Los Angeles hotel vicini a Los Angeles

Punti negativi: Il personale del parcheggio era scortese

Punti positivi: Il personale è cordiale e efficiente.

Punti positivi: Mi è piaciuto tutto di questo hotel ,fantastico personale fantastico panorama bellissimo hotel

Punti positivi: Tutto è FANTASTICO! Tranne il prezzo del parcheggio nella zona. Se possibile, meglio non guidare.

Punti positivi: La camera era bella e il letto era confortevole.

Punti negativi: Il parcheggio è un furto. Per $42 stavo quasi per andare a dormire in macchina.

Punti positivi: The location was convenient to the end purpose of our stay.

Punti negativi: The staff were poorly trained. We didn't deal with one person who seemed to even act like they cared we were. We travel a lot, and the way the staff behaved put them in the bottom 25% for customer service skills.

Punti positivi: Staff at check excellent. Location next to Staples Center. One block from the 'Pantry' historic diner.

Punti negativi: Ordered lamb meatballs at the bar and they were barely warm. TV in room has mostly grainy low definition channels. Scanning room key in elevator to access floor worked after the third attempt. I won't stay here again. Expected more from this brand.

Punti positivi: Clean, modern, friendly staff (at least the ones I had contact with). Convenient location for LA Live events obviously, which was our reason for staying here.

Punti negativi: A bit overpriced if you ask me. The parking is absolutely ridiculous!!! $42 a night! I've paid less for rooms! For the price you pay to stay here parking should be free or at best a minimum fee for guests since there are no alternative parking areas. Room service, way overpriced as usual but the added fees and taxes are ridiculous and the food is just ok.

Punti negativi: Hot water was not working at all. Fixed by the morning but too late for evening activities. Nice to have a coffee shop open so early and the pool area was delightful. Friendly staff.

Punti positivi: Close to stapled center

Punti negativi: No hot water in the room on Friday afternoon, after a day at the gym, and pool. So we went out to dinner and Clippers game without a shower on Friday night. Once returning that night we finally had hot water shower, however no air conditioning. We called 2 times and no one came up to help. No manager response, no nothing. Also cold, hot tube at the pool during the day. Last, gym was closed so we had to go to front desk for key to adjacent hotel in order to use their gym. I’ve stayed at Marriott at least a dozen times before and always consistently great facilities. Eg. Times Square, union square, Anaheim, San Juan. This one had too many problems in one day.

Punti positivi: While the staff was outstanding, the peace and quite was priceless, especially with the chaos of LA Live!

Punti negativi: The mattress was a little firm for my liking, but the bedding was exceptional!

Punti positivi: The staff was very friendly and accommodating to my needs. It is a very nice hotel, and we had a lovely stay. Met all of our needs

Punti negativi: The staff at the pool were a bit rude and not attentive. Took about 45 minutes to get our drink and food after we ordered it, and no apologies were given.

Punti positivi: Rooms are cool, looks nice overall.

Punti negativi: I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.

Punti positivi: Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.

Punti negativi: My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.

Punti positivi: Lobby, bella posizione personale. Abbiamo ordinato il servizio in camera, hamburger era abbastanza buono. Mi sembrava di stare in un luogo pulito.

Punti negativi: Era un po' troppo costoso. Non c'è molto da fare nelle vicinanze. Il parcheggio custodito era incredibilmente ragionevoli. E sì che è tutto..

Punti positivi: Ricerca di hotel

Punti negativi: L'hotel Si trova un po' lontano da cose da fare.

Punti positivi: Pagare 48 dollari per un parcheggio è semplicemente scandaloso.

Punti negativi: Il servizio clienti era incredibile. Ci siamo trovati benissimo durante il nostro viaggio. Ci torneremo sicuramente.

Punti positivi: Comodo, tranquillo, accogliente, efficiente, molto bello, sicuro. Il personale è attivo e professionale. Molti negozi e ristoranti sono a pochi passi dall'hotel. Un soggiorno fantastico.

Punti negativi: Il personale al check-in era maleducato

Punti positivi: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.

Punti negativi: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.

Punti positivi: The area was really nice. Lots of good eating options nearby. Gym was nice, clean, new equipment.

Punti negativi: I got a 5:00 am wake up call that I didn't request. The ottoman in my room was stained and sun-bleached.

Punti positivi: Clean facilities.

Punti negativi: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.

Punti positivi: Location of hotel for what I wanted was good.

Punti negativi: Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David

Punti positivi: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!

Punti negativi: I can't think of anything! Incredible stay.

Punti positivi: Cleanliness, the staff, facilities, bar, restaurant, the location!

Punti negativi: Mostly great experience! A couple of odd related employee related service issues but no big deal!

Punti positivi: Non c'è nessun hotel al mondo come il Westin Bonaventure.

Punti negativi: Il wi-fi "gratuito" non funzionava! Era molto frustrante se si viaggia per affari e la connessione è una necessità imprescindibile!!!

Punti positivi: Molto bello, interessante edificio. La camera era molto confortevole. Ottima vista della città.

Punti negativi: Non è proprio vicino a tutte le località turistiche.

Punti positivi: Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all.

Punti negativi: Wish Starbucks carries their normal breakfast items.

Punti positivi: Views were perfect, great dining, walking distance toetro

Punti negativi: Can be confusing when walking around, a little pricey on the breakfast, but the food was great,

Punti positivi: Very luxurious when walking in.

Punti negativi: Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work

Punti positivi: Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.

Punti positivi: Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo.

Punti negativi: Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: The rooftop was beautiful

Punti negativi: - staff could care less about service - rooms are soooooo tiny - you hear everything from slamming doors to talking in other rooms - it's a hostel as well with shared rooms on every floor - people can smoke inside the rooms so it smells - security is not there abs bums get into the hotel - elevators don't work - had to take the stairs almost every time - didn't feel safe in the neighborhood - save your money and do not stay here. I wish I didn't.

Punti positivi: The location was AMAZING. I absolutely loved the commodities and the ambience. The staff was so helpful too and I appreciate helping me when I needed it.

Punti negativi: The beds and the room. The bunk beds were soo small so it was hard to get comfy. I was on a small vacation so I didn't like the space. Since there hardly was any.

Punti negativi: Breakfast was little Toast and a muffin No butter

Punti positivi: Everything was so new and clean, and nice. The hotel lobby bar and restaurant were beautiful. The staff were all extremely friendly. I loved the beds in the hostel style room I stayed in—would stay in them over sharing double beds with friends/family any day. Wish more hotels used this option.

Punti negativi: Wish there were more smaller towels in the room for washing face, drying hands, to put on floor after shower, etc. Some facilities and amenities not open or fully functional yet (but should be soon), wish locks for hostel room lockers were provided, instead of charged for.