San Juan hotel vicini a Museo Pablo Casals

Punti positivi: Il letto era molto comodo. Il bagno non era troppo comodo, ma abbastanza buono. Il parcheggio non è incluso, ma c'è un parcheggio a pagamento vicino ad un isolato di distanza.

Punti negativi: Un po' polveroso, ma tutto il resto era molto bello e accogliente.

Punti positivi: Beautiful space and decor. Clean and modern space.

Punti negativi: The rooms are very tight and the doors open straight to the shared courtyard

Punti positivi: Location.

Punti negativi: Not clean. Male receptionist not very helpful.

Punti positivi: I will always love the staff and the fact that is a boutique hotel makes you feel exclusive. This hotel officially became my favorite for special celebrations like anniversaries & birthdays.

Punti positivi: I stayed before , this is my third time . Place is good

Punti negativi: No hot water after my wife bathed , told the receptionist . Humidifier make lot of sound , I disconnect the unit .

Punti positivi: Lovely historic property close in a very pretty and central area of old San Juan. Rooms were charming, as was the rooftop patio.

Punti positivi: Great location and friendly staff.

Punti positivi: Everything was perfect.

Punti negativi: N/A

Punti positivi: The hotel was quaint and full of style. I liked the deco. The complimentary breakfast was really good too.

Punti negativi: The bed was really hard and uncomfortable.

Punti positivi: I loved the historic aesthetic of the property. Everything appeared to be very well maintained. The room was clean, beautiful, and full of charm. The roof deck was very beautiful and relaxing. My husband enjoyed relaxing in the hammock on several occasions. There was a small water leak in the first room we were placed in. Upon notifying the staff, we were quickly moved to another room. The staff was very friendly.

Punti negativi: I signage for the hotel was very small making it a little difficult to locate the hotel. We had some pretty loud guests that checked in late during the evening of our stay. You could hear them talking and laughing very loudly in the atrium:courtyard area. There are quiet hours, but this did not seem to be enforced by the staff. My husband got up and opened the door to see what was going on, and the guests quieted down and went to the rooms at that point.

Punti positivi: I loved the cleanliness of the rooms, the excellent service. The architecture of the hotel, and its impressive rooftop. It is very romantic. I will definitely be back.

Punti positivi: Nostalgic

Punti negativi: Room very small. No windows

Punti positivi: Mi è piaciuta la posizione su Calle Fortaleza, vicino a buoni ristoranti e al parcheggio.

Punti negativi: La camera era incredibilmente piccola. Ho bisogno di parlare con qualcuno alla reception per avere la mia chiave, e hanno avuto un segno che dice "per aiuto testo x numero". Nessuno rispose fino al giorno successivo, quando avevo già lasciato. Come ho finalmente ottenuto la mia chiave? Ho aperto la scrivania e non c'era, nessun aiuto, nessuna sicurezza, nessuna supervisione. Ho appena preso e continuato a andare.

Punti positivi: Questo è un piccolo hotel molto affascinante in una posizione fantastica nel cuore della Vecchia San Juan, e il personale è incredibilmente gentile. Lo consiglio vivamente.

Punti negativi: Il letto era piuttosto duro. Ho pagate perché ho prenotato tramite questo sito web. Avrei pagato molto meno prenotazione direttamente con l'hotel. Vi consiglio di farlo.

Punti positivi: Il personale era super cordiale e disponibile. Joyce ha risposto prontamente alle mie e-mail/domande prima di arrivare. La posizione era perfetta. Proprio Nel Centro Storico Di San Juan.

Punti negativi: Non ho trovato una presa in bagno. Ha reso un po' più difficile prepararsi la mattina. La camera era piccola ma non era un problema per noi perché eravamo solo nella nostra camera per dormire.

Punti positivi: Hotel bellissimo!!! Personale eccellente! Posizione fantastica. Il NOSTRO CONDIZIONATORE perde e non è riuscito a fermarlo. L'hotel non aveva altre camere disponibili, quindi per risolvere il problema ci hanno spostati in un hotel vicino. Anche il nuovo posto era bellissimo e sembrava di avere una camera di categoria superiore. Siamo rimasti molto colpiti dal modo in cui la situazione è stata risolta così rapidamente e senza intoppi.

Punti negativi: Niente! Ci sarebbe piaciuto stare se L'ARIA CONDIZIONATA avesse smesso di perdere. Ma hanno risolto la situazione molto rapidamente.

Punti positivi: Location and friendly staff.

Punti positivi: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...

Punti positivi: Great location in Old San Juan. Authentic old building in Spanish style.

Punti positivi: Staff very helpful with luggage carrying up stairs. Room price was discounted because of broken elevator. Location of hotel is good and value is good in comparison with large hotels near the piers. Good place for a couple of nights pre and post Caribbean cruise

Punti negativi: Elevator was not working which made access to rooftop terrace impossible with our mobility issues. We had an interior room no windows which while less expensive feels a bit claustrophobic

Punti positivi: The hotel and restaurant are in the heart of old San Juan allowing easy walking access to historic sites, beautiful land and sea scapes, and shopping. The lobby has a fun, funky, eclectic atmosphere, and the restaurant food is excellent.

Punti negativi: Only one elevator and it was shut down for two of the four days we were here. However, staff was excellent in accommodating our needs to carry things up or down the four flights to our room.

Punti positivi: The decor was awsome a little rustic, but good

Punti negativi: They had NO ELEVATOR, and a lot of stairs and the king room I had didn’t have the sofa bed like it said when I upgraded.

Punti positivi: Staff & rooms were fantastic

Punti negativi: WiFi not good. Elevators down for 2 days

Punti negativi: The floors were sticky and dirty.

Punti positivi: The staff makes this hotel. We had a medical emergency during our stay. They called an ambulance, interpreted for us, stored our luggage as we had to stay in Puerto Rico for a few more days because of a hospital stay. They even offered to drive our luggage across town to the hospital where we were staying. They truly are the best. The people of Puerto Rico are warm, friendly and tops on my list and the staff at this hotel - well it just does not get any better than this.

Punti negativi: Everything was great!

Punti positivi: Location and kindness of staff

Punti negativi: Rooms look very old, are small and has old furniture

Punti positivi: Customer service. Uniqueness of hotel.

Punti negativi: Elevator was broken while we were there. Light switch in bathroom would not turn off.

Punti positivi: nice,small,clean room,great service and location

Punti positivi: Il personale è stato molto disponibile nel consigliare un posto dove andare a mangiare. I letti erano molto confortevoli e andavano bene per le mie esigenze.

Punti negativi: Nessuno

Punti negativi: Mi piacerebbe molto che tornassero i soldi. Ho detto a tutti che non so prenotare con Kayak né stare in questa ragazza.

Punti positivi: Letto molto comodo e le dimensioni della camera.

Punti negativi: Un po' di rumore in corridoio.

Punti positivi: Un posto fantastico in cui soggiornare dato che è molto vicino al porto delle navi da crociera.

Punti negativi: Se avessero un servizio navetta da e per l'aeroporto. Anche la piscina era troppo piccola. Hanno bisogno di piastrelle diverse per l'area piscina perché quella piastrella è molto scivolosa.

Punti positivi: Hotel fantastico. Personale molto disponibile che lo rende un ottimo soggiorno

Punti negativi: Mi è piaciuto tutto

Punti negativi: Caro e rumoroso. Bella posizione

Punti positivi: Ottima posizione, si trova proprio nella città vecchia di San Juan. Il Casinò era divertente durante la notte. Piscina sul tetto era divertente durante il giorno.

Punti negativi: Nessuna vista dalla nostra camera, ma questo non era un grosso problema.

Punti positivi: Posizione perfetta vicino al porto di San Juan. Il personale era cordiale e disponibile. I ristoranti e il centro commerciale sono tutti raggiungibili a piedi.

Punti negativi: Tariffa resort aggiunta alla fine del soggiorno - questo non è un albergo resort, ma è solo un hotel standard con un casinò.

Punti positivi: La zona dove si trova l'hotel è davvero bella

Punti positivi: Il personale è cortese, gentile e molto disponibile. Le camere erano spaziose e pulite

Punti positivi: The location was exceptional for getting around Old San Juan! Loved our room with a beautiful view and balcony! The staff was extremely kind during our entire stay! My pup was even greeted each time we walked in. Breakfast Buffet was delicious and the staff was also wonderful! All I can say is Thank You for making our stay even better. We are now living on the island in Rincon and will look forward to staying here again!

Punti positivi: The excellent treatment we got from personnel at front door. They was professional and kind.

Punti negativi: nothing

Punti positivi: The staff was amazing. The view from the pool deck was amazing. The proximity to Old San Juan was key.

Punti positivi: This hotel was very nice. It was clean, close to many local attractions, senior frogs, Starbucks, and walgreens just to name a few. The hotel is right in front of where the cruise ships dock so if you time it out right, lots of vendors will be there.

Punti negativi: The hotel staff was friendly enough but not enough to give you that we want you to be here vibe.

Punti positivi: Good location

Punti negativi: The check out is 11AM

Punti positivi: It’s location was great. Walking distance to anything and everything.

Punti positivi: Colazione buona. Reception funzionale e cordiale. Posizione (servizi, ristoranti e attrazioni attigue). Camera spaziosa

Punti negativi: Cortesia della breakfast room. Arredo della camera comincia ad essere un po' fatiscente in relazione al prezzo. Camera senza finestra. Furto in camera di collega (portafoglio e orologio) nella mattinata.

Punti positivi: Good location and clean rooms.

Punti negativi: Bed was not in a good shape.

Punti positivi: Location in the center of Old San Juan, near to many restaurants rooms nice and clean and friendly staff

Punti negativi: no

Punti positivi: the old world charm

Punti negativi: having to park so far away

Punti negativi: There's a "wine & Coffee bar" that serves some food. We ordered a salad,sandwich,and drinks. It took an hour and a half (with weak explanations) for us to get our meal. As we were leaving, I saw the "Chef" making another salad right at the bar. Chef???

Punti positivi: The location was awesome.

Punti negativi: The power went out twice during our stay. My card was charged additional charges without my knowledge or consent. I called the hotel and the front desk said the charges should have been discussed with me at check in and check out. This did not occur.

Punti positivi: The historical structure.

Punti negativi: The room was very dirty and dusted.

Punti positivi: La seconda stanza in cui abbiamo dormito era bella, luminosa, con vista sul mare. Aveva il bagno fuori ma con uso esclusivo, per noi non è stato un disagio.

Punti negativi: Siamo arrivati alle 11.30 pm, avevo avvisato la struttura dell’orario del nostro arrivo con largo anticipo. Il ragazzo al concierge è stato molto gentile, ma lavora lì da pochi giorni e ci ha messo più di mezz’ora per trovare la nostra stanza, lo abbiamo seguito stanchi e affaticati per un po’, poi abbiamo rinunciato e lo abbiamo atteso in un cortile. Quando finalmente localizza la nostra stanza e ce la mostra, restiamo profondamente delusi dal fatto che la stanza è sprovvista di finestre (si tratta di una stanza di tipo coloniale nel giardino dell’albergo, a quanto pare la struttura dà la possibilità di avere stanze con finestra previa richiesta del cliente, ma a detta loro su Booking questa richiesta non può essere fatta ed è per questo motivo che ci è toccato quel tipo di stanza), si sente una fortissima puzza di umidità e l’ambiente in generale è insalubre. In più non c'è un frigobar dal quale prendere dell’acqua. Chiediamo immediatamente di cambiare stanza, ma il ragazzo ci informa che, suo malgrado, non può accontentarci, lavora lì da troppo poco tempo e non può prendersi quel tipo di responsabilità, in più l’albergo è praticamente al completo. Distrutti dal viaggio siamo costretti a dormire nella stanza, sperando di riuscire a cambiare albergo l’indomani nonostante il pagamento già bloccato. L’indomani mattina scendiamo alle 9.30, parliamo con la ragazza al consierge che sembra più esperta del posto, ci dice che potremo forse potremo cambiare la stanza, ma che in questo momento non possiamo vederla perché occupata. Le diciamo quindi che vogliamo cambiare albergo perché non possiamo più dormire in quella stanza terribile e lei molto comprensiva dice di rendersi conto e che non ci sarà problema per il pagamento già bloccato (ci penserà la manager, ma ancora non abbiamo avuto conferma). La colazione è un termos con caffè e del latte scaduto il giorno prima, dei cornflakes e waffles confezionati.

Punti positivi: The pool was incredible. I felt like I was swimming through ancient ruins. The entire hotel with the decorations and one-of-a-kind art sculptures and paintings was like renting a room in a museum. Gorgeous. There are native plants and flowers in all the hallways and rooms. We will definitely be back. Staff is very friendly.

Punti negativi: I had a heavy bag with me. When we checked in we were taken to a room that did not have 2 beds as I had reserved. I had to transport the heavy bag from the first room down a narrow stairwell to the second room up the stairs and across the hotel to get the room we wanted. Help with my bag would have been nice.

Punti positivi: Amazing!

Punti negativi: Everything

Punti positivi: This was one of the neatest hotels I have ever stayed it. It was almost as if you stepped into another era. I could have spent hours just looking around at at all the art and sculptures. My room had a balcony that overlooked the patio and cannon room club. You could hear the music from there which was really neat to be able to sit there and people watch. The people at the front desk was very friendly. The rooftop view was gorgeous.

Punti negativi: Nothing

Punti positivi: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.

Punti negativi: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.

Punti positivi: The architecture and old rustic feel was beautiful. Really a magical place. Staff was pleasant and in good disposition to help.

Punti negativi: It is a beautiful hotel, the only thing I would say that could've been better was that the shower was kinda cold and so was the pool. Also our room had a window high up on the wall that didn't have a curtain and the sun came blazing in early in the morning. Thins like that could've been better, but the place is beautiful.

Punti positivi: Amazing atmosphere

Punti positivi: Lo spazio nella camera

Punti negativi: L'accesso alla nostra camera era dato da una scaletta a chiocciola in ferro battuto, scomodissima, e alquanto arrugginita.... La posizione dell'hotel: piuttosto lontano dal centro. Colazione penosa. In generale hotel troppo caro per quello che vale.

Punti positivi: I have stayed here before & love this quirky place, the fabulous location, the chilled piano bar, the interesting rooms. Don't get me wrong, it's a great stay!

Punti negativi: I was allocated the Terry Room, down by the laundry. The receptionist mentioned the noise of the washing machines but they only ran during the day & didn't bother me at all. However the room was DIRTY! It was night when I arrived & pretty dark, the lighting around the property is moody and atmospheric so I didn't notice the mould & soap stains in the shower, the toe nails on the carpet & dust under the dresser. The bed was freshly made and towels were clean but the cleaning team really need to look at their detail and invest in a vacuum!

Punti positivi: Ottima posizione, abbastanza spaziosa e pulita.

Punti negativi: Niente fascino, che è il punto di soggiornare nella vecchia San Juan.

Punti positivi: Posizione ottima in Old San Juan. Struttura nel complesso carina. Pulizia buona.

Punti positivi: This hotel is right in the middle of San Juan, its close to a lot of the main sightseeing areas of old San Juan, which makes it easily walkable. It's not the Hilton, but it's great for a budget traveler who wants to be within walking distance to everything. I stayed here with my mom and we really loved it.

Punti negativi: The walls are not sound proof, so you can hear noisy neighbors, so bring ear plugs.

Punti positivi: Location

Punti negativi: Bathroom very basic

Punti positivi: Perfect location and perfect price

Punti negativi: First, there’s no window in our room. The hotel says we were informed of that when booking and then via confirmation email, but I do not recall seeing that. I went back to check the email and there’s a small line that says ‘interior room/no window’. Either way, I don’t understand why a hotel room can have no windows. It was excruciatingly stuffy and humid, and we had trouble falling asleep. Although it was on the 2nd floor, it felt like a basement. When trying to change the mode of the AC, the remote broke down, and we had to go downstairs at 1am to ask for help. The guy did not speak English and he had to call someone else. The sheets were dirty as well. When checking in, we could not enter from the front gate and had to call from the intercom and wait for a while for someone to answer the door. Overall it felt really sketchy.

Punti positivi: The locación was great, specially for solo travelers.

Punti negativi: Property doesn't allow you to leave your luggage after check out. I travel all over the world and surprising. this is the first place you can't not leave your staff. Just be aware of that. I had to buy another night in order to keep my luggage. Also there are not windows which makes your room very depressing.

Punti positivi: Nulla

Punti negativi: Le camere non hanno finestre abbiamo fatto il check in alle 18 e dovevano ancora finire le pulizie una volta in camera abbiamo deciso di cambiare struttura per l odore di varechina irrespirabile. Inoltre hanno preteso 250€ di deposito nel caso in cui si fosse fumato in camera

Punti positivi: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury

Punti positivi: Common areas were nice.

Punti negativi: Room was very small, no place to put luggage. No hot water in shower, wasn't even luke warm. Also very low pressure in shower, glad we were only there one night.

Punti positivi: Hotel was ok for money spent. Clean, well maintain. Reception guys were both incredibly helpfull. Night security guy even made hot water for me because I had cold. There was no Window in room but we were not missing it. We slept very well with quiet aircondition. Bed was very comfortable. Good experience for 2 night stay. 15 min walking to every where in Old SanJuan. Good stay overall. Thanks

Punti negativi: It was no fen in shower room which made me difficult to dry my hair. And no coffee maker in room.

Punti negativi: I knew it was a small single room before I booked it, but it seems not right with no any tables with this cost over $85 a night, needed to leave everything on the floor.