Hsm Don Juan

Staff was the best thing about this hotel. Very friendly and nice, they were always available and ready to help. They always listened and really saved us couple of times, I cannot thank them enough. Wi-Fi in the hotel is good, no problems with the reception on the second floor, and speed was enough for all needs throughout the day. Pool and surrounding area is clean and mostly uncrowded. Location is fairly good though, only 7-10 minutes away from the beach.

You could clearly see that the rooms were not renovated for quite some time. Although they were clean and everything worked (except A/C leaked couple of times), they are quite old-fashioned and clearly need a revamp. However, the biggest problem during our stay was sound isolation between rooms and party-goers. We did not expect the isolation to be perfect, but you could hear your neighbours just as like they are in your room. So some groups having a pre-party and coming back from a party at 4am can be a real issue if you want a calm night sleep. Food was quite bad too - we had an impression that all food that was served at both breakfast and dinner was either fat or sweet, or both. If you want to stick to a good diet, it will not be easy in this hotel. You cannot even have coffee without sugar, as it comes pre-sweetened from a coffee machine. Variety at the buffet is good though - but most of the options are barely edible.