on you, either that or you were not going anywhere
Horrible Customer Service
Punti positivi: Representative at the check in counter was rude and unwilling to explain additional charge that they claim were required. I had proof that I have insurance coverage through my credit card company but they refused to honor it. Car was filthy, radio didn't work and car was not given to me with a full tank. Horrible experience.
The price i was quoted online was not the same @ pick up
Punti positivi: I quoted 213cdn online at time of pick up i paid 413cdn. They said it was the insurance and taxes included.
Punti positivi: Cars were at the terminal
Punti negativi: Had to buy insurance even though I used a world mastercard because the rental was prepaid
They do not have any car available - I just waste my time. Rude people
Punti negativi: They were very rude and just told me we do not have car for you even I had a reservation
Prices not as advertised
Punti positivi: The car was fine and got us where we needed to go. The attendants on the lot at Pickup and Dropoff were friendly and courteous.
Punti negativi: The pricing was deceptive online. I chose them because they sounded of good value. I waived the insurance online because this was covered by my purchasing credit card. Once I arrived they informed me that insurance was not optional and could not be waived and thusly the price of the vehicle more than doubled. They said that it was in the rental agreement provided to me online - I could not find this in my pre-trip emails. Also, the company that charged my card was not Thrifty - not sure if they outsourced in Montego Bay - despite the Thrifty banner over the rental desk. To protect future customers, travel websites whom help facilitate these purchases should be aware of this and make this clear prior to purchasing to ensure that this is taken into account by the user.
Also of note, the desk clerk tried to dissuade me from reading the rental contract saying that I would get a copy of it after signing.
Punti negativi: I was forced to buy insurance even though I had coverage for rental anywhere in the world both from my car insurance and my credit card. They simply said we dont accept other insurances
Punti positivi: Not much to like. This was the worst experience I have had with a rental car company.
Punti negativi: The fact that they would not acknowledge that my credit card provides insurance coverage. I was forced to buy insurance from them which increased the total cost for the rental.
The car was not in the best condition. There were things broken on the inside.
While driving, my brakes failed and did not return until after I pumped it for a while.
Consumer beware, Rental Price doubled, my reservation was not honored!
Punti positivi: I did not like anything about this rental. I felt that it was a scam at the pick up location in Jamaica
Punti negativi: My reservaatin was not honored, the $322. price was changed to 532. with a $1000.00 hold on my credit card. The agent in Jamaica said the additional cost was because insurance e could not be waived, and the $1000.00 was a mandatory hold.
Price TWICE as much as quoted!!
Punti positivi: Service and car was fine
Punti negativi: Thought I put down a deposit while I had the car, bc the charges where NOT discussed with me when I picked up the car
lunedì | 07:00 - 23:00 |
martedì | 07:00 - 23:00 |
mercoledì | 07:00 - 23:00 |
giovedì | 07:00 - 23:00 |
venerdì | 07:00 - 23:00 |
sabato | 07:00 - 23:00 |
domenica | 07:00 - 23:00 |
Where Are You
Punti positivi: Thanks for kindnesses of strangers. .Even though it's late at night, budget, avis and thrifty were very helpful. Only one company was going to get my business. They all talked to one another so that I got the best deal.
Punti negativi: Yeah I got delayed, but where are you. No phone ,or office. How am I to get a rental. Even when information got your # why didn't you answer
Punti positivi: Probably the worst car rental I've dealt with in my life never again
Punti negativi: Nothing staff you wish no manners, !
Where Are You
Punti positivi: Thanks for kindnesses of strangers. .Even though it's late at night, budget, avis and thrifty were very helpful. Only one company was going to get my business. They all talked to one another so that I got the best deal.
Punti negativi: Yeah I got delayed, but where are you. No phone ,or office. How am I to get a rental. Even when information got your # why didn't you answer
Punti positivi: Probably the worst car rental I've dealt with in my life never again
Punti negativi: Nothing staff you wish no manners, !
lunedì | 08:00 - 22:00 |
martedì | 08:00 - 22:00 |
mercoledì | 08:00 - 22:00 |
giovedì | 08:00 - 22:00 |
venerdì | 08:00 - 22:00 |
sabato | 08:00 - 22:00 |
domenica | 08:00 - 22:00 |
lunedì | 08:00 - 17:00 |
martedì | 08:00 - 17:00 |
mercoledì | 08:00 - 17:00 |
giovedì | 08:00 - 17:00 |
venerdì | 08:00 - 17:00 |
sabato | 08:00 - 17:00 |
domenica |
lunedì | 08:30 - 22:00 |
martedì | 08:30 - 22:00 |
mercoledì | 08:30 - 22:00 |
giovedì | 08:30 - 22:00 |
venerdì | 08:30 - 22:00 |
sabato | 08:30 - 22:00 |
domenica | 08:30 - 22:00 |
lunedì | 08:00 - 20:00 |
martedì | 08:00 - 20:00 |
mercoledì | 08:00 - 20:00 |
giovedì | 08:00 - 20:00 |
venerdì | 08:00 - 20:00 |
sabato | 08:00 - 20:00 |
domenica | 08:00 - 20:00 |
lunedì | 08:00 - 20:00 |
martedì | 08:00 - 20:00 |
mercoledì | 08:00 - 20:00 |
giovedì | 08:00 - 20:00 |
venerdì | 08:00 - 20:00 |
sabato | 08:00 - 20:00 |
domenica | 08:00 - 20:00 |
Le compagnie di auto a noleggio che offrono servizio navetta o pick-up da Aeroporto di Montego Bay Sangster Intl verso destinazioni vicine allaeroporto sono Ace, Advantage, Alamo, Apex, Avis, Budget, Classique Car Rentals, Dollar, Enterprise, e Europcar.|2#Compagnie di auto a noleggio che offrono servizio navetta o pick-up da Aeroporto di Montego Bay Sangster Intl verso destinazioni vicine allaeroporto: solo Ace, Advantage, Alamo, Apex, Avis, Budget, Classique Car Rentals, Dollar, Enterprise.