Recensioni ospiti
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Tutte le recensioni
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Coppie
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Famiglie
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Business
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Viaggiatori solitari
Valutazione complessiva
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8.8 "Connessione internet più che buona."
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8.7 "La piscina è bella."
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8.7 "Attrezzature per sport e benessere molto belle."10.0 "
Area fitness eccellente per il 100%." -
8.7 "Servizio eccellente."9.6 "Il 96% pensa che lo
staff sia molto gentile ." 8.4 "Il 84% pensa che ilservizio sia molto professionale ." 8.2 "Il 82% considera lostaff della reception eccellente ." 9.3 "93% degli ospiti afferma che ilservizio concierge è fantastico ." -
7.6 "Ottimo comfort."7.9 "Il 79% afferma che
i letti sono confortevoli ." 8.2 "82% degli ospiti ritiene chele camere siano spaziose ." -
7.0 "Buona colazione."
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6.8 "Pulizia nella media."6.3 "Solo 63% degli ospiti afferma che
le camere siano sufficientemente pulite ." 6.4 "Solo 64% degli ospiti ritiene lapiscina pulita ." -
6.4 "La spiaggia è così così."
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3.6 "Livello sotto la media."0.5 "Il
prezzo è troppo alto per il 95%." 2.3 "Il 77% afferma chela colazione è troppo costosa ."
Valutazione complessiva
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8.9 "Servizio eccellente."9.6 "Il 96% pensa che lo
staff sia molto gentile ." 8.3 "Il 83% considera lostaff della reception eccellente ." 8.1 "Il 81% pensa che ilservizio sia molto professionale ." -
7.2 "Le camere sono belle."9.2 "Il 92% ritiene
che la vista sia bella ." 7.7 "Il 77% afferma chei letti sono confortevoli ." 8.4 "84% degli ospiti ritiene chele camere siano spaziose ." -
6.7 "La posizione è accettabile."
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6.3 "La colazione è mediocre."
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6.2 "Pulizia nella media."5.4 "Solo 54% degli ospiti afferma che
le camere siano sufficientemente pulite ." -
3.2 "Livello terribile."0.3 "Il
prezzo è troppo alto per il 97%."
Valutazione complessiva
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8.6 "Servizio eccellente."9.4 "Il 94% pensa che lo
staff sia molto gentile ." 8.3 "Il 83% considera lostaff della reception eccellente ." 8.5 "Il 85% pensa che ilservizio sia molto professionale ." -
7.3 "Posizione buona."
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7.1 "Buona colazione."
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6.9 "Le camere sono accettabili."5.5 "Solo 55% degli ospiti afferma che
le camere siano sufficientemente pulite ." -
6.5 "Pulizia nella media."5.5 "Solo 55% degli ospiti afferma che
le camere siano sufficientemente pulite ." -
3.4 "Livello sotto la media."
Valutazione complessiva
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8.6 "Servizio eccellente."
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7.4 "Posizione buona."
Valutazione complessiva
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8.3 "Servizio eccellente."
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8.0 "I servizi sono buoni."8.5 "85% pensa che la
struttura sia stupenda ." -
7.6 "Ottimo comfort."
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7.3 "Le camere sono belle."
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7.1 "Posizione buona."
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
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7.7recensione da
Love the casino love the Metropole restaurant love the pool I don't like it there is not a beach in the hotel
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10.0recensione da
I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful. The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
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7.7recensione da
Hotel is clean and friendly staff Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
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10.0recensione da
The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great. Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.
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5.7recensione da
Housekeeping is mediocre, they take too much time to get the whole floor clean.
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7.7recensione da
The infinity pool was great! Rooms were nice and beds were extremely comfortable. The rooms didn't have vents and the food and drinks are expensive.
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6.8recensione da
Good location and hotel looks great The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.
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7.6recensione da
The view the infinitity pool and the casino The staff at nice and also they don't change your sheets everyday unless it's requested
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7.6recensione da
The rooms are clean, facility well kept, and staff friendly The bed was not as comfortable as we expected
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8.0recensione da
It was close to convention center. It does not have facilities to clean your clothes at your own. It should have a small laundry area. I stayed 4 days for a volleyball tournament, and I had to clean the uniforms by hand everyday. They just have a few fridges we were put on a wait list and never call us.
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9.6recensione da
Rooms were very nice, clean and comfortable. The staff was warm and friendly. Loved the total non-smoking environment which amazingly included the casino. We also appreciated having the green option available for opting out of daily room service. Had difficulty getting service in their restaurant in the evenings. In fact, one evening we were the only two patrons and after being seated for 10+ minutes with no waitperson approaching us, we left to go eat elsewhere. However, breakfast was great!
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10.0recensione da
I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful. The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
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10.0recensione da
The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great. Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.
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8.0recensione da
It was close to convention center. It does not have facilities to clean your clothes at your own. It should have a small laundry area. I stayed 4 days for a volleyball tournament, and I had to clean the uniforms by hand everyday. They just have a few fridges we were put on a wait list and never call us.
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9.6recensione da
Rooms were very nice, clean and comfortable. The staff was warm and friendly. Loved the total non-smoking environment which amazingly included the casino. We also appreciated having the green option available for opting out of daily room service. Had difficulty getting service in their restaurant in the evenings. In fact, one evening we were the only two patrons and after being seated for 10+ minutes with no waitperson approaching us, we left to go eat elsewhere. However, breakfast was great!
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7.7recensione da
Love the casino love the Metropole restaurant love the pool I don't like it there is not a beach in the hotel
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7.7recensione da
Hotel is clean and friendly staff Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
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7.7recensione da
The infinity pool was great! Rooms were nice and beds were extremely comfortable. The rooms didn't have vents and the food and drinks are expensive.
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6.8recensione da
Good location and hotel looks great The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.
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7.6recensione da
The view the infinitity pool and the casino The staff at nice and also they don't change your sheets everyday unless it's requested
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7.6recensione da
The rooms are clean, facility well kept, and staff friendly The bed was not as comfortable as we expected
