Autonoleggio a Aeroporto di Abbotsford

Punti negativi: Car was filthy and they took two hundred dollar deposit for damages but car was returned with no damage and tank full of gas and they didn’t give me back deposit when I rented it on line it was suppose to be 268.95 they charged my credit card 535.00 crooks!!

Punti positivi: The man who was completing our paper work entrusted me with his GPS holder mount to use with my phone and just asked if I could return it to him on delivery of the car, which I did.

Punti negativi: I requested a GPS and none available. Also The car was parked at the further most spot from the rental location and was raining pretty hard. There were 3 staff behind the counter and I was at that moment the only customer at the counter. It would have been appreciated had they brought the car to the nearest door. Also when filling the gas tank to return the car I inadvertently left the car in reverse and the steering locked up and was unable to unlock it. I contacted the office and the only advice I received was to call a tow service, didn't even provide a phone no.

Punti positivi: They upgraded us to a Yukon from a minivan(but only because they didn't have a minivan)

Punti negativi: The check in was a nightmare, there was only one employee working and he was busy so he just tossed keys and papers at us and gave us no further direction, there was still garbage from the last people in the car, they are now charging us an extra 600 without reason or explanation. SCAMMERS!!!

Punti positivi: Dropping it off

Punti negativi: Better help! We waited over a hour to get our rental from the time we checked in with them at the desk. Our whole hockey team had already got their vehicle from their rental places and we’re 1 hour ahead of us before we even got to Leave. We were the last ones left at the airport and we were late

Punti negativi: I arrived to learn I had to pay$60 in additional fees.