Hotel Indigo Baltimore Downtown

Il personale era gentile.

La connessione internet era inutile. Ne avevo bisogno per lavoro e non funzionava.

Era comodo, c'era un letto grande e una grande scrivania, che era quello che mi serviva di più.

Entrambe le lampade al posto letto non erano funzionanti e la lampada da tavolo era un po' rotta ma ancora funzionante. Una delle due spine di ricarica non funzionava.

Budget-friendly hotel in the heart of downtown Bal

The Mount Vernon boasts a great location; clean, comfortable (but nothing too luxurious) rooms; a very helpful staff; and a free breakfast every morning-- all at a terrific value for how close it gets you to Inner Harbor and all that downtown Baltimore has to offer. This is not the perfect hotel, but it can't be beat for the value!

There are a number of problems to consider when booking at the Mount Vernon. Parking is difficult, especially if you arrive late (our drive to Baltimore got us in after 3); there is a parking garage across the street, but it is closed overnight; and there is an open-air parking lot two blocks away. Parking is fairly inexpensive in these lots, but some travelers may not be comfortable with these options. Accommodations are also sparse; the rooms are comfortable, but not big, and there were small problems for the staff to remedy. For example, the hair dryer in our room was broken and seemed unsafe for use. Lastly, the free breakfast that is offered is not that good. They provide coffee, tea, juices, cereal, yogurt, breakfast breads, and some hot options, like eggs, grits, and hash browns. The hot options were not always available on time, and were uniformly underwhelming. But, it is free, which makes it more difficult to complain.

very helpful and curteous staff

the bathroom could have been a little cleaner, and I could have used a small refrigerator in the room.

good service from front desk