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5,2
Punti positivi: Staff was helpful and nice. Easy delivery and drop off
Punti negativi: The car was not cleaned before we got into it.
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2,0
Punti positivi: Nothing.
Punti negativi: I was quoted a price of $380 for a compact suv and was charged a standard size for a total of $524.
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9,6
Punti negativi: The car rental fee was great, but Dtw tax is outrageous. Adds 50% to the rental
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10,0
Punti positivi: staff was friendly and efficient
Punti negativi: all was well, no improvements needed
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9,6
Punti positivi: Great customer service at pick up and drop off points of contact!
Punti negativi: Shuttle bus drivers were not helpful and one was not even courteous. People struggled stepping up and putting their luggage on the bus - no offer to help. One of the drivers actually started to pull away as someone was still loading their luggage on the bus - then complained that she had to go as their was another bus behind her.
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8,4
Punti positivi: The car itself was very nice and the employees were delightful.
Punti negativi: The type of vehicle I had selected was not available, which was a little disappointing, but understandable. I did a last minute rental, so it was a little pricier than I would've liked, but still cheaper than an airplane ticket.
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7,2
Punti positivi: Staff was friendly and helpful.
Punti negativi: Did not know about the policy of having a major credit card to pay for a 15 passenger Van. Received a 15 passenger van with seating for 11.
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10,0
Punti positivi: Staff friendly Process went quickly
Punti negativi: Traffic on I-94
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2,0
Punti negativi: Showed up at the counter and was told there wasn’t any vehicles available. Stepped aside for just a minute and booked one on kayak, went back to the counter and all the sudden there’s a vehicle available. Kinda weird, there’s more but typing space is limited.
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9,6
Punti positivi: Easy pick up and drop off. I liked being able to pick the vehicle we were renting. Didn't need to do a walk around inspection probably because we had insurance. Car drove nice, no problems.
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8,8
Punti negativi: Wow this was a very expensive rental.
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10,0
Punti positivi: Easy check-in. No hassle
Punti negativi: Very streamlined. Excellent execution
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9,6
Punti negativi: The car rental fee was great, but Dtw tax is outrageous. Adds 50% to the rental
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10,0
Punti positivi: staff was friendly and efficient
Punti negativi: all was well, no improvements needed
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9,6
Punti positivi: Great customer service at pick up and drop off points of contact!
Punti negativi: Shuttle bus drivers were not helpful and one was not even courteous. People struggled stepping up and putting their luggage on the bus - no offer to help. One of the drivers actually started to pull away as someone was still loading their luggage on the bus - then complained that she had to go as their was another bus behind her.
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10,0
Punti positivi: Staff friendly Process went quickly
Punti negativi: Traffic on I-94
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9,6
Punti positivi: Easy pick up and drop off. I liked being able to pick the vehicle we were renting. Didn't need to do a walk around inspection probably because we had insurance. Car drove nice, no problems.
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8,8
Punti negativi: Wow this was a very expensive rental.
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10,0
Punti positivi: Easy check-in. No hassle
Punti negativi: Very streamlined. Excellent execution
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8,4
Punti positivi: The car itself was very nice and the employees were delightful.
Punti negativi: The type of vehicle I had selected was not available, which was a little disappointing, but understandable. I did a last minute rental, so it was a little pricier than I would've liked, but still cheaper than an airplane ticket.
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7,2
Punti positivi: Staff was friendly and helpful.
Punti negativi: Did not know about the policy of having a major credit card to pay for a 15 passenger Van. Received a 15 passenger van with seating for 11.
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5,2
Punti positivi: Staff was helpful and nice. Easy delivery and drop off
Punti negativi: The car was not cleaned before we got into it.
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2,0
Punti positivi: Nothing.
Punti negativi: I was quoted a price of $380 for a compact suv and was charged a standard size for a total of $524.
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2,0
Punti negativi: Showed up at the counter and was told there wasn’t any vehicles available. Stepped aside for just a minute and booked one on kayak, went back to the counter and all the sudden there’s a vehicle available. Kinda weird, there’s more but typing space is limited.
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