Recensioni recenti
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8,8
Punti positivi: The check in and out were amazingly quick and easy. Very friendly and professional staff.
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10,0
Punti positivi: Stay was welcoming and very friendly. Pick up was easy and I was well informed. Drop off was smooth and easy.
Punti negativi: No complaints.
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10,0
Punti positivi: Ruben was excellent.
Punti negativi: Everything was great.
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4,8
Punti positivi: Staff were nice.
Punti negativi: I want aware that I couldn't use a debit card at that location. Had to drive all the way home and back to get a credit card. Lots of construction and traffic. Wasted an hour of time. Very inconvenient. That information should be BIG AND BOLD online.
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8,8
Punti positivi: The check out and return were painless. Great staff.
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10,0
Punti positivi: Ruben from Kalamazoo Airport desk of Alamo was very helpful. He should be commanded for the great service he rendered.
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10,0
Punti positivi: The staff was very helpful, the car was clean and included a free upgrade from what was already purchased. The cost was much less than I pay from another rental agency, despite the other agency's rewards program. Also the hours of operation for Alamo are superior to the other rental agency.
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10,0
Punti positivi: Staff very friendly; open hours very accommodating and value for the money was great.
Punti negativi: Nothing. Everything went very smoothly.
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6,8
Smooth ride, bumpy customer service`
Punti positivi: Since they were out of the sedans I had reserved, it was nice to be able to take a small SUV instead. Great ride, clean car, ready to go.
Punti negativi: However, I feel like the desk staff didn't explain things very well. I was also disappointed that the 2nd driver fee was unexpected and pretty much blew my budget out of the water.
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8,0
AZO on-site rental drop-off needs improvement
Punti negativi: There were no clear instructions at the AZO airport for dropping off. We had to call Alamo to figure out what to do. After receiving the local number and calling them, we were told we needed to take the keys from the rental and bring them in to them. Signs in clear view in the parking lot would have saved time and been less stressful when all you want to do is go home after a cancelled flight forced acquiring a rental to get to your home airport.
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6,4
Punti negativi: Gas was 1/8 tank less as I picked it from Kalamazoo.tried to get insurance at the pick up point. Online they quoted 7.99-11.99 and at site Alamo tried to charge 19.95. Alamo wants to charge an additional 11.99 for spouse to drive.
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10,0
No problems
Punti positivi: Courteous staff No hassle Was able to use debit card
Punti negativi: Nothing
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8,8
Punti positivi: The check in and out were amazingly quick and easy. Very friendly and professional staff.
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10,0
Punti positivi: Stay was welcoming and very friendly. Pick up was easy and I was well informed. Drop off was smooth and easy.
Punti negativi: No complaints.
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10,0
Punti positivi: Ruben was excellent.
Punti negativi: Everything was great.
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8,8
Punti positivi: The check out and return were painless. Great staff.
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10,0
Punti positivi: Ruben from Kalamazoo Airport desk of Alamo was very helpful. He should be commanded for the great service he rendered.
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10,0
Punti positivi: The staff was very helpful, the car was clean and included a free upgrade from what was already purchased. The cost was much less than I pay from another rental agency, despite the other agency's rewards program. Also the hours of operation for Alamo are superior to the other rental agency.
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10,0
Punti positivi: Staff very friendly; open hours very accommodating and value for the money was great.
Punti negativi: Nothing. Everything went very smoothly.
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10,0
No problems
Punti positivi: Courteous staff No hassle Was able to use debit card
Punti negativi: Nothing
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6,8
Smooth ride, bumpy customer service`
Punti positivi: Since they were out of the sedans I had reserved, it was nice to be able to take a small SUV instead. Great ride, clean car, ready to go.
Punti negativi: However, I feel like the desk staff didn't explain things very well. I was also disappointed that the 2nd driver fee was unexpected and pretty much blew my budget out of the water.
recensione fornita da
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8,0
AZO on-site rental drop-off needs improvement
Punti negativi: There were no clear instructions at the AZO airport for dropping off. We had to call Alamo to figure out what to do. After receiving the local number and calling them, we were told we needed to take the keys from the rental and bring them in to them. Signs in clear view in the parking lot would have saved time and been less stressful when all you want to do is go home after a cancelled flight forced acquiring a rental to get to your home airport.
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4,8
Punti positivi: Staff were nice.
Punti negativi: I want aware that I couldn't use a debit card at that location. Had to drive all the way home and back to get a credit card. Lots of construction and traffic. Wasted an hour of time. Very inconvenient. That information should be BIG AND BOLD online.
recensione fornita da
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6,4
Punti negativi: Gas was 1/8 tank less as I picked it from Kalamazoo.tried to get insurance at the pick up point. Online they quoted 7.99-11.99 and at site Alamo tried to charge 19.95. Alamo wants to charge an additional 11.99 for spouse to drive.
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