Hotel: Neukölln, Berlino

Punti positivi: The location of the hostel was great- just a 4 minutes walk from the U-Bahn. There were also many great eateries in the area, which were of decent price. The host was very helpful during the check in process and suggested many great things to do and see in Berlin. Overall, my friend and I had a great stay at Riverside Lodge!

Punti positivi: Great location, very friendly and helpful staff. I loved my stay there and will definitely come back.

Punti positivi: Lovely small hostel (but rooms are also available)! Clean and spacious dorms, with a huge personal space and big safe for an affordable price, wonderful! Berliner design and the owner is super friendly and give top advices ! I recommend 100%

Punti positivi: Really great location, and the owner Enrico is so flexible and giving helpfull tips of what to do in Berlin!

Punti positivi: Perfect location 4er room is cozy Nice tenant Close to supermarkets

Punti negativi: Hot shower is impossible

Punti positivi: This was the most spacious dormitories I had ever seen, there's enough space for 5 bunk beds, yet there were 3. you also get a large closet. Everything is very clean as well. Location is fine, walking distance to keuzberg, one metro ride to the city center.

Punti negativi: the kitchen could be better equipped - yet it's understood for such a tiny hostel.

Punti positivi: I stayed one week in this hostel - in the 6 person dorm room. The location in Kreuzberg is fine, it's no far from the metro station and some bars. The checkin window is small and there is not reception. I checked in with a friend of the owner. Later I met the owner he's friendly. However, this is not an 8.6 hostel, I stayed in more than 100 hostels last year. I will elaborate further in the rest of my review.

Punti negativi: This is not a 8.6 hostel. My conclusion is a 5.8 - I explain you why, and I'm surprised why I am one of the few who mention these points in their reviews. I spoke with several other guests while I was there and they think the same. 1) Mixed room 6 people existed was not in the photo. Instead of separate beds side by side as you on the booking.com photo's is not representing the reality. The 6 person drom room consists of 6 beds on 2 floors. Partly screened with curtains. 2) The locker of the person above me is in my private area. This means that he or she must regularly join in order to access private items. Very annoying for both of them. 3) In the description and conditions I have not been able to find that 3 euros had to be paid for linen or that bed linen should be brought along. As you can see I have stayed in many hostels but I have never experienced this. The bottom sheet or molton is also very dirty. 4) There are two showers. One has lukewarm water, which indicates a too low hot water supply. This is even dangerous in the context of legionella! Shower is warmer, needs to be turned on every 10 seconds and spayed in the bathroom. Partly because of this black mold develops on the walls. Black fungus is very unhealthy. 5) Basic things are missing, there are no towels, not even to dry your hands. The kitchen is suitable for one person and only has a separate heating element. Not worthy of a hostel. 6) Guest in a private room must walk through the hostel to get there. This causes the necessary inconvenience. 7) Beds are old or of cheapest wood which makes it creaky on all sides. When my neighbor turns around, I hear that and vice versa. Even the sound from my own bed is annoying to hear. The built-in second floor also makes a lot of noise! Moreover, I could have estimated this if the photos had been correct and complete.

Punti positivi: Personale delizioso che mi ha fornito sin da subito tutte le informazioni di cui necessitavo, posizione comoda per i vari mezzi di trasporto. Struttura semplice ma provvista di tutto.

Punti positivi: I liked the location, it's a calm neighborhood with a few really good cafes nearby. It was quiet during the night. Chill zone is nice and you can sit there. Hot water in the shower was nice.

Punti negativi: Our room was not cleaned when we arrived. There's no 24/7 reception, so our keys were left for us to pick up, and when we opened the door - there was bottles and bed from previous people. I called the manager and it was fixed pretty quickly, they also returned our money for the bed as compensation. The twin room has a window to the backyard - to the dumpsters and bikes parking. From time to time there was someone and it was not comfortable as it's super easy to look over to the window.

Punti negativi: Camera troppo calda

Punti positivi: Staff was really friendly and helpful. The bus stop is literally right outside the hotel.

Punti negativi: The beds were to hard for my liking. A little bit to far from a few places.

Punti positivi: Rooms were clean. Smell inside was nice, and rooms had a modern look inside

Punti negativi: Location is a bit far from the center and a lot of utilities.

Punti positivi: It was a very clean, non-smoking hotel. The bed was soft and clean didn't give me any problem considering I have allergic rhinitis.

Punti negativi: Too far from everything

Punti positivi: Ottimo comodissimo per aeroporto

Punti negativi: Un po' distante dalla metro

Punti positivi: Camera pulita, ottimo staff, colazione ottima

Punti positivi: it was quiet. the room was fine

Punti positivi: Friendly staff and room was great for the price.

Punti negativi: There wasn't much around in terms of nice places for breakfast/dinner or things to do. Fine for us as we were at a wedding, but I wouldn't stay here to visit Berlin and the sights.

Punti positivi: The room is clean and comfortable and

Punti negativi: Service only in the morning Not enough for a four star hotel with the amount of money paid per night

Punti positivi: La struttura

Punti negativi: Nulla

Punti positivi: the location was a bit far from the center but still close to the underground metros that you can access easily,i loved the room the bed was super comfy clean room. also the reception is very beautiful and the reception people were so nice and helpful for any information.

Punti positivi: The style of the hotel is excellent. The modern interior design gives a cozy feeling.

Punti positivi: Le camere sono grandi e ben arredate. Aria condizionata. Cortesi, il personale parla inglese. UN supermercato nelle immediate vicinanze. Vicino alla metro

Punti positivi: La posizione era eccellente, con facile accesso ai mezzi di trasporto locali

Punti negativi: Non c'era la piscina.

Punti positivi: Mercury had big 'airport' ambitions, in a still downbeat neighborhood. A walk away from trendy NeuKölln. Had an awesome room with a view, all perfectly kept in that 80's style and feeling.

Punti positivi: Camere spaziose, colazione ottima

Punti negativi: Posizione non ottimale

Punti positivi: L'accoglienza e l'affidabilità

Punti negativi: La moquette

Punti positivi: Nice for travel and a lot for meal.

Punti negativi: It is far from travel point.

Punti positivi: The proximity to every where.

Punti negativi: There nothing that we didn't like. On the other hand the cost of breakfast is too rxpensive.7

Punti positivi: Easy access to Templehofer Feld, subway, movie theater and some stores.

Punti negativi: Restaurants in the area are basic to average. You will have to travel by Subway to areas with better food and pubs.

Punti positivi: La posizione era ottima! Letto comodo, la tranquillità, l'assenza di rumori, la disponibilità dello staff. Ci ritorneremo!

Punti positivi: Beds were very comfortable

Punti negativi: No tea or coffee making facilities in room

Punti positivi: It was comfortable

Punti positivi: Gentilezza e disponibilità del personale

Punti negativi: there is no fridge in the room.

Punti positivi: We could left our luggage for a whole day at the reception after our check out moreover it was free. Thumbs up!

Punti negativi: There were a strange, unpleasant smell in the corridor.

Punti positivi: Today i called to solve an issue with the invoice for my colleagues stay at your hotel. The initial invoice was issued without the city tax and i had to justify the payment that i did with company card for the whole amount charged. Mrs. Gulia was very nice and promptly send me the invoice with city tax on my e-mail so i could solve the problem.

Punti negativi: I called from Romania around 21:00 PM on 28.10.2019, to asked if there are more rooms available in the hotel for another colleague that suppose to arrive that night. The staff who answer the phone told me the hotel is full, she did not approach the situation with empathy even if i was desperate to find a room for my colleague to stay. I asked if she can recommend any other hotel where i can find a room available but she mention to look on the internet and almost hang up the phone.

Punti positivi: Always clean and very comfy.

Punti negativi: Coffee facilities would be good and an ice machine.

Punti positivi: Clean, nice staff, possible to check in 24hrs, 6 min walk from train station.

Punti negativi: It looked much nicer in the pictures. A bit noisy because of the location.

Punti positivi: Personale, camera, pulizia e distributore automatico di oggetti sanitari e snack

Punti negativi: Nulla da segnalare

Punti positivi: La posizione era ottima in quanto vicina alle metropolitane.

Punti negativi: L'odore non buono della moquette nei corridoi

Punti negativi: Wifi con limitazioni