Hotel a Seul

Punti positivi: Everything! The hotel is perfect!

Punti negativi: We liked everything no complaints!

Punti positivi: From the minute we walked in, the costumer service friendly and kind staff made our stay an amazing experience. I was celebrating an especial occasion, the staff noted and made it even more special with a complementary upgrade, as well as fresh fruit awaiting our arrival. I had reservations at the Lounge (79F) for dinner, and once again the staff made sure we were at the right spot. Recommended special place for next daY adventures as well. I will give this hotel 10 stars out 5. Thank you for making this end of the year a memorable time

Punti negativi: There’s nothing I will ask more from this property it is perfect.

Punti positivi: Almost everything especially the staffs whom assist me while i was sick . Am truly appreciated Thank you very much

Punti negativi: N/A

Punti positivi: Everything excellent... lounges are great time to spend during day. Staff is friendly, kind and nice.

Punti negativi: Please put english remote for TVs for tourist visit out of Korea.

Punti positivi: The view is amazing. Service is very good

Punti positivi: TOP, si tocca il cielo con un dito e ci si sente l'imperatore di Seoul. Non aggiungo altro. Ovviamente il costo dell'hotel è in proporzione ma tutto è ampiamente meritato. inutile salire al piano osservatorio Sky avendo la visione di Seoul dalla propria camera. testato la lounge, il servizio concierge, il ristorante (ce ne sono 2 stellati) e nessuna pecca. personale, fin troppo, attentissimo su ogni tuo spostamento e molto ossequioso su livelli a cui noi italiani non siamo abituati nemmeno nei nostri 5 stelle ma stiamo parlando di culture diverse

Punti negativi: dopo 3 notti non sono riuscito a trovare un difetto

Punti positivi: Amazing breakfast buffet, spacious room, best view of seoul city

Punti negativi: Far for city center

Punti positivi: Very good hotel

Punti negativi: I didn’t like only the staff didn’t speak English

Punti positivi: You can not compare any place with the views this hotel offers. The service is excellent.

Punti negativi: N/a

Punti positivi: Really hated this place.

Punti negativi: Everything was terrible about this property.

Punti positivi: The Bluetooth speaker sounds perfect, and the kitchen was very user-friendly. Bath amenities were also luxurious.

Punti negativi: The breakfasts were somewhat simple comparing to those for other hotels of similar price.

Punti positivi: I pretty much enjoyed my first stay at this hotel. Fully equipped kitchenette and the shower booth with a view were the highlights. Plus the indoor pool was also enjoyable.

Punti negativi: Would have liked a more high-end hair dryer. Quite shabby compared to other aspects of the hotel. Also the bluetooth speaker, I tried to pair it with my phone with no avail.

Punti positivi: Modern, tastefully and thoughtfully decorated, luxurious, but still homey. Wonderfully comfortable bed and awesome marble-decorated bathroom. Very stylish design of the restaurant. Nice swimming pool and gym. We also ordered room meal, and really liked both the taste and the service. Washing machine in the room was very useful.

Punti negativi: Nothing

Punti positivi: Gorgeous rooms! Friendly staff!

Punti negativi: Yongsen doesn't have much going for it. It is not very central. However easy access to the Subway station does go some ways to rectifying this.

Punti positivi: Cleanliness of the hotel and the kitchen equipment. Parking of car is included in the price Subway Yongsan is near

Punti negativi: Check in took 15min. During check in they told us that only handicap room is available and all Suites look the same. After checking the room was completely different from what we booked (no sofa, no kitchen table and so on). So again we neeeded to go to reception - they said all rooms look the same from equipment. That was a lie. Furthermore the suite was next to the elevator and it was very noisy all time. We wanted to check out immideately. Suddenly another suite was available with the equipment we booked. The check in was a shame for a high class hotel. The location is not good if you want to do touristic things. The other suite they gave us had a connecting door to the other room so it was very noisy. Once we had a extremly bad smell from the bathroom but they were able to fix it quick. During weekend the breakfast room is very crowded and the staff is not able to handle all customer as well all the time you have to wait cause things are empty and the change takes a long time. No international TV channel like HBO or NatGeo. Roof Terrace is not open

Punti positivi: Stayed hear on holiday in chilly autumn, so was very happy they have an indoor heated pool. We stayed in a great studio-apartment-like room equipped with stove and oven (good if you're staying for a long time). The neighborhood is quite industrial and not fun, but you can ask them to call you a taxi to the nearest attractions, like the Seoul Tower. Wasn't able to enjoy the food, but we heard good things.

Punti negativi: Location wasn't as fun as other hotels.

Punti positivi: We had an excellent time at the Grand Mercure. The breakfast was delicious and plentiful, the subway was close by and there was a lovely swimming pool - at the right temperature for all of us to enjoy. All the staff were polite and courteous and they were always friendly to our children. We had accidentally booked the wrong room, and Chris at reception, spent time during check-in to accommodate our wishes - which we really appreciated. My husband had his birthday while we were there and received a cake. The executive lounge was wonderful - especially after a long day of sight seeing. Thank you to everyone for such an enjoyable stay!

Punti negativi: Leaving and going back to work :)

Punti positivi: Location: Great, with direct access from Incheon airport via airport shuttle 6030.

Punti negativi: Nothing bad in particular overall.

Punti positivi: Professionalità Tutti parlano Inglese Spaziose pulite e lussuose

Punti positivi: Mi è piaciuto tutto di questo posto. Il personale era eccezionale e molto disponibile. Non potevamo chiedere di più. Le camere sono tutte dotate di tutto ciò di cui avete sempre sognato.

Punti negativi: I prezzi del cibo servito erano un po' troppo alti.

Punti positivi: camera elegante, molto bella e confortevole, materassi e lenzuola fantastici colazione ottima lobby bar degno di nota per i cocktail personale estremamente professionale e cortese posizione buona

Punti negativi: nulla, tutto molto bene

Punti positivi: Super comfy. Everything to the spot. Super helpful and friendly staff. Hotel can arrange private car to take u to the airport shuttle stop which locates just down by the hotel. Remember to also call the hotel to arrange a car to pick u up from the airport shuttle drop off point.

Punti positivi: The rooms were great. Staff was excellent.

Punti negativi: I would have preferred a location closer to where the action is - being a tourist.

Punti positivi: Struttura molto elegante e raffinata. Servizio ottimo, pulizia ottima, colazione ottima.

Punti negativi: Unico neo non si esce facilmente a piedi dalla struttura verso la città ma sempre in taxi, essendo disposto su una collina, in una posizione centrale.

Punti positivi: Perfect

Punti positivi: I was happy with the stay which didnt ruin much on my booking with booking.com Property is all fine. Yet i wonder why the charge was different from before and after confirmation processed. And i have no way getting response not contact with booking.com

Punti negativi: shuttle bus around the property runs longer til late night would be nicer

Punti positivi: Indoor pool's bath tubes were actually legendary. Amenities, window view, service are excellent.

Punti negativi: Too pricey restaurants/room service. Gotta go outside hotel for casual/non luxury meal

Punti positivi: Le camere erano molto pulite, eleganti e confortevoli. Il personale era molto cordiale, disponibile ed attento.

Punti negativi: Il nostro soggiorno è stato perfetto. Grazie!

Punti positivi: Absolutely everything! Just as you would expect from a 5-star hotel, service and attentiveness is topnotch, amenities are great, in-room facilities are user friendly. Room is spacious and great mattress/bedding for a good night's sleep. Also, definitely recommend getting a few drinks at their Charles H. Bar, wonderful setting with great selection of cocktails!

Punti negativi: Nothing really! Just the weekend protests might slightly interrupt the traffic conditions around the area.

Punti positivi: This is my second time staying in this hotel. Everything was fantastic. The room, lobby, staff, location....everything!! even the hotel smells so good. My third time gonna be real soon.

Punti positivi: great hotel, super service, fitness, pool

Punti negativi: breakfast is not included in the room rate

Punti positivi: Atmosfera

Punti negativi: Parcheggi

Punti positivi: Struttura Top e personale molto cortese e reattivo!!!

Punti negativi: Il materasso del letto era un po’ troppo morbido

Punti positivi: Feel the true 5 star hotel.

Punti negativi: No decent smoking area.

Punti positivi: The hidden bar Charles H is very nice.

Punti positivi: The staff were amazing. We stayed in the family room and the furniture, lights, bathroom utilities and window blinds were all top grade. The beds were comfy and the additional sofa bed was really wide (around the size of double bed). The housekeeping was really nice too, they tidied up the cords of my computer charger, made sure everything was in place. The concierge and staff in general were also really friendly and very respectful. They were helpful and efficient in their provision of services. The level of english among most of the staff was good and the abilities of some were nearly equivalent to native speakers.

Punti positivi: beautiful, luxurious and large rooms. Bed super comfy, bathroom super clean and well designed, very opulent. Staff are exceptional. Always smiling, friendly and willing to help. Very thoughtful touches for the kids including, slippers, toiletries, treats and Xmas presents.

Punti positivi: Friendly staff, great location and clean rooms

Punti negativi: The room was very hot. Suggest not to set the central heat too high. The room temp went up to 28C with AC off. Temp only dropped to 26C if the AC was set to 15C with high fan.

Punti positivi: Love the location, room is nice and comfy.

Punti positivi: I like the bathroom and toilet

Punti negativi: The space was too small for 3 pax to stay in

Punti positivi: Ottima locations nel cuore di Myeongdong,ad un passo della omonima fermata metro, con a disposizione centinaia di negozi.Camera luminosa e accogliente, letto e cuscini molto confortevoli, servizio reception impeccabile e sempre pronto ad ascoltare ed esaudire le richieste degli ospiti,...in perfetto stile coreano.

Punti negativi: La moquette è vecchia e polverosa l'unica pecca di questo hotel.

Punti positivi: Location was great!

Punti negativi: Room: The temperature inside the room was set at a certain level/range depending on the weather. While there was an aircon control panel in the room, it does not seem to work. I tried lowering the room temperature as it was set too high but it did not work. I had to keep the windows open during my entire stay to lower the room temperature. Breakfast: The food was the same throughout my 4-day stay. There are also very limited choices. Would be nice to have additional options varying per day.

Punti positivi: Very clean and perfect location

Punti positivi: Right in the centre of Myeongdong. Very good location.

Punti negativi: Room is rather small and no gym facilities

Punti positivi: La posizione dell'hotel in una strada piena di vita con il classico cibo da strada veramente ammirevole, la cortesia del personale, il bagno eccellente con il particolare "toto" una vera sciccheria, tecnologicamente all'avanguardia, anche i prodotti da bagno erano molto buoni e di marca. Pulizia della camera buona.

Punti negativi: La cosa che mi ha fatto molto arrabbiare è stata la COLAZIONE, non c'era nemmeno la possibilità di avere un cappuccino, la macchina era rotta, non è stata riparata nonostante le nostre segnalazioni, abbiamo preso una camera compresa di colazione, abbiamo chiesto di essere rimborsati in quanto non c'era nulla di continentale per fare colazione, 4 pezzi di mela, 3 pezzi di arancia, 4 chicchi di uva, yogurt solo bianco, solo cornetti piccoli, e pochi, pancake salato e senza alcuna salsa e marmellata solo di fragole, è l'unica marmellata che non mangio. Ci hanno risposto che non era possibile alcun rimborso. Insomma un vero disastro, abbiamo fatto la colazione con caffè americano e latte freddo, non hanno nemmeno il latte caldo. Non è il migliore modo di iniziare la giornata, abbiamo fatto colazione da Starbacks che era vicino all'albergo. Altro aspetto negativo, è che non c'è accesso diretto con l'auto all'hotel, quindi bisogna andare a piedi, sia all'arrivo che alla partenza abbiamo avuto difficoltà a trovare l'hotel all'arrivo, ed ha avuto difficoltà l'autista che è venuto a prenderci per andare all'aeroporto. La cosa che mi ha dato molto fastidio, è anche l'indifferenza del personale nella Hall che alle nostre richieste ha risposto che non si poteva fare nulla. Volevo sottolineare che questo hotel è da 3 stelle e non 4 come indicato da Booking, sull'insegna all'entrata sotto il nome dell'hotel ci sono tre stelle.

Punti positivi: Location Toilet Separate bathroom & toilet

Punti negativi: Our private transfers can’t drive to the hotel drive in from 9am to late at night. This is not much of a problem to us unless it is raining.

Punti positivi: Excellent location with airport limousine stop a few minutes away. Can fully enjoy the nightlife of Myeongdong as it is right in the center if it. Like the hotel’s japanese origin and with separate toilet and bath area. Lots of restaurants nearby, some running 24 hours.

Punti negativi: Almost nothing but if have to be criticised, the small fridge is not cold enough for ice cream.

Punti positivi: Central location, everything within 10-15 min taxi drive. just 2 minute walk to the subway.

Punti positivi: The rooms were really clean and beds are comfortable. Very near to subway and the shopping areas and restaurants. The airport shuttle stops in front of the hotel and it is a blessing to us because we had to reach the airport really early to catch our flight back.

Punti negativi: Hotel staff was not so attentive but I can accept that for the price paid for the rooms.

Punti positivi: Location, Family room, excellent view

Punti negativi: Breakfast variety

Punti positivi: Location is great. New

Punti negativi: The hotel central heat is super high and can not adjust. It’s super hot inside the room. Besides there’s no ice machine at night and no shaving kit. The staff not so helpful

Punti positivi: Perfect location in Dongdaemun.

Punti negativi: My son lost his bundle of socks & souveniers. Maybe the cleaner threw it????

Punti positivi: Within the Dongdaemum area, walking distance to APM, Doota and UUS malls, great for night shopping. Lots of restaurants and shops in the neighborhood. Business corner offers free PC and printing service.

Punti negativi: Construction work is taking place near by. Noise starts from 8ish in the morning.

Punti positivi: people quite helpful location good

Punti negativi: food no good some staff english not good enough and give wrong direction

Punti positivi: Location, Cleanliness, Staff Service and readily to assist/helpful

Punti negativi: None

Punti positivi: There is water dispenser. Near the bus stop.

Punti negativi: Too pricey for 4 stars hotel. I stayed in winter time, below 5 degC. The window seal is not tight closed so the air can ingress to your room, if you were near the window. Fortunately the wamer was working perfectly. So in your bed you can feel warm.

Punti positivi: Fantastic spot in Myeongdong, very close to the action and transport. Nice design, clean.

Punti negativi: A bit overpriced for the size of the room - we stayed in another hotel on the same trip - 3 blocks away which had a bigger room, new and modern design for about 30% less. This hotel was the ‘last stop on the honeymoon’ - didn’t quite live up to the extra spend.

Punti positivi: Staff are friendly. Good location. Easy access to transport, restaurants & shops.

Punti positivi: Location

Punti negativi: The breakfast wasn't good. It's always the same and there wasn't a lot of variety

Punti positivi: Central location, friendly staff, clean rooms, extremely comfy bed!

Punti positivi: Posizione, staff, design della camera

Punti negativi: Colazione, poca varietá di bevande calde

Punti positivi: kudos to the team! they exceeded my expectations. super clean and very comfortable.. very accomodating! love the area, overlooking to Namsan tower.

Punti negativi: nothing! everything is great!

Punti positivi: Perfetta posizione - staff incredibile

Punti positivi: Posizione perfetta, davanti alla stazione della metro e ai principali bus. Dietro a myengodong il quartiere dei negozietti beauty e dei ristorantini. Ci siamo mossi facilmente per tutta la città. La camera accogliente spaziosa, pulita. Direi una soluzione semplice ma ottima qualità prezzo e soprattutto posizione fantastica.

Punti negativi: Forse il bagno potrebbe essere più curato e strano che la reception sia al terzo piano, quando entri sei in una stanza vuota.

Punti positivi: Posizione super-centrale, camere ampie e moderne. Personale molto gentile. Ottimo per visitare la città!

Punti positivi: La colazione a buffet (inclusa nel prezzo) era fantastica. C'era un'ottima scelta di tipi di cibo ed era sempre fresca. Sicuramente un ottimo modo per iniziare la giornata prima di un giorno di visite per Seoul. Mi è piaciuto concludere la giornata con un viaggio all'onsen. Le piscine erano rilassanti e mai troppo affollate.

Punti negativi: A seconda della stazione della metropolitana in cui scendete, si deve salire una collina o scenderla. Quindi fate attenzione con il vostro bagaglio.

Punti positivi: La posizione

Punti negativi: Divieto di usare i servizi di spa alle persone tatuate, senza specificarlo al momento della prenotazione. Scarsa disponibilità del personale

Punti positivi: Posizione e prezzo corretto

Punti negativi: manca una lobby per incontrare eventuali persone; camera piccola per gli standard coreani.

Punti positivi: La praticità ed il comfort giapponese, la spa gratuita con sauna e onsen alla giapponese. Wifi perfetto. Colazione buona anche se principalmente salato.

Punti negativi: Niente

Punti positivi: Loved the basement Japanese Onsen at the property. A great way to start the vacation on a cold day. Also, the buffet breakfast is very good, and there's a scale to weigh bags right in the lobby. Lots of little decent things like a shuttle bus to Myeongdong and late night Japanese noodles, personal pillows, etc.

Punti negativi: They are a bit of a walk from the subway stations on either side, but if it wasn't so cold, I probably wouldn't have cared about this as much. They are located right on a main road.

Punti positivi: Very helpful staff. Free noodles in the evening and onsen.

Punti negativi: Coffee and tea were not available in the morning.

Punti positivi: La struttura è in un'ottima posizione, non lontano dalla metropolitana e dalla strada principale di Gangnam. Le camere non sono molto spaziose ma sono comode e l'armadio è abbastanza capiente. La colazione è buona ma non molto varia e ci sono pochissime cose dolci. La spa è la parte migliore dell'albergo, veramente rilassante.

Punti negativi: Lo staff è cortese ma talvolta il modo di comunicare non è completamente comprensibile (alcuni parlano male l'inglese).

Punti positivi: Dormy inn Gangnam was very new - rooms are spacious and clean, bed is firm, bathroom water pressure good. The location is convenient, a 5 minute walk to shin nonhyeon station or you can walk down Gangnam road a further 10 minutes to get to Gangnam station. A number of bus services usually stop at Kyobo Tower down the street. Arriving at Dormy Inn from Incheon airport is easy - get the 6703 KAL bus from the airport at either stand 4A or 10B, costs 16,000 won. Get off at the 4th stop (Novotel Ambassador) and Dormy Inn is just next door. Breakfast had a wide selection of western and Korean food. Wifi is fast and reliable. Would stay again.

Punti negativi: No complaints about the overall facilities. Pillows could be thicker and aircon was not very intuitive to use

Punti positivi: Posizione molto buona per Gangnam. Non per Seul.

Punti negativi: Colazione poco varia. Camere molto piccole. Lavandino fuori dal bagno, tra l'ingresso e la stanza.

Punti negativi: I costi per il pasto era assurdo. In caso contrario meraviglioso. Se prenotate sul kayak non si ottengono punti Starwood.

Punti positivi: All good. We had a memorable stay.

Punti positivi: Room is cosy and clean always! They're really prompt with housekeeping and the ladies are lovely. Different pillow options available for picky sleepers. Location is the best! Quiet yet, short walk to train stations, Lotte department store, couple of convenience stores within reach and Myeongdong across the road. Gym is top-notch - only regretted I checked it out on the last night. We also spent New years here and couldnt be happier that it was walking distance to the Bosingak bell countdown.

Punti negativi: In-room dining is really pricey. Then again, covenience stores and restaurants are within short walking distance.

Punti positivi: Great value for money. near the subway station and friendly staff. It is very new hotel so everything was clean and modern. The bakery was good too!

Punti negativi: there was a construction work going on so our view was just scaffold and trucks however it didn't really matter as we were out during the day

Punti positivi: I loved that the hotel's location is situated next to Syeonyudo station making it very convenient to get to places. We loved going to Egg Drop cafe which was situated further down the hotel. There are also many restaurants from the hotel towards Dangsan. The interior of the rooms were tastefully designed and I loved that there was a bathtub in our room..great for the cold weather! There's also a gym if you want to exercise. The staff were friendly and helpful! And most of all, this place is very affordable!

Punti positivi: Hotel pulitissimo e di qualità. Ci siamo sentiti a nostro agio e ci torneremmo Buonissima e molto varia la colazione salata Molto cordiale lo staff Molto bella e spaziosa la camera Posizione ideale rispetto alla metropolitana linea 9 che si trova esattamente di fronte all’hotel

Punti negativi: Mancava quasi totalmente il dolce al buffet. Io sono felice di questo ma comprendo per alcuni possa essere un problema Non ho amato la vasca da bagno, scomoda per fare la doccia (soprattutto per il design... bellissima ma scomoda)

Punti positivi: The room was clean with a great view. It was spacious and beautiful. I loved the cozy lighting. It was raining, so I had to stay at the hotel for a night and I was glad that TV had English channels too!

Punti negativi: Only thing that was missing was a razor in amenities.

Punti positivi: Room is cozy and tidy. Room was clean. Subway station is really near. Everything was good.

Punti positivi: The Café in the lobby is a great one. Good quality products. Connection to the different „villages“ of Seoul is really good. There are two train stations. One in front of the hotel and one in ten minutes walking distance. The really small fee to check in earlier was very fair and a great opportunity

Punti negativi: The staff was really great and friendly but communication in English was still pretty complicated. The room was fully packed when you had two suitcases.

Punti positivi: Pulizia impeccabile, vicinissima alla metro

Punti negativi: L'aria condizionata era un po' troppo rumorosa

Punti positivi: hotel pulito, camere spaziose con tutto il necessaire, buona colazione più orientata al salato. buona posizione a due passi dalla mrt comoda con fermate presso alcune attrazioni della città. dall'aeroporto abbiamo preso un taxi 30euro mezz'ora. zona tranquilla non in centro città, ma con shop e ristoranti a pochi passi

Punti negativi: aggiugeremmo qualche dolce alla colazione

Punti positivi: Ottima posizione e servizio. Ho soggiornato in questo hotel prima e non vi deluderà. Ci tornerò sicuramente la prossima volta che mi troverò a Seul.

Punti positivi: Piscina e sauna

Punti negativi: la camera non era pulita. Ho trovato il portabevande sotto la toilette (sul retro) e la bottiglia cosmetica sotto il tavolo (accanto al letto)

Punti positivi: Club floor is excellent provide good and quiet place for reading and coffee

Punti negativi: The room is a bit old. And it takes a long time for our car to get in the front door from car park. The front door would not let our car wait even for 5 min. It can be quite difficult for us as we have someone who is 86 years old

Punti positivi: Excellent staff

Punti negativi: Some things need updating

Punti positivi: Really appreciate the help the hotel offered at the very first day when I arrived at the hotel. My daughter left her backpack at the shuttle bus and we realized that when checking in at the hotel. The staffs were very helpful by calling the bus driver/company and picking up our backpack. When we came back to the hotel from sightseeing’s that evening, the backpack was already in the room waiting for us :) we will definitely come back to this hotel if we visit Korea again!

Punti positivi: Room service.. Location.. Decoration.. Friendly staff..

Punti negativi: Toilet shower in my room to be upgraded to ensure proper distribution of water from the shower.. It was also a bit difficult to adjust the balance of the hot & cold water from the shower to get the right temperature..

Punti positivi: Location was great.

Punti negativi: Bed was very small. Room was average for the price point paid. From the outside the hotel looks five star, but the rooms don't match the exterior and the price point was not worth the return. The rooms are not that sound proof and we experienced a fair amount of noise transferring through from the adjacent rooms and the room a floor above.

Punti positivi: Tutto pulitissimo e accogliente. Letti molto comodi e biancheria di alta qualità. Personale molto efficiente e molto gentile. Buona e varia la prima colazione. Posizione della struttura ottima, vicino a molti punti di interesse raggiungibili anche a piedi.

Punti negativi: La camera era un po' piccola.

Punti positivi: La posizione centralissima dell’hotel. La colazione

Punti negativi: N/A

Punti positivi: hotel posizionato bene con ottimi servizi sia reception che concierge.

Punti negativi: -

Punti negativi: Per colpa di errate informazioni alla reception abbiamo perso il pulman per aereoporto, alle nostre proteste per avere un auto dell’hotel ci e stato risposto no, e neppure le scuse per l’errore, abbiamo poi dovuto prendere un taxi con un costo molto oneroso.