Hotel: Pankow, Berlino

Punti positivi: Tutto era come dovrebbe essere.

Punti negativi: La connessione internet in camera si disconnetteva spesso

Punti positivi: Camera, staff, pulizia

Punti negativi: Posizione

Punti positivi: Ben servito dai mezzi

Punti negativi: Colazione cara

Punti negativi: Drinks in the bar only till midnight.

Punti positivi: Le bevande offerte nel frigo bar, la stanza grande e la zona dove era situato l'albergo

Punti negativi: La reception fredda nell'accogliere, sembrava quasi non fossimo benvenuti. Ci è stato richiesto di saldare subito il nostro soggiorno, come se temessero qualcosa...

Punti negativi: one female at the reception was extremely unpolite, even rude. morning coffee near reception was empty. system of free beer and water unclear, not explained during reservation.

Punti positivi: Just really homey and lovely. All good. Beautiful view of trees, nice terrace balcony, free beer :)

Punti negativi: Multi Charger in room 332 didn't work. One light above bed not working. Cleaner knocked at 10am or 11am to ask if he could clean room.

Punti positivi: Great location, nice combination of hotel and apartment living.

Punti negativi: N/A.

Punti positivi: Colazione e camere silenziose

Punti negativi: È mancata l’acqua calda per 2 giorni, non accettabile per un 4 stelle

Punti positivi: Clean n fresh feeling when you enter. Very good peaceful lakeside and residential location with ample of free parking around. The rooms are sound proof. 24 hr gym and checkin as we reached around midnight without the pressure of time and were able to do a workout in the morning. Had kitchen facilities and a fridge which was just perfect for us.

Punti negativi: Everything was perfect. Just a suggestion to keep extra pillows in the cupboard as someone like me prefers 2

Punti positivi: There was a kitchen stuffs.

Punti negativi: We were stayed at this hotel for 10days. They only clean the hotel room twice a week. Also they didnt replaced the shampoo(we had empty bottle and bought ourselves a new shampoo from a store) and a soap.

Punti positivi: Ci sono piaciute molto le stanze ( grandi e ben arredate), la posizione dell'hotel ( in mezzo al verde), l'eccellente colazione.

Punti positivi: The front desk service was excellent. Rooms were spacious and comfortable with everything you need. Perfect to relax in after marathon!Gym was very nice. Mini bar was a lovely treat! Easy to take tram to centre. Nice bar and restaurant. Beautiful park nearby. Highly recommended and would stay again

Punti positivi: It’s location and the rooms were quite spacious.

Punti negativi: Tea and coffee making facilities in the room would have been better and I would have expected it from a hotel of this standard. The ridiculous European pillow was just a downright problem and it was impossible to get comfortable with it, standard pillows should be used. The practice of having two duvets on the double bed is a waste of time as they keep falling off in the night.

Punti positivi: Quiet and clean room, quiet area, 5min walk from M1, 20-30min to U2/S2. Which in +-20 min take to city center. Staff was helpful, good parking. Definitely chose again.

Punti positivi: Near the hotel is a park, the place is quite.

Punti negativi: Shops, S-Bahn, cafes are at least 20 minutes far from the hotel.

Punti positivi: La struttura molto pulita ed accogliente..staff gentile..

Punti positivi: Everything was ok

Punti negativi: Hotel was over flight path. Good for plane spotting

Punti positivi: Rooms were nice, breakfast was great and I loved how soft the pillows were as most are way too hard for me (I sleep on my back so hard pillows strain my neck)

Punti negativi: Not much view from my room, though this was only a minor issue

Punti positivi: It's a very comfortable place, with very good buffet breakfasts, and very helpful staff.

Punti negativi: Travel time to Berlin by tram and train about 45 minutes.

Punti positivi: Breakfast was great

Punti positivi: Vicino ai mezzi di trasporto, la fermata è di fronte al hotel

Punti positivi: Camera economy spaziosa e pulita con tutto il necessario. Il quartiere è molto carino e tranquillo, facilmente raggiungibile con i numerosi mezzi di trasporto di Berlino a tutte le ore, giorno e notte. Ottimo rapporto qualità prezzo. Consigliato!

Punti positivi: La struttura è fuori dal centro, dunque per chi arriva in macchina e non vuole spendere per il parcheggio è perfetta! Si trova su una via ottima per arrivare o per ripartire! (Consiglio di evitare di passare per il centro di sera in macchina) La struttura è a 1km dalla metropolitana, facilmente raggiungibile... nelle vicinanze a (80metri) ci sono supermercati, mc donalds, kfc, birreria.... le stanze sono gigantesche, un vero appartamento! La stanza era una tripla, con addirittura angolo cottura e frigorifero... Hotel silenzioso! La colazione era ottima per gli standard della zona! Tutto sommato è consigliato!!!

Punti negativi: Nulla

Punti positivi: Personale molto gentile e disponibile. Parcheggio gratuito dell'hotel anche se a posti limitati e non prenotabile

Punti negativi: Camere calde senza aria condizionata. Albergo vecchio. Brutta zona a di Berlino su stradone molto trafficato. Rumoroso. No ristoranti- locali in zona raggiungibili a piedi.

Punti positivi: The hotel rightly deserves the high score it gets! Staff are lovely and helpful, the breakfast is great, the coffee too and the beds & pillows are comfy. I was lucky enough to be given an upgrade, which was super. Although the hotel is out of the centre the transport links are excellent and you can easily get where you want to as there is a tram a short 7 minute walk away or a short bus journey to the underground and suburban rail (U- & S -Bahn) with a stop just by hotel. I would highly rate and recommend this hotel.

Punti negativi: It was all good. There is no kettle in the room but it is no problem as there is a McDonald's and McCafe right by hotel which stays open really late so you can pick up a hot beverage on way back to hotel if you want to have a warm drink.

Punti positivi: the Wifi did not work, even w full signal, no egg or bacon... No parking even we click it should be there... The person receive us at night time was 5 star, smiling, help us w bags, made sandwich at 1 am... But huge problem I could not reply my emails and kids could not use iPads, not even Netflix would load, or send an email, the night person.. said the boos know about it... and 1 am haw many on the wifi? Its not okey have full signal wifi 1 am, and can't send an email in year 2000+

Punti negativi: wifi must be better, breakfast very bad, and have parking when u write u have parking have 3 spots to 300+ all and say u have parking seems more like scam to me...

Punti negativi: really need air conditioner and better parking

Punti positivi: The hotel's rooms are enormous. our room looks like a little apartment rather than hotel room. the breakfast......first class quality food. One of the best breakfast I've ever eaten in the hotels. Very clean all around and superb staff. Free car park

Punti negativi: Very poor Wi-Fi honestly it did not work in our room on the fourth floor. But if you are from EU country roaming is for free and GSM coverage is 4+ so it is not a huge problem

Punti positivi: Pulizia

Punti negativi: Affaccio della camera su strada trafficata

Punti positivi: Accogliente, stanze pulite ottima Colazione

Punti negativi: Tutto ok

Punti positivi: Cosy room, it felt like a small apartment, great atmosphere, kebab right next to the hotel

Punti negativi: Receptionist didn’t speak English

Punti positivi: Camera comoda e confortevole. Buon rapporto qualità/prezzo.

Punti positivi: Camera comoda e confortevole (doppia uso singola). Buon rapporto qualità/prezzo.

Punti positivi: Location was fine, easy to get to in a residential area. Paid less than 50 euro for the single room.

Punti negativi: Reception office is open from 10am to 7.30pm only, they had very little english. Room was basic and no real hotel facilities, more like an apartment building.

Punti positivi: Good sized room with big bathroom, nice quiet location although there is construction across the street which can get noisy in the day time, 7 tram stops from Alexanderplatz, small restos and various groceries nearby including 2 organic groceries

Punti negativi: Limited staff hours

Punti positivi: Fridge in the room was good for chilling beers and buying in food for breakfast. The inexpensive and easy public transport makes it a good location and easy to get anywhere. Shops and restaurants nearby.

Punti negativi: No kettle or second pillow but every country is different!

Punti positivi: Il confort e la pulizia

Punti negativi: Niente

Punti positivi: Spacious room! The property is near several tram stops, so getting around is easy. Two main grocery stores are also within walking distance.

Punti negativi: Nothing really.

Punti positivi: Very helpful staff despite slight language barrier. Great public transport nearby.

Punti negativi: No elevator for upper floors. Very thin walls so you can hear people in stairwell.

Punti positivi: Good transport and amazing history

Punti negativi: Great place apart from view from room was building work,so was pretty noisy at times

Punti positivi: pulizia, ambiente bagno molto bello e attrezzato bene con prodotti eleganti e gel doccia aggiornatissimo, organizzazione. - posizione favorevole per le mie esigenze - penso di ritornarci.

Punti negativi: armadio con poche grucce; stanza di dimensioni appena sufficienti; mancanza di ascensore,

Punti positivi: Very friendly staff, loved the places of interest cards that they had available with some of them having discounts. Room was perfect for me and the kids. Not much selection for breakfast so only had it once. Having the tram right in front of the hotel was perfect. Worth the money.

Punti negativi: Could have done with a kettle for hot drinks especially after a long day out. Mini bar in a tray is not ideal either.

Punti positivi: hotel lontano dal centro ma con la fermata del tram davanti che lo rende molto comodo.

Punti negativi: la colazione potrebbe essere migliorata con dolci freschi e non confezionati (anche le brioches). le camere ideali per una persona, un po' piccole per 2

Punti positivi: Colazione abbondante, staff disponibile e gentile

Punti negativi: L’acqua in bottiglia davvero costosa

Punti positivi: Ottima posizione e stanza comfortevole

Punti positivi: Staff were amazing very helpful hotel was clean Tram stop right at the front door

Punti negativi: No tea and coffee in room. Not a big selection of food.

Punti negativi: Staff was helpful and friendly. Room clean and just what we needed. We will gladly repeat our experience!

Punti positivi: Ottimo il rapporto qualità prezzo. Hotel confortevole.Ottima colazione. La posizione è un po’ decentrata anche se proprio sotto l’hotel c’è la fermata del tram che in poche fermate ti porta Al metro.

Punti negativi: Niente

Punti positivi: La posizione ottima. In 30 minuti prendendo il tram e la metro si arriva in Alexanderplatz. La struttura pulita, accogliente. Ci ritornerò sicuramente.

Punti positivi: The bed was comfortable. Was better than I thought.

Punti negativi: The breakfast buffet was not worth it for the price.

Punti positivi: Close to tram, price is slow. There isn't much, sorry. Just read the what I didn't like, it's full of details :) Enjoy

Punti negativi: Noisy area, curtains did nothing to block the sunlight and the internet just didn't work. Like at all. I couldn't find the staff and when I did meet one during checkout, he was slightly passive aggressive because I complained to booking.com instead of the hotel directly (even though staff a few and far between). For what it's worth, the internet does work but not in all rooms, the room I was in was quite far from the access point so I could see the access point, type in the valid password but it would fail as phones and laptop antennaes are not as strong as the access points. Ah well. at least it forced me outside more.

Punti positivi: La posizione è buona, la zona è tranquilla.

Punti positivi: The location was good (a bit out of the centre so it was quiet, but good transport links to the centre of the city). The room and bathroom were spacious and clean. I was allowd to leave my suitcase in reception on check out as my flight home was not until late.

Punti negativi: I was disappointed that there was only 1 small, thin blanket and one pillow. I looked in the wardrobe but there was no extra blankets, as there usually is in other hotels I have stayed in. IT was very cold during my stay there. - I had to sleep with some of my clothes on top of my nightwear! Unfortunately as I leaving the hotel very early and coming back very late, reception was always closed so I couldn't talk to anyone to ask for more blankets. Also, although a mini kitchen is there (with sink, fridge and cooker) - there were no impliments, cups, plates, saucers ....I had hoped to be able to make myself some tea/coffee but this was impossible as I was only there for a few days and didn't want to have to buy impliments! I found this very disappointing. Wifi was very bad - I had to use my mobile date while I was in the hotel as the wifi only worked intermittently and sometimes not at all. In summary: Please supply more blankets/pillows Please supply a kettle/tea and coffee making facilities Better wifi please.

Punti positivi: Friendly staff. Comfortable, clean, quiet room.

Punti negativi: Wi-Fi was super slow, sometimes didn’t work at all. And hallways could use more light at night.

Punti positivi: Il parcheggio privato e le condizioni della camera.

Punti negativi: La stanza matrimoniale in realtà era composta da due letti singoli vicini ma con un bel po' di spazio in mezzo.

Punti positivi: It is really comfortable hotel. Though, the hotel staff cannot speak English well but he is really nice. The room was quite big and clean. It is also very close to the tram.

Punti negativi: It's just my personal dislike of the smell of smoke.

Punti positivi: location perfetta non lontano da Alex Platz basic ma pulito con staff molto gentile si trova in una zona molto tranquilla.

Punti negativi: la colazione meglio farla nella pasticceria fuori la strada meno cara dell'hotel con prodotti tipici.

Punti positivi: Gentilezza

Punti negativi: I riscaldamenti non funzionanti...con la neve, non è bello!Anche se dovrebbe essere stato solo un guasto temporaneo...in ogni caso mi hanno cambiato la camera.

Punti positivi: It was easy to go to the downtown by tram!

Punti negativi: The pillows were hard and lousy. Not a big thing but eniveis...

Punti positivi: We liked the location and the kitchen in our room

Punti negativi: the smoke detectors were missing from our room and hallways outside the room, just wires sticking out of the ceiling. There was a charge for breakfast which we were not told about until after our stay... 50 Euros for 2 people and 3 breakfasts... not worth the price

Punti positivi: camera molto ampia, a 10 min di tram dalla alex

Punti positivi: The personnel was kind and helpful, the room was quite

Punti positivi: good price - good location - very close to public transports (tram stop is M4 Antonplatz) easy connection to centre (ex. Alexanderplatz)

Punti positivi: good location for car owners because it's situated just outside the Umwelt-zone, there is every 6 min a tram going to Alexanderplatz (you are there in less then 10min), friendly hotel owners and spacious room+bathroom, very clean and well equipped. Easy to park your car in the street (for free) or at their small private parking. Am just back from a 4 day visit in this hotel and I can recommend it to everyone. Cheap priced hotel!

Punti positivi: Excellent value - clean, quiet, comfortable Excellent location - short walk to public transporation, grocery stores, cafes, shops, etc. Very friendly and helpful staff!

Punti negativi: the reception was closed at our arrival (at 4.30 in the afternoon) - we waited in the streets for apx half an hour for the receptionist, who greated us with an announcement that he had called us the evening before for exact time for our arrival. The receptionist did not speek english