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10,0
Punti positivi: easy, friendly, supportive, informative and so much more. Representative was excellent for her customer care.
Punti negativi: daily costs of renting the vehicle itself. Found it to be high with the knowledge they are the only choice on molokai.
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6,4
Punti positivi: Good quality car. Nice folk.
Punti negativi: Beware, ALAMO nickel and dimes you to death. At pickup, it was obvious the rental price had mysteriously doubled, and we did not purchase auto-fill-up. The desk folk were pleasant; it was obvious the money-extraction was corporate policy. I used to be an ALAMO fan. No longer.
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10,0
Punti positivi: The staff was very friendly. The whole process was fast and easy. The car performed well.
Punti negativi: I only wish it were cheaper, but that's Molokai; the prices are high overall there.
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8,0
Punti negativi: I tried contacting the Alamo head offices ahead of time to consider an upgrade but no one would help me because I had booked through a third party. Told me to contact the local office. Really?
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6,8
Overpriced rental
Punti positivi: Overpriced rental. $90+ per day is ridiculous. Car was fine.
Punti negativi: Price.
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10,0
Punti positivi: friendly, clean, affordable.
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10,0
FANTASTIC
Punti positivi: The staff was extremely helpful with local attractions and recommendations. Professional, absolute Aloha spirit. Greeted us like family.
Punti negativi: There wasn't a thing to dislike.
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8,0
Price
Punti positivi: They told me my the price to rent the car for 3 days would be $293 but when I drop off the car they had added on some hidden fees which they didn’t tell me prior to me renting the car. So my bill was almost a $100 more
Punti negativi: The hidden fee’s
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9,2
Easy process- only game in town
Punti positivi: Right at the airport, quick to get out the door. Clean cars, well maintained. Friendly counter workers.
Punti negativi: The price- very expensive but what are your going to do? They basically have a monopoly with the exception of some mom and pop's that are slow on communication.
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8,8
Punti positivi: Everything was great except for the price. The employees were all friendly and helpful, the car was fine for what we needed, and everything was convenient.
Punti negativi: The price was just too much but I understand because it's on Molokai, it's a bad market for rentals.
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8,0
Great service
Punti positivi: Friendly service staff and no wait. We also were running late to pick up our vehicle and they still kept our reservation.
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10,0
Pleased from the time we picked it up till we dropped it off.
Punti positivi: Car was clean, ready on time, and personnel that were working at Alamo were great to deal with.nothing
Punti negativi: Nothing, I did not like about the car renting experience. It would be nice if we did not have to fill it up even if we put in less than 50 miles.
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10,0
Punti positivi: easy, friendly, supportive, informative and so much more. Representative was excellent for her customer care.
Punti negativi: daily costs of renting the vehicle itself. Found it to be high with the knowledge they are the only choice on molokai.
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10,0
Punti positivi: The staff was very friendly. The whole process was fast and easy. The car performed well.
Punti negativi: I only wish it were cheaper, but that's Molokai; the prices are high overall there.
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10,0
Punti positivi: friendly, clean, affordable.
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10,0
FANTASTIC
Punti positivi: The staff was extremely helpful with local attractions and recommendations. Professional, absolute Aloha spirit. Greeted us like family.
Punti negativi: There wasn't a thing to dislike.
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9,2
Easy process- only game in town
Punti positivi: Right at the airport, quick to get out the door. Clean cars, well maintained. Friendly counter workers.
Punti negativi: The price- very expensive but what are your going to do? They basically have a monopoly with the exception of some mom and pop's that are slow on communication.
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8,8
Punti positivi: Everything was great except for the price. The employees were all friendly and helpful, the car was fine for what we needed, and everything was convenient.
Punti negativi: The price was just too much but I understand because it's on Molokai, it's a bad market for rentals.
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10,0
Pleased from the time we picked it up till we dropped it off.
Punti positivi: Car was clean, ready on time, and personnel that were working at Alamo were great to deal with.nothing
Punti negativi: Nothing, I did not like about the car renting experience. It would be nice if we did not have to fill it up even if we put in less than 50 miles.
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8,0
Punti negativi: I tried contacting the Alamo head offices ahead of time to consider an upgrade but no one would help me because I had booked through a third party. Told me to contact the local office. Really?
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6,8
Overpriced rental
Punti positivi: Overpriced rental. $90+ per day is ridiculous. Car was fine.
Punti negativi: Price.
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8,0
Price
Punti positivi: They told me my the price to rent the car for 3 days would be $293 but when I drop off the car they had added on some hidden fees which they didn’t tell me prior to me renting the car. So my bill was almost a $100 more
Punti negativi: The hidden fee’s
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8,0
Great service
Punti positivi: Friendly service staff and no wait. We also were running late to pick up our vehicle and they still kept our reservation.
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