Hotel - Louisville

This is a awesome hotel in a great location. Staff at the desk were exceptionally friendly and helpful. The room was decorated in a very modern style. There was a 65 inch TV in the room. The hotel also has a restaurant and bar. I ate 3 meals there and the fool was good and preparation was excellent. I would not hesitate to stay there again., Front desk workers, although eager to assist, did not have a good command of the English language. The accents were very heavy, and sometimes I had to ask them 2 or more times to repeat what they said.

The basic room appeared recently renovated and was borderline luxurious, depending on your definition of luxury. Definitely highly comfortable. High-end bathroom, bed and bedding were marvelous, the robe is a welcome touch. Stayed Fri-Sun, there was a lot going on in and around the hotel. I was pleasantly surprised at how the noises disappeared once my room door closed. The complimentary Wifi was more than sufficient for my needs without having to upgrade, and was trouble-free. Nice to see a hotel that's recognized by 2016 that a couple of USB charging ports on the nightstand might be handy; I didn't have to take my wall charger out of my bag. There's a room safe big enough for a 13" laptop (but not a 15") and the safe has a 110V outlet inside the door, nice. Huge flatscreen with great sound. Room keys are chips, not mag swipe, so you can unlock the door without taking the key out of your wallet. The elevator might leave your stomach in the lobby when you're going up ;) Parking was advertised at $13 but ended up being only $10; there's no integration with the room key though so you have to keep up with your ticket. This hotel is connected to the Louie Link enclosed walkway that runs from Galt House and KFC Yum Center at the north to Fourth St Live at the south. And the staff is great! Highly recommended. Thanks!

Overall our stay was good. The room and hotel were very clean and the beds comfortable. The location would have been great for going out (which is why we selected it) had we had the time, but didn't work this time around for us. The only downside for this hotel is the shower. My husband had a difficult time since he he is over 6 feet tall and the shower head was for people closer to 5 1/2 feet or shorter. The pressure was also barely there and quite noisy from I think trying to get the pressure.

Il personale era molto disponibile e cordiale. La camera era pulita e confortevole. Il garage era difficile da raggiungere.

Pulito Sistema di allarme antincendio ha suonato tutta la notte

Great location, about 3-4 blocks to 4th street, very friendly staff, great continental breakfast $12 a night parking

Good Location next to 4th Street Live and near to the convention center. Free Shuttle from airport a real plus. Newer hotel in an older building. Bathroom was very large but surprisingly the bedroom area was on the small side. Everyone on staff at the property seemed very nice. Enjoyed the hot breakfast and happy hour. Housekeeping was not so good. Coffee rings on counter remained through my stay never wiped up. Returned to my room one day at 5 PM to find the room was never made up so the next day I called to housekeeping to make sure my room would be cleaned before my 5 PM return only to come back to an untouched room. Very disappointing. Blackout drapes extremely hard to open or close. Had to call maintenance and the pull rod fell off one time. Maintenance said these drapes have been a constant problem.

Super downtown hotel, excellent service, very modern and contemporary furnishings. My meetings were across the street in the old outdated Selbach Hotel which was full. I am so glad that I chose to stay across the street at the Embassy, so much nicer setting. Thermostat didn't allow the room to get cool enough and the beautiful glass shower allowed water to leak out onto the floor.

The front desk staff knew what they were doing. They answered all questions with a smile and what they said was a fact. The valets went over the top to accommodate our special requests and there were several. If you want to stay near 4th Street Live. This is the place. The free breakfast was great and the happy hour was too. Stay here when in Louisville. I know I will again. I did not meet a single employee who was not friendly and professional. Well done all.

Colazione molto abbondante diffusione

fairly quiet there was something that the 1st nite maid could of done but I forgot now....room by elevator was a little loud, shakey

The room was beautiful! The bed was better than the one I have at home! & everything was very clean! Only down side is the complementary breakfast is over a bit early & the pillows get a little flat as you lay on them, but nothing a good fluff can't fix!

Very clean, modern facilities, complimentary happy hour was popular for a reason, staff was friendly. Highly recommend. Crazy family birthdays on the weekends.

The hotel was only minutes fr airport, clean and comfortable. I had dinner in the bar where the server was super friendly and food tasted great. I didn't get my wake up call and airport shuttle doesn't run for early flights.

I had been up for 22 hours and I can't tell you enough how comfortable the bed and pillows were . I was happy with everything

Il personale era davvero cordiale e disponibile Camere pulite e confortevoli 2 Gruppi di persone in città per meeting convention/ ANR e una Chiesa Battista... il posto più sicuro in città Per rispondere alle domande, direi che il layout era vecchio e mi sentivo a camminare su e giù per le colline dei corridoi lunghi ma non c'è molto di cui lamentarsi

Loved the location, downtown bars and the KFC Yum Center were all a comfortable walk away. Did not like the price of the hotel. But the location was so good I would pay it again.

The staff was very attentive and easy to work with. The location was perfect for the concert at the YUM center. the layout of the bathroom isn't what I would associate with a high end hotel. It had the feeling of a gym shower. I believe they fell short on the design there. Taking a shower and standing on a wet floor to get dressed is not ideal.