Auto a noleggio economiche a Reno

Punti positivi: There was no car pick up. The rental office was closed when we arrived. Had to get Lyft to take us back to the airport and rent there.

Punti negativi: It would be nice if it told the rental office hours when booking. We had no idea that they would close at noon on Saturday.

Punti positivi: Nothing they stole my money and didn’t give me a car

Punti negativi: They could have actually honored our agreement and provided me a car. Or not stolen my money.

Punti positivi: No they were awful Both at pickup and drop off.

Punti negativi: Two different employees. I will never use hertz harrahs again!!!!!!!!!

Punti negativi: We reserved a vehicle for the day and time. There were no vehicles in our size available at the scheduled time of pickup. They had no other cars available either. They had just gotten back their largest car in the fleet but we ended up having to wait 30min for it to be cleaned.

Punti negativi: The car we paid 3 weeks in advance for was not available when we arrived at the scheduled time. An upgrade vehicle was available but they charged us $20/day. They should have offered the upgrade at no additional charge. Also no shuttle to their location one mile from the airport. We had pay a taxi.

Punti positivi: I didn't like nothing about it. I was refused the car that I had prepaid for. The manager at the location was extremely rude and I believe a racist. I've filed a complaint with the Better Business Bureau, contacted the non-emergency 911, and wrote reviews of my awful experience.

Punti negativi: Fire the manager at the Harrah's Reno location. He made a point to inform me that he was the manager of the location and he can say and do what he pleases. He denied me the car I had prepaid. He alleges that the car wasn't available; however, he was trying to forcefully have me to upgrade the veh