Hotel a Heraklio

Punti positivi: Situato di fronte al terminal dei traghetti e vicino ad alcuni bei ristoranti. L'hotel è davvero moderno e le camere sono ben arredate. Il letto era molto comodo. Doccia e servizi ottimi. La prima colazione è a buffet con succo d'arancia fatto da voi e la possibilità di ordinare omelette. Colazione molto buona.

Punti negativi: Eravamo solo di passaggio al Heraklion da Chania per andare a Santorini. Non ci siamo fermati a lungo, ma non sembrava essere un luogo di vacanza. Preferirei non farmi il succo d'arancia.

Punti positivi: Excellent location - we could walk from the ferry we took from Santorini. Great breakfast with lots of choice and gluten free bread for one of our party which was very much appreciated. The hotel staff are a real asset to this hotel - they were always courteous, helpful and smiling!

Punti negativi: Rollaway bed was a little hard. Pool was in a spectacular location with great views but was rather cold.

Punti positivi: Great hotel! rooms were very modern., comfortable and clean. Breakfast was amazing. We also ate in the rooftop restaurant and it was amazing. We stayed 2 nights on two separate occasions. We were upgraded both times which was a very nice surprise. Checkin and staff were amazing and very helpful with a few items as our luggage was lost. It was located a short walk to the ferry dock which was great for us. would highly recommend this hotel.

Punti negativi: Honestly, loved the hotel.

Punti positivi: the breakfast is so good

Punti positivi: It was just a lovely relaxing time spent at your hotel!

Punti negativi: Nothing!

Punti negativi: Top hotel at a top location

Punti positivi: The friendly staff, beautiful room, roof top restaurant bar, value for money and location

Punti negativi: noisy room with early morning door slamming

Punti positivi: Very nice place to stay, very helpful and polite staff. Superb breakfast buffet.

Punti positivi: Staff was great. Excellent breakfast.

Punti positivi: Pulizia posizione colazione

Punti negativi: Rumore strada con le finestre aperte

Punti positivi: Everything was great.10’

Punti positivi: Bella camera, arredata con gusto e raffinatezza. Pulizia eccellente, prima colazione eccezionale.

Punti positivi: Beautiful common areas with wood floors and lovely furnishings. Reception staff was wonderfully welcoming, upgraded our room, and was as nice as can be. Classy place. Excellent bed and a/c.

Punti negativi: Nothing

Punti positivi: very friendly staff - highly professional and outgoing

Punti negativi: nothing!

Punti positivi: Si salva solo la colazione che era varia e abbastanza buona. Per chi ha l'auto a 100 metri c'è il Central Parking convenzionato con la struttura, costa 6 € al giorno e si paga in hotel.

Punti negativi: Siamo stati nell'hotel poche ore (per fortuna) la sera tardi per prendere il volo di rientro il mattino dopo. Camera sporca, pavimento con briciole e polvere ovunque. Trovata una grossa blatta che vagava per la camera, probabilmente uscita da un buco nel muro dove si è rifugiata quando ho tentato di schiacciarla. Federe del cuscino con macchie. Interruttori con aloni di sudiciume. Davvero una cattiva esperienza, inaccettabile per un 4 stelle. Soldi buttati.

Punti positivi: Hotel eco friendly, accogliente, moderno e centrale. staff mollto cortese e disponibile

Punti negativi: Niente

Punti positivi: Excellent breakfast! Clean rooms! Very friendly personal!

Punti positivi: Posizione, struttura molto bella, personale gentile e disponibile

Punti positivi: Great location.

Punti positivi: Staff very friendly and helpful, good breakfast and central location

Punti positivi: Very helpful staff, very responsive, happy to help give advice for the island and make sure you’re taken care of during your stay. Room is what you need and comfortable with the balcony. Great location for Heraklion. Close to buses and lots of restaurants and cafes.

Punti positivi: Colazione buona e varia. Posizione ottima e centrale. Ottima soprattutto la convenzione col parcheggio vicino. Staff cortese e sempre disponibile.

Punti negativi: Avrei preferito lavandino e sanitari nello stesso ambiente.

Punti positivi: Modern excellent facilities and great location.

Punti negativi: Fairly noisy from street noise below

Punti positivi: We stayed here for three nights and thoroughly enjoyed it. The hotel is just over three years old is modern very well equipped. We booked a club room which was very spacious, had a great shower, comfortable king bed and a coffee machine. Everything worked as it should, the breakfast was great and the staff super efficient and friendly. Panagiotis at the front desk was great and super helpful in helping us get the most out of our stay in Heraklion. The hotel is well located and within walking distance from the town centre and restaurants. Highly recommended and one of the best in Greece .

Punti positivi: Location is great. Clean and good housekeeping Friendly staff. Gave me the top floor as requested

Punti negativi: A little noisy from traffic below but still bearable.

Punti positivi: Sono stati gentilissimi e anche dopo il check out ho potuto approfittare della bellissima struttura e i suoi servizi. Ottimo buffet, si mangia bene. Ho apprezzato tantissimo le bevande vegetali a colazione e la ricchezza dell'offerta sei semi/frutta secca/disidratata e lo yogurt greco!! Banco di dessert sempre vario e pieno. Grande varietà di formaggi, insalate, primi e secondi. Mi aspettavo più pesce dato l'isola ma davvero c'era tanta di quella roba che è stato un piacere. Ho apprezzato molto avere la spiaggia nella struttura e gli asciugamani a disposizione. Camere rifatte tutti i giorni, struttura davvero pulita. Mi sono piaciute le serate di musica live. Il salone del bar principale è molto comodo con grandi e divani. Ho apprezzato tantissimo la camera di cortesia e il fatto che ci fosse io bagnino sulla spiaggia.

Punti negativi: Non mi è piaciuta la palestra. Davvero risicata. Molto piccola. Non mi è piaciuto scoprire sul posto che l'hammam e la sauna sono a pagamento. Dal sito di booking parevano inclusi. La spa non mi ha fatto impazzire, prezzi alti per essere in grecia. Gli aerei si sentivano per la vicinanza all'aeroporto ma non infastidiscono. Non ci si fa proprio caso. La spiaggia non era molto pulita. Una mattina, passeggiando ho trovato un ala di uccello senza il resto del corpo, plastiche...

Punti positivi: Hotel very nice, staff friendly and helpful. Relaxing location - pleasant beach next to the hotel - sun beds provided.

Punti negativi: We would strongly NOT advise arranging car hire through the hotel- it cost us 200 euros for 4 days hire of a small 10 year old car. The hotel use a local car hire company which would only accept cash payment. We later discovered much better deals elsewhere, either on the island or by pre-booking with the airport.

Punti positivi: The food was graet, the stuff is very kind.

Punti positivi: Everything excellent.

Punti negativi: All inclusive was great but the red and rose wine was not good

Punti positivi: Staff was professional and very accommodating.

Punti positivi: The hotel overall was very nice, my swim up room was fantastic, spotlessly clean, comfortable. The food at all meal times was great - loads of choice. The drinks choice was good and being right by the beach was lovely.

Punti negativi: I can't think of anything 'bad' to say about the place but longer wardrobes (to fit ladies dresses!) and a bigger fridge (to hold a large bottle of water) would be bonuses

Punti positivi: The stuff is very serviceble and kindly Very good food

Punti negativi: We accpectted for room with sea view...

Punti positivi: Great beach location for getting to the airport. The food was a good quality.

Punti negativi: We were given a free 15 minute massage voucher each, but told that we could not use it as we were not staying for a week .

Punti positivi: The staff was extremely nice, the location is secluded yet 5 minutes from the airport. Great hotel, we were upgraded upon arrivals. Great food, selection of drinks, incredible beach and pool. I've been to many places and this one is definitely worth a visit. If you're near Heraklion theres no debate. A 20minute bus will take you to malia or hersonissos if you wish so dont feel like youre too far away.

Punti positivi: Spiaggia e piscina top. L’animazione è piacevole ma non invadente: un grazie particolare a Steffi per averci fatto conoscere il power yoga.

Punti negativi: Buffet ricco ma non entusiasmante, con piatti italiani da rivedere. In generale buono.

Punti positivi: Everything was perfect. Nice, kind and helpful staff. Good food and perfect view. Close to the airport. Clean, sandy beach.

Punti positivi: Close to the sea, pool

Punti negativi: Too close to the airport and to the highway Quality of food and drinks

Punti positivi: location centralissima e pedonale : il parcheggio è una benedizione. La stanza grande e pulito con un eccezionale terrazzo privato

Punti positivi: Location, Comfortable beds Fresh decor Great staff Fantastic breakfast selection

Punti negativi: Had to buy milk for coffee

Punti positivi: Great location. Very close to almost everywhere. The room is clean and spacious.

Punti negativi: The hotel was so busy that we could not get a late check-out. Very close to the hotel across the street which makes the balcony less private.

Punti positivi: The staff was very kind , tha location is perfect!!!!! Very clean,the room is spacious and nice, so to make along story short.. very very recommended!!!!!

Punti positivi: Very Warm atention at frontdesk Excelent breakfast

Punti positivi: Located very close to the ferry fort makes it a very convenient place to stay. It also has free parking and a wonderful breakfast in the morning. It is also worth spending time on the terrace and getting a drink of your choice with good views of the sea and the fort.

Punti negativi: It is not a standalone building but part of a complex and is situated in some confusing narrow lanes and it is very difficult to find for the first time for people driving up there with no room for errors especially with no entry and one way road traffic signs everywhere..

Punti positivi: It’s in a great location to walk to everything at the center of the town and the staff was very helpful

Punti negativi: I would have loved to have a small microwave to warm my leftovers but the kitchen was nice enough to do it for me.

Punti positivi: nothing

Punti negativi: The room was dirty and old. TV wasn't working, the bed was super hard and bad smell in general, refrigerator broken Don't stay in that hotel

Punti positivi: Posizione, gentilezza, colazione. In un contesto come quello di Heraklion, dove bisogna far quadrare il cerchio (centro storico? Niente sonno! Palazzetti caratteristici? Niente parcheggio!) è una soluzione ideale

Punti negativi: Niente

Punti positivi: Great location. Close to the harbor, the Main Street, the bus station to Knossos and everywhere. This room type has sea view and is spacious. There are several restaurants downstairs with good atmosphere.

Punti positivi: Friendly staff, clean rooms and modern facilities. Restaurant or local restaurants close by. Central location for a reasonable price and free parking available

Punti positivi: The hotel is located in the middle of the city center. After you have handed over the car at the basement of the building, they are going to park it and you don't need to care about it anymore. But the way until there might be a bit tricky - Irakilons old-town streets are very narrow. However, the hotel is very friendly and comfortable, very clean, the super rich breakfast just awesome and you have everything in walking distance. Our balcony was probably one of the largest in whole Iraklion.

Punti negativi: We unfortunately got some scratches at the front bumper of our car. We think it's from the valet parking - but it could as well just be caused by the very narrow streets. The interior of the hotel is very nice, but there is one little thing which I still don't understand and which drives me nuts: how can you keep these nasty welding seams which are spread all over the place just unpainted - it must be something which is considered to be stylish ;-)

Punti positivi: Il personale era molto cordiale, vicino alle zone principali della città per fare shopping e mangiare, le camere erano belle, la terrazza sul tetto si affacciava sul Mar Egeo

Punti positivi: Lovely rooms, very clean, we were on 5th floor right by the roof terrace which was nice place to sit. Also great breakfast.

Punti negativi: It was a bit hard to find it by car, but once we did parking was was very close and not too expensive for middle of town.

Punti positivi: The location was marvellous for walking to the important attractions. The staff couldn’t be more helpful. Our room was huge, with a double basin bathroom and a delightful shady terrace. The room and bathroom were spotlessly clean (and I am fussy).

Punti negativi: The outside street was very narrow - I wouldn’t try driving there. When the wind blows in a particular direction the jets fly overhead - however, that must affect all of the old city. I didn’t notice the planes late at night or early in the morning.

Punti positivi: Well located for ferry port and it was easy to find somewhere to eat nearby. Clean. Fast check in and check out and WiFi worked.

Punti negativi: The property’s location meant it was noisy and very hard to sleep - it is directly below a flight path so there is the noise of planes until midnight and starting at 630am on the dot. When we stayed there were also dogs barking relentlessly for a 20 min period from just before 5am and we were woken by noise in the street at 3am too. (I am not a light sleeper...) the first room we were given (55) had a horrible smell and was on an outside terrace which was really noisy from music nearby. They moved us to 43 which had no smell but not a great start and we were still kept up with noise although we had requested a quiet room at booking. Not hotel’s fault but I would be aware... all we wanted was a good nights sleep, especially as I am five months pregnant and we had a long drive the next day, so it was not a good stay for us. Breakfast was not of best quality but was standard and ok. Whole place is a bit tired. Lastly, they didn’t ask us on check out how our stay was which was telling (bad restaurants and hotels never seem to ask, maybe because they don’t want to know...) so didn’t seem the hotel were bothered about feedback or customer experience

Punti positivi: Struttura recentemente ristrutturata. Camere ampie, arredamento moderno e curato, servizi ampi e ben organizzati, letti molto comodi.

Punti positivi: Hotel was lovely close to all we wanted to see and only 5 minutes away from the port where we had to take the ferry to Santorini. Very modern and the bed was very comfortable. Bathroom facilities was excellent.

Punti negativi: Just the small elevator

Punti positivi: Nice room and bathroom. Comfortable bed, pillows and sheets. Good breakfast. Good location and helpful staff. Instagram: @monalifestyles

Punti negativi: Hard to park as the hotel is in the old town.

Punti positivi: Everything is great including breakfast. Anastasia the receptionist couldn't be more helpful and recommended very good restaurant nearby. She is so hospitable and friendly. Thanks Anastasia and Kastro!

Punti positivi: Avevo chiesto una camera con vista mare e il receptionist è stato davvero carino a darmi una splendida camera all'ultimo piano vista mare e con un bellissimo giardino rooftop di fronte con te le comode sdraio per poter trascorrere momenti di relax. La camera estremamente moderna molto accogliente e pulita, con tutto il necessario di cui uno può avere bisogno è un bellissimo schermo piatto con tutto informazioni sulla città e sulle cose da visitare o i posti dove andare a mangiare. Nel complesso la posizione ottima permette di raggiungere tutte le principali attrazioni in pochissimi minuti a piedi. La colazione al mattino è estremamente varia e gustosa con uno squisito plumcake alla barbabietola che mi ha strappato il cuore. Il personale molto ospitale mi aiutato nella stampa delle carte d'imbarco di cui avrei avuto bisogno per l'indomani. Come qualità prezzo eccezionale!

Punti negativi: -

Punti positivi: Colazione, stanza molto pulita e confortevole

Punti negativi: Nulla

Punti positivi: Good location, parking close, beautiful rooftop terrace, the room was very nice. I recommend the hotel.

Punti negativi: I would have liked to be a little bit more clean in the bathroom arround the power supply and on the hair dryer cable, but ussually I am too picky.

Punti positivi: i liked the staff

Punti negativi: it was excelent but no parking. you have to park in city park cost some euros.

Punti negativi: Νot even a bottle of water in the fridge.

Punti positivi: The hotel is fantastic We had an amazing sea view bungalow The staffs absolutely amazing, super nice and friendly. The place is very clean. The beach is beautiful with lots of activities. Large variety of food and restaurants. Definitely recommend for families.

Punti negativi: Not much to do around the hotel and most of the activities are for kids over 3 years old.

Punti positivi: ottima, variegata e super abbondante.

Punti negativi: il ritardo nella pulizia della camera; a volte, dopo mezzogiorno.

Punti positivi: Nice beach Great entertainment team (especially events for kids!) Yoga lessons Great SPA (and very receptive to feedback) Great Italian restaurant (must visit)

Punti negativi: Too packed (difficult to find table in restaurant and too noisy) View from our room (we paid extra for a view) Staff in restaurant is tired Booked sun beds both one the beach and by the pools :( Crete taverna (outside of the hotel) was a big disappointment

Punti positivi: Personale cordiale buono sia il cibo che il servizio bar molto pulite le camere

Punti negativi: Piscine secondarie con pochi servizi

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: - The staff are brilliant. Not only are they some of the friendliest I’ve ever met, but they also seem to have a genuine enthusiasm for their jobs. - the food was really good. They always had such a great selection for every taste. - there’s a lot of options of things to do and activities. - the massage was really good! And I thought, decently priced. - the evening entertainment was always fun. They got some great acts and the resident performers were absolutely lovely, and very good to watch. We loved their Disney themed night!!

Punti negativi: - The cocktails need a lot of work. I never thought you could get a Cuba Libre so wrong until I went to Agapi... - the room was very outdated. I felt like I was on a cruise ship in the 70s (and not in a cool stylish way...)

Punti positivi: - nice staff - great location - nice hotel area - rich offer within all inclusive

Punti negativi: - the choice of food practically did not change - water in the children's pool was too cold

Punti positivi: Food and drinks were ok, breakfast is better than the other meals. The restaurants with the reservation are better than the common one. Also the restaurant outside the hotel was really good too. The alcoholic drinks are non known labeled but ok to drink.

Punti negativi: The seafront rooms are not sea front actually. You can see the sea like %5 percent when you go to the balcony. Faulty naming of these rooms at all. Not good not worth to buy them, go with the cheaper ones. They are near the sea okay but not sea front or whatever.

Punti positivi: Food is great

Punti positivi: We came back Agapi Beach after 3 years, and we weren't disappointed again. The resort keeps its high standards at everything, from food to facilities. It's just perfect for traveling with kids. We will come back again.

Punti negativi: Some of the entertainment program feels a little retro (trivia quizzes, bingo, movie nights), this has some nice charm to it, but I would expect something more suitable for 2019.

Punti positivi: Very calm place, excellent to come with small children. Has it's own beach and three pools, also has good restaurants and free bars.

Punti negativi: I would like to have an electric kettle in my room, sugar, coffee and tea bags so I could make my own coffee in the morning without going to main restaurant.

Punti positivi: The beach, friendly staff, the food, entertainment, the spa

Punti negativi: Wifi in the room, bed, bathroom of the room

Punti positivi: Soggiorno stupendo, il personale è cordiale, pulito e di classe

Punti positivi: Lovely staff and plenty of them. Really wide choice for breakfast. Bar and poolside service food and drink excellent. Quiet atmosphere despite size and number of guests. Nice pool. Very comfortable. Really good location in Heraklion - short walk to the centre and port etc. Unobtrusive background staff.

Punti negativi: I really have nothing to criticise.

Punti positivi: The breakfast is excellent and is served in a lovely setting by the pool. The staff were welcoming and provided great service.

Punti negativi: Nothing

Punti positivi: Abbiamo scelto questo hotel per l’ultima notte sull’isola dato il volo la mattina presto. Colazione ottima con molte scelte anche gluten free e allergia al lattosio. Il personale parlava italiano. Camera pulita e spaziosa.

Punti negativi: La piscina è all’ombra. Hotel a 1km a piedi dal centro

Punti positivi: Everything!

Punti negativi: From checking in to checking out it was perfect,we had arrived early but there was no problem Very nice breakfast We were looked after when we used the pool ,we had a great relaxing time .

Punti positivi: A lovely hotel close to the centre of town and a short drive to the airport. The facilities were fantastic and the room was spacious, well appointed and very comfortable. We enjoyed relaxing and having drinks beside the pool. Hotel staff were very welcoming and ensured we had everything we needed.

Punti positivi: I traveled with a group of 30. We were all pleased with our 3 day stay. The breakfast buffet was wonderful. the staff went out of their way to make sure we were pleased. The location was close to everything. The pool and the pool bar were beautiful.

Punti positivi: Colazione varia e abbondante e personale sempre disponibile e cordiale

Punti negativi: Parcheggio della struttura per sole 5 auto e difficoltà nel trovare posto nelle strade vicine

Punti positivi: Location and breakfast good. Walking distance to centre of city and hop on hop off bus stop outside hotel entrance

Punti negativi: Upon arrival transport was booked however no transport hence arranged self. Suggest hotel advise Taxi available at the port

Punti positivi: Modern and comfortable with all the amenities located in a nice residential area

Punti negativi: For some maybe a bit far from the center; 30 min walking or a short taxi ride

Punti positivi: Decent room size We’ve traveled with a 2 year old boy and we received a baby cot Excelent breakfast

Punti positivi: Buffet for dinner and breakfast was great, staff very kind.

Punti negativi: Because the hotel parking site was full, a staff member parked our car the evening we arrived. The next morning it turned out that he had parked it in front of the hotel loading dock and the car had been damaged by someone trying to get past. It showed a big dent and scratches exactly on the spot (rear right) where a trolly would pass from the road to the sidewalk. A mere passer-by on the sidewalk could not have caused such damage. Yet the hotel refused to take any responsibility. We spent several very unpleasant hours talking to managers through the phone and ended up paying for the damages ourselves. We were only lucky that the friendly car rental service (Kydon) showed some understanding and did not charge the full amount. One would expect more from a hotel in this class.

Punti positivi: The staff, the pool, the quiet in all the resort

Punti negativi: There is no normal wifi in all rooms as writed Not close to city center, beach is not so clean and inviting.

Punti positivi: Ambiente moderno e pulito. Personale molto gentile ed accogliente.

Punti negativi: Il servizio ristorante. Tutti i pasti al buffet. Consiglierei almeno per la cena un piatto servito.

Punti positivi: We had a half board package , there was one night when the buffet was very good , the other nights and breakfast were not of a good quality ... coffee was barely drinkable

Punti negativi: Beds were very uncomfortable , ...could be cleaner ... bathrooms very run down

Punti positivi: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Punti negativi: absolutely nothing. any one who finds fault is a git!

Punti positivi: Amazing staff, everyone very welcoming; kudos to Maria, Kallia and Kallia (Spa), Vangelis (main bar), the team of the pool bar. The structure, facilities and rooms are very clean and well kept. Dinner buffet was very good! We enjoyed very much the a la carte restaurant too.

Punti negativi: We had big problems with the Wi-Fi connection throughout the stay. We reccomend to increase the quality and variety of the breakfast menu.

Punti positivi: Staff OK, lot of sunshine, nice garden, food OK.

Punti negativi: Leaking aircondition into our bed, they tried to fix it but unsuccesfully and didnt change the room. One million of mosquitos, so unable to open window or door, good protection against insect is needed. Dirty sea water on the beach.

Punti positivi: Amazing stay in this beach hotel. It exceeded our expectations. At check-in we were upgraded to one of beachfront bungalows. Also, we got free dinner at hotel's a la carte restaurant as well as 15 min free massage each of us. They knew about our late arrival, so at the room we had some fresh food to eat. We booked all inclusive which was perfect. We liked the fact that during the day at the pool bar (10am-6pm), beside drinks and coffee, there is always fresh fruit and some snacks and deserts in case you want to grab something between meals. Also, at the pool bar you can have lunch, of course basic courses, but very nice, so basically you can have lunch in a bathing suit in case you are to lazy to go to the restaurant :) The food at the restaurant was fine and well presented, a lot of fresh cuisine. At the main building in front of the restaurant there is a bar (6pm-midnight), they make very good cocktails, very kind bar tenders. You can enjoy drink anywhere you want. All staff was amazing, extremely friendly and happy to help. A lot animation activities aqua gym, aqua dance, pilates, live music, table tennis competition, 1 hour walk into the village, etc. The bathroom and room was very clean. We slept very good, very quiet resort. We asked for less hard pillows and they immediately provided it. We rented a car through the hotel which was very simple. Ask a day before for a lunch bag to go if you are going to be away all day. We went to Elafonissi and Chania. Far away for one day excursion (total 440 km), but definitely was it worth it. The beach is sandy, not the best one, but it is ok, warm water despite the wind. Windy area so it is pleasant to stay in the sun. There are a lot of sunbeds an umbrellas everywhere. Clean beach towels every day. Great location, 10-15 minutes by car from the airport. Heraklion city as well. 3 min walk form hotel you will find a lot of shops. Thank you very much for amazing stay! We felt really good and relaxed.

Punti negativi: Bed matrasses are hard. Dinner should be extended till 10 pm (now is from 7 to 9.15pm). Regarding the food, we did not like how they prepare meat, a lot of spices which we are not used of it.

Punti positivi: The staff, the location, the gardens.

Punti negativi: The beds were very hard and uncomfortable.

Punti positivi: Quello che più ci ha colpiti è stata la gentilezza del personale. Tutti sempre sorridenti e disponibili, sia chi lavora nel ristorante e nei bar, sia i ragazzi dell’animazione. Abbiamo passato poco meno di una settimana in questa struttura all’interno di un viaggio molto più lungo. Se cercate la vera Grecia non lo consiglio assolutamente ma se volete rilassarvi davvero è il posto che fa per voi. Noi siamo stati in un comodissimo bungalow, non modernissimo ma dotato di tutti i confort necessari. I bungalow sono ben distanziati tra loro all’interno di un parco con le palme. Avete un piccolo patio ad uso esclusivo e la parte di giardino antistante la potete usare. È direttamente sulla spiaggia, quindi ciabatte e asciugamano (che vi forniscono loro) e siete pronti per la spiaggia dove trovate sempre delle sdraio libere (noi siamo stati ad agosto). Le sdraio della piscina sono molto più gettonate (e sono molto più comode) ma si trova spazio anche la. Abbiamo preso la formula all inclusive. La colazione è molto varia, il pranzo lo servono nel bar ristorante della piscina ma non ci siamo mai andati e anche la cena è piuttosto varia (non tutto eccellente ma se prendete i piatti più tipici andate tranquilli). Durante il giorno noi abbiamo preso frutta ma c’è ovviamente anche dell’altro (la cola è veramente terribile). L’animazione organizza aquagym, aerobica, Zumba, yoga, partite di Ping pong, pallanuoto e altro. Sono tutti sorridenti, preparati, cortesi e gentili. Con dieci euro di taxi arrivate ad Heraklion e subito fuori trovate negozi, bar e taverne. Molto consigliato, non per vedere la Grecia ma per stare immersi nei confort.

Punti positivi: - Receptionists are friendly. - Beautiful view (the garden is nice). - The weather is really good (yes I know that it does not depend on the hotel).

Punti negativi: - Poor choice of food (for example, no even peanut butter for breakfast or packaged yogurt). - That food you can find is not tasty (croissants smell yeast, meat is too fat, sausages are terrible). - Short lunch time. - The wine is worst I have ever tasted. It's impossible to describe. It tastes like ultra cheap wine + ashes. - WiFi is not available in room (the signal is too low) only outside of room. - Room shower without a curtain. - Shampoo and soap have not been renew. - It's a bit difficult to find sunbed on the beach because guests occupy them by towels. - The sea looks a bit dirty. - Mosquitoes.

Punti positivi: The staff were very polite and kind. The location was excellent. The beach was very easy to reach. Plenty of space for parking a car. The restaurant had a good choice of food each day. For a short stay this was ok, but for more than a week it would have felt repetitive.

Punti negativi: A bottle of water in the room each day would have been appreciated.

Punti positivi: The staff was excellent, they were very helpful and friendly! Loved the fact that our bungalow was right on the beach. The bungalow was cleaned daily, incl. mopping, bathroom cleaning of sand etc.

Punti negativi: The breakfast was poor quality, scrambled eggs seemed to be mixed in with something else to make more of them. The coffee was terrible and juices tasted like the cheap ones from the carton boxes you get for less than a euro. Wifi was also very very poor, we barely had any in our bungalow.

Punti positivi: Beautiful room with sea views, gorgeous well appointed bathroom lovely power shower! Great breakfast, lovely pool and right on the beach. In a great location within easy reach of local bars and restaurants. Immaculately clean. Lovely friendly staff. We will be back next year.

Punti negativi: Can’t fault anything about this hotel

Punti positivi: Location, staff super kind and helpful. The breakfast is excellent!

Punti negativi: I would suggest to have a complimentary bottle of water in the room.

Punti positivi: Good choice for breakfast, very friendly helpfull staff, lovely pool area with sea views, easy walk to bars and restaurants.

Punti positivi: Lovely hotel next to the beach. Really nice area, quiet and safe. Personnel very nice and helpful, available 24h. Good food!

Punti positivi: Friendly staff, good breakfast, good pool.

Punti negativi: Asked for a quiet room. It was next to the road and VERY noisy - cars, motorbikes, dogs barking. Bed VERY hard - couldn't sleep. Couldn't change room.

Punti positivi: the pool looked nice

Punti negativi: Breakfast was not good quality

Punti positivi: Nice balcony, fridge, towels were changed every day and it was allowed to use these by the sea, free parking around the hotel. Sea was close, it was calming to hear sea wave sounds during night time.

Punti negativi: Breakfast was repeating, no sun beds near the sea but you could carry one if you wanted. It was windy (good for kid surfers), two days it was stormy.

Punti positivi: Struttura non recente, ma completa di tutto. Grande e molto bella la piscina con sdraiato ombrelloni e bar praticamente sul mare Pulizia impeccabile , pulizia camera e cambio asciugamani tutti i giorni. Personale disponibile, cortese, gentile e accogliente. Ricca e varia la colazione . Assolutamente consigliata

Punti negativi: La possibilità di avere degli ombrelloni della struttura sulla grande spiaggia, sarebbe stato comodo, anche se c'era un lido proprio di fianco.

Punti positivi: la posizione ottima per raggiungere in breve tempo aereoporto e la città di Heraklio, la piscina disposizione degli ospiti con bar annesso e la spiaggia raggiungibile dopo aver percorso meno di 10 metri dalla piscina. La colazione buona e di qualità, La stanza era esattamente come le aspettative aveva un ampio balcone con vista sul mare, il bagno con una doccia degna di essere chiamata tale il frigorifero capiente.

Punti negativi: nulla a parte la mancanza dell'ascensore utile per portare i bagagli al primo piano. e la mancanza di una bottiglia di acqua di benvenuto sul frigorifero della camera.

Punti positivi: Central location, really close to the beach and easy walk to restaurants. 20mins walk distance from the city centre

Punti negativi: Nothing

Punti negativi: Bar in piscina meglio sarebbe aperto la sera.

Punti positivi: The location is very good. At the beach, there was a very nice swimming pool. You can catch a bus to go to the city . There are many shops and restaurants around.

Punti negativi: Everything was fine, the breakfast was very good, the weather in September was great. And the beach was nice as well with fine sand. And the sea was not deep.

Punti negativi: Eccellente in ogni senso

Punti positivi: A pochi passi dal centro città e dalla riva. Raggiungibili in meno di cinque minuti. Siamo andati a piedi con i bagagli dal porto all'hotel in 15 minuti. Ottima posizione centrale. Il personale era molto disponibile. 12 Euro di taxi per arrivare all'aeroporto. La colazione era deliziosa e abbondante. Le camere erano confortevoli. Buona pressione dell'acqua.

Punti negativi: Siamo dovuti andare via.

Punti positivi: Ad appena un isolato di distanza dal lungomare principale del lungomare. Cordiale ed estremamente ben posizionato. Belle camere e strutture. Colazione migliore che abbiamo fatto durante il nostro viaggio.

Punti positivi: Great location, very central and a short walk to restaurants and shops. The restaurant opposite was great, friendly staff and good local food. Breakfast was great with a selection of continental (toast, cereal, fruit and yoghurt) plus cooked items (bacon, egg, tomato and mushrooms). Friendly staff, check in and out very easy.

Punti negativi: No complaints, we would recommend this to people staying in Heraklion.

Punti positivi: Pros: quick check-in process, great breakfast, clean room. Cons: very uncomfortable mattresses, basic accommodations, small bathroom. We arrived to the hotel around 21:00 after flying in from Athens. The check-in process was very fast; they had our key waiting on us when we arrived, so we were upstairs in our room within five minutes. The hotel offered a fresh, delicious breakfast each morning -- it was included in the price of our room -- which we took advantage of for three of the four mornings we were there. The staff were friendly and helped us with a few questions/requests throughout our stay. Overall, this was a clean hotel that is great for a budget traveler, but if you're looking for a nice hotel with a few more amenities, I'd look elsewhere.

Punti negativi: The downside of this hotel is its simplicity. The rooms -- while clean and tidy -- are very, very basic. We weren't expecting a lot given the price and the amenities outlined on this website, but it was more basic than we were expecting. The mattresses were incredibly uncomfortable and made noise every time we rolled over, waking us up throughout the night. We stayed for four nights and not once did we sleep uninterrupted through the night. The room also didn't have an ironing board. There was an ironing board made available in a room on the sixth floor, but it was inconvenient to have to venture to the sixth floor each day to iron our clothes.

Punti positivi: Good location, good staff, good breakfast.

Punti negativi: Uncomfortable bed, old rooms, little bathroom.

Punti positivi: La colazione

Punti negativi: Niente sono rimasto completamente soddisfatto

Punti positivi: Excellent breakfast selection. Close to the centre of town

Punti positivi: Wide spread of breakfast. Rooms are decent.

Punti negativi: Breakfast could be earlier. Hot water not available for boiling in room.

Punti positivi: Staff, food, cleanliness and overall efficiency.

Punti negativi: No tea/coffee making facilities in bedroom

Punti positivi: Great little hotel within the city centre and within walking distance to the local attractions including the Archeological Musem (10mins walk) and restaurants. The room was clean and comfortable. Good breakfast. Free off-street parking or a discounted rate at a parking station less than 3mins walk.

Punti positivi: Location and hotel restaurant

Punti negativi: Bed was not comfortable...sagging mattress Inappropriate male nude picture on the wall???

Punti positivi: Struttura centrale a due minuti a piedi dalla movida del paese. Ristoranti e supermarket a portata di mano. Colazione ripetitiva ma tutto sommato buona.

Punti negativi: L’ultimo giorno non c’era acqua calda in bagno. Fatto presente il problema ma non risolto.

Punti positivi: Hotel was convenient, a few blocks uphill to center--or 1 block downhill to the sea--and a short walk along to the venetian fortress and one short block to a grocery store. The front desk was friendly, room was a decent size with fridge, good shower. Bed was too hard for me--but that's my preference alone. We didn't have one of the super-duper rooms with views of the sea--just a standard room. Buffet breakfast was good and we didn't go hungry. No complaints. I thought about renting a car to go out to Knossos and parking close to hotel--but forgot that idea as soon as I saw just how tight parking was on the street--so we took the bus to Knossos which was easy enough. That said--there is a paid public parking close by and the hotel does give you a voucher to lower the cost.

Punti positivi: Front desk staff were friendly and helpful answering questions about parking, luggage storage, and surrounding area. For breakfast they provided everything anyone could want and plenty of space inside and outside.

Punti negativi: Nothing

Punti positivi: Nice location near the beach. Hotel was clean. Room with sea view.

Punti negativi: Food and Beverage is acceptable. Can be improved.

Punti positivi: Pulizia, organizzazione, cortesia, disponibilità, servizi e cibo

Punti positivi: In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Punti negativi: Without being annoying, our room was a bit loud because it was next to the staircase.

Punti positivi: Good food, friendly staff, lovely views.

Punti negativi: Shower was broken.

Punti positivi: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious

Punti positivi: Rooms were modern. Entertainment representative was very good. Greek food options at buffet were excellent. Location on beach with mountain views was stunning. Staff were very friendly and even before we arrived sorted our big family party accommodation out by email efficiently. Swimming pool and surrounding area kept crystal clean.

Punti negativi: Area very much given to hotels, but we expected that and hired car from car rental nearby and toured Crete for one day to get flavour of island.

Punti positivi: Personale gentile, posizione fronte spiaggia pulizia ottima

Punti negativi: Abbiamo chiesto una camera due letti singoli, ci hanno assegnato una stanza letto matrimoniale dicendo che nn c'erano camere letti singoli, poi abbiamo scoperto che c'erano. La camera puzzava di fogna, il cibo sempre lo stesso molto elaborato con molti grassi. Abbiamo chiesto di prolungare il soggiorno fino alle 18. 00 nel giorno di uscita e dopo che ci siamo innervositi siamo riusciti ad ottenerla. Vino da buttare. Zona molto ventosa mare sempre mosso. All inclusive fino alle 23.00 dopo si paga tutto. Intorno all'Hotel nn c'è nulla nn si può passeggiare a piedi

Punti positivi: Great price for the offer of all inclusive.

Punti negativi: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.

Punti positivi: It's my first ever trip to exact same summer destination twice in a row. As before, it fully met my expectation. The place is close to airport & the city, yet the beach is long and relaxing enough if you walk a few minutes any direction. The hotel's most valuable asset are the people working there. The staff at the restaurant - those you meet most often - are always friendly, quick and always ready to help. The bar team also deserves a 5*. The family rooms we stayed in were clean and comfy. Everything required was there. Cleaning raised no issues. Liked the food - didn't miss any particular kind if food. Was never hungry :) Exept for rare peak days, there were always sunbeds at the beach, though it's hard to fined >1 spare sunbed by the pool past 10am. There's small private car park for your car. Staff speak English, German and some speak French as well. A special thank you voes to the manager - Nikoletta - who's been very helpful in making some non-trivial arrangements for my family members.

Punti negativi: Sometimes I missed the pool after 6:30 when it gets closed.

Punti positivi: People,hotel,service and food fantastic,almost on the beach. Really recommnended.

Punti positivi: La posizione fronte spiaggia con lido privato, la gentilezza e professionalitá dello staff, l´atmosfera della zona piscina con bar. Cena con buffet molto vario e con pietanze squisite.

Punti negativi: Nulla. E´stato tutto perfetto.

Punti positivi: Delicious, amazing food, great variety! Very friendly and professional staff, very clean property, had a great time!

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Very nice location, at the beach. Very kind people and they serve good food in the taverna at the beach.

Punti positivi: Good location on beach. Friendly staff.

Punti negativi: Entry to hotel was through restaurant.

Punti positivi: Second stay here. Fantastic location right on the beach. Run by a brilliant family who create a wonderful friendly atmosphere. All very relaxed. Strongly recommend for anyone looking for a totally chilled out beach break. 20 minutes from the airport.

Punti negativi: Everything was just fine.

Punti positivi: Albergo con ottima posizione fronte spiaggia. Personale ecczionale. Bagni nuovi appena rifatti, camera senza pretese ma direi ottimo rapporto qulità prezzo.

Punti positivi: personale gentile e disponibile, fronte mare

Punti negativi: bagno piccolo, si allaga per una doccia e rimani col bagno llagato, letti duri con le reti che si sentivano nella schiena

Punti positivi: La posizione, facilitå di parcheggio, pubblico e all'aperto. La gentilezza del gestore.

Punti negativi: La colazione, per 6€ si può dare qualcosa in più di pane e affettati. Niente yoghurt nè cereali, frutta, biscotti, solo caffè lungo e latte freddo. Un succo d'arancia a richiesta

Punti positivi: Struttura direttamente sulla spiaggia in una zona non proprio bellissima dal punto di vista del lungomare. La camera era con vista sul mare dotata di due stanze , una con 2 letti singoli e l'altra matrimoniale. Gli infissi davano la possibilità di isolare acusticamente dal mare e dalle voci provenienti dai locali situati sulla spiaggia. Possibilità di pranzare e cenare nel ristorante situato al piano terra a pochissima distanza dal mare e con prezzi contenuti.

Punti positivi: Everything was fantastic, thank you!

Punti positivi: Great friendly and helpful staff (Yiannis and his family). Conveniently located close to the beachfront. Free sunbeds and umbrellas for hotel guests. Large parking nearby. Relatively quiet area, but easy access to VOAK.

Punti negativi: Spartan breakfast. Noise from neighbours (thin walls between rooms).

Punti positivi: Staff extremely helpful Location right on a fabulous beach Excellent value for money. Returning again next week

Punti negativi: Zero

Punti positivi: Personale molto simpatico e gentile, stanza carina, pulizia ottima, ristorante molto buono

Punti negativi: Nulla

Punti positivi: Bell'hotel con la posizione e il cibo eccellente pausa. Io sono

Punti positivi: Location to port

Punti negativi: Shower. Bed. Pillows.

Punti positivi: Great hospitality

Punti positivi: La pulizia, la gentilezza del receptionist

Punti negativi: La colazione piuttosto scarsa e poco organizzata, ad un certo punto abbiamo dovuto chiedere le tazze e non tutto era a vista ma in frigo. La macchina del caffè essendo troppo piccola non riusciva a soddisfare tutta la clientela

Punti positivi: Staff were friendly and helpful. Room was modern, clean and quite comfortable. Breakfast was very good. Location close to port. Able to walk to restaurants and city centre.

Punti negativi: There was nothing wrong with the hotel, but it wasn’t exceptional

Punti positivi: A good value hotel. Comfortable and clean and a good location close to the Venetian harbour. The staff are very helpful. A generous breakfast is included. Very happy to recommend

Punti negativi: Nothing all good.

Punti positivi: -personale friendly e accogliente; -posizione buona per visita città : 5-6 minuti a piedi dal centro; -gradevole vista del porto dalla camera; -cassetta di sicurezza in camera; -wifi funzionante abbastanza bene

Punti negativi: -hotel un pò trasandato nella manutenzione; -scarsa dotazione in bagno (manca ad esempio una cuffia doccia); -molto fastidioso l'assordante rumore degli aerei in arrivo e in partenza dal vicino aeroporto. A tutte le ore; -materasso poco comodo : il corpo tende ad infossare ; -mancanza di una vera e propria hall; -breakfast molto basico, non certo da hotel a 4 stelle. Assenza dei buoni prodotti tipici cretesi; -possibilità di preparare bevande calde in camera , ma con dotazione squallida : 2 tazze, 2 bustine di the e zucchero; mancano i cucchiaini, i piattini e niente caffè; -il breakfast chiude alle 9,35. Troppo presto! -hotel non dotato di parcheggio proprio , ma c'è un parcheggio privato molto vicino all'hotel (central parking) a 15€/giorno oppure a circa 400m c'è il parcheggio del porto a 2,5€/giorno (ogni volta che si entra al parcheggio si pagano 2,5€ senza sbarra di controllo all'uscita); -rapporto qualità/prezzo decisamente migliorabile.

Punti positivi: We really liked the staff members. They were very helpful and respectful. The breakfast was wonderful. The hotel is in a nice location near major places.

Punti negativi: Nothing really. It was a nice stay.

Punti positivi: Staff very professional, sympathetic and helpful. Breakfast buffet is pretty ok. Rooms are clean and neat but nothing impressive.

Punti negativi: As I paid 485 EUR for 4 nights: way overpriced. Especially because the hotel is pretty sensitive for noise. Thin ceilings, buzzing airco’s and fridges. The place seems renovated not so long ago but there is already quite some ‘wear and tear’ on doors, locks, wardrobes etc.. definitely not on par with a 120 EUR++per night. If it would be 60 -75 EUR max. I’d say it would fit. Like often in S Europe. Just eliminate 1 * and it suits better.

Punti positivi: The hotel was stylish and the rooms comfortable. The location is fantastic and very central to everything we wanted to see in our short stay. Would definitely recommend it.

Punti negativi: The breakfast was very chaotic and felt under catered. We weren't able to get what we wanted before breakfast ended and felt like the hours were too short also.

Punti positivi: Only stayed one night, great position in Heraklion. Spacious room and excellent staff.

Punti positivi: The location is very convenient and the hotel clean and comfy. A plus is they are next to a lovely tavern.

Punti negativi: You can hear the planes, but probably that’s the case in any hotel in the center of Heraklion due to its proximity to the airport.

Punti positivi: Clean and fresh

Punti negativi: Breakfast could have been a little better by including fresh fruit with the cereals

Punti positivi: La disponibilità dell’host e la meravigliosa vista sul mare!!

Punti negativi: Purtroppo, per avere la vista, si deve rinunciare al silenzio!!

Punti positivi: Posizione ottima

Punti negativi: Bagno troppo piccolo Difficoltà nel trovare parcheggio

Punti positivi: This must be the best value hotel in Heraklion. Situated centrally right on the port. There are excellent seafood restaurants across the road on the sea side. The staff are efficient, helpful and friendly. The breakfast included in the very fair room price is very good. The rooms & bathrooms are small, they are more than adequate and the beds comfortable.

Punti positivi: The staff were quite friendly and the location was good. We only stayed one night.

Punti negativi: The towels in the bathroom looked like they had been in circulation for decades. They were quite tattered. The room needs an update for sure.

Punti positivi: The breakfast was included and it was excellent

Punti negativi: Shower is small but it wasn’t that bad

Punti positivi: Nice rooms, good breakfast. Staff very helpful

Punti positivi: This is a lovely old hotel with the most helpful and gracious staff you could find. Anything big or little, they will help with which makes foreign travel so much nicer. It is older and there is some evidence of the number of people who have enjoyed it before. The location was close to the bus, the ferry and the airport which was very convenient, but also made it a bit noisy at times, however we got around the city mostly on foot from the hotel so it worked for us. Nikos was particularly helpful for us.

Punti negativi: It is older and there is some evidence of the number of people who have enjoyed it before. The location was close to the bus, the ferry and the airport which was very convenient, but also made it a bit noisy at times, however we got around the city mostly on foot from the hotel

Punti positivi: the location was great the staff extra helpful and the breakfest was good

Punti negativi: dont like twinbeds

Punti positivi: The staff is kind. The location is great. Close to the main street and the harbor. The room is spacious.

Punti negativi: The shower room is tiny. There is a lot of noise from the airport.

Punti positivi: This hotel is right on the Old Town coastline near the fortress and only 10 minutes from the airport, so a great place for a stay after arrival or prior to departure. The staff was super, the breakfast very nice and we even had a balcony with a view of the sea. All of the best parts of the Old Town were within walking distance.

Punti positivi: The location is excellent and staff was friendly and helpful. Close to ferries and old town. Very easy walking distance to shops, bus and ferry terminal.

Punti positivi: The service

Punti negativi: The main hotel need a modernisation. Just a two stars hotel

Punti positivi: Ricco buffet struttura pulita e curata , personale gentile, intrattenimento serale piacevole. La vicinanza all'aereoporto può comportare la presenza di numerosi aerei in atterraggio e partenza ma non risulta così fastidiosa considerando la comodità di averlo a soli 10 minuti di distanza

Punti negativi: La camera è piuttosto datata , manca il piatto doccia

Punti positivi: All was almost perfect

Punti negativi: Maybe they can find local seasonal fruits

Punti positivi: clean hotel friendly stuff nice view food is good

Punti negativi: location is far from activities you need taxi or bus

Punti positivi: Polite and friendly staff amazing facilities and location. Close to the airport only 15 min with taxi and u have everything.

Punti negativi: Everything was amazing!!!

Punti positivi: Food was outstanding, staff were overly helpful. Beautiful hotel.

Punti positivi: It was quiet .

Punti positivi: Awesome breakfast and meals,great position,people super kind,wonderful beach

Punti negativi: Room old fashioned

Punti positivi: Struttura bella e confortevole, ristorante super e ottimo cibo....consiglio

Punti positivi: excellent food, very nice staff, the location is excellent with a very nice private beach, this hotel offers excellents facilities I recommend 100%! The dinning room staff are 100% professional. Thanks team!!!

Punti negativi: nothing to complain!

Punti positivi: Io e la mia ragazza abbiamo passato qui qualche giorno per una vacanza in totale relax. Ci siamo trovati molto bene! Abbiamo trovato una super accoglienza, dal receptionist, alla cameriera, lo chef e gli animatori, persino la signora del minimarket! Tutti molto gentili e disponibili. Abbiamo soggiornato nella cosiddetta dependance con vista piscina e.. sorpresa!! La piscina era direttamente accessibile dal nostro balcone (essendo a piano terra)

Punti positivi: Tutto il mangiare la piscina il bar tutto confortevole....