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2,8
Punti negativi: Car had a rear end problem/bearing noise that was not very pleasant when you are traveling 1500 Klm Brought to the attention of the check in person at the rental desk and he was useless. Tried calling Avis while on the road but could not get thru. I travel using AVIS all the time as a Presidents club member and this lack of response and verbally revived a “to bad/tough luck” response. I asked for some consideration on the rental cost and again revived “0” understanding or response for a substandard car with a mechanical problem that was very noisey at certain speeds while traveling back and forth to Busan, South Korea. Jim Walsh
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2,0
Punti negativi: Can not rent without international permit. Not clear on rental
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8,0
Punti positivi: Friendly staff
Punti negativi: Not so easy to find the Avis on GPS.
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8,0
Punti positivi: Friendly staff, good value for money, excellent navigation in the car.
Punti negativi: The lady at the desk had a very hard time explaining the insurance that came with the car. The car is kinda thirsty...
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10,0
Punti negativi: nothing
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10,0
Punti positivi: Manager extremely helpful. Absolutely brand new car, was fantastic. Updated GPS great in English
Punti negativi: Clarify credit card/debit card policies (foreigners need credit cards / Koreans can use debit cards)
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9,6
Punti negativi: The rental office signage in the airport terminal is not marked Avis, only its Korean partner, AJ. You have to know it's the same company.
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2,0
Punti positivi: Literally nothing
Punti negativi: This was the single worst customer service experience I have ever encountered anywhere. This location is a franchise and when I asked for their policies in writing they were confused and said they had nothing in writing and then forged my signature to cancel my reservation as I protested
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10,0
Punti negativi: Great
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10,0
Punti positivi: Friendly staff. Car was clean and in great shape. Car had excellent GPS with multiple language selection.
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8,4
Overall Okay
Punti positivi: Nice car with a competitive price.
Punti negativi: When I came to pick up the car, the customer service person at the counter could not speak english at all which was not helpful. Thanksfully another person with whom we were able to speak showed up and properly handled the process. The rental facility of this branch is not referenced on Google Maps. I had to use street view to be sure there actually was an Avis office at the address provided. When customers are on the booking page it would be useful to see a picture of the front window of different offices along with pin on a mini map showing the geograpical location. Then customers can select the branch they are the closest to.
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10,0
Avis car rental
Punti positivi: the staff offers exceptional service Thank you
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10,0
Punti negativi: nothing
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10,0
Punti positivi: Manager extremely helpful. Absolutely brand new car, was fantastic. Updated GPS great in English
Punti negativi: Clarify credit card/debit card policies (foreigners need credit cards / Koreans can use debit cards)
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9,6
Punti negativi: The rental office signage in the airport terminal is not marked Avis, only its Korean partner, AJ. You have to know it's the same company.
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10,0
Punti negativi: Great
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10,0
Punti positivi: Friendly staff. Car was clean and in great shape. Car had excellent GPS with multiple language selection.
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10,0
Avis car rental
Punti positivi: the staff offers exceptional service Thank you
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8,0
Punti positivi: Friendly staff
Punti negativi: Not so easy to find the Avis on GPS.
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8,0
Punti positivi: Friendly staff, good value for money, excellent navigation in the car.
Punti negativi: The lady at the desk had a very hard time explaining the insurance that came with the car. The car is kinda thirsty...
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8,4
Overall Okay
Punti positivi: Nice car with a competitive price.
Punti negativi: When I came to pick up the car, the customer service person at the counter could not speak english at all which was not helpful. Thanksfully another person with whom we were able to speak showed up and properly handled the process. The rental facility of this branch is not referenced on Google Maps. I had to use street view to be sure there actually was an Avis office at the address provided. When customers are on the booking page it would be useful to see a picture of the front window of different offices along with pin on a mini map showing the geograpical location. Then customers can select the branch they are the closest to.
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2,8
Punti negativi: Car had a rear end problem/bearing noise that was not very pleasant when you are traveling 1500 Klm Brought to the attention of the check in person at the rental desk and he was useless. Tried calling Avis while on the road but could not get thru. I travel using AVIS all the time as a Presidents club member and this lack of response and verbally revived a “to bad/tough luck” response. I asked for some consideration on the rental cost and again revived “0” understanding or response for a substandard car with a mechanical problem that was very noisey at certain speeds while traveling back and forth to Busan, South Korea. Jim Walsh
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2,0
Punti negativi: Can not rent without international permit. Not clear on rental
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2,0
Punti positivi: Literally nothing
Punti negativi: This was the single worst customer service experience I have ever encountered anywhere. This location is a franchise and when I asked for their policies in writing they were confused and said they had nothing in writing and then forged my signature to cancel my reservation as I protested
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