The Grand Hotel & Spa

Punti positivi: The location was amazing just a short walk from the station . A fantastic welcome from Wayne at the door . Graham took us to our room and gave us lots of information. Sitting outside on the ...

Punti negativi: Although the room was lovely there was a problem which couldn't be rectified. We were upgraded on the 2nd day which was very nice - unfortunately we had the same problem with this room ; we didn...

Punti positivi: Staff were brilliant ...

Punti negativi: That we had to leave at the end of our holiday.

Punti positivi: Room was delightful, fabulous bathroom with molton on brown toiletries and best ever towels, fluffy and warm from the heated towel rail. Beds super comfy with the perfect pillows.

Punti negativi: Nothing ar all

Punti positivi: Very comfy bed and quiet room

Punti positivi: Being upgraded because it was my birthday and my family had provided champagne and strawberries in the room.

Punti negativi: Breakfast in the room was not as good as on previous visits. Fresh fruit choice seemed more limited.

Punti positivi: I was very early arriving and didn't expect to be able to check in, but a room was available. I was just expecting them to look after mu luggage-so well done them, it made my day! My room was ...

Punti negativi: Having to leave.