Hotel a Magaluf

Punti positivi: Food good and hotel spotlessly clean

Punti negativi: Two single beds pushed together to make a double bed that was requested.

Punti positivi: The food was excellent and great service variety

Punti negativi: Nothing it's was well worth the stay and totally enjoyed the stay

Punti positivi: posizione, camera, ristorante,piscina,

Punti negativi: i servizi non all'altezza di un 4 stelle

Punti positivi: The meals in the restaurant. The staff was very nice The location

Punti negativi: The hair dryer was useless. The pool was dirty. The snacks in the pool area were very bad The lifts were so slow

Punti positivi: The pool area was fantastic with plenty of loungers and seating. Laying on a sun lounger looking out over the ocean was the most relaxing thing. The view is just perfect and with easy access to the beach you can choose pool or beach easily. The food is also great with loads of variety and the service is excellent, always keeping the food fresh and tables clear.

Punti positivi: Lo staff è gentilissimo, la comodità dell'ascensore che arriva in spiaggia, le camere hanno quasi tutte il terrazzino e sono spaziose.

Punti negativi: L'albergo ha davvero molto più potenziale, andrebbe solo ristrutturato ancora un po. Il pranzo tale away misero

Punti positivi: The hotel is located on a peninsula, up on a hill, so the view of the sea, beach and the city is amazing. We stayed on the last floor, and my guess is the view is really good only on the last 3-4 floors. We were really lucky and got the room at the end of the hallway, which is slightly bigger, has a window in the bathroom (which is also slightly bigger) and offers the best view of the city. The breakfast is a buffet and is more than enough, in terms of quantity and variety. If the weather is warm enough, you can also eat outside. There is an elevator with direct access to the beach, a restaurant, a terrace with a pool and also a bar. The area is quite active, with lots of bars and pubs around; everything is within walking distance, including supermarkets. The noise wasn't really a problem, most of it is canceled once you close the windows. Keep in mind that Magalluf is well-known for it's nightlife.

Punti negativi: The wristbands. You are forced to wear a RFID wristband for the entire duration of your stay. They come in different colors, depending on your accomodation's meals package. In the restaurant, the waiters were watching the ones that didn't have the all-inclusive package like hawks (of course, based on the wristband's color). The reason is quite simple: for the ones that don't pay for all-inclusive, no beverages are included at dinner. Not even water. They see you drink, they bill you. The restaurant is quite packed in the evening and, at dinner, which is also a buffet, if you don't come early, you may lose some choices, that aren't replaced. The parking area is very, very small, it can accomodate about 7-8 cars without problems, but there are usually more than 15-16, blocking one another. If you need to get out, you have to call the owners of the cars blocking you. You blocked a car or more cars, you might get called to move it. Don't bother, there are enough free parking spots around the neighbourhood (you are more likely to find a spot on the small streets). The hotel itself feels and smells a little old, the elevators are slow, I would say it's a 3-star, at most. The wristbands thing really keeps me from ever coming back. Solving the hotel's trust issues with its clients by making everyone wear identifying devices is not the way to go. It's a hotel, not house arrest. The fact that waiters watch over you like you are thieves doesn't help.

Punti positivi: La Posizione e la bellissima panoramica dalla camera

Punti positivi: We had an amazing view onto the Magaluf bay from our room, it was a great place for a morning coffee. Absolutely amazing selection and quality food served at both breakfast and dinner, I wish i was able to eat more, it was so delicious. The pool had the perfect temperature and size, and there is a lift that leads you straight on the beach so you don't have to travel far. Great cocktails and evening entertainment introducing multiple singers, dancers and comedy shows. We also enjoyed playing pool. We have used the laundry service, and we were pleased with it, everything was clean, fresh and neatly folded, what is more to ask. Rooms were tidy, the cleaning lady was a fabulous person, we felt actually bad about leaving any mess around.

Punti negativi: Beds and pillows are either made of granite or i'm just too soft for it. Could not get a proper night rest. Pool bar snacks could have a bit better selection.

Punti positivi: I dolci,la palestra e lo staff molto professionale

Punti negativi: Che non mi hanno servito la paella de marisco

Punti positivi: Location was stunning everything was a high standard.

Punti negativi: Entry on to beach was a health hazard , wonky steep steps down onto beach then a broken footpath on entry onto beach you would of thought this Quality hotel would put this right i nearly broke my ankle down there and a lady got took to hospital with a injury work needs doing urgently . No cheese and biscuits at evening meal Evening Entertainment was poor quality.

Punti positivi: Room with sea view worth the extra, food and drinks excellent, staff super good always very smart and very quick to help. Pool area brilliant view. Tribute singers or acts on every night 2130 to 2300.

Punti negativi: Foam mattress a bit hard, access to beach / magaluf strip via stairs or lift closed after midnight, €5 euro cocktail bar set up Friday night, despite cocktails free at main bar (bit odd and not sure they sold any), No coffee machine on in restaurant for after dinner.

Punti positivi: The place is very clean and beds are super comfy.

Punti negativi: The walls are not very thick so you can hear when.people talk in other rooms and noises. I was lucky and the other clients were not very loud so.I could sleep well.

Punti positivi: I like when places are what I expected: clean, value-for-money and comfortable. The guy who checked me in was friendly and let me check out an hour later, so I really appreciated that. Thanks for a great stay!

Punti negativi: I think it's me: didn't know how to work the a/c heating thing properly! -embarrassed-

Punti negativi: Avoid this place!!! When you book with them it’s one price and when you check your credit card they overcharge you and apparently is due to property policy!?!? Never again would I book with them

Punti positivi: Everything was really good. It exceeded my expectations!

Punti negativi: Only 2 things: too soft pillows and low water pressure.

Punti positivi: Ottima posizione ambiente pulito

Punti negativi: Staff praticamente inesisteente

Punti positivi: Molto accogliente. A 2 minuti a piedi dalla spiaggia di Palmanova e 3 minuti dalla spiaggia di Magaluf. Pulito e sicuro.

Punti positivi: La pulizia, la posizione, la flessibilità

Punti negativi: Proprietario un po’ freddo ma gentile

Punti positivi: Beautiful view!! Wonderful staff very nice !! Thank you!! Love it

Punti negativi: Nothing

Punti positivi: Colazione e posizione ottime. Staff molto gentile e disponibile.

Punti negativi: Assenza di parcheggio.

Punti positivi: Fantastic Hotel with amazing staff and facilities, Breakfast was great, good selection well laid out. Pool Bar Terrace wonderful staff and selection of drinks

Punti negativi: Rooms are dated and no coffee/tea facilities

Punti positivi: The room was cleaned everyday. The sea view from the balcony was fantastic. Breakfast was not bad.

Punti negativi: The room looks a little bit old.

Punti positivi: Lo staf molto gentile e sempre con il sorriso

Punti positivi: Ottimo il personale soddisfano l'esigenza dei clienti, ottimo posto, vicinissimo alla spiaggia. Colazione pranzo e cena tutto a buffet abbastanza buoni

Punti positivi: Very good breakfast, staff were excellent

Punti negativi: All very good, thank you.

Punti positivi: Tutto

Punti negativi: Non mettere come bevanda l'acqua x la mezza pensione.

Punti positivi: Tutto,la posizione,la gente,il mangiare,non mi lamento di nulla.

Punti negativi: Nulla.

Punti positivi: Everything would definitely go back, the food was fabulous, staff were great, clean, cant fault it for the value

Punti negativi: The window didnt lock and the bath was really small if your above 5'5 anyway, but that didn't really bother us

Punti positivi: Hotelroom was cleaned thorougly every day and you have a lovely view from your room. Staff in the restaurant would remember you. To include breakfast and dinner in your stay was really cheap. The options for dining were diverse everyday. Even for vegetarians there were several options that would change every day.

Punti negativi: In hindsight, this was not the location we were looking for. The cities (Magaluf and Palmanova) were a 100% directed at tourists. We thought to take busses to other places, but that took so long. (It's better to be situated in Palma if you want to take busses to get around the island). Getting to Palma was pretty decent - a 40 min trip by bus. The food in the restaurant was kinda hit or miss. We'd take small portions to our table to see if it was okay and then return for more. Oftentimes there was too much salt added, or food was over/undercooked. It was just me (my boyfriend didnt mind it at all) but i could feel the springs in the matrasses - which would poke me in my ribs and hips at night.

Punti positivi: Fridge in room

Punti negativi: No bar service at cliff

Punti positivi: Il parco giochi

Punti negativi: Il personale poco attendibile, il mangiare non di gran qualità, la struttura avrebbe bisogno di una buona riforma

Punti positivi: I giochi per i bambini che vanno bene anche per gli adulti. Consiglio solo una settimana...

Punti negativi: La camera vista mare mi aspettavo una vista migliore e poi era veramente piccola.

Punti positivi: I liked that there was a good bit for the kids to do and it is rght beside the beach.

Punti negativi: We first stayed in a room on the third floor it was a disgrace I had to meet the manager the next morning to request a room change was a bit stressful on the first 2 days but once we got settled in it was ok. Food isn't great also I wouldn't recommend all inclusive.

Punti positivi: Everything. I love receptionists . In a diner room is a bit like in army. Beside lovely. Food lovely

Punti positivi: Very nice staff

Punti positivi: Location was very close to the Magaluf beach. Breakfast and dinner buffet were really good with lots and lots of choices. The pool, amusement park, and the water theme park were excellent. Very entertaining. There are lots shops, bars, and restaurants around.

Punti negativi: Room size was relatively small, especially for a family. The speakers were relatively loud during the evening musical performances.

Punti positivi: La colazione

Punti negativi: Tutto il resto

Punti positivi: I giochi per i bambini

Punti negativi: Siamo stati letteralmente aggrediti la prima sera da una cameriera perché non sapevamo come funzionassero le bevande.cibo scarso e ripetitivo...stoviglie sporche

Punti positivi: Praticamente tutto

Punti positivi: Nothing really

Punti negativi: Cockroaches in restaurant Temple pillar falling down at front Aircon leaking Charged you to use the lockers for swimming Had to pay for so called rides ( they were cinemas) and wasn’t told when booked Paid double the price than most Food disgusting Not a theme park And certainly not suitable for under 5’s Overall V poor don’t go there save ur money

Punti positivi: Cibo ottimo molta scelta e sempre diverso

Punti negativi: Niente

Punti positivi: Location is very good. Options for kids great. Very good mini golf facilities.

Punti negativi: Rooms needed renovation.

Punti positivi: la disponibilità e la cortesia del personale

Punti positivi: Il personale e gentilissimo ,il bar e aperto fino alle 00.00 cibo abbastanza buono e variegato...insonorizzazione delle stanze non ottima

Punti positivi: Staff of bar, dining and reception were very welcome and nice.

Punti negativi: Rooms could be cleaned properly at least every second day. In 7 days of staying no one even moped the floor in the room, no one even checked the balcony.

Punti positivi: The staff!

Punti negativi: There was only instant coffee at breakfast, no espresso, not even americano was an option. And the bar serving real coffee only opens at 10am. Luckily there are cantinas nearby where we could get it every morning. The furniture and fittings were of very poor quality. There was no option to postpone /skip room cleaning, which I'd have preferred, as we didn't spend much time in the room, we could ease the staff's duties and be more eco-friendly as well.

Punti positivi: Breakfast, Dinner, Pool and Location are all excellent! There are even shows in the evening.

Punti positivi: Breakfast and Lunch

Punti negativi: Duchas

Punti positivi: The staff was amazing. Clean room. The food was good.

Punti negativi: Alex from the reception could use some proper training about how guests are welcomed when they arrive. Save your money and go get your breakfast elsewhere...staff in the restaurat, security and the cleaning ladies are all lovely and welcoming though!

Punti positivi: La posizione sicuro molto comoda per raggiungere qualsiasi cosa, staff gentile accogliente e disponibile. Ottima presentazione del cibo e vasta scelta e sopratutto buono !

Punti positivi: Deposito valigie Doccia a richiesta prima della partenza Vicinanza alla fermata per bus A11 che va diretto in aeroporto Vicinanza alla spiaggia Vicinanza al parcheggio per auto Pagamento anche con bancomat

Punti negativi: .

Punti positivi: Lo staff molto gentile,posizione ottima 400 metri dal mare.cibo ottimo centro magaluf vicinissimo.lo consilio

Punti positivi: I liked the location of the hotel, the gym and the slides.

Punti negativi: The sleeping arrangements, another double bed in the living room would have been better.

Punti positivi: Tutto personale cortese, struttura bellissima

Punti negativi: Niente

Punti positivi: Great gym and pool facilities. Extremely clean.

Punti negativi: Only slight issue was a leaky shower which left the bathroom floor wet.

Punti positivi: Very clean and comfortable rooms All inclusive drinks were good quality Standards withheld regarding quiet times and behaviour. Food standards were good.

Punti negativi: Check in time was far too long. The check in procedure is in need of review and could be streamlined to reduce queueing time. The second entrance to the hotel was closed for the majority of our visit, which was inconvenient as it meant having to walk the perimeter of the hotel premises to reach the town. We did encounter problems on arrival as the booking staff made a mistake with our reservation. This meant that we had been given the wrong price and thus underpaid for our booking. They demanded more money from us, and threatened to cancel our booking. They went on to agree to discuss the matter with the manager later in the day, but to take our passports as security (ransom) until the matter was sorted. We refused on both accounts, and the matter was eventually sorted, but it was unnecessarily stressful and time consuming for our group.

Punti positivi: Struttura grande vicino al mare e alla movida

Punti negativi: Forse troppo caotico nonostante fosse fine settembre

Punti positivi: Room space was good

Punti negativi: Food wasn't great for a 4 star hotel, cleaning not perfect. Bar closed at 21pm and restaurant, that was way too early. After 21pm u didn't have anything to do in the hotel. Might be because it's out of season, but still. My balcony view was to the street, where I could see all the womens taking the guys to the bushes ahahahah. Have to admit they do good business there ahaha. Beds were uncomfortable. Apart from that was ok ahahah

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Il monolocale, la piscina, la palestra ea gentilezza della ragazze alla reception

Punti negativi: Nulla

Punti positivi: Tutto il resto ok

Punti negativi: Il parcheggio interno 9 euro al giorno mi sembra troppo a novembre

Punti positivi: Mi è piaciuto il monolocale, la piscina, la palestra e la gentilezza della ragazze della reception.

Punti negativi: Nulla

Punti positivi: Bed was super comfy. Room was nice and clean. Staff were extremely friendly and helpful.

Punti negativi: None.

Punti positivi: Clean comfortable rooms. Very friendly welcoming staff.

Punti positivi: Location was perfect. Clean apartment.

Punti negativi: The AC didnt work; Wifi was ok

Punti positivi: Friendly staffs, nice environment, many activities information, good location, breakfast is ok, spacious room. I've been at Vista Sol many times and still would like to come back again. The renovated seaview rooms are very good, recommended!

Punti negativi: Old furnitures, like tables and chairs in standard rooms. In some standard rooms, the furnitures are quite worn and old, not in the artful, retro styles. It should be easier if the hotel can replace them, and do so basic renovate, so that they do not challenge the good sides of the hotel.

Punti positivi: The rest of the staff was nice, the hotel is clean and has an awesome view. Good food too!

Punti negativi: The spanish lady at the front desk has no manners at all, was rude.

Punti positivi: The room was very spacious and the view was amazing. The facilities were very good, the swimming pool outdoor as well as indoor kept clean and on during winter. Saunas were a great addition to it. Overall would definitely come back again!

Punti negativi: Nothing

Punti positivi: The hotel is beach front. Got a nice spa n gym. Jacuzzi outdoor too. Food was nice. Staff friendly.

Punti negativi: The cribe lift smell bad

Punti positivi: Great staff, very clean, fantastic location totally hastle free hotel

Punti negativi: I found the beds too hard but that's not to say they were bad, just not comfy for me.

Punti negativi: non ricca. si può fare meglio.

Punti positivi: Posizione perfetta,a due passi dal mare,a 200 mt da altre 2 baje e in pieno centro x la vita mondana,la strada dello shopping e i ristoranti per ogni tipo d gusto

Punti positivi: Great location and view. Clean decent sized room.

Punti negativi: Uncomfortable beds

Punti positivi: La vista dalla camera La gentilezza in reception

Punti negativi: Tutto il resto!! Servizi scadenti e non adatti ad un 4 stelle Cibo super scadente, grasso, cattivo, sempre uguale e non adatto ad un posto di mare. Ci hanno fatto pagare l’acqua gasata perché a loro dire non è acqua ma una bibita... Abbiamo anche trovato la muffa su alcuni dolci. Camere non fedeli alle foto, abbiamo dovuto cambiare camera più volte! Ci aspettavamo molto di più!!!

Punti positivi: Posizione dell'hotel fantastica, vista mare! Pulizia impeccabile e staff efficiente e gentile. Ristorazione varia, abbondante e di ottima qualità.

Punti negativi: Staff is nice, but the food and drinks are not good. Not recommend all inclusive. I will give 3 stars, not 4.

Punti positivi: La posizione che comunque non vale la spesa. Personale gentile sebbene impossibilitato a risolvere eventuali problemi (suppongo a causa delle regole della struttura).

Punti negativi: Cominciamo dalla posizione . Bellissima la vista mare, dall’altro lato si affaccia nel quartiere più squallido di tutta l’isola, sporco puzzolente pieno di inglesi ubriaconi che schiamazzano fino al mattino nei locali brutti e maleodoranti del circondario. Le camere? Non esistono letti matrimoniali nelle doppie, solo due letti singoli uniti. I materassi non credo siano stati mai cambiati, sono duri con le molle scricchiolanti e mezze rotte, più in generale il tenore della camera non è di certo quello di un hotel a quattro stelle ma piuttosto quello di un motel degli anni 80. Non esistono servizi inclusi. Vuoi il bollitore? Paghi. Vuoi la cassaforte? Paghi. Teli mare? Solo su cauzione. E via così. Le singole sono delle celle carcerarie. Mia madre, in vacanza con me e la mia famiglia, ha chiesto il cambio della camera. Ce ne è stata promessa una con vista sul mare. In realtà ci siamo trovati una singola COMPLETAMENTE CIECA, neanche una camera per il personale di servizio di un 4 stelle è così vecchia e disadorna. La vista? Una porticina di vetro opaco tipo porta del bagno, dal quale filtra un po’ di luce ma che non permette di vedere alcunché.....ALLUCINANTE Ora la nota più dolente: il cibo. Partendo dal fatto che, in assenza di regime di pensione completa, con somma scortesia il cameriere vi farà pagare 2€ per un bicchiere di ACQUA FRIZZANTE, PERCHÉ DA LORO CONSIDERATA UNA BIBITA E NON ACQUA CON GAS, il cibo è disgustoso, lo stesso piatto viene riproposto più e più volte fritto o sminuzzato per camuffarne il riciclo. Preparatevi a mangiare solo stufati di carne e pasta strapiena di aglio. Al mattino se non amate la colazione salata vi aspettano marmellate e “crema di cacao” del discount, oltre a brioche confezionate avvizzite, o torte con la muffa. Assolutamente non un quattro stelle, forse forse due stelle potrebbero andare bene per questo postaccio imbarazzante. Una grande delusione

Punti positivi: Amazing view and friendly staff

Punti negativi: The buffet was average and would have expected better for a four star hotel.

Punti positivi: La colazione è ottima e la posizione è fantastica.

Punti negativi: L'aria condizionata perennemente accesa a temperature polari nei luoghi comuni (ristorante, bar, hall, ecc).

Punti positivi: location, access to beach and day time staff were the good point about this hotel,

Punti negativi: room was absolutely awful there were ants all over the rooms, they made no action to sort out the issue,, night shift staff horrible, even though i booked for half board but they still charge you for any drink no matter soft drink or anything else :O

Punti positivi: room was super spacious, breakfast with big choice, friendly staff.

Punti negativi: could be better room cleaning service. not just sweep the floor

Punti positivi: Hotel is lovely and modern. Staff are friendly. Rooms were cleaned daily and towels changed every other. Food was great - some staples and lots of other choices to cater for everyone. I tried things I'd not had before. Definitely got my money's worth of the all inclusive! Also the hotel wasn't noisy at all, like I'd read in other reviews. Yes, it is 'out of season' at the moment but it was still very busy yet never felt over crowded or loud. I didn't hear another guest once when we were in our rooms.

Punti negativi: Hotel is up hill! Also there was no microwave in the room as stated in the advert. I was surprised to find no kettle also but on checking, it didn't state that there should of been one so my bad. Still would have been handy for those mornings when I could barely get out of bed, never mind make it to breakfast!

Punti positivi: Staff in the hotel ate very friendly and it's very clean

Punti negativi: We were here when there was a massive thunder storm and out bathroom flooded through roof and light. They gave us towels and nothing else, had to go stay in our friends room. No compensation or apology when checking out

Punti positivi: Posizione e camere nuove ma non pulitissime

Punti negativi: Cibo pessimo

Punti positivi: Siamo stati 13-20 settembre in hotel , meraviglioso!! Grazie a Paola , animatrice Tita e tutto lo staff che hanno organizzato festa di compleanno della nostra bimba !! E stata vacanza perfetta , poi tempo giusto senza inglesi pazzi , per famiglie va benissimo!! Siamo stati da dio veramente! Colazione/pranzo/cena per tutti i gusti , anche x bambini soprattutto!

Punti negativi: Assolutamente niente!!!

Punti positivi: Suites grandi e accoglienti , piscina e area circostante top , colazione abbondante.

Punti negativi: Pulizie: Un giorno dimenticano doccia shampoo, un giorno asciugamani, un giorno addirittura saltano la nostra stanza.

Punti positivi: The room was nice, everything rather big and clean. Good location. Good breakfast.

Punti negativi: My room was not ready nor at 12 (like I was told so I got back from the beach, and took my luggage there until me I found out the room was not cleaned yet and had to go back to reception) nor at 15 (check in time) so they changed me the room at 15, but the new one didnt have terrace view (like my booking had assumed) and was very noisy - literally in the street. The staff was helpful, less the first situation.

Punti positivi: Beautiful hotel. Nice and helpful staff. Breakfast was very good. So many choices that no one can complain.

Punti negativi: It will nice if in the rooms you will have some basic cutlery, maybe plate and mugs to make a coffee.

Punti positivi: Stag do, 7 of us all in our 30's and 40's. Went second week in October so good mix of people staying in hotel and not 18:30 crowd - stags and hens but well behaved. Hotel clean, nicely refurbished, nice pool area and drinks prices ok.

Punti negativi: Breakfast was ok but not anything to write home about. Don't book if you don't like a hill, it's on all the reviews. We were expecting it so no issues.

Punti positivi: All rooms had balconies

Punti negativi: No air con

Punti positivi: Bella stanza, bella struttura, staff gentile, ottima colazione, tutto molto pulito. Ci tornerei.

Punti negativi: Ben poco. Giusto il fatto che la prima notte l'aria condizionata funzionava poco.

Punti positivi: Great hotel, very clean and excellent value for money. Good mix of families, groups and couples.

Punti negativi: Disappointed that the charges were higher than expected when we arrived. Staff said it was 'taxes' although this was clearly shown as already included on the booking confirmation. Just paid it in the end, wasn't worth the argument.

Punti positivi: Great stay for a great price. Would book again

Punti negativi: All inclusive bar. Onky one member of staff so queuing for nearly an hour for a drink which then stopped at 8pm

Punti positivi: Staff was great, very pleasant. Even we read here a lot comments complaining about noise, we didn't hear that. During day a lot of people drink and party but in the night all it is ok. Food is good and for drink they have almost everything. We have 4 night at hotel, so we gets one day free pas to near hotel BH Mallorca, and it little bit better than Club B (one stars more) - so if you are there for 4 days stay one day in this hotel.

Punti positivi: Nothing

Punti negativi: Everything, very unclean and not like pictures

Punti positivi: Great selection for breakfast. Gin and tonic was good. Great location for beach and chilled beach bars but close to strip too. Easy to walk into Palma Nova.

Punti negativi: Canteen was chaotic. Didn’t like queuing for coffee or toast. Cocktails were bad. Noisy guests but we expected that.

Punti positivi: I camerieri reception e tutto il personale super gentile

Punti negativi: Troppi inglesi che pensano solo a rendere la vacanza impossibile

Punti positivi: Good value for money, good location, most staff were helpful

Punti negativi: Bar staff

Punti positivi: Le valutazioni sono riferite all'hotel dove ci hanno spostato al check in, a causa di un loro disguido con le camere.

Punti negativi: Le valutazioni sono riferite all'hotel dove ci hanno spostato al check in, a causa di un loro disguido con le camere.

Punti positivi: Buon cibo vario, pulizia dei vari ambienti, piscine molto belle, camera grande, nuova e pulita, vicino al mare! Mensione speciale per Julia dello staff del ristorante che ha gestito perfettamente la mia allergia al pepe, persona molto gentile e disponibile!

Punti negativi: Chiusura del ristorante alle 21:00 troppo rigida, dopo quest’orario era anche impossibile bere semplicemente un bicchiere d’acqua, alle 21:00 ti chiudono le porte in faccia del ristorante con tanta freddezza! Musica troppo alta per tutto il giorno!

Punti positivi: L appartamento ..No no

Punti negativi: Il bar ....

Punti positivi: Good size pool.

Punti negativi: Upon arrival we were asked if we wanted to pay in euros or pounds on card to which I responded pounds.. this costed me an extra £74. When I asked why I had been charged this much the rude receptionist said it was because I paid in pounds. A man called Giuseppe responded that they don’t even work in pounds. (Clearly do as my payment was taken in pounds) I was told had i of paid in euros then it would of cost me less. Was trying to explain to them that it would of been respectful and good service had they of warned me of this. This may be a known thing but to me it wasn’t as nobody had told me before! They weren’t understanding what I was saying and another patronising girl came out and said well you should know this, and it says the conversion rate here - points to a sign on reception that was NOT the conversation rate I was charged. I swore to MY PARTNER about the situation and Giuseppe pointed in my face and said “watch your language and shut your mouth” and immediately had a security guard hovering behind me. All I wanted them to do was admit they should tell people it will cost you every person is treated like an inconvenience. I have never met such unhelpful and rude people in hospitality in my life!

Punti positivi: Enjoyed the stay, was all inclusive and food was excellent. The rooms were comfortable and tidy.

Punti negativi: Although clean and tidy, the rooms in BH Apartments are a little tired and the windows are worryingly loose.

Punti positivi: Good location

Punti positivi: Location

Punti negativi: All inclusive was terrible waiting For ever to get served at the bar

Punti positivi: Liked mostly all of it,food very good,nice atmosphere

Punti negativi: Water park only works for couple hours per day,same as all inclusive bar and swimming pools shut at 19.00.Wished alcohol drinks were a better quality,not the cheapest ones as it was

Punti positivi: La stanza è molto grande e accogliente, la posizione anche non è per niente male. L’all inclusive al bh hotel è stata in assoluto la scelta migliore della vacanza!!

Punti negativi: La cordialità alla reception al nostro arrivo e alla nostra partenza è stata abbastanza scarsa!

Punti positivi: Albergo frequentato da giovani e giovanissimi (95 per cento britannici a metà luglio), in posizione leggermente defilata rispetto allo Strip (10 minuti a piedi), fatto comunque positivo così da evitare rumori fino a tarda notte. Possibilità di parcheggio in strada.

Punti positivi: Molto attrezzata e completa

Punti negativi: Disordine nel gestire le camere, ma subito sistemato

Punti positivi: La struttura è in una buona posizione, vicino a tanti ristoranti e a pochi minuti dalla discoteca locale. Aria condizionata e frigo okay.

Punti negativi: La stanza è migliorabile Dalle serrature delle porte finestre (si chiudevano ma la tenuta era perplessa) alle tende mancanti (la portafinestra della cucina che comunica con il soggiorno era scoperta) Piccolo accorgimento che potrebbero mettere a disposizione, il sapone per i piatti