Autonoleggio a Aeroporto di Anchorage

Punti negativi: Car smelled of cigarette smoke

Punti positivi: Terrible. Charged us an unexpected and unexplained drop fee of 200$.

Punti negativi: Better service and transparent fees.

Punti positivi: When I went to rent the car in Anchorage after booking online the lady said they don't take debit cards. I initiated the rental online and Avis should tell you that. I tried to pay for it online in advance but the website said pay at the counter and did not think about it as was no big deal and did not think we needed a credit card which I do not believe in. The lady at the Avis counter did not care at all. We just arrived from Nome Alaska to Anchorage and would have been stranded if we did not use my girlfriend's credit card. We could have taken a taxi or a bus for three days right? It was the most ignorant, thoughtless, inconsiderate, behavior I have seen.

Punti negativi: Avis has been in business long enough to not be so inconsiderate to something so essential to renting their cars. I am sure this has happened hundreds of thousands of times. Not only did their teller not care but they don't either.

Punti positivi: Nothing.

Punti negativi: I'm 24. I called Avis twice before my rental to confirm that underage fees are waived (which it states on their website). After receiving confirmation, i proceeded to book a 7 passenger SUV for 511$. Upon arrival, I am told this location does not waive underage fees and corporate has different rules. Fair enough - that's another 27$ a day. Besides that, being 24 would not allow me to drive the 7 passenger vehicle, despite the fact I was able to book it after inserting my age into their portal. Unfortunately, the best they could do was a small SUV for about 600$, since it was a last minute booking. Compounding that with the 27$/day took me to 900$. I told them I don't need the rental anymore. I walked up to hertz kiosk and got a minivan for 550$. Thank you, Hertz.

Punti positivi: Car was great.

Punti negativi: They did not inform us that the Avis desk counter at Anchorage airport would be closed when we landed late at night. Because we were reliant on the rental car, we ended up spending $150+ in Uber fees to get us to our hotel in Girdwood and back in order to pick up our rental car, which we thought we would have upon landing.

Punti negativi: Could have told me on the website that a credit card was required for rental. Doesn’t say that ANYWHERE. So I get there and then I can’t rent a car. Thanks for nothing