Recensioni recenti
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7,2
Punti negativi: I was suppose to drop off the car at 6 AM..I had a flight to catch at 7:10 AM.. The office clerks did not show up until 6:15 AM ...If it wasn"t for the person that patrols the property at night...that received the car who is not his duty and took me to the airport...I would have missed the flight.
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2,0
Punti positivi: Nothing, they were rude ando told me they gave mu car to someone else
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4,0
Punti positivi: The cost was reasonable
Punti negativi: Old car with over 66,000 miles on the clock, covered in dents and scratches, every single panel. Breaks needed doing, not sure if this car would be road worthy in the UK
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9,2
Punti positivi: Amazing drop off attendant and chofer to take you to the airport
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2,0
Couldn't rent it out
Punti positivi: Nothing
Punti negativi: Upon making the reservation with Kayak, I received an email which stated that if am 21 but younger than 25 additional rental fees would apply because I am under 25 (this implied that I would be able to rent the car with additional fees included). But when I went to rent out the car at the Alamo car rental in Tijuana, they said I needed to be 23 or older and did not let me rent out a car. This ruined my entire trip! Your policies need to be standard across international borders. This was total bullshit.
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2,0
worst service ever
Punti negativi: At arrival Alamo would not rent the vehicle because we have the new chase visa credit card with the chip on the front of the card and the credit card number on the back. They refused to take it as well as would not take visa debit. Offered nothing to help. I had to go next door to budget and rent a car that cost more than double of what I had researved with Alamo. I even called the main office for Alamo they said did not understand why they couldnt use either credit card but was up to the them what they would accept. Main office offered no help as well.
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9,2
Punti positivi: Fantastico addetto alla consegna e autista che ti accompagna in aeroporto
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2,0
Non riusciva a noleggiarla
Punti positivi: Niente
Punti negativi: Al momento della prenotazione con Kayak, ho ricevuto una e-mail che ha dichiarato che se sono 21 ma più giovani di 25 ulteriori spese di noleggio si applica perché io sono sotto i 25 anni (questo implicito che sarei in grado di noleggiare l'auto con tasse aggiuntive incluse). Ma quando sono andato a noleggiare l'auto a Alamo noleggio a Tijuana, mi hanno detto che avevo 23 anni e non mi hanno lasciato affittare un'auto. Questo ha rovinato tutto il mio viaggio! Le vostre politiche devono essere standard oltre i confini internazionali. Questo era bullshit totale.
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2,0
Punti positivi: Nothing, they were rude ando told me they gave mu car to someone else
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4,0
Punti positivi: The cost was reasonable
Punti negativi: Old car with over 66,000 miles on the clock, covered in dents and scratches, every single panel. Breaks needed doing, not sure if this car would be road worthy in the UK
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2,0
Couldn't rent it out
Punti positivi: Nothing
Punti negativi: Upon making the reservation with Kayak, I received an email which stated that if am 21 but younger than 25 additional rental fees would apply because I am under 25 (this implied that I would be able to rent the car with additional fees included). But when I went to rent out the car at the Alamo car rental in Tijuana, they said I needed to be 23 or older and did not let me rent out a car. This ruined my entire trip! Your policies need to be standard across international borders. This was total bullshit.
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2,0
worst service ever
Punti negativi: At arrival Alamo would not rent the vehicle because we have the new chase visa credit card with the chip on the front of the card and the credit card number on the back. They refused to take it as well as would not take visa debit. Offered nothing to help. I had to go next door to budget and rent a car that cost more than double of what I had researved with Alamo. I even called the main office for Alamo they said did not understand why they couldnt use either credit card but was up to the them what they would accept. Main office offered no help as well.
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2,0
Non riusciva a noleggiarla
Punti positivi: Niente
Punti negativi: Al momento della prenotazione con Kayak, ho ricevuto una e-mail che ha dichiarato che se sono 21 ma più giovani di 25 ulteriori spese di noleggio si applica perché io sono sotto i 25 anni (questo implicito che sarei in grado di noleggiare l'auto con tasse aggiuntive incluse). Ma quando sono andato a noleggiare l'auto a Alamo noleggio a Tijuana, mi hanno detto che avevo 23 anni e non mi hanno lasciato affittare un'auto. Questo ha rovinato tutto il mio viaggio! Le vostre politiche devono essere standard oltre i confini internazionali. Questo era bullshit totale.
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