Recensioni recenti
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- Positive
- Neutrali
- Negative
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2,0
Punti positivi: Nothing
Punti negativi: We made a reservation weeks in advance. 3 days prior to our trip I called the location to be sure all was well. The recorded message said hours were till 11PM. When we arrived at about 5:10PM, the desk was empty. Location closed. Called the customer service (JOKE) number. Out of luck. No customer service at Enterprise! Lesson learned.
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2,0
Punti positivi: Nothing. They wouldn't rent to me and I still had to pay for the insurance.
Punti negativi: You could have not charged me for insurance on a car I didn't drive.
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10,0
Punti positivi: Friendly staff at pick up and drop off. No hassles at either end of the rental transactions.
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9,2
Punti positivi: Friendly and informative service.
Punti negativi: I think customers should charged by the hour, I was late by 1 hour for my 24 hour rental and was told I would be charged an entire extra day for it, I get it, but still.
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7,2
Punti positivi: Staff was excellent but severely understaffed for University move in weekend.
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4,4
Punti positivi: Nothing!
Punti negativi: Our flight was delayed and when we got to Enterprise they had given our car away along with about 10 others who had contracts. They told me to they'd honor any additional costs. THEY DIDN'T! I will never use Enterprise again!
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9,2
Punti positivi: Staff
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10,0
Punti positivi: quick and great service, clean vehicle
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8,0
Punti negativi: They didn’t acknowledged the insurance y bought online and told me if something happened to the car I had to pay anyway... unless I bought another insurance directly with them.
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8,8
Easy, but Unclear!
Punti positivi: Easy drop-off!
Punti negativi: But unclear as to how to drop off. Eventually found the key drop off.
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10,0
Great service!
Punti positivi: The agent was friendly and helpful. They had my car ready when I arrived. Pickup and after hour drop off was quick and convenient. The car was perfect and clean.
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8,8
Punti negativi: Long wait to get the car very nice people though but too few
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10,0
Punti positivi: Friendly staff at pick up and drop off. No hassles at either end of the rental transactions.
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9,2
Punti positivi: Friendly and informative service.
Punti negativi: I think customers should charged by the hour, I was late by 1 hour for my 24 hour rental and was told I would be charged an entire extra day for it, I get it, but still.
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9,2
Punti positivi: Staff
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10,0
Punti positivi: quick and great service, clean vehicle
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8,8
Easy, but Unclear!
Punti positivi: Easy drop-off!
Punti negativi: But unclear as to how to drop off. Eventually found the key drop off.
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10,0
Great service!
Punti positivi: The agent was friendly and helpful. They had my car ready when I arrived. Pickup and after hour drop off was quick and convenient. The car was perfect and clean.
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8,8
Punti negativi: Long wait to get the car very nice people though but too few
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7,2
Punti positivi: Staff was excellent but severely understaffed for University move in weekend.
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8,0
Punti negativi: They didn’t acknowledged the insurance y bought online and told me if something happened to the car I had to pay anyway... unless I bought another insurance directly with them.
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2,0
Punti positivi: Nothing
Punti negativi: We made a reservation weeks in advance. 3 days prior to our trip I called the location to be sure all was well. The recorded message said hours were till 11PM. When we arrived at about 5:10PM, the desk was empty. Location closed. Called the customer service (JOKE) number. Out of luck. No customer service at Enterprise! Lesson learned.
recensione fornita da
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2,0
Punti positivi: Nothing. They wouldn't rent to me and I still had to pay for the insurance.
Punti negativi: You could have not charged me for insurance on a car I didn't drive.
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4,4
Punti positivi: Nothing!
Punti negativi: Our flight was delayed and when we got to Enterprise they had given our car away along with about 10 others who had contracts. They told me to they'd honor any additional costs. THEY DIDN'T! I will never use Enterprise again!
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