Hotel - Charlotte

The location, staff, and room were great! Very helpful staff and comfortable beds. They only have 5 luggage racks, and there were non available upon check in or check out. It made it hard to transport our luggage with our 9-month old.

Great breakfast in the morning and great nightlife at the bar with amazing rooftop patio. Internet connection never really worked so we didn't make use of it.

The staff was great. Marvin is an excellent staffer. He was helpful and friendly.

No parking and pool is on same floor as upscale restaurant.

The location is a few blocks away from where I would prefer to be, but otherwise this is the perfect hotel for business travel

It was very close to our venue of the concert at the stadium. Just a block away. But it was close to the metro station which had some shady people. But that's givin near any city area. There was bars and restaurants nearby. We had a good time. Just keep a close eye on yourself. But the view from our room was very nice of downtown. Especially at night when the building lights came on!

The layout of the room was great! And the bathroom was outstanding. The hotel was difficult for many members of our party to initially locate. All most everyone went to the Hyatt House, 2 blocks away, before finding the Hyatt Place. Increased signage is needed, given that the entrance to the hotel is not road side.

It was my first time in Charlotte, staff left a very good impression!

We really had a great stay there!!! The hotel and staff were excellent!!! The only complaint was the parking,,, the valet was great but wish they would have had a parking lot, but being in the city that is understandable.