Recensioni recenti
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- Positive
- Neutrali
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6,4
Punti negativi: Better care and cleaning of the vehiclei. The vehicle was dirty inside and out.
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8,8
Punti positivi: Counter person was friendly and had a good sense of humor.
Punti negativi: Slight damage to rear bumper from previous renter.
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9,6
Punti positivi: Car rental is a bit pricey in ST Croix but this was the best price I found right at the airport. Easy access and friendly service.
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4,0
Need to improve customer service
Punti positivi: I liked the fact that the cars were clean and on full for pick up
Punti negativi: Pick up was awful and the lady at the desk didn't want to honor my KAYAK rental price. The first car originally given to me had some mechanical issues. After speaking to the manager, they gave me a better car along with a refund of the added cost. Drop off was a nightmare as well. I had a 8:30am flight and was looking to turn in the car before 7am. That didn't happen due to no one being at either of the return gates or buildings. After waiting until 7:15am, my friends and I could not wait any longer as we had to go through customs and security still. We left the key in a budget parking spot and then called to let them know before boarding where the car was since it wasn't in the "original pick up" spot as stated on the gate.
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8,8
Punti positivi: Counter person was friendly and had a good sense of humor.
Punti negativi: Slight damage to rear bumper from previous renter.
recensione fornita da -
9,6
Punti positivi: Car rental is a bit pricey in ST Croix but this was the best price I found right at the airport. Easy access and friendly service.
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6,4
Punti negativi: Better care and cleaning of the vehiclei. The vehicle was dirty inside and out.
recensione fornita da -
4,0
Need to improve customer service
Punti positivi: I liked the fact that the cars were clean and on full for pick up
Punti negativi: Pick up was awful and the lady at the desk didn't want to honor my KAYAK rental price. The first car originally given to me had some mechanical issues. After speaking to the manager, they gave me a better car along with a refund of the added cost. Drop off was a nightmare as well. I had a 8:30am flight and was looking to turn in the car before 7am. That didn't happen due to no one being at either of the return gates or buildings. After waiting until 7:15am, my friends and I could not wait any longer as we had to go through customs and security still. We left the key in a budget parking spot and then called to let them know before boarding where the car was since it wasn't in the "original pick up" spot as stated on the gate.
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