Autonoleggi Oakland

1 posto a Oakland

╳

Alamo recensioni

Punti di autonoleggio

Alamo

Punti di autonoleggio in Oakland

7600 Earhart Rd

+1 510 877 4507

lunedì	05:30 - 23:59
martedì	05:30 - 23:59
mercoledì	05:30 - 23:59
giovedì	05:30 - 23:59
venerdì	05:30 - 23:59
sabato	05:30 - 22:30
domenica	05:30 - 23:59

Tutte le recensioni Alamo

Alamo recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Punti positivi: Easy drop off and pick up. Friendly staff.

Punti negativi: N.A

Recensione del nov 2019

recensione fornita da
8,8

Punti positivi: There were no cars when I arrived. Had to wait 20+mins. Finally asked them to give me any vehicle on the lot based on my reservation. Was given a full sized truck instead of my full size car reservation. Drop off was also somewhat confusing. To be fair I was dropping off at closing time 10:30PM

Recensione del set 2019

recensione fornita da
2,0

Punti negativi: Took forever. Ended up using Uber.

Recensione del set 2019

recensione fornita da
10,0

Punti positivi: Staff was very friendly and helpful. Drop off was quick and simple

Punti negativi: Not a thing

Recensione del ago 2019

recensione fornita da
8,0

Punti negativi: Less trying to up sell me

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: Staff was very friendly; drop off was easy

Punti negativi: Everything was great

Recensione del lug 2019

recensione fornita da
5,6

Punti negativi: Nickel and dimed us with extra charges

Recensione del lug 2019

recensione fornita da
8,0

Punti positivi: It was super loud when we checked in because of the construction on-site (no problem), but the lady checking us in spoke so softly we had to constantly ask her to repeat herself and she gave us a lecture for choosing Allianz insurance instead of theirs.

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: Car Rental Center and Alamo was seamless. Cars are very close to the center. Good value for the rental.

Recensione del mar 2019

recensione fornita da
8,0

Punti positivi: Very friendly and quick check in process

Punti negativi: The minivan tires/steering wheel shook at higher speeds on the freeway. Felt VERY UNSAFE!

Recensione del mar 2019

recensione fornita da
9,6

Punti positivi: Very seamless and quick pickup and drop off. Zero hassles.

Punti negativi: Nothing.

Recensione del mar 2019

recensione fornita da
10,0

Punti positivi: Staffs were amazingly friendly from pick up counter, pick out car and dropped off

Punti negativi: Outstanding experience.

Recensione del feb 2019

recensione fornita da

10,0

Punti positivi: Easy drop off and pick up. Friendly staff.

Punti negativi: N.A

Recensione del nov 2019

recensione fornita da
8,8

Punti positivi: There were no cars when I arrived. Had to wait 20+mins. Finally asked them to give me any vehicle on the lot based on my reservation. Was given a full sized truck instead of my full size car reservation. Drop off was also somewhat confusing. To be fair I was dropping off at closing time 10:30PM

Recensione del set 2019

recensione fornita da
10,0

Punti positivi: Staff was very friendly and helpful. Drop off was quick and simple

Punti negativi: Not a thing

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: Staff was very friendly; drop off was easy

Punti negativi: Everything was great

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: Car Rental Center and Alamo was seamless. Cars are very close to the center. Good value for the rental.

Recensione del mar 2019

recensione fornita da
9,6

Punti positivi: Very seamless and quick pickup and drop off. Zero hassles.

Punti negativi: Nothing.

Recensione del mar 2019

recensione fornita da
10,0

Punti positivi: Staffs were amazingly friendly from pick up counter, pick out car and dropped off

Punti negativi: Outstanding experience.

Recensione del feb 2019

recensione fornita da

8,0

Punti negativi: Less trying to up sell me

Recensione del lug 2019

recensione fornita da
8,0

Punti positivi: It was super loud when we checked in because of the construction on-site (no problem), but the lady checking us in spoke so softly we had to constantly ask her to repeat herself and she gave us a lecture for choosing Allianz insurance instead of theirs.

Recensione del giu 2019

recensione fornita da
8,0

Punti positivi: Very friendly and quick check in process

Punti negativi: The minivan tires/steering wheel shook at higher speeds on the freeway. Felt VERY UNSAFE!

Recensione del mar 2019

recensione fornita da

2,0

Punti negativi: Took forever. Ended up using Uber.

Recensione del set 2019

recensione fornita da
5,6

Punti negativi: Nickel and dimed us with extra charges

Recensione del lug 2019

recensione fornita da

N°2 in classifica

Enterprise

8,5 Ottimo (13.058 recensioni)

5 posti a Oakland

╳

Enterprise recensioni

Punti di autonoleggio

Enterprise

Punti di autonoleggio in Oakland

165 98th Ave

+1 510 638 8600

lunedì	07:30 - 18:00
martedì	07:30 - 18:00
mercoledì	07:30 - 18:00
giovedì	07:30 - 18:00
venerdì	07:30 - 18:00
sabato	09:00 - 12:00
domenica	00:00 - 00:00

25 Embarcadero Cove

+1 510 532 0444

lunedì	07:30 - 18:00
martedì	07:30 - 18:00
mercoledì	07:30 - 18:00
giovedì	07:30 - 18:00
venerdì	07:30 - 18:00
sabato	09:00 - 12:00
domenica	00:00 - 00:00

3030 Broadway

+1 510 893 7000

lunedì	07:30 - 18:00
martedì	07:30 - 18:00
mercoledì	07:30 - 18:00
giovedì	07:30 - 18:00
venerdì	07:30 - 18:00
sabato	09:00 - 14:00
domenica	09:00 - 12:00

3950 Broadway

+1 510 597 7800

lunedì	07:30 - 18:00
martedì	07:30 - 18:00
mercoledì	07:30 - 18:00
giovedì	07:30 - 18:00
venerdì	07:30 - 18:00
sabato	09:00 - 12:00
domenica	00:00 - 00:00

7600 Earhart Rd

+1 510 567 1760

lunedì	05:30 - 23:59
martedì	05:30 - 23:59
mercoledì	05:30 - 23:59
giovedì	05:30 - 23:59
venerdì	05:30 - 23:59
sabato	05:30 - 22:30
domenica	05:30 - 23:59

Tutte le recensioni Enterprise

Enterprise recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Punti positivi: Very friendly staff and great rates even when dropping off at a different location.

Punti negativi: Nothing! Everything was great

Recensione del ott 2019

recensione fornita da
2,0

Punti positivi: The staff at the Oakland location was good, they promptly helped us swap our car after it was broken into at the hotel parking lot.

Punti negativi: Call center really needs some training on treating customers with empathy. When our rental car was broken into, the roadside assistance rep who took our call spoke as if she didn’t care and read out the rules around swapping.cars, no sympathy whatsoever for the customer in that situation. Another rep gave us wrong information that caused us to drive to a location to swap cars where they said they didn’t have any cars at all. It was a waste of our precious vacation time. All in a rough car rental experience made worse by tge call center crew.

Recensione del ott 2019

recensione fornita da
10,0

Punti positivi: We arrived at a very busy time and the staff did a great job communicating with us on the wait time and when we could expect our vehicle. Due to the wait we received an upgraded SUV size vehicle without asking for it and it was greatly appreciated!

Recensione del set 2019

recensione fornita da
10,0

Punti negativi: Nothing, they’re great!

Recensione del ago 2019

recensione fornita da
4,4

Punti negativi: The hybrid Fusion I rented seemed ok when I drove off lot. Quickly discovered when car heated in sun after being parked or when using heater in evening that someone had smoked in it. Really awful. I called Enterprise on day two, left message and got no call back...disappointed.

Recensione del giu 2019

recensione fornita da
4,4

Punti positivi: The staff was very courteous.

Punti negativi: The car class I ordered was not available and nothing even close was on the lot. The car they gave me was dirty and I had to wait while they cleaned it. It was delivered to me with a broken seat adjustment knob and with only a half tank of gas.

Recensione del giu 2019

recensione fornita da
7,2

Punti positivi: The staff was very pleasant and helpful.

Punti negativi: The pick up and drop off experience was slow and congested.

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: The staff was very friendly and helpful. The drop off was super easy and quick!

Recensione del mag 2019

recensione fornita da
10,0

Punti positivi: Easy pickup and dropoff with only a minimal wait.

Punti negativi: Maybe a 2nd attendant at the counter would help when a customer has issues that hold up the line.

Recensione del gen 2019

recensione fornita da
10,0

Helpful

Punti positivi: Staff suggested things to help me out. They were really helpful.

Recensione del nov 2018

recensione fornita da
6,8

Pickup from the Oakland Airport

Punti positivi: The speed of the check in/pick up process was relatively easy. We were given a vehicle larger than what we had initially reserved and quoted. This was not shared with us nor necessarily, but it was pretty clear the reason was they didn't have any compact cars in the lot.

Punti negativi: I didn't appreciate that each person we spoke with pushed rental upgrades for a discounted price. It was very forced and even when a firm "no, thank you" was supplied, the pitch continued. We ended up with a free upgrade because they didn't have the compact car we initially reserved... however it was not disclosed to us that this was happening, so if we would have agreed to the upgrade we would have ended up with a far less fuel efficient vehicle, and ended up with an upgrade at no additional cost. We also purchased insurance through KAYAK, and were still pressured to purchase their insurance. I understand this is a business, but pressuring your customers will not make for a repeat customer.

Recensione del nov 2018

recensione fornita da
10,0

Great deal

Punti positivi: We were able to rent a large van at the last minute when the need arose, for a very reasonable rate. Van was so clean and nice inside-- easy to drive with the back up cameras and good turning radius.

Recensione del ott 2018

recensione fornita da

10,0

Punti positivi: Very friendly staff and great rates even when dropping off at a different location.

Punti negativi: Nothing! Everything was great

Recensione del ott 2019

recensione fornita da
10,0

Punti positivi: We arrived at a very busy time and the staff did a great job communicating with us on the wait time and when we could expect our vehicle. Due to the wait we received an upgraded SUV size vehicle without asking for it and it was greatly appreciated!

Recensione del set 2019

recensione fornita da
10,0

Punti negativi: Nothing, they’re great!

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: The staff was very friendly and helpful. The drop off was super easy and quick!

Recensione del mag 2019

recensione fornita da
10,0

Punti positivi: Easy pickup and dropoff with only a minimal wait.

Punti negativi: Maybe a 2nd attendant at the counter would help when a customer has issues that hold up the line.

Recensione del gen 2019

recensione fornita da
10,0

Helpful

Punti positivi: Staff suggested things to help me out. They were really helpful.

Recensione del nov 2018

recensione fornita da
10,0

Great deal

Punti positivi: We were able to rent a large van at the last minute when the need arose, for a very reasonable rate. Van was so clean and nice inside-- easy to drive with the back up cameras and good turning radius.

Recensione del ott 2018

recensione fornita da

7,2

Punti positivi: The staff was very pleasant and helpful.

Punti negativi: The pick up and drop off experience was slow and congested.

Recensione del giu 2019

recensione fornita da
6,8

Pickup from the Oakland Airport

Punti positivi: The speed of the check in/pick up process was relatively easy. We were given a vehicle larger than what we had initially reserved and quoted. This was not shared with us nor necessarily, but it was pretty clear the reason was they didn't have any compact cars in the lot.

Punti negativi: I didn't appreciate that each person we spoke with pushed rental upgrades for a discounted price. It was very forced and even when a firm "no, thank you" was supplied, the pitch continued. We ended up with a free upgrade because they didn't have the compact car we initially reserved... however it was not disclosed to us that this was happening, so if we would have agreed to the upgrade we would have ended up with a far less fuel efficient vehicle, and ended up with an upgrade at no additional cost. We also purchased insurance through KAYAK, and were still pressured to purchase their insurance. I understand this is a business, but pressuring your customers will not make for a repeat customer.

Recensione del nov 2018

recensione fornita da

2,0

Punti positivi: The staff at the Oakland location was good, they promptly helped us swap our car after it was broken into at the hotel parking lot.

Punti negativi: Call center really needs some training on treating customers with empathy. When our rental car was broken into, the roadside assistance rep who took our call spoke as if she didn’t care and read out the rules around swapping.cars, no sympathy whatsoever for the customer in that situation. Another rep gave us wrong information that caused us to drive to a location to swap cars where they said they didn’t have any cars at all. It was a waste of our precious vacation time. All in a rough car rental experience made worse by tge call center crew.

Recensione del ott 2019

recensione fornita da
4,4

Punti negativi: The hybrid Fusion I rented seemed ok when I drove off lot. Quickly discovered when car heated in sun after being parked or when using heater in evening that someone had smoked in it. Really awful. I called Enterprise on day two, left message and got no call back...disappointed.

Recensione del giu 2019

recensione fornita da
4,4

Punti positivi: The staff was very courteous.

Punti negativi: The car class I ordered was not available and nothing even close was on the lot. The car they gave me was dirty and I had to wait while they cleaned it. It was delivered to me with a broken seat adjustment knob and with only a half tank of gas.

Recensione del giu 2019

recensione fornita da

N°3 in classifica

Avis

7,6 Buono (2.277 recensioni)

2 posti a Oakland

╳

Avis recensioni

Punti di autonoleggio

Avis

Punti di autonoleggio in Oakland

2428 Webster Street

+1 510 835 2910

lunedì	08:00 - 18:00
martedì	08:00 - 18:00
mercoledì	08:00 - 18:00
giovedì	08:00 - 18:00
venerdì	08:00 - 18:00
sabato	08:00 - 13:00
domenica	08:00 - 13:00

7600 Earhart Road

+1 510 577 6360

lunedì	00:00 - 01:00 06:00 - 23:59
martedì	00:00 - 01:00 06:00 - 23:59
mercoledì	00:00 - 01:00 06:00 - 23:59
giovedì	00:00 - 01:00 06:00 - 23:59
venerdì	00:00 - 01:00 06:00 - 23:59
sabato	00:00 - 01:00 06:00 - 23:59
domenica	00:00 - 01:00 06:00 - 23:59

Tutte le recensioni Avis

Avis recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

5,6

Punti positivi: Clean car

Recensione del set 2018

recensione fornita da
4,0

Punti negativi: Too expensive And i got to the airport 45 min later then my booking and they charged me an extra whole day.

Recensione del ago 2018

recensione fornita da
4,0

Car smelled like smoke

Punti positivi: Apple CarPlay in the vehicle

Punti negativi: The car smelled terrible. When I told them upon check in, they didn’t care

Recensione del mag 2018

recensione fornita da
2,8

Punti negativi: Does not honor online reservations past midnight, whereas most other rental agencies honor reservations for 24 hours.

Recensione del ott 2017

recensione fornita da
2,0

Dirty car and tagged with profanity

Punti positivi: N/A

Punti negativi: Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.

Recensione del set 2017

recensione fornita da
4,4

Mis sold insurance

Punti positivi: Slick systems and car

Punti negativi: Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.

Recensione del ago 2017

recensione fornita da
8,0

Punti positivi: manager was very friendly and accommodating

Punti negativi: tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....

Recensione del ago 2017

recensione fornita da
9,2

Punti positivi: Kia forte was perfect for the two of us with 4 bags.

Recensione del ago 2017

recensione fornita da
4,4

Unhappy Customer

Punti negativi: Reserved a mid sized car and was given a Jeep Patriot CUV. Interior of car had a unpleasant smell i.e faint odor of cigarette smoke. Coarse engine, loud road noise, and rough ride made for a mediocre driving experience. Also, I had declined rental damage insurance but was charged $17.95 on my credit card for insurance. Attempted to call Avis using telephone number on rental agreement. Automated answering service forwarded my call to another car company. Finally reached Avis customer service and was informed they had no record of my credit card being charged for insurance. Still trying to resolve issue.

Recensione del lug 2017

recensione fornita da
8,8

Punti positivi: Process was smooth and quick for both pickup and drop off. There was someone working at the counter at 12:30am when we arrived, and we were able to get a car seat that hadn't been reserved.

Punti negativi: They charged $50 for rental of the car seat. : (

Recensione del lug 2017

recensione fornita da
10,0

Punti negativi: Excellent service but pricing could be more competitive.

Recensione del lug 2017

recensione fornita da
2,0

Punti positivi: Easy to use

Punti negativi: Price

Recensione del mag 2017

recensione fornita da

9,2

Punti positivi: Kia forte was perfect for the two of us with 4 bags.

Recensione del ago 2017

recensione fornita da
8,8

Punti positivi: Process was smooth and quick for both pickup and drop off. There was someone working at the counter at 12:30am when we arrived, and we were able to get a car seat that hadn't been reserved.

Punti negativi: They charged $50 for rental of the car seat. : (

Recensione del lug 2017

recensione fornita da
10,0

Punti negativi: Excellent service but pricing could be more competitive.

Recensione del lug 2017

recensione fornita da

8,0

Punti positivi: manager was very friendly and accommodating

Punti negativi: tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....

Recensione del ago 2017

recensione fornita da

5,6

Punti positivi: Clean car

Recensione del set 2018

recensione fornita da
4,0

Punti negativi: Too expensive And i got to the airport 45 min later then my booking and they charged me an extra whole day.

Recensione del ago 2018

recensione fornita da
4,0

Car smelled like smoke

Punti positivi: Apple CarPlay in the vehicle

Punti negativi: The car smelled terrible. When I told them upon check in, they didn’t care

Recensione del mag 2018

recensione fornita da
2,8

Punti negativi: Does not honor online reservations past midnight, whereas most other rental agencies honor reservations for 24 hours.

Recensione del ott 2017

recensione fornita da
2,0

Dirty car and tagged with profanity

Punti positivi: N/A

Punti negativi: Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.

Recensione del set 2017

recensione fornita da
4,4

Mis sold insurance

Punti positivi: Slick systems and car

Punti negativi: Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.

Recensione del ago 2017

recensione fornita da
4,4

Unhappy Customer

Punti negativi: Reserved a mid sized car and was given a Jeep Patriot CUV. Interior of car had a unpleasant smell i.e faint odor of cigarette smoke. Coarse engine, loud road noise, and rough ride made for a mediocre driving experience. Also, I had declined rental damage insurance but was charged $17.95 on my credit card for insurance. Attempted to call Avis using telephone number on rental agreement. Automated answering service forwarded my call to another car company. Finally reached Avis customer service and was informed they had no record of my credit card being charged for insurance. Still trying to resolve issue.

Recensione del lug 2017

recensione fornita da
2,0

Punti positivi: Easy to use

Punti negativi: Price

Recensione del mag 2017

recensione fornita da

N°4 in classifica

Budget

7,4 Buono (4.316 recensioni)

2 posti a Oakland

╳

Budget recensioni

Punti di autonoleggio

Budget

Punti di autonoleggio in Oakland

2428 Webster Street

+1 510 272 9626

lunedì	08:00 - 18:00
martedì	08:00 - 18:00
mercoledì	08:00 - 18:00
giovedì	08:00 - 18:00
venerdì	08:00 - 18:00
sabato	08:00 - 13:00
domenica	08:00 - 13:00

7600 Earhart Road

+1 510 729 5021

lunedì	00:00 - 01:00 06:00 - 23:59
martedì	00:00 - 01:00 06:00 - 23:59
mercoledì	00:00 - 01:00 06:00 - 23:59
giovedì	00:00 - 01:00 06:00 - 23:59
venerdì	00:00 - 01:00 06:00 - 23:59
sabato	00:00 - 01:00 06:00 - 23:59
domenica	00:00 - 01:00 06:00 - 23:59

Tutte le recensioni Budget

Budget recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,8

Punti positivi: I love the staff member faith ... she tries her best to meet a customer needs.

Punti negativi: The car choices especially since the car rentals are so high in price. The cats should be more clean and if I book for a luxury vehicle I expect a luxury vehicle.

Recensione del nov 2019

recensione fornita da
2,0

Punti negativi: The wait time .. The quality of the car.. Car cleanliness...

Recensione del ott 2019

recensione fornita da
2,0

Punti negativi: The car could have been better .. the car could have been cleaner the car needed a oil change.. it was filthy on the inside. My wait time was a hour & 20 minutes to even get in a luxury vehicle.

Recensione del ott 2019

recensione fornita da
4,4

Punti positivi: They had a vehicle ready to rent.

Punti negativi: I wanted to save money and they upgraded to SUV and had to pay higher price. The said they would email my receipt and I never received it

Recensione del ott 2019

recensione fornita da
7,6

Punti positivi: Quick lines .. Good quality of cars ..

Punti negativi: Returning the car..

Recensione del lug 2019

recensione fornita da
10,0

Punti negativi: Having the toll pass installed was a great plus!

Recensione del giu 2019

recensione fornita da
5,6

Punti negativi: My flight arrived in OAK at 12:00 midnight, but the rental confirmation defaulted to a pick-up time of 11:00 pm because the Car Rental Office closes at 12:30 am...as I result of getting to the office “the next day” (an hour after my confirmation) I “lost” my reservation and had to pay more!

Recensione del feb 2019

recensione fornita da
5,2

Punti negativi: The woman at pick-up was extremely rude and unfriendly to me. SHe looked like she would rather be anywhere than at this job. She didn't smile, she barely could utter a word to me. I was obviously a huge interference in her day or her time on her phone ?? WTF.?! I was the only customer at the counter. Why wouln't she even smile at me or say good afternoon?

Recensione del ago 2018

recensione fornita da
7,6

Practical and comfortable

Punti positivi: The process was smooth and easy - both for pick up and drop off.

Punti negativi: The car smelled a bit like smoke.

Recensione del lug 2018

recensione fornita da
4,0

Punti negativi: Long wait at customer service desk.. no one to meet me when dropping off car.

Recensione del giu 2018

recensione fornita da
2,0

Out of cars

Punti positivi: Budget ran out of cars

Recensione del mag 2018

recensione fornita da
10,0

Quick delivery

Punti positivi: Process to get the car met expectation.

Punti negativi: Once a car is assigned, finding it is a bit complicated, and we spent 15 minutes finding the B23 spot, in the D area. Either a map with the layout, or some verbal warning of the funny arrangement should help.

Recensione del apr 2018

recensione fornita da

10,0

Punti negativi: Having the toll pass installed was a great plus!

Recensione del giu 2019

recensione fornita da
10,0

Quick delivery

Punti positivi: Process to get the car met expectation.

Punti negativi: Once a car is assigned, finding it is a bit complicated, and we spent 15 minutes finding the B23 spot, in the D area. Either a map with the layout, or some verbal warning of the funny arrangement should help.

Recensione del apr 2018

recensione fornita da

7,6

Punti positivi: Quick lines .. Good quality of cars ..

Punti negativi: Returning the car..

Recensione del lug 2019

recensione fornita da
7,6

Practical and comfortable

Punti positivi: The process was smooth and easy - both for pick up and drop off.

Punti negativi: The car smelled a bit like smoke.

Recensione del lug 2018

recensione fornita da

2,8

Punti positivi: I love the staff member faith ... she tries her best to meet a customer needs.

Punti negativi: The car choices especially since the car rentals are so high in price. The cats should be more clean and if I book for a luxury vehicle I expect a luxury vehicle.

Recensione del nov 2019

recensione fornita da
2,0

Punti negativi: The wait time .. The quality of the car.. Car cleanliness...

Recensione del ott 2019

recensione fornita da
2,0

Punti negativi: The car could have been better .. the car could have been cleaner the car needed a oil change.. it was filthy on the inside. My wait time was a hour & 20 minutes to even get in a luxury vehicle.

Recensione del ott 2019

recensione fornita da
4,4

Punti positivi: They had a vehicle ready to rent.

Punti negativi: I wanted to save money and they upgraded to SUV and had to pay higher price. The said they would email my receipt and I never received it

Recensione del ott 2019

recensione fornita da
5,6

Punti negativi: My flight arrived in OAK at 12:00 midnight, but the rental confirmation defaulted to a pick-up time of 11:00 pm because the Car Rental Office closes at 12:30 am...as I result of getting to the office “the next day” (an hour after my confirmation) I “lost” my reservation and had to pay more!

Recensione del feb 2019

recensione fornita da
5,2

Punti negativi: The woman at pick-up was extremely rude and unfriendly to me. SHe looked like she would rather be anywhere than at this job. She didn't smile, she barely could utter a word to me. I was obviously a huge interference in her day or her time on her phone ?? WTF.?! I was the only customer at the counter. Why wouln't she even smile at me or say good afternoon?

Recensione del ago 2018

recensione fornita da
4,0

Punti negativi: Long wait at customer service desk.. no one to meet me when dropping off car.

Recensione del giu 2018

recensione fornita da
2,0

Out of cars

Punti positivi: Budget ran out of cars

Recensione del mag 2018

recensione fornita da

N°5 in classifica

Hertz

7,4 Buono (4.096 recensioni)

3 posti a Oakland

╳

Hertz recensioni

Punti di autonoleggio

Hertz

Punti di autonoleggio in Oakland

1001 Broadway St.

+1 510 451 3807

lunedì	07:30 - 18:00
martedì	07:30 - 18:00
mercoledì	07:30 - 18:00
giovedì	07:30 - 18:00
venerdì	07:30 - 18:00
sabato	09:00 - 12:00
domenica

2400 Webster

+1 510 268 0164

lunedì	07:30 - 18:00
martedì	07:30 - 18:00
mercoledì	07:30 - 18:00
giovedì	07:30 - 18:00
venerdì	07:30 - 18:00
sabato	09:00 - 12:00
domenica

7600 Earhart Road, Suite 1

+1 510 633 4300

lunedì	00:00 - 01:00 05:30 - 23:59
martedì	00:00 - 01:00 05:30 - 23:59
mercoledì	00:00 - 01:00 05:30 - 23:59
giovedì	00:00 - 01:00 05:30 - 23:59
venerdì	00:00 - 01:00 05:30 - 23:59
sabato	00:00 - 01:00 05:30 - 23:59
domenica	00:00 - 01:00 05:30 - 23:59

Tutte le recensioni Hertz

Hertz recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Punti positivi: Very friendly and helpful staff at both ends of my trip!!

Punti negativi: Not much

Recensione del ott 2019

recensione fornita da
5,2

Punti positivi: staff was helpful

Punti negativi: Wait to pick up car and pay was too long, only one Hertz attendant for first 20 minutes. In addition, my car was not ready at pick up time and I had to wait 15 minutes after check in. Car pick up process was not explained to me at check in so I had to ask an employee in the car lot about the process

Recensione del set 2019

recensione fornita da
4,0

Punti positivi: Unfortunately didn’t like my experience at this location.

Punti negativi: It took two hours and forty five minutes to pick up the car I booked online. They gave me less than half tank gas and charged me $20 for his. Customer service was horrible and the office smelled terrible

Recensione del set 2019

recensione fornita da
2,0

Punti positivi: I got there and they did not have a car for my reservation. This derailed my plans for the weekend and I did not have a car. Had to spend a lot on uber rides.

Punti negativi: If no cars are available, the website should not have mislead me and allowed a car to be booked. This was extremely inconvenient!!

Recensione del set 2019

recensione fornita da
2,0

Punti negativi: That they had a rental car. 20 people waiting in a little office for a car. Rude staff. Not happy with the experience

Recensione del set 2019

recensione fornita da
2,0

Punti positivi: Drop off was a nightmare. No one was working the drop off zone and they tried to charge me for a late drop off incorrectly.

Recensione del ago 2019

recensione fornita da
5,2

Punti positivi: Long long long pickup line at the center

Punti negativi: Shorter and expedited pickup

Recensione del lug 2019

recensione fornita da
2,4

Punti positivi: Tell me: what's the point of reserving a car for 4 if I can't pick it up at the requested time? The rental company, having seen my reservation should have had the car ready for pickup at4pm. They were not. I arrived at 3h53 and picked up the car at 5pm!!!!. I would like to request a reimbursement.

Punti negativi: The car rental company are quick to charge you one more day if you are 1min over the return time. I would like to request a reimbursement worth of a day for being late! DO NOT RENT OUT OF OAKLAND DOWNTOWN (MARRIOTT). POOR SERVICE, LATE, UNFRIENDLY, UNPREPARED. SCANDALOUS

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: Staff was friendly and detailed. t just seemed like a better experience than the other car rental agencies

Punti negativi: none

Recensione del giu 2019

recensione fornita da
9,6

Punti positivi: Very clean car, easy check in and check out at the rental desk, and a friendly staff.

Punti negativi: All the taxes that were included in the total cost, wow!

Recensione del giu 2019

recensione fornita da
5,2

Punti positivi: Car was great

Punti negativi: Having a staff that wanted to quickly serve you. No one at that location really wants to help you get your car in a reasonable time. I’m not using Hertz again in Oakland airport.

Recensione del giu 2019

recensione fornita da
9,6

Punti positivi: The staff member that assisted with my car pickup was very helpful and friendly.

Punti negativi: The drop-off process on days that the Hertz office was closed was not made clear to me.

Recensione del mag 2019

recensione fornita da

10,0

Punti positivi: Very friendly and helpful staff at both ends of my trip!!

Punti negativi: Not much

Recensione del ott 2019

recensione fornita da
10,0

Punti positivi: Staff was friendly and detailed. t just seemed like a better experience than the other car rental agencies

Punti negativi: none

Recensione del giu 2019

recensione fornita da
9,6

Punti positivi: Very clean car, easy check in and check out at the rental desk, and a friendly staff.

Punti negativi: All the taxes that were included in the total cost, wow!

Recensione del giu 2019

recensione fornita da
9,6

Punti positivi: The staff member that assisted with my car pickup was very helpful and friendly.

Punti negativi: The drop-off process on days that the Hertz office was closed was not made clear to me.

Recensione del mag 2019

recensione fornita da

5,2

Punti positivi: staff was helpful

Punti negativi: Wait to pick up car and pay was too long, only one Hertz attendant for first 20 minutes. In addition, my car was not ready at pick up time and I had to wait 15 minutes after check in. Car pick up process was not explained to me at check in so I had to ask an employee in the car lot about the process

Recensione del set 2019

recensione fornita da
4,0

Punti positivi: Unfortunately didn’t like my experience at this location.

Punti negativi: It took two hours and forty five minutes to pick up the car I booked online. They gave me less than half tank gas and charged me $20 for his. Customer service was horrible and the office smelled terrible

Recensione del set 2019

recensione fornita da
2,0

Punti positivi: I got there and they did not have a car for my reservation. This derailed my plans for the weekend and I did not have a car. Had to spend a lot on uber rides.

Punti negativi: If no cars are available, the website should not have mislead me and allowed a car to be booked. This was extremely inconvenient!!

Recensione del set 2019

recensione fornita da
2,0

Punti negativi: That they had a rental car. 20 people waiting in a little office for a car. Rude staff. Not happy with the experience

Recensione del set 2019

recensione fornita da
2,0

Punti positivi: Drop off was a nightmare. No one was working the drop off zone and they tried to charge me for a late drop off incorrectly.

Recensione del ago 2019

recensione fornita da
5,2

Punti positivi: Long long long pickup line at the center

Punti negativi: Shorter and expedited pickup

Recensione del lug 2019

recensione fornita da
2,4

Punti positivi: Tell me: what's the point of reserving a car for 4 if I can't pick it up at the requested time? The rental company, having seen my reservation should have had the car ready for pickup at4pm. They were not. I arrived at 3h53 and picked up the car at 5pm!!!!. I would like to request a reimbursement.

Punti negativi: The car rental company are quick to charge you one more day if you are 1min over the return time. I would like to request a reimbursement worth of a day for being late! DO NOT RENT OUT OF OAKLAND DOWNTOWN (MARRIOTT). POOR SERVICE, LATE, UNFRIENDLY, UNPREPARED. SCANDALOUS

Recensione del lug 2019

recensione fornita da
5,2

Punti positivi: Car was great

Punti negativi: Having a staff that wanted to quickly serve you. No one at that location really wants to help you get your car in a reasonable time. I’m not using Hertz again in Oakland airport.

Recensione del giu 2019

recensione fornita da

N°6 in classifica

Dollar

7,3 Buono (6.502 recensioni)

1 posto a Oakland

╳

Dollar recensioni

Punti di autonoleggio

Dollar

Punti di autonoleggio in Oakland

7600 Earhart St

+1 866 434 2226

lunedì	06:00 - 23:59
martedì	06:00 - 23:59
mercoledì	06:00 - 23:59
giovedì	06:00 - 23:59
venerdì	06:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Dollar

Dollar recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,8

Punti positivi: clean car, quick & decent pickup

Punti negativi: Charged a fee to return to another location, then charged an additional fee for ending up returning to same location I rented car from. There should only be one or the other fee.

Recensione del ott 2019

recensione fornita da
10,0

Punti negativi: Dollar App could have been better.

Recensione del ago 2019

recensione fornita da
6,8

Punti positivi: Had to wait for awhile for the pickup. Drop off was better

Punti negativi: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.

Recensione del mag 2019

recensione fornita da
4,8

Punti positivi: Did not have the vehicle that we had reserved.

Punti negativi: If they had the exact vehicle we reserved.

Recensione del mar 2019

recensione fornita da
2,8

Punti positivi: nothing

Punti negativi: car i reserved waiting for me

Recensione del feb 2019

recensione fornita da
7,6

Great car, meh service

Punti positivi: The car was clean, well maintained, and relatively new (12K miles).

Punti negativi: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.

Recensione del gen 2019

recensione fornita da
9,2

Oakland extension

Punti positivi: I needed the car for an extra day. They gave me the same daily rate for the extra time.

Recensione del nov 2018

recensione fornita da
8,4

2 BIG

Punti positivi: Dollar employees were friendly and helpful.

Punti negativi: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!

Recensione del lug 2018

recensione fornita da
10,0

Great Experience

Punti positivi: great car, ease of pick up and return, value for price

Punti negativi: nothing

Recensione del lug 2018

recensione fornita da
4,0

Oakland airport dollar rent a car

Punti positivi: Easy process to get to rental car and checkout

Punti negativi: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again

Recensione del giu 2018

recensione fornita da
10,0

Punti positivi: Easy pick up... had the car I wanted

Recensione del mag 2018

recensione fornita da
10,0

Good customer service with a smile

Punti positivi: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.

Recensione del mag 2018

recensione fornita da

10,0

Punti negativi: Dollar App could have been better.

Recensione del ago 2019

recensione fornita da
9,2

Oakland extension

Punti positivi: I needed the car for an extra day. They gave me the same daily rate for the extra time.

Recensione del nov 2018

recensione fornita da
10,0

Great Experience

Punti positivi: great car, ease of pick up and return, value for price

Punti negativi: nothing

Recensione del lug 2018

recensione fornita da
10,0

Punti positivi: Easy pick up... had the car I wanted

Recensione del mag 2018

recensione fornita da
10,0

Good customer service with a smile

Punti positivi: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.

Recensione del mag 2018

recensione fornita da

6,8

Punti positivi: clean car, quick & decent pickup

Punti negativi: Charged a fee to return to another location, then charged an additional fee for ending up returning to same location I rented car from. There should only be one or the other fee.

Recensione del ott 2019

recensione fornita da
6,8

Punti positivi: Had to wait for awhile for the pickup. Drop off was better

Punti negativi: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.

Recensione del mag 2019

recensione fornita da
7,6

Great car, meh service

Punti positivi: The car was clean, well maintained, and relatively new (12K miles).

Punti negativi: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.

Recensione del gen 2019

recensione fornita da
8,4

2 BIG

Punti positivi: Dollar employees were friendly and helpful.

Punti negativi: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!

Recensione del lug 2018

recensione fornita da

4,8

Punti positivi: Did not have the vehicle that we had reserved.

Punti negativi: If they had the exact vehicle we reserved.

Recensione del mar 2019

recensione fornita da
2,8

Punti positivi: nothing

Punti negativi: car i reserved waiting for me

Recensione del feb 2019

recensione fornita da
4,0

Oakland airport dollar rent a car

Punti positivi: Easy process to get to rental car and checkout

Punti negativi: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again

Recensione del giu 2018

recensione fornita da

N°7 in classifica

Thrifty

7,1 Buono (2.872 recensioni)

1 posto a Oakland

╳

Thrifty recensioni

Punti di autonoleggio

Thrifty

Punti di autonoleggio in Oakland

7600 Earhart Road

+1 877 283 0898

lunedì	06:00 - 23:59
martedì	06:00 - 23:59
mercoledì	06:00 - 23:59
giovedì	06:00 - 23:59
venerdì	06:00 - 23:59
sabato	07:00 - 23:59
domenica	07:00 - 23:59

Tutte le recensioni Thrifty

Thrifty recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: No

Punti negativi: Prices suck staff sucks

Recensione del nov 2019

recensione fornita da
7,2

Punti positivi: Easy pickup, easy drop off.

Punti negativi: The car was somewhat dirty when we received it. Something had been splattered on the inside of the windshield. The car itself was dirty. Some cleaning should be done, prior to rental.

Recensione del ott 2019

recensione fornita da
8,4

Punti positivi: Car was great! Drop off was easy

Punti negativi: Picking up with annoying - I paid and filled out my information online, then had WAIT IN LINE to re-enter all my information at the front desk. Why?

Recensione del set 2019

recensione fornita da
10,0

Punti positivi: Staff was fine. Drop off was extremely easy.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: The whole process was very easy.

Recensione del giu 2019

recensione fornita da
9,2

Punti negativi: Extra fee charged once I got there, I didn’t expect that.

Recensione del giu 2019

recensione fornita da
7,6

Punti positivi: Friendly staff, nice car, great value.

Punti negativi: Waited over an hour for a car to become available.

Recensione del apr 2019

recensione fornita da
8,0

Punti positivi: Very friendly staff.

Punti negativi: Took a while to reconcile the reserved price vs the price that showed up on the computer. The car was somewhat underpowered, but was clean and new.

Recensione del mar 2019

recensione fornita da
10,0

Punti negativi: Car smelt like smoke

Recensione del feb 2019

recensione fornita da
5,6

Punti negativi: The staff took half an hour to bring the car, after I had already checked out inside. They just waited around to call the person to bring the car around, then to see if the person would respond, then finally looking for them, then they still had to get it ready, then parked it far away. Ridiculous

Recensione del feb 2019

recensione fornita da
4,0

Reservation Time Meant Nothing

Punti positivi: The car was new and clean.

Punti negativi: I didn’t like the inefficiency of the pickup of the car. I was told that I would have to wait a half hour for my car despite having a pre-scheduled reservation time and was told the delay was due to it being busy because of the holidays. I wound up waiting an hour and then my car arrived without the infant car seat I requested which then I needed to wait another 15 minutes to receive. There was no apology from the Thrifty associates, but more of an attitude as if I should have been grateful I got a car as quick as I did.

Recensione del gen 2019

recensione fornita da
10,0

Best Rental Company

Punti positivi: The customer service was amazing and super friendly! The service was quick and efficient! And the deposit witheld was lower than other companies!

Recensione del dic 2018

recensione fornita da

10,0

Punti positivi: Staff was fine. Drop off was extremely easy.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: The whole process was very easy.

Recensione del giu 2019

recensione fornita da
9,2

Punti negativi: Extra fee charged once I got there, I didn’t expect that.

Recensione del giu 2019

recensione fornita da
10,0

Punti negativi: Car smelt like smoke

Recensione del feb 2019

recensione fornita da
10,0

Best Rental Company

Punti positivi: The customer service was amazing and super friendly! The service was quick and efficient! And the deposit witheld was lower than other companies!

Recensione del dic 2018

recensione fornita da

7,2

Punti positivi: Easy pickup, easy drop off.

Punti negativi: The car was somewhat dirty when we received it. Something had been splattered on the inside of the windshield. The car itself was dirty. Some cleaning should be done, prior to rental.

Recensione del ott 2019

recensione fornita da
8,4

Punti positivi: Car was great! Drop off was easy

Punti negativi: Picking up with annoying - I paid and filled out my information online, then had WAIT IN LINE to re-enter all my information at the front desk. Why?

Recensione del set 2019

recensione fornita da
7,6

Punti positivi: Friendly staff, nice car, great value.

Punti negativi: Waited over an hour for a car to become available.

Recensione del apr 2019

recensione fornita da
8,0

Punti positivi: Very friendly staff.

Punti negativi: Took a while to reconcile the reserved price vs the price that showed up on the computer. The car was somewhat underpowered, but was clean and new.

Recensione del mar 2019

recensione fornita da

2,0

Punti positivi: No

Punti negativi: Prices suck staff sucks

Recensione del nov 2019

recensione fornita da
5,6

Punti negativi: The staff took half an hour to bring the car, after I had already checked out inside. They just waited around to call the person to bring the car around, then to see if the person would respond, then finally looking for them, then they still had to get it ready, then parked it far away. Ridiculous

Recensione del feb 2019

recensione fornita da
4,0

Reservation Time Meant Nothing

Punti positivi: The car was new and clean.

Punti negativi: I didn’t like the inefficiency of the pickup of the car. I was told that I would have to wait a half hour for my car despite having a pre-scheduled reservation time and was told the delay was due to it being busy because of the holidays. I wound up waiting an hour and then my car arrived without the infant car seat I requested which then I needed to wait another 15 minutes to receive. There was no apology from the Thrifty associates, but more of an attitude as if I should have been grateful I got a car as quick as I did.

Recensione del gen 2019

recensione fornita da

N°8 in classifica

Payless

6,6 Buono (2.836 recensioni)

1 posto a Oakland

╳

Payless recensioni

Punti di autonoleggio

Payless

Punti di autonoleggio in Oakland

7600 Earhart Road

+1 510 638 1000

lunedì	07:00 - 22:00
martedì	07:00 - 22:00
mercoledì	07:00 - 22:00
giovedì	07:00 - 22:00
venerdì	07:00 - 22:00
sabato	07:00 - 22:00
domenica	07:00 - 22:00

Tutte le recensioni Payless

Payless recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,8

Punti positivi: pick up was very slow drop off was fine

Recensione del set 2019

recensione fornita da
9,2

Punti positivi: Drop off and getting the car was very easy.

Punti negativi: Dropoff could be better. Not good signage, then you have to go inside to the desk to finish your dropoff. Inconvenient.

Recensione del giu 2019

recensione fornita da
5,2

Punti positivi: Car was nice

Punti negativi: Cost ended up being more than twice what I was quoted. I asked for only the insurance that was legally required. They charged me for insurance that was not required and cost $15/day. I got a flat tire. No spare in the car. Took them _six hours_ to come fix it!

Recensione del giu 2019

recensione fornita da
2,0

Punti positivi: Nothing to like. No agent at the counter. Waited 20 min. As did the woman behind me. No one ever showed up. Pulled up the Hertz app and made a reservation while standing there.

Punti negativi: See above. Will NEVER rent from them again.

Recensione del mag 2019

recensione fornita da
2,0

Punti positivi: Nothing Arrived and no agent Had to go to budget next door and pay $11 more They said agent often not there

Punti negativi: Everything

Recensione del apr 2019

recensione fornita da
10,0

Punti positivi: I have to get my receipt in the counter since the drop-off receipt showed ”excessive mileage.”

Punti negativi: the drop-off should know that rentals usually come with unlimited mileage

Recensione del apr 2019

recensione fornita da
3,6

Punti positivi: Oakland airport counter was not attended. Payless is owned by Avis & others. I phoned the number on the reservation receipt, Avis answered and didn't have an record of my Res#. 15 people in Avis line never moved before I bailed & went to Enterprise which got me a car in 2 minutes. Never again!!!

Recensione del apr 2019

recensione fornita da
9,2

Punti positivi: Guy who was working there was super helpful.

Punti negativi: But they were totally understaffed.

Recensione del set 2018

recensione fornita da
2,0

Payless staff at OAK did not show up

Punti negativi: On Friday August 24 there was no one at the Payless counter in the morning. About 5 of us were waiting. The support numbers didn’t have information. I ended up abandoning the reservation and going to another company.

Recensione del ago 2018

recensione fornita da
2,0

They were closed!

Punti positivi: Nothing

Punti negativi: THey were closed due to a system error and instructed customers to go to the Budget Counter where they said Budget would honor the contract. Budget said it would, BUT Budget had a much better offer that saved me 20% off the Kayak/Payless quote

Recensione del lug 2018

recensione fornita da
10,0

Great car

Punti positivi: Fantastic value - I got to drive a super nice VW Tiguan for the same price as a compact. It was fun to drive. And the staff was friendly and doing the best they could while...

Punti negativi: ...short staffed. One desk person means you may have to patiently wait your turn a bit.

Recensione del giu 2018

recensione fornita da
6,8

Punti positivi: The Oakland agent/representative was a gem -- He represents you well

Punti negativi: Found the car awkward and uncomfortable --- Also, ran into flight difficulties (cancellation) and was told I had to pay ~$40 to leave car in SFO (where I can get a flight) instead of Oakland (where I cannot get a flight) -- Seems punitive and I feel frustrated

Recensione del mar 2018

recensione fornita da

9,2

Punti positivi: Drop off and getting the car was very easy.

Punti negativi: Dropoff could be better. Not good signage, then you have to go inside to the desk to finish your dropoff. Inconvenient.

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: I have to get my receipt in the counter since the drop-off receipt showed ”excessive mileage.”

Punti negativi: the drop-off should know that rentals usually come with unlimited mileage

Recensione del apr 2019

recensione fornita da
9,2

Punti positivi: Guy who was working there was super helpful.

Punti negativi: But they were totally understaffed.

Recensione del set 2018

recensione fornita da
10,0

Great car

Punti positivi: Fantastic value - I got to drive a super nice VW Tiguan for the same price as a compact. It was fun to drive. And the staff was friendly and doing the best they could while...

Punti negativi: ...short staffed. One desk person means you may have to patiently wait your turn a bit.

Recensione del giu 2018

recensione fornita da

6,8

Punti positivi: pick up was very slow drop off was fine

Recensione del set 2019

recensione fornita da
6,8

Punti positivi: The Oakland agent/representative was a gem -- He represents you well

Punti negativi: Found the car awkward and uncomfortable --- Also, ran into flight difficulties (cancellation) and was told I had to pay ~$40 to leave car in SFO (where I can get a flight) instead of Oakland (where I cannot get a flight) -- Seems punitive and I feel frustrated

Recensione del mar 2018

recensione fornita da

5,2

Punti positivi: Car was nice

Punti negativi: Cost ended up being more than twice what I was quoted. I asked for only the insurance that was legally required. They charged me for insurance that was not required and cost $15/day. I got a flat tire. No spare in the car. Took them _six hours_ to come fix it!

Recensione del giu 2019

recensione fornita da
2,0

Punti positivi: Nothing to like. No agent at the counter. Waited 20 min. As did the woman behind me. No one ever showed up. Pulled up the Hertz app and made a reservation while standing there.

Punti negativi: See above. Will NEVER rent from them again.

Recensione del mag 2019

recensione fornita da
2,0

Punti positivi: Nothing Arrived and no agent Had to go to budget next door and pay $11 more They said agent often not there

Punti negativi: Everything

Recensione del apr 2019

recensione fornita da
3,6

Punti positivi: Oakland airport counter was not attended. Payless is owned by Avis & others. I phoned the number on the reservation receipt, Avis answered and didn't have an record of my Res#. 15 people in Avis line never moved before I bailed & went to Enterprise which got me a car in 2 minutes. Never again!!!

Recensione del apr 2019

recensione fornita da
2,0

Payless staff at OAK did not show up

Punti negativi: On Friday August 24 there was no one at the Payless counter in the morning. About 5 of us were waiting. The support numbers didn’t have information. I ended up abandoning the reservation and going to another company.

Recensione del ago 2018

recensione fornita da
2,0

They were closed!

Punti positivi: Nothing

Punti negativi: THey were closed due to a system error and instructed customers to go to the Budget Counter where they said Budget would honor the contract. Budget said it would, BUT Budget had a much better offer that saved me 20% off the Kayak/Payless quote

Recensione del lug 2018

recensione fornita da

N°9 in classifica

Fox

6,0 Buono (1.636 recensioni)

1 posto a Oakland

╳

Fox recensioni

Punti di autonoleggio

Fox

Punti di autonoleggio in Oakland

7600 Earhart Road

+1 510 254 4410

lunedì	00:00 - 00:30 05:00 - 23:59
martedì	00:00 - 00:30 05:00 - 23:59
mercoledì	00:00 - 00:30 05:00 - 23:59
giovedì	00:00 - 00:30 05:00 - 23:59
venerdì	00:00 - 00:30 05:00 - 23:59
sabato	00:00 - 00:30 05:00 - 23:59
domenica	00:00 - 00:30 05:00 - 23:59

Tutte le recensioni Fox

Fox recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,4

Punti positivi: Easy logistics and fast.

Punti negativi: Once again windshield inside so dirty almost impossible to see out in afternoon glare.

Recensione del nov 2019

recensione fornita da
5,6

Punti positivi: Counter staff were nice and caring

Punti negativi: There were no cars available when I got there and had to wait.

Recensione del nov 2019

recensione fornita da
10,0

Punti positivi: I get good service with Fox.

Recensione del nov 2019

recensione fornita da
2,0

Punti positivi: Nada

Punti negativi: We had an issue picking up the car based on the booking and the staff was super unhelpful. They basically through their hands in the air and said since we booked it online they couldn't do anything for us. Ended up re-booking with Hertz.

Recensione del nov 2019

recensione fornita da
4,0

Punti negativi: One hour in line to pick up car. Then I was told there were no cars, so everybody had to wait for more cars to become available.

Recensione del nov 2019

recensione fornita da
2,0

Punti positivi: Nothing, it was a rip-off

Punti negativi: Customer service, cheating on a price, car quality

Recensione del nov 2019

recensione fornita da
8,4

Punti positivi: Staff was helpful and efficient

Punti negativi: Car was adequate, but ride was very stiff and you felt every bump and road imperfection. Really a basic car. Would not want to drive if going to use all day.

Recensione del nov 2019

recensione fornita da
4,0

Punti positivi: Was upgraded to a hybrid at no extra charge (they didn’t have the car I reserved). Quick drop-off

Punti negativi: A car became available 2 hours after my reserved time. A lot of us pre-paid and were put on a waitlist as cars became available. Front desk staff were nice and explained that contrary to what you think / assume / expect, your car isn’t actually reserved! Once I finally got my first car, it didn’t have functioning charging ports. Was switched to a second car (my quick thinking) and at around 45 - 50 mph, the car shuddered and steering wheel shook slightly (I’m guessing that it’s due to wheels being unbalanced, alignment is off, or something else).

Recensione del nov 2019

recensione fornita da
6,8

Punti positivi: The staff was very nice and we were happy with the car.

Punti negativi: We were in line 90 minutes waiting with many others to finally get out of the airport at pick up. We also didn't realize on the return that it was offsite which added time that morning. We wish someone had pointed that out to us so we wouldn't of wasted time going directly to the airpot rental and then having to leave.

Recensione del nov 2019

recensione fornita da
4,4

Punti positivi: The team members at the pick-up were great. The team member at the drop-off was robotic and not at all personable.

Punti negativi: 90,000 miles on the Kia Sportage. Dents or dings on EVERY panel, hood and tailgate. The windshield had two little spider web cracks and was also pitted in about 1000 areas. It was almost impossible to see out if the sun hit our windshield at the right angle. It was embarrassing pulling into high-end wineries and parking next to BMWs, Teslas, etc.

Recensione del ott 2019

recensione fornita da
4,4

Punti negativi: Details of contract were not clearly communicated. When I asked representative to help clarify, rep was not very helpful or friendly. Car pick up experience was very frustrating. Will not be using Fox again for to non transparent terms and customer service.

Recensione del ott 2019

recensione fornita da
8,8

Punti positivi: That someone was there when I dropped the car off at 7 am.

Punti negativi: The front seats were dirty instead of clean

Recensione del set 2019

recensione fornita da

10,0

Punti positivi: I get good service with Fox.

Recensione del nov 2019

recensione fornita da
8,8

Punti positivi: That someone was there when I dropped the car off at 7 am.

Punti negativi: The front seats were dirty instead of clean

Recensione del set 2019

recensione fornita da

8,4

Punti positivi: Staff was helpful and efficient

Punti negativi: Car was adequate, but ride was very stiff and you felt every bump and road imperfection. Really a basic car. Would not want to drive if going to use all day.

Recensione del nov 2019

recensione fornita da
6,8

Punti positivi: The staff was very nice and we were happy with the car.

Punti negativi: We were in line 90 minutes waiting with many others to finally get out of the airport at pick up. We also didn't realize on the return that it was offsite which added time that morning. We wish someone had pointed that out to us so we wouldn't of wasted time going directly to the airpot rental and then having to leave.

Recensione del nov 2019

recensione fornita da

6,4

Punti positivi: Easy logistics and fast.

Punti negativi: Once again windshield inside so dirty almost impossible to see out in afternoon glare.

Recensione del nov 2019

recensione fornita da
5,6

Punti positivi: Counter staff were nice and caring

Punti negativi: There were no cars available when I got there and had to wait.

Recensione del nov 2019

recensione fornita da
2,0

Punti positivi: Nada

Punti negativi: We had an issue picking up the car based on the booking and the staff was super unhelpful. They basically through their hands in the air and said since we booked it online they couldn't do anything for us. Ended up re-booking with Hertz.

Recensione del nov 2019

recensione fornita da
4,0

Punti negativi: One hour in line to pick up car. Then I was told there were no cars, so everybody had to wait for more cars to become available.

Recensione del nov 2019

recensione fornita da
2,0

Punti positivi: Nothing, it was a rip-off

Punti negativi: Customer service, cheating on a price, car quality

Recensione del nov 2019

recensione fornita da
4,0

Punti positivi: Was upgraded to a hybrid at no extra charge (they didn’t have the car I reserved). Quick drop-off

Punti negativi: A car became available 2 hours after my reserved time. A lot of us pre-paid and were put on a waitlist as cars became available. Front desk staff were nice and explained that contrary to what you think / assume / expect, your car isn’t actually reserved! Once I finally got my first car, it didn’t have functioning charging ports. Was switched to a second car (my quick thinking) and at around 45 - 50 mph, the car shuddered and steering wheel shook slightly (I’m guessing that it’s due to wheels being unbalanced, alignment is off, or something else).

Recensione del nov 2019

recensione fornita da
4,4

Punti positivi: The team members at the pick-up were great. The team member at the drop-off was robotic and not at all personable.

Punti negativi: 90,000 miles on the Kia Sportage. Dents or dings on EVERY panel, hood and tailgate. The windshield had two little spider web cracks and was also pitted in about 1000 areas. It was almost impossible to see out if the sun hit our windshield at the right angle. It was embarrassing pulling into high-end wineries and parking next to BMWs, Teslas, etc.

Recensione del ott 2019

recensione fornita da
4,4

Punti negativi: Details of contract were not clearly communicated. When I asked representative to help clarify, rep was not very helpful or friendly. Car pick up experience was very frustrating. Will not be using Fox again for to non transparent terms and customer service.

Recensione del ott 2019

recensione fornita da

N°10 in classifica

National

8,0 Ottimo (891 recensioni)

1 posto a Oakland

╳

National recensioni

Punti di autonoleggio

National

Punti di autonoleggio in Oakland

7600 Earhart Rd

+1 510 877 4507

lunedì	05:30 - 23:59
martedì	05:30 - 23:59
mercoledì	05:30 - 23:59
giovedì	05:30 - 23:59
venerdì	05:30 - 23:59
sabato	05:30 - 22:30
domenica	05:30 - 23:59

Tutte le recensioni National

National recensioni a Oakland

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Punti positivi: Efficient and friendly staff. Good price and no urging to go for costa extras.

Punti negativi: nothing

Recensione del set 2019

recensione fornita da
5,2

Punti positivi: Great price to rent a pickup truck

Punti negativi: It smelled like smoke and their were food stains all over. Filthy dirty rental.

Recensione del ago 2019

recensione fornita da
10,0

Accomodating Staff

Punti positivi: I had requested an AMERICAN car and they went all over the lot to get me a really nice car I would be very happy with it

Punti negativi: Price was a bit high for a one way trip from S. Francisco to LA

Recensione del apr 2018

recensione fornita da
2,0

Never reached this destination

Punti positivi: I liked using the return service at a major competitor.

Punti negativi: I never reached the National drop off site at Oakland because the company that guaranteed me a reservation for could not provide a vehicle.

Recensione del gen 2018

recensione fornita da
6,0

Rent elsewhere!

Punti positivi: I liked the vehicle I rented, a 15 passenger van. It was clean.

Punti negativi: Had to wait forever to be waited on, only one attendant at the Oakland, CA airport. I was 2nd person in line and had to wait almost 30 minutes just for the attendant to finish the one person in front of me. Then when dropping vehicle off, they couldn't even find my reservation, and almost missed my flight!!!

Recensione del nov 2017

recensione fornita da
8,4

Chicago to Oakland roadtrip

Punti positivi: Convenient to airport via bus, well maintained cars, friendly people, and clean facility.

Punti negativi: The Nissan Rogue was an uncomfortable car to drive across the country. It wasn't cheap, but National had the best deal.

Recensione del giu 2017

recensione fornita da
10,0

Good experience

Punti positivi: Easy interface on line to find, reserve vehicle. Received confirmation promptly. When picking up vehicle at National, rep was pleasant, helpful and reservation was in the system with no hassles. Dropping off I got 2 thank yous from staff as I was walking inside.

Punti negativi: When picking up the insurance offered was much higher than when it was offered online. I should have got it then??

Recensione del gen 2017

recensione fornita da
10,0

Punti positivi: Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).

Punti negativi: Cannot think of a thing.

Recensione del set 2016

recensione fornita da
10,0

Punti positivi: Personale efficiente e cordiale. Il prezzo è buono e non c'è bisogno di andare in Costa extra.

Punti negativi: niente

Recensione del set 2019

recensione fornita da
10,0

Personale Accomodante

Punti positivi: Avevo chiesto una macchina AMERICANA e sono andato tutto il tempo per farmi una macchina davvero bella, ne sarei molto contento

Punti negativi: Il prezzo era un po' alto per un viaggio di sola andata da San Francisco a LA

Recensione del apr 2018

recensione fornita da
2,0

Non è mai stata raggiunta questa destinazione

Punti positivi: Mi è piaciuto utilizzare il servizio di restituzione presso un importante concorrente.

Punti negativi: Non ho mai raggiunto il sito National Drop Off di Oakland perché l'azienda che mi ha garantito una prenotazione per non è stato in grado di fornire un veicolo.

Recensione del gen 2018

recensione fornita da
6,0

Noleggia altrove!

Punti positivi: Mi è piaciuto il veicolo che ho noleggiato, un furgone da 15 passeggeri. Era pulito.

Punti negativi: Ho dovuto aspettare per sempre, solo un addetto all'aeroporto di Oakland, California. Ero 2nd persona in linea e ho dovuto attendere quasi 30 minuti solo per l'operatore a finire la persona di fronte a me. Poi, quando si scende dal veicolo, non hanno nemmeno trovato la mia prenotazione, e quasi perso il mio volo!!!

Recensione del nov 2017

recensione fornita da

10,0

Punti positivi: Efficient and friendly staff. Good price and no urging to go for costa extras.

Punti negativi: nothing

Recensione del set 2019

recensione fornita da
10,0

Accomodating Staff

Punti positivi: I had requested an AMERICAN car and they went all over the lot to get me a really nice car I would be very happy with it

Punti negativi: Price was a bit high for a one way trip from S. Francisco to LA

Recensione del apr 2018

recensione fornita da
10,0

Good experience

Punti positivi: Easy interface on line to find, reserve vehicle. Received confirmation promptly. When picking up vehicle at National, rep was pleasant, helpful and reservation was in the system with no hassles. Dropping off I got 2 thank yous from staff as I was walking inside.

Punti negativi: When picking up the insurance offered was much higher than when it was offered online. I should have got it then??

Recensione del gen 2017

recensione fornita da
10,0

Punti positivi: Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).

Punti negativi: Cannot think of a thing.

Recensione del set 2016

recensione fornita da
10,0

Punti positivi: Personale efficiente e cordiale. Il prezzo è buono e non c'è bisogno di andare in Costa extra.

Punti negativi: niente

Recensione del set 2019

recensione fornita da
10,0

Personale Accomodante

Punti positivi: Avevo chiesto una macchina AMERICANA e sono andato tutto il tempo per farmi una macchina davvero bella, ne sarei molto contento

Punti negativi: Il prezzo era un po' alto per un viaggio di sola andata da San Francisco a LA

Recensione del apr 2018

recensione fornita da

8,4

Chicago to Oakland roadtrip

Punti positivi: Convenient to airport via bus, well maintained cars, friendly people, and clean facility.

Punti negativi: The Nissan Rogue was an uncomfortable car to drive across the country. It wasn't cheap, but National had the best deal.

Recensione del giu 2017

recensione fornita da

5,2

Punti positivi: Great price to rent a pickup truck

Punti negativi: It smelled like smoke and their were food stains all over. Filthy dirty rental.

Recensione del ago 2019

recensione fornita da
2,0

Never reached this destination

Punti positivi: I liked using the return service at a major competitor.

Punti negativi: I never reached the National drop off site at Oakland because the company that guaranteed me a reservation for could not provide a vehicle.

Recensione del gen 2018

recensione fornita da
6,0

Rent elsewhere!

Punti positivi: I liked the vehicle I rented, a 15 passenger van. It was clean.

Punti negativi: Had to wait forever to be waited on, only one attendant at the Oakland, CA airport. I was 2nd person in line and had to wait almost 30 minutes just for the attendant to finish the one person in front of me. Then when dropping vehicle off, they couldn't even find my reservation, and almost missed my flight!!!

Recensione del nov 2017

recensione fornita da
2,0

Non è mai stata raggiunta questa destinazione

Punti positivi: Mi è piaciuto utilizzare il servizio di restituzione presso un importante concorrente.

Punti negativi: Non ho mai raggiunto il sito National Drop Off di Oakland perché l'azienda che mi ha garantito una prenotazione per non è stato in grado di fornire un veicolo.

Recensione del gen 2018

recensione fornita da
6,0

Noleggia altrove!

Punti positivi: Mi è piaciuto il veicolo che ho noleggiato, un furgone da 15 passeggeri. Era pulito.

Punti negativi: Ho dovuto aspettare per sempre, solo un addetto all'aeroporto di Oakland, California. Ero 2nd persona in linea e ho dovuto attendere quasi 30 minuti solo per l'operatore a finire la persona di fronte a me. Poi, quando si scende dal veicolo, non hanno nemmeno trovato la mia prenotazione, e quasi perso il mio volo!!!

Recensione del nov 2017

recensione fornita da

Ace

1 posto a Oakland

╳

Punti di autonoleggio

Ace

Punti di autonoleggio in Oakland

1 Airport Dr.

+1 877 826 4680

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Airport Van

1 posto a Oakland

╳

Punti di autonoleggio

Airport Van

Punti di autonoleggio in Oakland

1 Airport Dr

Easirent

1 posto a Oakland

╳

Punti di autonoleggio

Easirent

Punti di autonoleggio in Oakland

Oakland International Airport

lunedì	00:01 - 23:59
martedì	00:01 - 23:59
mercoledì	00:01 - 23:59
giovedì	00:01 - 23:59
venerdì	00:01 - 23:59
sabato	00:01 - 23:59
domenica

Flight Car

1 posto a Oakland

╳

Punti di autonoleggio

Flight Car

Punti di autonoleggio in Oakland

Oakland airport

+1 844 742 5870

Its Rent a Car

1 posto a Oakland

╳

Punti di autonoleggio

Its Rent a Car

Punti di autonoleggio in Oakland

Terminal 1, 1 Airport Dr, Oakland, CA

+1 415 370 8478

Sunnycars

1 posto a Oakland

╳

Punti di autonoleggio

Sunnycars

Punti di autonoleggio in Oakland

7600 Earhart Road

Zeeba Rent-A-Van

1 posto a Oakland