Yotel Washington DC

La camera era perfetta

Ho dovuto pagare per il parcheggio, internet e il cibo io non mi piace il servizio clienti l'ascensore non funzionava la mia camera era al piano 8 Anche se ho cercato un collegamento a internet e pay non funzionava Quando ho parlato alla reception non mi hanno chiesto aiuto per portare il mio computer portatile e telefono giù per le scale

Okay, ma troppo caro

L'esterno e le aree comuni erano belli e ben tenute. La posizione era fantastica. Vicino a musei, alla capitale dello stato, alla stazione Union e ai ristoranti. La camera era abbastanza pulita e abbastanza confortevole.

Per il prezzo, la camera che avevamo non era stata mantenuta in modo adeguato. La porta del bagno era scheggiata in fondo, la moquette era rotta in alcuni punti, e alcuni attrezzi erano datati. Non quello che mi aspetterei da un hotel "boutique" in questa fascia di prezzo. Inoltre, la camera che abbiamo prenotato (e che abbiamo pagato in anticipo) non era disponibile al momento del check-in (avevamo prenotato una camera deluxe con letto king size) e abbiamo dovuto passare a una camera con letti queen size e non è stato offerto alcun rimborso.

Il letto era comodo.

Il personale era terribile e non ho cercato di onorare la mia prenotazione prima che in qualche modo ci trovassero una camera. Più ospiti sono venuti da me mentre stavo cercando di fare il check-in con gli stessi problemi. Parcheggio troppo costoso.

Ottimo hotel, buona posizione, pulito e confortevole

Il confort offerto dalla stanza

Aver trovato che qualcuno era entrato in camera ed aveva dimenticato sul desk la chiave elettronica.

The service was great.

The overall hotel was just blah. The walls are thin and the hotel is located next to a fire station and so we heard sirens all night. Our hotel room overlooked dumpsters but we weren’t expecting much more. The room overall just felt shabby and needing updates - wall paper bubbling, chipping tub tiles, etc the bed wasn’t the most comfortable either but it was good for what we needed - a place to sleep. However the parking situation was the most irritating because to park is $50 but we were told if we stayed less than 24 hours we would only be charged the hours we parked. This was not the case and still had to pay the $50 for only being parked there for 18 hours.

Not recommended unless you are looking for a heada

We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us.

We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.

You pay for what you get

The location was good. The decor was nice and what you would expect from a 4star hotel.

They tried to charge us for umbrellas that were returned to the front desk. When I returned the umbrellas to the front desk, the lady was very rude for no reason. Two of the elevators were out of service and the other two seemed as if they would break soon. It was scary everytime getting into the elevator because it would shake and make a noise. Twice the door didn't close all the way completely, leaving a small crack, and the elevator would not move. I highly doubt I would stay here again because of the lady I dealt with that was rude and tried to charge me for umbrellas that were returned.

location, clean and nice room, good room service

some personell, lack of polintess and manners, not attentive and not accurate. Not welcoming.