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Era solo di passaggio e avevo solo bisogno di un hotel prezzo decente e sono stato sorpreso dalla trattativa ho trovato su un hotel che nel mio libro deve essere di 7 stelle!!! Le camere erano spaziose e moderne, i letti e i cuscini sono molto comodi, Anche il bagno era molto bello!!!
La posizione, il prezzo L'aria condizionata in camera
La gomma La camera... I fattorini
Concierge e il personale era incredibile! Questo è un vecchio hotel, non quello che mi aspettavo per un marchio 59 poll.
Il personale era molto cordiale Camere puzzavano come un portacenere vecchio di almeno 10 anni. Le camere sono sporche e vecchie. Molto rumoroso. Servizio parcheggio forzato. Mi piace Omni ma questo è fondo del barile
Ristorante eccellente, camera bellissima, personale cordiale Opzioni di internet per gli ospiti di qualità scadente. Niente ethernet, WiFi mediocre
Il problema è che accanto c'è un complesso di bar e ristoranti e la musica di notte... a letto intorno a 2:00 del mattino. Quindi non posso consigliare
Great breakfast in the morning and great nightlife at the bar with amazing rooftop patio. Internet connection never really worked so we didn't make use of it.
The layout of the room was great! And the bathroom was outstanding. The hotel was difficult for many members of our party to initially locate. All most everyone went to the Hyatt House, 2 blocks away, before finding the Hyatt Place. Increased signage is needed, given that the entrance to the hotel is not road side.
The staff were all very friendly and helpful. The room was spacious and the bed very comfortable. Everything in the room was spotless. The location was very convenient. Breakfast provided lots of options and the staff serving it went out of their way to make everyone feel welcome. We were a bit surprised by the $22 charge for required valet parking but the valets were great. The morning we left, only one elevator was working, which caused a bit of a wait since we were on the top floor.
Nothing about this hotel is worthy of positive comment except the Valet Servicecleam Cleanliness. Service. Food. Beds. Quiet - the walls are paper thin. Elevator access - terrible. Response to problems - pass the buck. I do go to Charlotte a bit and I will NEVER stay here again.. Room was filthy with hair in the tub and used tissues behind the bed. The rolls were literally half baked dough. The beds could have been from the Spanish Inquisition. Worst of all was the front desk staff. While courteous, their answer was to pass the remarks on to Management and "see what could be done". Hey Hyatt - Don't make excuses, find solutions. It's called empowerment and unlike your hotel - It works!
It was very close to our venue of the concert at the stadium. Just a block away. But it was close to the metro station which had some shady people. But that's givin near any city area. There was bars and restaurants nearby. We had a good time. Just keep a close eye on yourself. But the view from our room was very nice of downtown. Especially at night when the building lights came on!
No parking and pool is on same floor as upscale restaurant.
We really had a great stay there!!! The hotel and staff were excellent!!! The only complaint was the parking,,, the valet was great but wish they would have had a parking lot, but being in the city that is understandable.
The location is a few blocks away from where I would prefer to be, but otherwise this is the perfect hotel for business travel
The staff was great. Marvin is an excellent staffer. He was helpful and friendly.
It was my first time in Charlotte, staff left a very good impression!
Good breakfast. Accommodating front desk personnel when wine bottles needed to be opened. Key required for elevator ; didn't always work, card keys frequently failed . Very difficult to figure out where the entrance was, especially since it was in an area of one way streets.
The location, staff, and room were great! Very helpful staff and comfortable beds. They only have 5 luggage racks, and there were non available upon check in or check out. It made it hard to transport our luggage with our 9-month old.
Excellent hotel in every way, except was a little too expensive. Price was too high .
Beds Hotel staff was uptight
It was close to Bank of America Stadium. At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.
Comfortable linens and an attentive staff highlighted our quick get-away weekend to this Queen City of the mid-Atlantic. It was a plant 15-minute stroll to the uptown area along quite, tree-lined streets. We expected queen and king-sized beds. We were given a room with two full-sized beds and ill-fitted sheets. The lighting was not all in working order, and my phone failed to charge overnight, leaving me curious about the staff electrician. There was no door in the walk-in shower, and the overspray nearly caused a slip on the floor of the cramped bath. It was a week after the DST time change, but the clock hadn't been touched. None of these issues was show-stopping, but noteworthy as a collection of caveats.
Decor Restaurant was a joke. Empty and expensive. Not a great value
Design, ambiance, and yes even the shower. Pillows! Horrible pillows ... no support ... wasn't comfortable at all.
Tutto intorno un buon rapporto qualità/prezzo. Il personale è cordiale. Facile da trovare, ecc. Sarebbe un ottimo posto per un soggiorno prolungato per affari. La colazione era... non è un gran che. Il personale non era troppo gentile. Ma non è stato questo il caffè dell'hotel dovrebbe essere tutto ciò che bene, ma è stato terribile.
Camera confortevole, un sacco di spazio e i cuscini. Ci sono un sacco di opzioni per la prima colazione. Un hotel molto bello.
Be careful if you stay at this hotel and plan to sleep. This property is situated directly across the street from the Epicenter which houses several very loud nightclubs. My room was on the street side and it was so loud I felt like I was actually in the club. Be sure to ask for a room on the back side if you want quiet. This is a new hotel so it was nice that everything was so clean and comfortable while I was awake.
The staff was very friendly and attentive; the location was great for attending events at the Times Warner Arena, shopping and dining; the room was clean, and very comfortable.
Ho trovato il tassista estremamente preciso (in positivo). Alla reception dovevo cambiare degli euro ma loro non offrivano questo servizio. Il tassista si e' offerto di farlo. Ha fatto controllare il tasso di scambio su internet e mi ha dato esattamente l'equivalente in dollari. (Il tassista era una persona convenzionata con l'albergo che abbiamo trovato giu' la sera per uscire a visitare la citta'). Niente. Forse dovrebbero cambiare almeno le maggiori valute (quindi tra queste l'euro).
Una degli Sheraton più belli dove ho soggiornato. Il personale è fantastico e le camere sono incantevoli.
Personale molto cordiale. Camere grandi e confortevoli La colazione calda gratuita Starbucks nella hall Internet gratuito Design molto moderno
Il personale era molto cordiale. Starbucks sul posto Poco personale delle pulizie
La colazione era molto buona!! Servizio in camera non alimentare
Excellent service. The concierge was very helpful at arranging for cabs and dry cleaning during my stay.
Prompt service. Bri and Turner very nice
The facilities were well kept. The room was quiet. The staff and people of Charleston seem to be as nice as any where I have travelled to. I am very impressed with Charleston.
Nuovo, elegante. La cucina ha tutta l'attrezzatura necessaria per fare un pasto. Letti molto confortevoli. Pavimenti di legno duro erano abbastanza pulite. La colazione era buona, il personale era gentile. Soggiornerei ancora qua. Leggi recensioni prima di prenotare con più lamentarci per capelli sul letto, e questo è chiaramente un problema per l'hotel, come abbiamo incontrato e come ben. La parte posteriore della porta del bagno ovviamente non vengono mai puliti o, sulla base delle macchie quando è chiusa. Chiaramente questioni il personale delle pulizie deve affrontare. Altrimenti la camera era pulita. Le pareti sono sottili, quindi si sente tutto nel corridoio, e molto dalle camere accanto e sopra la vostra.
Abbiamo apprezzato molto i letti e il comfort del materasso. Era anche molto bello avere un frigo e forno a microonde disponibili in camera. La lavanderia a gettone è sempre un'accoglienza aggiungere su. La piscina era bella e sempre vuoto. La colazione era buona. Mi è piaciuto l'aggiunta di yogurt greco. Il caffè era molto buono! Gran parte del personale era cordiale e accomodante. La "palestra " era OK, ma niente di più. Nessuna barbells, niente pesi. La macchina per andare in bicicletta e un tapis roulant non funzionavano. È stata una sorpresa per vedere le donne delle pulizie molto più attento a parlare al cellulare di fare il loro lavoro.