Auto a noleggio economiche a Portland

Don’t Fly into Portland and expect service

Punti positivi: Easy to book and pay for

Punti negativi: Flew into Portland OR during the holiday madness.. Flight arrived at 01:00.. Apparently the ENTIRE Alamo operation shuts down around this time and does not come back online for several hours.. I was only 1 of several families STRANDED.. During the busiest time of year.. Alamo would not answer phones.. They do not care about their customers.. I will NEVER rent from them again..

Punti positivi: Forced to take Mercedes for 4 wheel drive option, premium

Punti negativi: 4 am drop off for 6 am flight

Punti positivi: Service at drop of was great, pick up, not so much.

Punti negativi: the vehicle's interior was very dirty

Punti negativi: A) a Kia sorrento is not a like car to a Toyota Camry B) when I make reservations to drop off at 7pm and the location closes at 6 and the person I called couldn’t help me So I had to valet my car for another night

Gotchas add up to big costs, this is about the rental process

Punti positivi: nice truck . this is about the rental process not pickup & dropoff locations. thats a deflection.

Punti negativi: 1 - A 12ft truck was reserved & confirmed. But later at the rental counter, it had been rented out already. Only 16ft available. Is someone reimbursing my fuel cost delta? 2 - Confirmed cost $431. Credit Card payment > $530. You think it would show me the tax & extras? Yes in the fine print I later saw a note about taxes, It's is still a cloudy way to do business. another lesson learned!

Filed a claim on me

Punti positivi: Friendly lady. In and out of there is a heatrbeat.

Punti negativi: A month and two days after my drop off, I received a call from Viking Billing Services notifying me that a claim was filed on the rental for damage totaling over 700 dollars. I drove the car straight from Bend to Portland and returned it in the exact same condition as it was given to me. Either the did not read the previous damage report or they caused damage after I dropped off the car and tried to bill me for it. The friendly woman who checked the car in gave me a receipt standing right next to the car and had no damage to note. The claim, as of now, has been dropped, but only after over an hour and 5 phone calls.

Never again

Punti negativi: The rental agent in Portland had a terrible attitude and was extremely rude.

2-1/2 hours to get a car ???

Punti positivi: Not a thing

Punti negativi: 2-1/2 hours waiting, then the people are rude. Never again. Never, ever again.

Just ok

Punti positivi: Nothing stuck out,

Punti negativi: The description said airport pickup, but it was off airport, which was extremely disappointing. When I got to the location there were 20 people in line and only 2 people working. From the time we took the shuttle to driving out the lot it took over an hour. If I would have known it was off airport I would have chose a different company even if the price was a little higher.

Punti negativi: Poor customer service; long lines at the rental counter. Poorly maintained vehicle - tires had low thread.

Punti negativi: The car ended up costng $450 instead of the $250 i was quoted by your website.

Punti negativi: They trapped with the low price on Kayak then Charged more than double, extra day for returning on time just because they close early. Don't Rent Dollar !

They did not give me a car.

Punti negativi: They did not give me a car even though I reserved it. I rented a car many times in the US, and I never had any problem with it.

Punti positivi: Car ready on time, employees easy to work with

Punti negativi: Car dirty inside and very dinged up on the outside. Battery died unexpectedly and we had to get a jump. Key fob would not open trunk - would only open using latch on driver's side by seat.

Punti negativi: I had input an airport address but when I went to get it it was a downtown location.

Easy rental but price inaccurate

Punti positivi: Clean car, easy location via MAX lightrail. Staff generally friendly.

Punti negativi: Staff didn't fully communicate the fuel charges like $9.99/gallon + tax if they fill it for you after you return! Also the rate I booked online was different than what they charged me so transparency is helpful with these third-party bookings.

Horrible experience!

Punti negativi: Thought I got a rental at PDX airport. It must've automatically bumped me to the nearest location so we went to the location, it was a hotel, nobody was working... and then had to uber to the next location. And almost missed the pick up due to traffic and the place closing at 6pm. Most stressful rental car experience I've ever had.

Punti positivi: Quick return

Punti negativi: Took over an hour standing in line to get car. Line just kept growing with no one moving for over 30 minutes. There were no computer problems, just a slow process for picking up cars.

Unreliable and disorganized

Punti positivi: The car was nice. Good size for what I needed it for.

Punti negativi: The day before my scheduled pick up I was called by the Hertz location informing me that they had a shortage of cars, and that hey were pretty sure that they would not have a vehicle available for me. I made this reservation and prepaid in full in February. I informed them that I had made the reservation to be able to transport my mother to and from her chemotherapy appointment at the hospital that afternoon, and that it was very important that I have a vehicle. They apologized and told me that there was nothing that they could do. They also recommended that I call when I landed in Portland to see if a vehicle was available, but again he told me he didn't see that happening. I asked about getting a refund so that I could rent from another place, and was told that they were unable to do that because I booked through a third party site, and that any refund would need to be taken care of through them When I landed there was not a car available. I had to take a cab to the hospital to see my mother, who made other arrangements to get to her appointment. They didn't have a car for me until 8 hours later. They didn't call me to tell me the car was available. I had to call them to find out. Went to the establishment, had a wait of 20 minutes. Was charged for taxes. Asked about getting a discount on my rental and they told me since I had prepaid in full they were unable to do anything for me. The windshield on the vehicle was filthy. They sent someone out to clean it. They did a really crappy job, and I had to take it to a gas station to clean the windshield. There was also less than 1/4 tank of gas in it, so had to fill up right after picking up the car. When I went to return the car, it was another 15 minute wait. This was a terrible experience. I have never had so many complications with a service that I prepaid 6 months in advance for.

Place didn't exist

Punti negativi: Reserved a car to rent and when I got to the building it was no longer there. They wouldn't honor my reservation elsewhere. Was stranded in portland

Didn't provide the car

Punti negativi: Was careless.

All good except dropoff

Punti negativi: hours of operation were too short. We had an 8;30 am flight, but car rental drop off doesn't open until 7am. Required to pay additional $25 to drop off car at the open Avis counter. Grrrr.

Punti positivi: Good gas mileage.

Punti negativi: The website said we could pick up the car at the pdx terminal but that was not the case. We wanted a midsize car but were given a two door and told it was midsize. When we asked for a four door we were told that would cost more money. So four of us looked like we were in a clown car getting in and out. Once we were in the car it was the most uncomfortable car we've ever ridden in.

Shuttle didn’t arrive or no show

Punti negativi: I was waiting at the airport rental shuttle pick up area I’ve seen other rental car shuttles pass me multiple times but none Payless showed up. I called customer service and they connected me to automated voicemail. After 10 min. I decided to board Thrifty shuttle and rent from them. It was very cold and terrible experience. I wouldn’t recommend Payless to anyone and that’s the first and last for me.

Bait and switch at best; credit fraud/lying is a regular thing.

Punti negativi: Wasting 2 hours trying to get a rental car because of some sort of credit problem. That’s funny, dollar only had to swipe my card once to work. You will never get the price you reserve online. This company is hoping you don’t want to waste time going back to the airport.

Punti negativi: App inidicated that they were located in terminal. In reality, it was located off-airport via shuttle. I never would have booked with Payless, if the app had indicated their correct location. It was easily a 15 minutes shuttle ride and 15 minutes of waiting for the shuttle on both ends. Time wasted that was not worth the savings of renting from them.

Scamming Customers

Punti negativi: Refill fuel cost $111 for a 10 - 11 gallon tank ... such a shameful scam ... very disgusted and disappointed

Punti positivi: The car was a comfortable ride, with great acceleration.

Punti negativi: The exterior was filthy when we got it, and the shifter is downright dangerous in a rental car. It seems to be a radical departure from normal US technology and twice, I thought it was I Park, but was only in Drive. The shifter goes forward and backward, but also side-to-sde. Not a good combination, in and automotive engineer's opinion.

Thrifty Portland

Punti positivi: Good gas mileage

Punti negativi: My experience with Thrifty was very mediocre. When picking up the car the counter staff was excessively pushy about upgrading and added purchases that I stated I do not want. There was left over trash including coffee cups and energy drink bottles in the back seat of the car when we picked it up, which clearly means it was not properly cleaned between renters. The car, however, ran well and there were no issues with that. I thought the price was expensive considering the service we received. When picking up and returning the car the location is off site from the airport and they provide a shuttle to/from but it takes extra time considering there are many rental companies located right at PDX airport.

Yaris is a tin can

Punti positivi: People at check in were very friendly.

Punti negativi: Car was bare bones; felt like driving a tin can. More importantly, shuttle driver (Mr. Wildman) did not wear seat belt on the way to PDX on Wednesday, November 28. Very scary. Cleanliness: could be better.

Punti negativi: They did not have the car available for rent...I feel like they scammed us

Punti negativi: Non avevano auto a noleggio disponibili... mi sento come se mi avessero imbrogliato