Recensioni recenti
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- Positive
- Neutrali
- Negative
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2,0
Punti positivi: Nothing. I lost $65 dollars because I assumed I could use my debit card as a credit card like I can everywhere else.
Punti negativi: I came to pick up the car after paying online and having everything setup. I could not get the car because I dont have a credit card and the guy wouldn't take my debit card, eventhough all he needed it for was a $200 hold. Also no refund because the cancellation fee is the same as car price.
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10,0
Punti positivi: Very nice staff and very clean vehicles
Punti negativi: Nothing, the lady who gave me the car was very nice and really polite. Will definitely be renting from y’all again
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10,0
Great service
Punti positivi: The woman who helped me was friendly and efficient. The whole process was easy. I will definitely rent from Hertz again.
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10,0
Punti negativi: All great!
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4,4
Train employees
Punti negativi: Employees had a poor understanding of how to use reservation system. Customer service was lacking and employees argumentive
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9,2
Punti positivi: Very easy pick up and drop off.
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9,6
Punti positivi: Very easy to pick up and drop off. The price quoted was as what I paid.
Punti negativi: It looked like the vehicle wasn't cleaned. It was generally clean but could have been better.
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7,2
Punti positivi: Staff was nice and very helpful
Punti negativi: My car wasn't in the stall it was supposed to be in so I had to walk around to find it and then when I did, there was trash left inside it. Not a huge deal but I guess when small easy to fix details like that are wrong it kinda scares me because I have had bad experiences with rental agencies
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2,0
sneaky charges added to bill
Punti positivi: clean comfortable car
Punti negativi: significant charges added to bill without explanation. tried to call the location where i rented car, no answer. visited website for charges explanation according to receipt i received (hertz.com/chargeexplained), which doesn't explain anything. Very upset.
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10,0
Punti positivi: quick hassle-free service.
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2,0
Punti positivi: Nada. Perdí $65 dólares porque asumí que podría usar mi tarjeta de débito como una tarjeta de crédito como puedo en cualquier otro sitio.
Punti negativi: Vine a recoger el coche después de pagar en línea y tener todo configurado. No pude conseguir el coche porque no tengo tarjeta de crédito y el chico no me tomaría mi tarjeta de débito, aunque todo lo que necesitaba era una bodega de $200. Tampoco hay reembolso porque la tarifa de cancelación es la misma que el precio del coche.
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10,0
Punti positivi: El personal es muy agradable y los vehículos están muy limpios
Punti negativi: Nada, la señora que me dio el coche fue muy agradable y muy cortés. Sin duda alquilaremos de nuevo a y’all
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10,0
Punti positivi: Very nice staff and very clean vehicles
Punti negativi: Nothing, the lady who gave me the car was very nice and really polite. Will definitely be renting from y’all again
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10,0
Great service
Punti positivi: The woman who helped me was friendly and efficient. The whole process was easy. I will definitely rent from Hertz again.
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10,0
Punti negativi: All great!
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9,2
Punti positivi: Very easy pick up and drop off.
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9,6
Punti positivi: Very easy to pick up and drop off. The price quoted was as what I paid.
Punti negativi: It looked like the vehicle wasn't cleaned. It was generally clean but could have been better.
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10,0
Punti positivi: quick hassle-free service.
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10,0
Punti positivi: El personal es muy agradable y los vehículos están muy limpios
Punti negativi: Nada, la señora que me dio el coche fue muy agradable y muy cortés. Sin duda alquilaremos de nuevo a y’all
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2,0
Punti positivi: Nothing. I lost $65 dollars because I assumed I could use my debit card as a credit card like I can everywhere else.
Punti negativi: I came to pick up the car after paying online and having everything setup. I could not get the car because I dont have a credit card and the guy wouldn't take my debit card, eventhough all he needed it for was a $200 hold. Also no refund because the cancellation fee is the same as car price.
recensione fornita da
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4,4
Train employees
Punti negativi: Employees had a poor understanding of how to use reservation system. Customer service was lacking and employees argumentive
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2,0
sneaky charges added to bill
Punti positivi: clean comfortable car
Punti negativi: significant charges added to bill without explanation. tried to call the location where i rented car, no answer. visited website for charges explanation according to receipt i received (hertz.com/chargeexplained), which doesn't explain anything. Very upset.
recensione fornita da
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2,0
Punti positivi: Nada. Perdí $65 dólares porque asumí que podría usar mi tarjeta de débito como una tarjeta de crédito como puedo en cualquier otro sitio.
Punti negativi: Vine a recoger el coche después de pagar en línea y tener todo configurado. No pude conseguir el coche porque no tengo tarjeta de crédito y el chico no me tomaría mi tarjeta de débito, aunque todo lo que necesitaba era una bodega de $200. Tampoco hay reembolso porque la tarifa de cancelación es la misma que el precio del coche.
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