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8,8
Punti positivi: The staff was very friendly and professional. Got an upgrade free of charge. Excellent!
Punti negativi: The insurance in Costa Rica is frequently the trigger for surprises: very expensive. But once this is settled, no damage to the rental car will be charged to you.
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4,4
Punti positivi: The staff was nice.
Punti negativi: The insurance was extremely expensive. Something I wasn't aware of. It cost me $800 for 13 days.
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2,0
Punti negativi: Total scam. You think $150 for the week, and the scammers hassel you to $500. Some people were $1,000 for the week.
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6,4
Punti negativi: Pricing was misleading. $160 rental turned into a $250 rental due to extra fees. Dollar would not accept 3rd party insurance and put a $2500 hold on my account. Cost structure and fees were not made clear up front. Dissapointing.
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6,0
Punti positivi: Staff friendly
Punti negativi: The price was completely different to what we booked on the website. About three times as much - an absolute ripoff and obviously I had no choice but to pay the difference once I was at the desk. The car was nice but I expected more than a Mitsubishi when ordering a premium SUV.
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3,6
Punti positivi: Almost a new car.
Punti negativi: First, the Dollar location was not at the San Jose airport. It was miles away, driving through horrible traffic and not in a good part of town in a business park. 2. They would not accept the insurance I bought through PriceLine. I was required to buy the gov't insurance at $49 a day. 3. Charges were much more than I was told by PriceLine. Instead of about $50, the total bill is expected to be over $450. Still don't have the final bill after 3 days. 4. They forced me to sign 2 blank credit card receipts. One was in case I got in an accident, and the second was if I got a traffic ticket. Luckily, we didn't let this bad experience with Dollar ruin our vacation.
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9,2
Seguro
Punti negativi: El seguro que ofrece kayak en teoria, segun ellos, es insuficiente y te intentan hacer contratar otro muchiiisimo mas caro... y te dejan un poco con la inseguridad de si estas asegurado o no... por suerte para nosotros todo ha salido bien.
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2,0
They did not have my reservation
Punti positivi: Nothing
Punti negativi: The reservation was not valid, the rental company did not have a car available.
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2,0
Total scam
Punti positivi: Absolutely nothing
Punti negativi: Spent hundreds of unexpected dollars for an old car on it's last leg that was much smaller than the car that I booked.
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8,8
Punti positivi: El personal era muy amable y profesional. Conseguí una mejora gratuita. ¡Excelente!
Punti negativi: El seguro en Costa Rica es frecuentemente el desencadenante de sorpresas: Muy caro. Pero una vez que se haya resuelto, no se le cobrará ningún daño al coche de alquiler.
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4,4
Punti positivi: El personal era agradable.
Punti negativi: El seguro era extremadamente caro. Algo de lo que no estaba enterado. Me costó $800 por 13 días.
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2,0
Punti negativi: Estafa total. Usted piensa $150 para la semana, y los estafadores le fastidian a $500. A algunas personas les costaba $1,000 por semana.
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8,8
Punti positivi: The staff was very friendly and professional. Got an upgrade free of charge. Excellent!
Punti negativi: The insurance in Costa Rica is frequently the trigger for surprises: very expensive. But once this is settled, no damage to the rental car will be charged to you.
recensione fornita da
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9,2
Seguro
Punti negativi: El seguro que ofrece kayak en teoria, segun ellos, es insuficiente y te intentan hacer contratar otro muchiiisimo mas caro... y te dejan un poco con la inseguridad de si estas asegurado o no... por suerte para nosotros todo ha salido bien.
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8,8
Punti positivi: El personal era muy amable y profesional. Conseguí una mejora gratuita. ¡Excelente!
Punti negativi: El seguro en Costa Rica es frecuentemente el desencadenante de sorpresas: Muy caro. Pero una vez que se haya resuelto, no se le cobrará ningún daño al coche de alquiler.
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4,4
Punti positivi: The staff was nice.
Punti negativi: The insurance was extremely expensive. Something I wasn't aware of. It cost me $800 for 13 days.
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2,0
Punti negativi: Total scam. You think $150 for the week, and the scammers hassel you to $500. Some people were $1,000 for the week.
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6,4
Punti negativi: Pricing was misleading. $160 rental turned into a $250 rental due to extra fees. Dollar would not accept 3rd party insurance and put a $2500 hold on my account. Cost structure and fees were not made clear up front. Dissapointing.
recensione fornita da
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6,0
Punti positivi: Staff friendly
Punti negativi: The price was completely different to what we booked on the website. About three times as much - an absolute ripoff and obviously I had no choice but to pay the difference once I was at the desk. The car was nice but I expected more than a Mitsubishi when ordering a premium SUV.
recensione fornita da
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3,6
Punti positivi: Almost a new car.
Punti negativi: First, the Dollar location was not at the San Jose airport. It was miles away, driving through horrible traffic and not in a good part of town in a business park. 2. They would not accept the insurance I bought through PriceLine. I was required to buy the gov't insurance at $49 a day. 3. Charges were much more than I was told by PriceLine. Instead of about $50, the total bill is expected to be over $450. Still don't have the final bill after 3 days. 4. They forced me to sign 2 blank credit card receipts. One was in case I got in an accident, and the second was if I got a traffic ticket. Luckily, we didn't let this bad experience with Dollar ruin our vacation.
recensione fornita da
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2,0
They did not have my reservation
Punti positivi: Nothing
Punti negativi: The reservation was not valid, the rental company did not have a car available.
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2,0
Total scam
Punti positivi: Absolutely nothing
Punti negativi: Spent hundreds of unexpected dollars for an old car on it's last leg that was much smaller than the car that I booked.
recensione fornita da
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4,4
Punti positivi: El personal era agradable.
Punti negativi: El seguro era extremadamente caro. Algo de lo que no estaba enterado. Me costó $800 por 13 días.
recensione fornita da
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2,0
Punti negativi: Estafa total. Usted piensa $150 para la semana, y los estafadores le fastidian a $500. A algunas personas les costaba $1,000 por semana.
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