Lord Baltimore Hotel

Il personale non è ben addestrato

Abbiamo chiesto due volte di far pulire la nostra camera. Non lo hanno mai fatto. Tutto il personale era gentile, ma non molto organizzato, suppongo.

Il servizio di parcheggio per 30 un giorno era migliore opzione per il parcheggio e il personale era sollecito.

L'arredamento era strappata. Piumino era strappata. Parte inferiore del gabinetto era sporco. La camera era in una stradina, quindi era un raccontasse il lunedì mattina con cestino pick up. Nessuna necessità per una chiamata di sveglia automatica che è sicuro. E potrebbe odore i fumi di scarico in camera la mattina.

The bed was clean and comfortable.

The room is poorly appointed, like a roadside motel. The back of the bathroom door was filthy and the painting did not match up with the renovations that had occurred.

The decor was nice and the rooms were alright. Nothing to write home about.

Our reservation was lost prior to our arrival, we were given the incorrect room, and they attempted to overcharge us by over $100.

The bell hop (Towler) was very helpful and friendly. Everyone was real friendly with directions to places nearby.

The valet parking situation was very confusing. We were told the night we checked in that we could keep our car there after we checked out. But then, the valet acted like this was wrong information. It was tough to because the hotel did not charge us for the parking when we checked in so we had to spend 20 extra minutes waiting to get charged after our car was brought around.

Staff very pleasant and helpful

Heater did not work right. Thermistat ineffective.

The staff was very helpful, the room was very clean.

I paid extra to be in a "suite". When I got to my room # 1825...it was smaller than my college dorm and directly below the air handler so it was like attempting to sleep under a freight train. Hollible night!!!!

internet connection was bad. Wasted me 3 hours. And when I goit there, no reservation was there for me! waited 45 minutes to get a room after a long flight. Hope you know that feeling!