|Distanza dal centro||1,4 km|
|Aeroporto più vicino||New York LaGuardia|
|Distanza dall'aeroporto||8,8 km|
Il personale di front desk era molto professionale e gentile. Ha cercato di soddisfare tutte le nostre richieste.
Albergo e posizione ottimi
L'arredamento, la posizione, la pulizia
16 dollari per il wifi
Hotel fantastico-- 16,00 dollari al giorno per la
Assolutamente splendido hotel in una posizione fantastica! Mi è piaciuto molto il mio soggiorno!!
16,00 al giorno per la connessione wifi è infernale
Camere grandi, posizione eccellente
Il personale era fantastico, il servizio era eccellente, le camere erano enormi nella Torre
Nessun caffè in camera, era molto caro riceverlo in camera
Il personale era molto cordiale e il servizio clienti era eccellente.
Connessione internet Wi-Fi a pagamento è stato inaspettato per $700 a camera per notte.
La camera era pulita bene dal servizio di pulizia
Ottima posizione, buona zona, lounge e uno snack bar. Anche le camere erano belle e pulite, con bagno funzionante adeguato.
Non c'è ristorante, anche se è vicino ai ristoranti sulla strada.
Bella atmosfera. Ottimi ascensori per arrivare in camera in modo efficiente.
Pulizia scarsa. Il bagno puzzava di muffa. Si sono dimenticati di lasciare accappatoi una volta. Hanno dimenticato lo shampoo un'altra volta. Quando abbiamo chiamato per lo shampoo, ci hanno messo 1,5 ore a venire. Inoltre, abbiamo chiesto altre coperte quando siamo entrati in camera, ma non sono mai arrivate.
Il personale faceva davvero la differenza
L'architettura del complesso è molto elegante. E le camere sono ben arredate con mobili unici.
La ricarica per l'accesso a Internet.
Costi di servizio in camera! Mancanza di aree da pranzo servito per colazione/pranzo
The bed was comfortable. The service was great
Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Beds quite small in standard rooms, and extras are expensive.
The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.
I may never use Kayak again. You cost me hundreds of dollars.
The hotel never had my reservation so whatever I booked through Kayak/getaroom was bogus. The hotel could not meet the rate so I was stuck paying hundreds of dollars more. Your service almost left me with no rooom for my trip. This is totally unacceptable and I deserve compensation for this.
My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.
$50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.
Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot!
No closet in the hotel room.
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again.
There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Se alloggi presso Lotte New York Palace, ti troverai nel centro di New York, a pochi passi da 5th Avenue e 3 minuti di passeggiata da Cattedrale di S. Patrizio. Potrai usufruire di accesso a Internet via cavo (a pagamento), un business center e servizio auto o limousine.
Basato su 4.500 recensioni
Le condizioni variano a seconda del tipo di camera e del fornitore.
|New York LaGuardia||8,8 km|
|New York - Penn Station||1,8 km|
|Secaucus Junction, New Jeresy||8,4 km|