Recensioni ospiti
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Tutte le recensioni
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Coppie
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Famiglie
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Business
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Viaggiatori solitari
Valutazione complessiva
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8.2 "La posizione è eccellente."10.0 "
Comodo accesso in auto , secondo il 100%." -
7.7 "Buon servizio."9.4 "Il 94% pensa che lo
staff sia molto gentile ." 7.8 "Il 78% pensa che ilservizio sia molto professionale ." -
6.2 "Pulizia nella media."5.2 "Solo 52% degli ospiti afferma che
le camere siano sufficientemente pulite ." -
5.8 "Servizi nella media."5.8 "58% pensa che
la struttura sia accettabile ." 6.0 "Il 60% ritienel'ingresso della hall così così ." -
5.5 "Le camere sono accettabili."5.2 "Solo 52% degli ospiti afferma che
le camere siano sufficientemente pulite ." -
5.1 "L'atmosfera non era male."6.0 "Il 60% ritiene
l'ingresso della hall così così ." -
4.9 "Livello sotto la media."3.0 "Il 70% afferma che
la colazione è troppo costosa ." -
4.8 "Colazione sotto la media."3.0 "Il 70% afferma che
la colazione è troppo costosa ." -
4.0 "Attrezzature per sport e benessere non adeguate."4.0 "Il 60%
non ha gradito l'area fitness ." -
2.8 "Connessione internet inadeguata."0.7 "93% degli ospiti ritiene che
la qualità della wifi sia pessima ."
Valutazione complessiva
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8.1 "La posizione è eccellente."
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7.1 "Ottimo comfort."7.8 "Il 78% afferma che
i letti sono confortevoli ." -
6.0 "Le camere sono accettabili."
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4.4 "Livello sotto la media."
Valutazione complessiva
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7.4 "Buon servizio."
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5.6 "Pulizia nella media."
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5.1 "La colazione è mediocre."
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5.0 "Le camere sono accettabili."
Valutazione complessiva
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8.0 "La posizione è eccellente."
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7.4 "Buon servizio."
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6.6 "Comfort nella media."
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5.3 "Le camere sono accettabili."
Valutazione complessiva
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5.4 "Le camere sono accettabili."
Recensioni recenti
- Tutte le recensioni
- Positive
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10.0recensione da
This guest did not leave comments about this hotel.
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10.0recensione da
Nice and clean Difficult traffic to leave out of the road to hotel
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9.0recensione da
This guest did not leave comments about this hotel.
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5.0recensione da
The hotel its self was not horrible. I was not at all pleased that it was not a double room as me and a friend would've preferred to have our own beds. It did not meet my expectations at all. I've stated in lower rating hotels and had a better experience. The location was great and the service was very fast and efficient however, I didn't like that new tissue was not given. The air vent was loud and kept waking me up in the middle of the night. The vent was blowing large black dust particles on the bed.
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10.0recensione da
This guest did not leave comments about this hotel.
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8.0recensione da
The room was a great size and not too small. The toilet seat was nasty upon arrival.
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10.0recensione da
This guest did not leave comments about this hotel.
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8.0recensione da
This guest did not leave comments about this hotel.
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7.0recensione da
Clean, easy to get to, comfortable and safe. The location of the room within the property seemed to be in a major traffic area with lots of loud guests that seemed ignorant that anyone else was in the property trying to sleep at 1:30am.
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9.0recensione da
This guest did not leave comments about this hotel.
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10.0recensione da
This guest did not leave comments about this hotel.
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5.0recensione da
The staff was friendly and helpful. The WiFi was terrible. None of our devices could connect for more than a few seconds. My husband even tried to use the computer downstairs in the hotel but had no success. The view was of a rooftop, air conditioners, and a busy highway. Thumbs down.
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10.0recensione da
It was quiet and they gave me a suite. Parking was no problem. no
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7.0recensione da
It was very clean and comfortable. The pool was outdoors and there was no refrigerator.
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5.0recensione da
Very loud! Doors seemed very thin and you could hear everything! Air did not work well.
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7.0recensione da
Good location. My room was below-par couple of dirty towels that were folded up for you and sheet had a few stains on it. And the lady that checked me out was probably one of the rudest person I've met at that Hilton would have stayed at. Probably my last stay.
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7.0recensione da
For the most part the staff is horrible could seem to care less if customer satisfaction was even a priority
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4.0recensione da
Good parking facilities. Bar inside even good but too expensive. Good coffee in the room. Rooms need some maintance work. Mechanical defects in the room overal seen. Curtain, Bath tub. Only good for one night. For my next stay end of May I rebooked another Hilton in Charlotte.
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7.0recensione da
Coffee bar and restaurant understaffed. Could not check in until afternoon 2PM because flight was cancelled and did not arrive until the next day. However, I paid for 3 nights. I was supposed to arrive Thursday evening but did not get in until Friday.
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5.0recensione da
Beautiful lobby. Odd smell in room, very musty. Did not get wake up call as requested, front desk staff was not pleasant to deal with.
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2.0recensione da
The location I was given a two full size bed handicap accessible room and they did not want to change the room. Was told it could not be changed. It wasnt until the bathroom flooded that we were given another full size bed room. My anniversary was ruined.
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1.0recensione da
The rooms are outdated. Both the decor and furniture are old. The WiFi didn't work at all in my room - which I needed for business. The hot water in the shower didn't work. Many mornings I had to take a cold shower!!
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5.0recensione da
The location is perfect for my traveling needs when I'm in Charlotte Nothing specific that I didn't like, however, those little things that I would not have imagined being accepted at a hilton hotel. Always felt they had a higher standard of quality and presentation of their properties
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7.0recensione da
Great location with easy access to I77. The beds and pillows were extremely comfortable and the large bathroom was a welcome change to your average hotel. Although the areas on the ground level were 4 star quality, the room fell a bit short. The walls were thin and the paint and wallpaper were chipped and tattered. For the price I paid it was a good value.
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3.0recensione da
This guest did not leave comments about this hotel.
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6.0recensione da
Bathroom not completely clean-trash on floorFront desk-unfriendlyRoom was dusty...including the walls
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6.0recensione da
Closeness to Charlotte downtown No refrigerator or microwave. You would think today all hotels would have these essentials.
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7.0recensione da
The pool area. We needed a cot and rang the front desk around 7:30 pm. We returned from dinner at 10:00, no cot. When it was delivered the blanket appeared unclean, wrapped by a string and pilled. I took a sheet from the bed and used that.
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3.0recensione da
room size The hotel needs updating, several repairs in the room need to be made
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4.0recensione da
After having been in the car all day it was nice to be able to walk to Chili's for dinner. Our room was dark and dingy - very little light. Not well cleaned, we didn't use the towels they were hung neatly but not clean. The curtains in the room looked as if someone had spilled coffee all over the shears and they were never cleaned.
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6.0recensione da
The hotel was just fine. Only thing is that check in was supposed to be 3:00 p.m. I couldn't get in my room,I was wet and wanting in to shower and change my clothes and I was not able. Just the room was not ready,probably could have gotten by with a lesser star rating for what it was worth.
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4.0recensione da
Dirty. Stains on the carpet and walls. Nobody was patrolling the halls to pick up dishes and bedclothes that guests had put outside their doors. Not what you would expect from a Hilton.
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3.0recensione da
The location is convenient. The room is small, crowd entrance. The Air Conditioning is very noisy, I have an infant, he will wake up in shock when the AC kicks on. This just not look like a 3.5 star Hilton, more like a 2.5 star motel.
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1.0recensione da
Location Room was not cleaned until 4:00 pm in the afternoon. Hotel grounds were littered with trash. Room was noisy and there were gaps between the door and the hallway. Thermostat didn't work at all. Water faucets were backwards.
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4.0recensione da
Great location I wanted a 3.5 star hotel after choosing 3 star hotels in this area before. I paid 50% more than usual thinking there would be a difference. They plopped me in a handicap accessible room across from an elevator - didn't tell me. Very disappointing.
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1.0recensione da
Water pressure Staff at check in
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4.0recensione da
The lobby was beautiful and the free wifi The bed spread had stains on one of the beds so my guest and I just shared a bed. The room seemed like it had not been used in a while it was dusty and had a slight odor to it.
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3.0recensione da
The bed and shower were great. The wifi was incredibly poor - the signal was strong but the connection to the web was terrible and kept dropping out. Glasses were not cleaned as the room was serviced each day. I killed a roach.
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2.0recensione da
rooms and staff were good The hotel was full of kids staying for a basketball tournament. The kids were running around with no supervision: going up and down in the elevators. I have taken my kids to soccer tournaments but have never observed such nuisance behavior.
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1.0recensione da
nothing it was very loud I had ten hour ride and did get no sleep I didn't like nothing about it they put me by the pool area and ppl was outside making so much noise no sleep
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3.0recensione da
Staff yes no refrigerator or microwave in room
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10.0recensione da
Beautiful rooms. Large bathrooms, big, comfortable beds, very updated decor. Close to major highway;avoids Charlotte city traffic. In addition to the hotel restaurant, close restaurants are Chilis, a southern family chain, and a just OK Japanese one. Pool is outdoors, so if you plan on swimming in cooler months, book right next door at the Marriott.
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10.0recensione da
This guest did not leave comments about this hotel.
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10.0recensione da
Nice and clean Difficult traffic to leave out of the road to hotel
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9.0recensione da
This guest did not leave comments about this hotel.
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10.0recensione da
This guest did not leave comments about this hotel.
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8.0recensione da
The room was a great size and not too small. The toilet seat was nasty upon arrival.
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10.0recensione da
This guest did not leave comments about this hotel.
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8.0recensione da
This guest did not leave comments about this hotel.
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9.0recensione da
This guest did not leave comments about this hotel.
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10.0recensione da
This guest did not leave comments about this hotel.
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10.0recensione da
It was quiet and they gave me a suite. Parking was no problem. no
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10.0recensione da
Beautiful rooms. Large bathrooms, big, comfortable beds, very updated decor. Close to major highway;avoids Charlotte city traffic. In addition to the hotel restaurant, close restaurants are Chilis, a southern family chain, and a just OK Japanese one. Pool is outdoors, so if you plan on swimming in cooler months, book right next door at the Marriott.
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7.0recensione da
Clean, easy to get to, comfortable and safe. The location of the room within the property seemed to be in a major traffic area with lots of loud guests that seemed ignorant that anyone else was in the property trying to sleep at 1:30am.
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7.0recensione da
It was very clean and comfortable. The pool was outdoors and there was no refrigerator.
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7.0recensione da
Good location. My room was below-par couple of dirty towels that were folded up for you and sheet had a few stains on it. And the lady that checked me out was probably one of the rudest person I've met at that Hilton would have stayed at. Probably my last stay.
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7.0recensione da
For the most part the staff is horrible could seem to care less if customer satisfaction was even a priority
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7.0recensione da
Coffee bar and restaurant understaffed. Could not check in until afternoon 2PM because flight was cancelled and did not arrive until the next day. However, I paid for 3 nights. I was supposed to arrive Thursday evening but did not get in until Friday.
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7.0recensione da
Great location with easy access to I77. The beds and pillows were extremely comfortable and the large bathroom was a welcome change to your average hotel. Although the areas on the ground level were 4 star quality, the room fell a bit short. The walls were thin and the paint and wallpaper were chipped and tattered. For the price I paid it was a good value.
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7.0recensione da
The pool area. We needed a cot and rang the front desk around 7:30 pm. We returned from dinner at 10:00, no cot. When it was delivered the blanket appeared unclean, wrapped by a string and pilled. I took a sheet from the bed and used that.
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5.0recensione da
The hotel its self was not horrible. I was not at all pleased that it was not a double room as me and a friend would've preferred to have our own beds. It did not meet my expectations at all. I've stated in lower rating hotels and had a better experience. The location was great and the service was very fast and efficient however, I didn't like that new tissue was not given. The air vent was loud and kept waking me up in the middle of the night. The vent was blowing large black dust particles on the bed.
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5.0recensione da
The staff was friendly and helpful. The WiFi was terrible. None of our devices could connect for more than a few seconds. My husband even tried to use the computer downstairs in the hotel but had no success. The view was of a rooftop, air conditioners, and a busy highway. Thumbs down.
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5.0recensione da
Very loud! Doors seemed very thin and you could hear everything! Air did not work well.
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4.0recensione da
Good parking facilities. Bar inside even good but too expensive. Good coffee in the room. Rooms need some maintance work. Mechanical defects in the room overal seen. Curtain, Bath tub. Only good for one night. For my next stay end of May I rebooked another Hilton in Charlotte.
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5.0recensione da
Beautiful lobby. Odd smell in room, very musty. Did not get wake up call as requested, front desk staff was not pleasant to deal with.
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2.0recensione da
The location I was given a two full size bed handicap accessible room and they did not want to change the room. Was told it could not be changed. It wasnt until the bathroom flooded that we were given another full size bed room. My anniversary was ruined.
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1.0recensione da
The rooms are outdated. Both the decor and furniture are old. The WiFi didn't work at all in my room - which I needed for business. The hot water in the shower didn't work. Many mornings I had to take a cold shower!!
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5.0recensione da
The location is perfect for my traveling needs when I'm in Charlotte Nothing specific that I didn't like, however, those little things that I would not have imagined being accepted at a hilton hotel. Always felt they had a higher standard of quality and presentation of their properties
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3.0recensione da
This guest did not leave comments about this hotel.
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6.0recensione da
Bathroom not completely clean-trash on floorFront desk-unfriendlyRoom was dusty...including the walls
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6.0recensione da
Closeness to Charlotte downtown No refrigerator or microwave. You would think today all hotels would have these essentials.
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3.0recensione da
room size The hotel needs updating, several repairs in the room need to be made
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4.0recensione da
After having been in the car all day it was nice to be able to walk to Chili's for dinner. Our room was dark and dingy - very little light. Not well cleaned, we didn't use the towels they were hung neatly but not clean. The curtains in the room looked as if someone had spilled coffee all over the shears and they were never cleaned.
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6.0recensione da
The hotel was just fine. Only thing is that check in was supposed to be 3:00 p.m. I couldn't get in my room,I was wet and wanting in to shower and change my clothes and I was not able. Just the room was not ready,probably could have gotten by with a lesser star rating for what it was worth.
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4.0recensione da
Dirty. Stains on the carpet and walls. Nobody was patrolling the halls to pick up dishes and bedclothes that guests had put outside their doors. Not what you would expect from a Hilton.
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3.0recensione da
The location is convenient. The room is small, crowd entrance. The Air Conditioning is very noisy, I have an infant, he will wake up in shock when the AC kicks on. This just not look like a 3.5 star Hilton, more like a 2.5 star motel.
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1.0recensione da
Location Room was not cleaned until 4:00 pm in the afternoon. Hotel grounds were littered with trash. Room was noisy and there were gaps between the door and the hallway. Thermostat didn't work at all. Water faucets were backwards.
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4.0recensione da
Great location I wanted a 3.5 star hotel after choosing 3 star hotels in this area before. I paid 50% more than usual thinking there would be a difference. They plopped me in a handicap accessible room across from an elevator - didn't tell me. Very disappointing.
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1.0recensione da
Water pressure Staff at check in
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4.0recensione da
The lobby was beautiful and the free wifi The bed spread had stains on one of the beds so my guest and I just shared a bed. The room seemed like it had not been used in a while it was dusty and had a slight odor to it.
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3.0recensione da
The bed and shower were great. The wifi was incredibly poor - the signal was strong but the connection to the web was terrible and kept dropping out. Glasses were not cleaned as the room was serviced each day. I killed a roach.
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2.0recensione da
rooms and staff were good The hotel was full of kids staying for a basketball tournament. The kids were running around with no supervision: going up and down in the elevators. I have taken my kids to soccer tournaments but have never observed such nuisance behavior.
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1.0recensione da
nothing it was very loud I had ten hour ride and did get no sleep I didn't like nothing about it they put me by the pool area and ppl was outside making so much noise no sleep
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3.0recensione da
Staff yes no refrigerator or microwave in room
