Los Angeles hotel vicini a Los Angeles Public Library

Punti negativi: L'acqua calda non funzionava affatto. Fissato al mattino ma troppo tardi per le attività serali. Era bello avere una caffetteria aperta così presto e l'area della piscina era deliziosa. Personale cordiale.

Punti negativi: Il personale del parcheggio era scortese

Punti positivi: Il personale è cordiale e efficiente.

Punti positivi: Mi è piaciuto tutto di questo hotel ,fantastico personale fantastico panorama bellissimo hotel

Punti positivi: Tutto è FANTASTICO! Tranne il prezzo del parcheggio nella zona. Se possibile, meglio non guidare.

Punti positivi: Il personale al check-in è eccellente. Posizione accanto a Staples Center. A un isolato dallo storico ristorante 'Pantry'.

Punti negativi: Ordinato polpette di agnello al bar e erano appena caldi. La TV in camera ha per lo più canali a bassa definizione granulosi. La chiave della sala di scansione nell'ascensore per accedere al pavimento funzionava dopo il terzo tentativo. Non ci tornerò. Ci aspettavamo di più da questo marchio.

Punti positivi: La camera era bella e il letto era confortevole.

Punti negativi: Il parcheggio è un furto. Per $42 stavo quasi per andare a dormire in macchina.

Punti positivi: Il personale era molto cordiale e disponibile a soddisfare le mie esigenze. L'hotel è molto bello e ci siamo trovati benissimo. Soddisfaceva tutte le nostre esigenze.

Punti negativi: Il personale della piscina era un po' scortese e non attento. Ci sono voluti circa 45 minuti per avere la nostra bevanda e il cibo dopo che l'abbiamo ordinato, e non ci sono state scuse.

Punti positivi: Clean, great staff from check in to check out. Everyone we met was professional and helpful. Could tell they cared about the guests.

Punti negativi: Looked to upgrade to a suite but only one king size bed in the room. Pool was nice but found the water to be a bit dirty.

Punti positivi: Location

Punti negativi: Beginning to look run down. The restaurant needed new upholstery, the floors were badly scuffed and the woodwork was scraped and marked. AC Registers were dirty, room furniture was scuffed. It looked tired.

Punti positivi: The hotel is so amazing , and the staff are so polite and professional , it’s located in downtown close to cafe shops and shopping centers it’s really worth staying at it .

Punti negativi: I didn’t find thing that I don’t like

Punti positivi: Everything else

Punti negativi: No microwaves in room. Handed food to a stranger to reheat. Then signed a waiver, just to reheat food.

Punti negativi: hidden $20 a day resort fee. This is not a resort. And over $50 parking

Punti positivi: The room was great and I loved the robe!

Punti negativi: My room was right off the elevators.

Punti positivi: walking distance to where I needed to be for work.

Punti negativi: A dirty rag was left on the floor of the room when I checked it. I picked it up and put it outside where it stayed for 2 more days. A dirty martini glass(not mine) was outside for 2 days. A take out bag was outside for more than a day. Overpriced - $12 for a glass of wine downstairs. All the places to eat within walking distance were overpriced and so so on the food.

Punti positivi: Rooms are comfy and big with a beautiful with the beautiful view of the city. Internet was very good. They had Netflix on tv to use with your personal account. Coffee in the room is excellent.

Punti negativi: If you don’t have business in downtown LA location is nothing special. Hollywood would be much better option for tourist visits. When we walked in the room the toilet was not properly clean. Toilet bowl seat was covered in some brown spots that we had to clean to be able to use it. Carpet was not vacuumed. Overall terrible impression about hygiene.

Punti positivi: The hospitality was extremely professional and help

Punti positivi: location and kindness

Punti negativi: destination fee

Punti positivi: Good location. Great on site amenities.

Punti negativi: $50 parking and $25 resort fee per night. Almost doubled my price

Punti positivi: Convenience! So close to the staples center to enjoy the NBA game. Antonio was great at checkin and checkout, he was the best!! He helped make our stay enjoyable.

Punti negativi: More breakfast options for the hosted breakfast.

Punti positivi: Le camere sono fresche, nel complesso sembrano belle.

Punti negativi: Ho scelto questo posto in gran parte perché aveva una piscina sul tetto nel centro di LOS ANGELES. La domenica dopo aver soggiornato qui abbiamo provato a usare la piscina al 12pm, ma tutte le sedie della sala erano state messe via o chiuse e rimosse dalla piscina. Ci hanno detto che a causa di una festa in piscina a 4pm non c'erano sedie a sdraio in piscina e che dovevamo tenere per questo. Quando ho chiesto se potessimo usare solo 2 per appendere alla piscina per 1 ora e che pagherei, hanno detto che avrebbero controllato con il loro manager. Ho aspettato circa 30 minuti per quella persona per tornare a me poi li ha visti camminare facendo qualcos'altro senza manager in vista o risposta. Ci siamo divisi e siamo andati a casa. Inoltre, la camera acquistata tramite Kayak ha pagato l'importo aggiuntivo per la colazione inclusa. Abbiamo ordinato il servizio in camera e ci hanno detto che abbiamo trovato quella offerta. Hanno fatto colazione e ci hanno fatto pagare. Quando ho parlato con la direzione, mi hanno detto che dovevo andare al ristorante per ordinare la colazione che ho pagato con la prenotazione Kayak. Quando ho detto al direttore che gli abbiamo fatto sapere quando abbiamo ordinato il servizio in camera al telefono e non ci hanno mai detto che dovevamo andare al ristorante, mi ha fatto riferimento per portarlo con Kayak. Il servizio è assolutamente il peggiore considerando la mancanza di flessibilità sul cibo ordinato dagli stessi cuochi e esche e accendere una piscina amenità che non si può a causa di una festa in 4 ore.

Punti positivi: The cool vive, the music at the lobby, the elevators and the room

Punti negativi: The air conditioning makes noise... and the shower has little pressure

Punti positivi: Interesting, updated design.

Punti positivi: Bed was very confortable, room very nice and clean.

Punti negativi: A $40 dollars additional parking fee, I think is excessive.

Punti positivi: Room was exceptionally clean, there was a huge comfy bed, nice TV with a lot of channels and great air conditioning. Hotel offers a lot of facilities (gym, pool). I also managed to get my room an hour before the check in time which was quite handy.

Punti negativi: Staff could have been a bit friendlier Breakfast was not included in the price

Punti positivi: Stylish, clean rooms with great views. Friendly and helpful staff. Super comfy bedding.

Punti negativi: No

Punti positivi: Great option right off highway. Loved spacious rooms, modern decor, well stocked fitness center, pool, awesome city views and delicious breakfast! Our best stay in downtown LA yet!

Punti positivi: The location was ideal.

Punti negativi: *Staff: horrible! *The bed was supposed to be queen more like a full-size bed, very uncomfortable *Room decor poorly maintained for what suppose to be an upscale boutique. *Asked for an additional towel as there were 4 of us in the room and they only gave us 3 and they NEVER came or brought an additional set. *Room was not clean one of the days and at 4 pm the housekeeper knocks on the door asking if we needed our room clean, at this time the baby was sleeping and did not want to wake her as we had been out since 7 am. He insisted that he takes the trash and to give us new towels (which we needed). *There was suppose to be a heated pool IT WAS FREEZING! The baby could not even swim as the water was just too cold. The best part of the stay (even though $48 a day is RIDICULOUS) was the valet attendants. We had no choice but to do valet parking as there was no self-parking available. And although I understand that check-in is at 4 pm they did not even attempt to accommodate us with a three-year-old who had been up since 4am EST, on a 6-hour flight and a 1-hour ride to the hotel, not even a though of trying to help in any way. I came back 4 times to ask if the room was ready and nothing, but "we would have called if it was" from the front desk woman. The stated that they would call if a room came available. The fourth time I came back, it was about 3:30 pm and asked he said the room was ready NO CALL!! I would NEVER recommend this hotel to my family and or friends ever!

Punti positivi: The room had great natural lighting, comfortable bed, awesome view, large bathroom and it was quiet. Staff was friendly and professional. Also, the pool, rooftop bar, and lobby provided for a fun and classy experience.

Punti positivi: Very comfortable and stylish room, nicely interior design for the whole place. Lovely!

Punti negativi: One weird thing was the automatic nightlight under the bedside table, which lights up when someone gets out of bed. Cool idea but way too bright, it woke the other person up!

Punti positivi: Convenient

Punti negativi: Nothing

Punti positivi: The amenities were fantastic, the breakfast was delicious and the location was perfect.

Punti negativi: I can't think of anything that was disappointing.

Punti positivi: Very kind staff. Comfortable room. Good location

Punti negativi: No

Punti positivi: Opzione verde, i servizi per gli ospiti, la camera pulita, la palestra

Punti negativi: Nulla di grave. Debole getto dell'acqua nella doccia, alcune lampadine non funzionanti.. forse la marca dei prodotti da bagno?

Punti positivi: Nel complesso è stata un'esperienza patio/

Punti positivi: Ci tornerei per un soggiorno. Vicino a tutti i ristoranti. La lobby è stupenda. Tech interessante per gli ascensori.

Punti positivi: Niente

Punti negativi: Mi è stato addebitato più del dovuto e nessuno mi ricontatta.

Punti positivi: The hotel was very clean and well cared for. The staff was so friendly and helpful. We also love the location. It was so convenient being attached to a mall with plenty of great restaurants.

Punti negativi: While the valet parking was very convenient, it was also very expensive.

Punti positivi: Very updated and modern. Safe and secure.

Punti negativi: It was under construction.

Punti positivi: .

Punti negativi: Have a minibar that is filled. Have 24-7 room service.

Punti negativi: My suite was adjacent to the elevators, you can hear the elevators up/down all night.

Punti positivi: Personal really nice

Punti negativi: No complimentary breakfast....

Punti positivi: The bed, the views, the windows and the overall look of the hotel.

Punti negativi: No free breakfast, incredibly steep parking fee, let alone incredibly ridiculous valet fee.

Punti positivi: It is a clean, modern hotel in the location of downtown LA. The rooms were spotless and in good order. The concierge floor room had great snacks in the evening and a good amount and variety for breakfast. All of the staff was polite and helpful. The outdoor deck area was beautiful and had a fire feature in the water. Very cool!

Punti negativi: This property is DOWNTOWN Los Angeles. You are in the center of the city, but along with that you do get the homeless people and smells that come with that. The duvet was really thick and it made me uncomfortable. We brought our little dog and they charged me an additional $75 for him to spend the night. The room was already $300! Perhaps they could have made it a refundable deposit instead.

Punti positivi: Great central location in Downtown - close to Macy's, restaurants and the Metro. Clean and well-appointed rooms that are very comfortable!

Punti positivi: Central location and good value.

Punti positivi: I love that the location gives you access to everywhere! The downtown area is very accessible by car, ride share and public transportation. The options for the dining and shopping are also great and just steps away! Love that about this place.

Punti negativi: There housekeeping closes at 4pm. So, if you plan on sleeping in or if you miss their early room visit, you will miss having your room cleaned for the day. This happened to me two days in a row and made this a bit less pleasant.

Punti positivi: Room size, hotel overall quality and amenities.

Punti negativi: Bathroom towels could be better, to say how high quality the hotel is the towels feel rough and cheap.

Punti positivi: We loved everything about our stay. We where given a beautiful room with a balcony, it’s walking distance to everything. One of the best overnight stays we’ve ever had. I truly believe this hotel is under-rated; it should be 4+ stars & not

Punti negativi: We notice a bit of construction going on the front exterior of the hotel but It was minimal and aside from noticing when we checked it did not affect our stay.

Punti positivi: Non c'è nessun hotel al mondo come il Westin Bonaventure.

Punti negativi: Il wi-fi "gratuito" non funzionava! Era molto frustrante se si viaggia per affari e la connessione è una necessità imprescindibile!!!

Punti positivi: Edificio fresco, bei servizi. La vista è incredibile e la posizione è a breve distanza da buone aree alimentari come Little Tokyo.

Punti negativi: Il bagno era minuscolo, c'era un piccolo pezzo di gomma sulla moquette della mia camera.

Punti positivi: Molto bello, interessante edificio. La camera era molto confortevole. Ottima vista della città.

Punti negativi: Non è proprio vicino a tutte le località turistiche.

Punti positivi: The room, hotel cleanliness, view, location, ambience. Very classy hotel and vintage feel. Enjoyed my stay.

Punti negativi: Noise in hallway

Punti positivi: My bedding! So comfy!

Punti negativi: That I couldn't stay longer

Punti positivi: The bed and the pillows were amazing

Punti negativi: First thing i never expected to pay $49 bucks for parking and it took for ever to get in the structure and we carried our bags to the front because that was already making us late to our event, The line was long in the checkin area we definitely made it to our room and to the event late by the time we finished the check-in. We get to the room and every thing looked great only down was The rug in my room looked old and dirty. But I could complain at that time we were already beyond late and all we wanted to do was run out to meet the Uber

Punti positivi: Unique architecture. Nice rooftop pool and fitness center. Clean and comfy room.

Punti negativi: I had booked a king room and got there and was downgraded to a handicapped queen suit. The staff didn’t even apologize for the inconvenience but just told me that was what was available and nothing could be done. I felt she could have been more accommodating and polite seeing as I didn’t get what I requested. The room was not what I had paid for. I called twice to complain and did not receive a response as I result I just gave up. I wanted to take a bath but couldn’t. The towels were dirty and tattered they looked like motel towels not at all what I would expect from a hotel like the Westin. In the morning I tried to request a late check out but yet again was not accommodated. Maybe they need to put more focus on the customer service and quality rather than overbooking the hotel.

Punti positivi: The location

Punti negativi: Food and beverage too expensive

Punti negativi: Offering free continental breakfast

Punti positivi: Location was great and was central to everything. Great bars in the surrounding area and even more food and bars were just 15mins away in an uber. Highly recommend!

Punti positivi: Elegant and centrally located

Punti negativi: Parking charge is excessively high

Punti positivi: The service from staff was excellent. Valet parking, check in desk, restaurant and bar staff were very friendly and helpful. The room was very large and clean. The bed was super comfortable. The view was great.

Punti negativi: The restaurant we wanted to eat at was closed for a private event.

Punti positivi: The staff went above and beyond to make our stay delightful. Beautiful hotel. Will definitely come back.

Punti negativi: The restaurants on the 4th floor were closed or had a minimal selection of food items available.

Punti positivi: Very nice hotel, perfect size room, great location.

Punti negativi: Found pieces of trash in room upon arrival. I did not expect $50+ for valet only parking at the hotel. This should have been mentioned after booking. Hotel was very nice but very little direction/map of very large hotel. No free breakfast