Autonoleggio a Aeroporto di Flagstaff Pulliam

Punti positivi: Staff was nice but had no cars and blamed it on corporate

Punti positivi: Nothing

Punti negativi: Didn’t even get a car from Hertz. When I arrived the attendant told me “they had no cars” so I guess my reservation was useless. Attendant wasn’t helpful or offered anything, so I was stranded with no car at the airport. Was able to scramble and get a car last minute with another agency at triple the price. Never using hertz again, serious headache.

Punti positivi: Nothing

Punti negativi: I did not even get a car from Hertz. When I arrived at the airport they did not have “any cars” even though I had reserved one. The attendant wasn’t helpful and didn’t offer me anything, in other words I was stranded with out a car. Thankful I grabbed a car last minute with another agency. What a head ache. Never using Hertz again

Punti positivi: After hour dropoff

Punti negativi: Fees and other expenses at the counter. Misleading!

Punti positivi: Staff was helpful at pickup and drop off. I upgraded since they did not have my car I scheduled. It was easy.

Punti negativi: Flagstaff appeared to be short on cars. The car I ordered was not available. I was offered an upgrade, and charged. The car was dirty, both inside and out. Car had scrap damage on front right at pickup and was not reported to me. I am being charged. Poor experience small shop, rushed

Punti negativi: One agent. Took over an hour to get a car. Was literally shown a pic of the car and told to go find it. I did request a compact and was given a “special” compact by Hertz, a Beetle not listed as an option on the website. I was given no other option despite those cars being available.