Hotel a Seul

Punti positivi: Professionalità Tutti parlano Inglese Spaziose pulite e lussuose

Punti positivi: Mi è piaciuto tutto di questo posto. Il personale era eccezionale e molto disponibile. Non potevamo chiedere di più. Le camere sono tutte dotate di tutto ciò di cui avete sempre sognato.

Punti negativi: I prezzi del cibo servito erano un po' troppo alti.

Punti positivi: This is a five star hotel and I would expect that everything would be par excellence. Therefore, the whole experience was great although the prices for food at the hotel was a little steep. $36 US for a small cup of coffee and 2 pastries.

Punti positivi: Everyone spoke English! Close by near the subway station. Helped us look for taxis and buses to the airport!

Punti negativi: Shilla duty free sold out quickly ):

Punti positivi: Luxurious atmosphere! You are treated like a King!

Punti negativi: Almost everything costs extra or isn't included in the room rate.

Punti positivi: Modern, very well managed hotel. Clean, well-kept, nice and useful room facilities. Good location, near Dongguk University metro station (line 3). Nice view of the Namsan Park and Tower. Great breakfasts. Fantastic, professional and friendly staff. Absolutely recommended!

Punti negativi: Nothing.

Punti positivi: Bed was great, staffs are amazing specially outdoor pool staffs, me and my family will definitely come back again this August

Punti positivi: camera elegante, molto bella e confortevole, materassi e lenzuola fantastici colazione ottima lobby bar degno di nota per i cocktail personale estremamente professionale e cortese posizione buona

Punti negativi: nulla, tutto molto bene

Punti positivi: Everything.. Stacey the sales manager was awesome

Punti negativi: Nothing

Punti negativi: Food was expensive and cold.

Punti positivi: Struttura molto elegante e raffinata. Servizio ottimo, pulizia ottima, colazione ottima.

Punti negativi: Unico neo non si esce facilmente a piedi dalla struttura verso la città ma sempre in taxi, essendo disposto su una collina, in una posizione centrale.

Punti positivi: pool. hanging out with my girl friend. the service and the whole vibe that the hotel gives me was cozy and elegant.

Punti negativi: the front desk told me no union card sir but it worked so i learned never to be lazy cuz

Punti positivi: The staff were seamlessly efficient and accommodating to our requests and needs、 to make our stay as pleasant and easy as possible. The grounds itself、 with the sculpture garden and jogging courses、were very handy.

Punti negativi: It is a little bit difficult to get to and from the airport outside of taking a cab. But the overall quality of the stay and service was exceptional.

Punti positivi: The Shilla Hotel exceeded my expectations. Because I pre booked everything in advance (breakfast buffet and spa package), wherever I went the employee's called me by my name; some even remembered me the next day in passing. I went for a stay-cation and was able to completely relax and enjoy the services they offered.

Punti positivi: High floor room

Punti negativi: Breakfast

Punti positivi: Our stay was amazing. Stylish hotel with very polite staff. Liked the breakfast. Elegant choice, good food. View from room amazing. Gym was very big and had a lot of choice of equipment. Metro station is right outside.

Punti negativi: First time in Seoul so the hotel is a little out of the main attractions in other neighbornhoods, but you can get there with metro. Just be prepared to ride for some time.

Punti positivi: Location & view from windows

Punti negativi: All the good)

Punti positivi: The overall service was great, very clean and classy. The hotel staffs are all professional and nice.

Punti negativi: It’s a bit far from downtown area, but if you just stay for Lotte adventure and park for few days, then this hotel is a very good choice for family.

Punti positivi: Everything

Punti negativi: .

Punti positivi: The staff were well trained

Punti negativi: More extra bottled water

Punti positivi: The service was excellent and they also have Halal food

Punti negativi: Nothing

Punti positivi: The hotel's facilities and staff were simply outstanding. Since it's attached to a huge mall, shopping was very convenient. Service, be it in room dining, housekeeping, etc., was exemplary. If you're in Seoul, look no further.

Punti positivi: Location! Location! Location! Super convenient! Spectacular view from 91th!

Punti positivi: This hotel is the only hotel to stay at in Seoul. It is exceptional - the staff, the facilities, the food and the service. It really exceeded my expectations!

Punti negativi: There wasn’t anything I did not like.

Punti positivi: Le camere erano molto pulite, eleganti e confortevoli. Il personale era molto cordiale, disponibile ed attento.

Punti negativi: Il nostro soggiorno è stato perfetto. Grazie!

Punti positivi: Location was excellent. Very courteous staff.

Punti negativi: Because of protests outside, the noise woke us up early in the morning. Wish there was a noise protection for the windows.

Punti positivi: Very good hotel. Staff works perfect. Atmosphere nice, everything is good!

Punti positivi: Room view is nice

Punti negativi: They don’t have power shower in the hotel

Punti positivi: The Restaurants in the hotel are unbeatable I can say it’s the best in soul . The rooms are super clean and comfy . The area is great.

Punti negativi: I went for some Health check ups , the hotel was very far from my hospital.

Punti positivi: Amazing hospitality. Huge and awesome GYM !! Nice location.

Punti negativi: TV channel is outdates, and you cant connect your device to the TV via bluetooth or wifi.

Punti negativi: Needs more variety of cuisine for breakfast because it is not suitable for the hotel level.

Punti positivi: Struttura Top e personale molto cortese e reattivo!!!

Punti negativi: Il materasso del letto era un po’ troppo morbido

Punti positivi: bed very comfortable.

Punti positivi: it was sooo amazing that all the staff were kindest ever !!!!!

Punti negativi: nothing

Punti positivi: Room spacious and well equipped and toilet too. Breakfast buffet and dinner buffet are great.

Punti negativi: Nothing

Punti positivi: The hotel is close to shopping areas, night market and the church. Only a short walking distance to subways and bus stations. The hotel is clean and it smells good. The room is fully made up everyday. I love the toilet because it’s fully automated. You don’t have to worry about sitting on a cold toilet seat. The staff is helpful and accommodating.

Punti negativi: The lobby is a little bit small and becomes too crowded if a lot if people check in at the same time. I was traveling with my family, siblings and their familes and the receptionists of the hotel got a bit rattled and annoyed. But other than that I can’t complain.

Punti positivi: I happened met the staff at the reception desk his name is Jacob Song he is very nice guy his service is more than my expectation I asked so many question he was able to answer all his service is above and beyond .

Punti negativi: None

Punti positivi: In style, nice staff and clean! The hotel is close to Myeongdong shopping area and restaurants. It is also convenience to access Seoul Subway System (Line No. 4) - just a minutes walk. The famous restaurant for "fresh raw crabs marinated in soy sauce" or "Gejang" is just less than 5 minutes walk from the hotel.

Punti negativi: nothing!

Punti positivi: Bright and clean room. Friendly staff

Punti positivi: Excellent location and clean facilities

Punti negativi: Alarm clock gets reset everyday

Punti positivi: Le stanze davvero super miglior hotel in Giappone!

Punti positivi: Location, easy to move all around Seoul.

Punti negativi: there are only 2 elevators, you need to add to your travel time some minutes for that.

Punti positivi: Good location, clean room & friendly staffs.

Punti positivi: Every thing was great

Punti negativi: Nothing

Punti positivi: The staff was so friendly and accommodating. The facilities were perfect for us .

Punti positivi: Contemporary decor and facilities. Location. Staff.

Punti negativi: The airconditioning was not effective for 2 days

Punti negativi: I costi per il pasto era assurdo. In caso contrario meraviglioso. Se prenotate sul kayak non si ottengono punti Starwood.

Punti negativi: Very helpful staff and very good location

Punti positivi: Great staff, restaurants and location! It is a few minutes walk to a major shopping area and very close to main attractions (by Taxi though).

Punti negativi: Family room was smaller that I expected.

Punti positivi: Friendly staff, great cosy bar, location, spacious room, gym and pool, wine selection

Punti negativi: Nothing

Punti positivi: the breakfast was great and the location was awesome ! the service was amazing and the staff were very nice. the bed was comfortable and i love this hotel !

Punti negativi: the cleaning service was reasonable, the tv channels need more foreign channels and kids channels in english. the swimming pool need more restoration !

Punti positivi: Spacious room and great location. Within walking distance of the hustle and bustle of Chosun but located on a really peaceful stretch of the street.

Punti negativi: Nothing.

Punti positivi: it is good

Punti negativi: NA

Punti positivi: Myeongdoang area, shops, restaurants, cafe etc, top hotel with excellent positions

Punti negativi: Need refreshments for the rooms but with services still very very good

Punti positivi: I’m very selective and into details , this property is excellent , location wise , cleanliness, staff. Don’t waste your time looking for hotels , book this one. Great value of money.

Punti negativi: None.

Punti positivi: Breakfast is expensive，palatabe though

Punti positivi: The details which make diference: very educated and stylish personal, i noticed aselection of italian wines special for Westin Chosun, this tings talks about level of service!

Punti negativi: Is a little too old like finishing and design of furniture!

Punti positivi: Spa was nice and the location was excellent. Staff were friendly and accommodating. Room was comfortable overall.

Punti negativi: Bed wasn't that comfortable and the sheets had a little bad smell.

Punti positivi: Clean, location, kind

Punti positivi: I would like to mention great hospitality of the guy who works at the reception (the one without glasses, sorry don’t know his name), and the guy in glasses at the breakfast reception. This hotel is lucky to have these 2 great employees!!!

Punti positivi: I like the onsen and free Ramen every night.

Punti negativi: Bed is too hard for me.

Punti positivi: tutto perfetto servizi oltre aspettative, colazione ottima, sauna ottima, pulizia e cambi biancheria. Comoda la navetta che ti porta in centro di Meyong dong e altro.

Punti negativi: Unica pecca la camera matrimoniale, era in realtà una singola con un letto alla fracese, neppure un minimo spazio dove appoggiare le due valige ed un armadio molto piccolo. Reclamato e appena si è liberata una camera con due letti, e questo dopo 3 giorni, mi hanno cambiato la stanza ma a fronte di un supplemento di prezzo.

Punti positivi: The property provides many extra perks welcome drinks, pajamas, Ramen at night, bus service, laundry facilities and onsen. It’s close to a subway station, near many restaurants and shopping stores and next door to an airport bus pickup. My room was adequate size. Breakfast is awesome! Great variety of food and wonderful service.

Punti negativi: Nothing. Maybe the walk back to the hotel from the subway station is uphill.

Punti positivi: Onsen was great, clean and well organised with amenities abundant and well stocked. Free soba noodles between 9:30pm to 11pm was fantastic. Very delicious. Customer service was amazing, staff were very kind, well spoken and helpful. Loved the fancy toilet seat.

Punti negativi: The lobby printer and PC did not work properly - PC has malware or has hardware from the 1990's. The lobby drinks area never seemed stocked up or cleaned often enough. The lift floor carpet looks horrible - should be commercial grade but probably isn't. The room felt dated and fittings and fixtures could do with updating. No freezer in rooms. Slippers and onsen pyjamas look daggy. Limited gym facilities - two exercise bikes. Restaurant is only open for breakfast and evening noodles. Hotel is located right between two stations. However from either station it is a painfully steep uphill 10minute walk which gets old very quickly. It's not convenient for pedestrians and is even worse if you have luggage to haul. This is fine if you are travelling by taxi everywhere; but is a waste since the Subway is so good in Korea.

Punti positivi: Great location, clean, great staff, great sauna and great yaki soba!

Punti negativi: Breakfast was pricey yet mediocre. Great laundry facility but in wrong area, should not be inside sauna locker room, should be near vending machines.

Punti positivi: Very clean

Punti negativi: Shower head location

Punti positivi: Beautiful hotel in a very nice area of gangnam. Close to the subway and lots of shops and restaurants. The view from our hotel room was lovely and we could see the seoul tower. The onsen was great and everything was immaculate. Would highly recommend.

Punti positivi: La stanza bella e pulita. La colazione molto ricca anche se si deve aspettare qualche minuto nelle ore di punta. La SPA piccola ma molto carina.

Punti positivi: Location was perfect, and facilities were awesome.

Punti negativi: No complaints!

Punti positivi: the coffe shop on the first floor is amazing,

Punti positivi: Very modern, clean and comfortable, directly out of the subway station. The first room we were given smelled of cigarettes, despite being a non-smoking room. The staff was very friendly and gave us a new room straight away which had a better view as well. Also the bakery café on the first floor has great pastries and drinks.

Punti negativi: The bathroom has a glass wall, which despite the blinds feels a bit uncomfortable

Punti positivi: Bang for the buck!

Punti positivi: Clean room and friendly staff. Located right in front of metro station. Only one transfer needed to get from Incheon airport to the hotel.

Punti negativi: I would like to have an option of Korean style breakfast. Air-conditioning located right infront of bed so it can get unpleasant at night.

Punti positivi: top!

Punti positivi: Everything is great. Very Convenient as the area is nearby to shops and subway station. Comfortable deluxe double room. The view is very nice.

Punti negativi: The bedsheet have some stains. The room was abit dim due to low lights.

Punti positivi: The hotel is conveniently located to the station and a bus stop, coupled with have a good array of food choices within the vicinity. Also, there is a grocery just across the street! Hotel Staff were polite and able to speak English well :) They also also quick to respond to our request. The overall experience was great!!

Punti negativi: Something minor but the soap and shampoo provided wasnt to our liking.

Punti positivi: Their rooms speak everything! Once I got in I knew that it was going to be a perfect stay. I had 7 nights here, their daily room cleaning are neat and flawless. Amenities and facilities are high quality. Cannot find anything to complain. And the Location is just right behind the bus station and 30seconds walk from subway.

Punti negativi: -the room door did not work once I got to the room but they fixed it quickly.

Punti positivi: Very clean Toilet is very clean and tidy, facilities are all new They make room everyday Face towel and bath towel are changed everyday There are 2 free water bottles everyday There are enough facilities in the gym that you need Staff can speak english well Breakfast is very delicious

Punti negativi: It takes you about 40 minutes to go to the center of city, a bit far from the center of city, but the hotel itself is very near the bus stop and also subway station

Punti negativi: Supervisor at front desk and manager attitude is NOT good, you also get charged 10$ US for a bottle of water, small one. The manager Jay will write you a letter to imply he doesn’t care if there is anything you don’t like and you raise an issue.

Punti positivi: Loved the magnificent view from our room, the room size, and cleanliness. The location was perfect with a mall and train station next door.

Punti negativi: We had a $30 hamburger that came with a few fries our 1st night because we got in late. We dined at the mall next door for Korean food and other places much more affordable the rest of our stay.

Punti positivi: Location

Punti negativi: None

Punti positivi: The best hotel I’ve ever stayed at in my entire life!! I recommend anyone who wants to have an exeptional experience here in Seoul to stay at the Novotel suits amabassador Yongsan. I don’t think I’ve ever seen such professional staff they made my stay ever more enjoyable, it’s connected with the subway station as well as the rail station everything is near you! The rooms are sooo big and clean and the view is amazing I was able to see Namsan tower from my room. So far the best hotel I’ve ever stayed at!

Punti negativi: Absolutely nothing! Everything was beyond my expectations

Punti positivi: I stayed in Junior Suite and the room was extremely clean and neat. All the necessity was arranged in the room. Very comfortable bed - I slept so well :)!!!! + I requested for late check-out for personal reason and thankfully, the hotel allowed me to check-out little later than the official check-out time.

Punti negativi: I stayed with City view (Namsan tower view). I thought I would be able to see the good city view but the tower is actually far from the hotel that I barely enjoy the night view.

Punti positivi: Nice indoor pool and sauna. Portable sound bar in room.

Punti negativi: Restroom at the sauna area was very dirty and clogged. Hotel employees did not recognize for at least 2 hours. Breakfast very expensive. Not the money worth... English language skills at the check in desk improvable.

Punti positivi: Location of the mall

Punti negativi: hard communication cause they hardly speak English. plus they dont listen to what I was saying and just go with what they think I want. many facilities where not available. the employees most of them were rude and few were good

Punti positivi: Everything! The service, the staff, the location and the room itself! Everything worth to choose this hotel! Nothing to add :-)

Punti negativi: Nothing

Punti positivi: Clean. Good service.

Punti negativi: Overpriced breakfast. No filtered coffee!

Punti positivi: Amazing service, hotel staff and concierge were both considerate and helpful !! The hotel room/suit was beautiful; luxurious

Punti positivi: Tutto

Punti negativi: Il buffet per cena chiude alle 21. Un hotel internazionale deve tenere fino alle 22

Punti positivi: Mrs.Kim is so kind ... And the service is very nice. She can cumunicate with guest very well.

Punti negativi: Nothing

Punti positivi: Owner is very friendly and helpful! Not far from the station and close to the bus stop for airport bus.

Punti positivi: Ms. Kim is really out-going and she speaks good English. But please give me a chance to practice Korean.

Punti negativi: The rubbish bin hadn't been emptied for the four days we stayed in. I don't know if throwing out rubbish is our responsibility? And because it's wet, there are always some smell in the hostel.

Punti positivi: Close to Seoul train station. Easy to walk to namdaemun market. Ms. Kim was an amazing host. She has always been very kind and helpful whenever I travel to Korea. This was my second time staying here and she still is as welcoming as always.

Punti positivi: Mrs Kim the owner was brilliant as a host and source of knowledge of places to visit. Highly recommended.

Punti positivi: It was perfect , thanks a lot for your hospitality. For those who are looking for a nice hostel go there

Punti negativi: Nothing

Punti positivi: It was my lovely Korean home before and after my short research period. Mrs.Kim was really helpful and lovely woman. <3 Because I returned (I had to move out from my apartman) she prepared "my room" (she knew I had many stuff so I got one room in the 1st floor) and gave me welcome snacks.

Punti negativi: -

Punti positivi: Location: A good 10 minute walk from Seoul Station. And it was also close to another station from the Green Line. It was 20mins away from the Gongbyukgung Palace. Staff: Mrs Kim was so nice. She gave us some tips on where to go in Seoul. When we left, she even gave us a LOT of candies and chocolates. Cleanliness: Room was tidy all the time. Small but neat. As a guest, you have to be quiet in order not to disturb other guests.

Punti negativi: Food: We had toast and egg everyday. Which is fine, considering the cost. Toilet: There was no bidet. So you had to use tissues.

Punti positivi: The location is good. The room is clean.

Punti positivi: Perfect location 7 minutes walking from Seoul main train station. Super nice lady who runs the guesthouse, she helped and cooked for me when I felt sick during our stay. Absolutely recommended.

Punti positivi: Ottima posizione e servizio. Ho soggiornato in questo hotel prima e non vi deluderà. Ci tornerò sicuramente la prossima volta che mi troverò a Seul.

Punti positivi: The place is very strategic, it had a subway and shops in the basement floor, very close to good restaurants. Easy to travel from place and back to the hotel using the subway. Very clean, friendly staff. Nice room decor, very cozy and comfortable. Good value for a respectable 5 star hotel

Punti negativi: We had no idea the items in the fridge were not complementary. Maybe put a not just in case that these items will be charged if used (a note on the fridge and near the snacks)

Punti positivi: I loved the view of the city and how high standard the amenities are. Made me feel cozy and comfortable even though I'm away from home because of the ambiance and the welcoming staff.

Punti negativi: None

Punti positivi: Mall

Punti negativi: No smoking area

Punti positivi: We liked the location of the hotel, aswell as the staff, all very friendly.

Punti negativi: At night, the airconditioner was very hot, although they did upgrade us to a suit, the room was still not cool enough for our liking. Also, we liked the style and layout of the normal room more than the suite , the suite felt very normally decorated however, plus marks for the jacuzzi was amazing

Punti positivi: The location, the room, the kindness

Punti negativi: Part of the staff doesn't know english

Punti positivi: The location was out of this world. All the staff there were friendly and their general knowledge of all attractions around that area is fantastic. They can recommend food outlet

Punti negativi: The wall too thin. Can hear footsteps

Punti positivi: good location for shopping in lotte department store and duty free.

Punti negativi: bath and amenities is not 5 stars level

Punti positivi: Good location, very attentive staff...good facilities

Punti negativi: Nothing

Punti positivi: Fantastic location Great breakfast Pool and gym no fees Very comfortable bed Room size ok

Punti negativi: Bar charges cover fee - we bought two drinks and paid the same amount for the drinks and in charges

Punti positivi: It’s really downtown

Punti negativi: The room is a bit older and noisy for a five stars high standard and price. I could ear people talking on hallway

Punti positivi: hotel posizionato bene con ottimi servizi sia reception che concierge.

Punti negativi: -

Punti negativi: Per colpa di errate informazioni alla reception abbiamo perso il pulman per aereoporto, alle nostre proteste per avere un auto dell’hotel ci e stato risposto no, e neppure le scuse per l’errore, abbiamo poi dovuto prendere un taxi con un costo molto oneroso.

Punti positivi: Great location for the market. Very clean. New hotel.

Punti positivi: Everything

Punti positivi: location is the best

Punti negativi: nothing

Punti positivi: Superb location for a short stay

Punti negativi: I wish it hadn’t rained on one day we were there

Punti positivi: Fantastic location with Subway station and airport bus stop within a stone throw away. The hotel room is very neat n clean. The staff are very helpful and friendly. I will definitely come back to this hotel when i visit seoul in future. L7 has definitely made my korea stay a very pleasant one. Keep up the good service.

Punti positivi: Location: right on the doorstep of Myeongdong metro station, walking distance to bakeries, 7 eleven convenience stores, shopping and restaurants. A good area for an introduction to Seoul albeit a little touristy. Rooftop bar is decent. Shame it was raining all week when I stayed so I didn’t get to experience the rooftop foot spa. Receptionists I encountered were all helpful and spoke pretty good English.

Punti negativi: Bathroom is a little too small, even for a petite woman you have to maneuver your way around. We didn’t like the paper cups provided in the bathroom for rinsing but got new ones everyday so wasn’t a big issue.

Punti positivi: Location is very convenience, easy access via airport limousine bus from/to hotel. Staff are friendly :)

Punti positivi: Posizione perfetta, davanti alla stazione della metro e ai principali bus. Dietro a myengodong il quartiere dei negozietti beauty e dei ristorantini. Ci siamo mossi facilmente per tutta la città. La camera accogliente spaziosa, pulita. Direi una soluzione semplice ma ottima qualità prezzo e soprattutto posizione fantastica.

Punti negativi: Forse il bagno potrebbe essere più curato e strano che la reception sia al terzo piano, quando entri sei in una stanza vuota.

Punti positivi: It's excellent location completely.

Punti negativi: We stayed on 20th floor, it was noisy because of technical system on roof top. The rooms are a little small, no tea bag, no iron in the rooms.

Punti positivi: Posizione super-centrale, camere ampie e moderne. Personale molto gentile. Ottimo per visitare la città!

Punti positivi: I do not make request before. Double room with view of Seoul Tower is really out of my expectation.

Punti negativi: Nil

Punti positivi: I like almost everything from the L7 Myeongdong. The neighborhood is great since it's in the center of Myeongdong -- means you're in the center of shopping and food area. The Airport bus stop is just around the corner, approx less than 100 m. It also near Myeongdong MRT exit 9. 2 convenient stores (GS25 and 7eleven) is near the building, pretty much help settles your quick breakfast/snack needs. If you're up for a cheap shopping spree -- 5 stories Daiso is across the building. The staff is also very nice and helpful. The room is also spacious, with good amenities, TV channels, and good lighting. Would definitely come back to stay there.

Punti negativi: One downside tho, I left my newly bought shoes there and I'm pretty sure it was still stored in a box. I believe the housekeeper should've found it when they clean my room (on my checkout date). However, I sent an email and they replied that they couldn't found anything (which I think it's weird). Aside to my clumsiness, would be great if the hotel staff could do a double check and immediately inform the guest if they found left behind goods.

Punti negativi: Non sono pulite. Tappeto nella mia camera era super sporca. Non ci tornerò

Punti positivi: Staff was very helpful & excellent service mind!! Concierge,front,restaurant there is excellent service

Punti negativi: Nothing at all

Punti positivi: Convenience, clean room, toilet is small but acceptable, very near myeongdong shopping area, subway and restaurants.

Punti negativi: Room aircon not working properly...needs maintenance to work like new . Also, very slow elevator....takes a couple of minutes of waiting time.

Punti positivi: Breakfast Excellent Location Excellent Cleanliness Good Staff Attitude Good

Punti negativi: Room Size... I am disappointed Facilities... business meetings, restaurants.... less than satisfactory Value for money... really disappointed US$ 190/day x 3 nights twin bed.

Punti positivi: good

Punti negativi: the room is to small

Punti positivi: Location- the best; it is near the offices that I go to; accessible to Airport Bus Stop; available parking for my business meetings at hotel; Rooms- clean as expected;

Punti negativi: Room AC- was too warm during first 2 nights; but resolved 2 days before i check out Breakfast- needs more variety; i ate the same thing 4 times; Bathroom- no bathrobe No mini bar

Punti positivi: Strategic Place

Punti negativi: Dusty and dirty room

Punti positivi: Location of hotel was excellent. Bus stop from Incheon airport stops right in front of hotel. Would definitely stay there again!

Punti positivi: Location

Punti negativi: Bed size wasn’t enough for me

Punti positivi: Location!!!!! Breakfast!!!! Service!!!! & Worth it price!!!!!

Punti positivi: Location very good

Punti negativi: Old

Punti positivi: Location was great, Close to all the shops and stations.

Punti negativi: Not very sound proof, I could hear people next door when they talk loudly.

Punti positivi: Hotel location is good.

Punti positivi: It was the most pleasant stay we have had on our family trip twice, once enroute Japan and once on return stay to home. During the first stay they gave us a spacious and beautiful room which really exceeded our expectations for family of four. The breakfast was amazing too. However on our our return stay back at the same hotel, we requested for the same room but to our surprise a gentleman present who seemed like was a director or CEO of the hotel probably provided us a presidential suite. which was a pure delight. i would not only visit Seoul again but also recommend to any family or people travelling on holidays or business to stay at this very reasonably priced but furnished to ultra high quality and located right in the heart of the main city. The cable car was a walking distance but we took taxi which was cheap and a major shopping world opens right in front of you . location is definitely 5 star. I seriously and happily recommend the Pacific hotel to anyone travelling to Seoul. The food is generous and amazing. This hotel definitely under rated as 5 star. It is surely better than many 5 stars in 42 countries of the world i have travelled to and stayed in. Thanks

Punti negativi: It couldn't have been better

Punti positivi: One of the most comfortable beds I’ve ever slept in and bigger than my own flat

Punti positivi: location was very good

Punti negativi: There were bad smell on the pillow and the blanket. it's like someone sweat or from their bodies.

Punti positivi: Friendly staff and very helpfull. Clean room en very nice with a lot of space.

Punti negativi: Attention: the wifi is not perfect! And easy for hackers as well. The manager said that he will fix it soon. Nevertheless we would come back here again. The staff is really great and patiently. The breakfast is great.

Punti positivi: Very near to Myeongdong Station (Metro Line 4 - Exit 3). Transportation from Incheon airport: AREX Express to Seoul Station and then 2 stops of Metro Line 4 is very fast. Very comfy beds. Very good variety of meals for breakfast. Dumplings and pickled cabbage quite similar to items from cuisine of my country - the distance is about 8000 km ;-) Last but not least: Members of the Staff are very nice and helpful. They may be proud of their hotel.

Punti negativi: Actually - nothing, but … perhaps the view from my room (overlooking the wall of the neighbouring building) - it may still remind you that you have to go out for your sightseeing of Seoul.

Punti positivi: Close to everything

Punti positivi: Great location

Punti negativi: Nil

Punti positivi: Breakfast is great. Location is amazing, 1 minute walk to metro,2 minute walk to Myeong-dong and airport bus,G25 and fried chicken shop downstairs. I booked twin and single bed room which was big enough for two adults, 1 ten yr old child and 1 preschool child.

Punti positivi: Ottima posizione, Hotel molto pulito e staff molto disponibile

Punti positivi: Posizione perfetta. Stanza silenziosa. Check in in anticipo.

Punti negativi: Lo staff non è stato all'altezza del proprio ruolo come disponibilità e cortesia. La stanza la prima sera era pulita, ma le sere successive non è stata pulita bene. La colazione senza infamia e senza lode.

Punti positivi: Location Close to shopping area

Punti negativi: Here below the list: 1 poor cleanliness, had to change 3 rooms before we could get to the 4th room. Mind you the shift mgr told us he would have arranged a nice cleaned room so we had to wait 10mins and when we got there it was not cleaned at all.... Found sticky surface on the desk and toilette not cleaned Hair on the floor.... 2 my wife had a bad leg and one of the room offered had a bathtub which was useless.... 3 we got into the room after 2hrs approx 4 Front desk staff unitrained unexperienced...able ti excuse but not to solve problems 5 we were told that we would have been changed room the next day but nobody took action. Neither asked about my wife's bad leg...poor customer service, no genuine care towards customers 6 the room given was half way the 7th and 8th floor reachable through steps and sides doors. The door of our room was opposite a staff only room/cleaning and emergency stairs 7 the bad was a small double bed 8 we had to leave at 6 therefore we were offered packet b/fast box. They would not refund b/fast ( 17000wan pp). The box contained some yakult, yogurt but no spoons , 2 small croissants and 2 small buns, 1 small banana 2 tangerines. Not what we asked and expected. We left the bag at reception! How could have we eaten a yogurt without a spoon????!!!!! 9 old furniture in the rooms offered

Punti positivi: Miglior servizio per gli ospiti. Molto suggestivo.

Punti positivi: The location is very good.

Punti negativi: nil.

Punti positivi: Service is very quick and polite.

Punti negativi: Nothing

Punti negativi: it is really a little bit expensive.

Punti positivi: Staffs are so nice

Punti negativi: Not many choice of restaurants

Punti positivi: Easy to get to, nice public areas and bar, very comfortable room and fabulous 30th floor restaurant gym good too

Punti negativi: Breakfast very busy so at times queue but staff handled it well

Punti positivi: Nothing really

Punti negativi: The prices were a bit high for what you got

Punti positivi: Location and staff was great

Punti negativi: Sauna should not be paid. Swimming suit should not be on sale, everyone should be allowed to bring thier swimwear. Breakfast variety should be enhanced for international customers.

Punti positivi: Service and location

Punti positivi: Location was Amazing

Punti negativi: Older decor of rooms and bathroom

Punti negativi: Breakfast at the hotel was overpriced

Punti positivi: friendly staffs, great location.

Punti negativi: none

Punti positivi: Just what is needed with a business meeting

Punti negativi: No issues at all

Punti positivi: The hotel is located at dongdaemun history & culture park metro station exit 4. Good location, near to shopping district and there are limousine bus station across the hotel too.

Punti positivi: Clean, convenient, affordable, ESG friendly

Punti negativi: They don’t allow me to use the sauna pool after my check out at 1200 even though I am waiting for my flight at night.

Punti positivi: Good location next to 3 subway lines and shopping. The staff were incredible. We have travelled extensively at all levels of prices. The front counter staff we some of the most professional & cheerful we’ve encountered

Punti negativi: No negatives, obviously budget but modern & clean

Punti positivi: The staff are friendly and go out of their way to provide excellent customer service. Phillip helped me navigate the subway and on my final day, the manager got her staff together and sang happy birthday to me and presented me with a gift bag! What a surprise! They'd got the details from my check-in information! Love this Ibis Budget hotel!!! Thank you!

Punti negativi: That I didn't take the time to use the spa facilities.

Punti positivi: Location

Punti negativi: Size of room

Punti negativi: Stanze troppo piccole

Punti positivi: It’s good that there’s a gym but it’s actually pretty small...

Punti positivi: Very good location, excellent staff and very clean rooms, but there is no real desk to work at, which is fair enough at these prices. I wonder, though, if they could add some fold-up desk.

Punti negativi: Breakfast... staff are friendly but choice is too limited. Just toast with jam and a boiled egg does not cut it; I think they should either cancel this service or invest a little in it. I’m sure they have done their research but I would personally prefer to pay double to get something a little more decent than pay so little and get near to nothing. Had I known, I would not have taken the breakfast option.

Punti positivi: Some staff service

Punti negativi: The staff didn’t try to help me, I asked for a good view from my room. The breakfast not options. My room was so hot so they didn’t tell me I had to call to turn it on. I’ve bad experience there

Punti positivi: Near the airport bus

Punti negativi: The bathroom is not comfortable

Punti positivi: clear hours

Punti negativi: not a lot of options for vegetarians, there were no options - I don't drink milk, or eat eggs, there were no options or alternatives offered for me.

Punti positivi: Il personale cordiale che era molto accomodante. Il piano club lounge era fantastico.

Punti positivi: Era ok

Punti positivi: I booked a club executive room that allowed use of the club facilities which was useful and the food throughout the day was good. Pool and gym facilities quite good.

Punti negativi: Room was basic and in great need of freshening up and modernising, I have stayed in the Oakwood Coex hotel round the corner from the InterContinental and feel that it is not only nicer in terms of room and facilities but also much more cost effective. All in all the Intercontinental provides fairly poor value for money and is a hotel in desperate need of freshening up and modernising

Punti positivi: The quality of food at the hotel was excellent except for the pricing being on the higher side. The Gym facility was excellent with all the equipment. The quality of service and quality of food at the Deli was very good.

Punti negativi: The hotel not having a SPA is a huge disadvantage. The last time I stayed I was given an upgrade on my room. However this time although I stayed for much longer this courtesy was not extended to me. Besides this everything else was excellent.

Punti positivi: Great breakfast, great room, great location

Punti positivi: I did like the Gym and the trainer Soo Jin was excellent

Punti negativi: did not have an inhouse SPA

Punti positivi: When you want to enjoy the convenience of metropolis, it’s the best in Seoul. Convenient transportation, connectivity, accessibility and comfortability. The only thing with which I was not satisfied is gym and pool. Comparing to Westin Chosun Seoul, two grades down. But generally I was quite satisfied and can recommend my friends as well.

Punti positivi: the location was great

Punti negativi: it was little bit outdated, especially the swimming pool.

Punti positivi: Belldesk and location - I had to oick up something from downtown and the belldesk arranged a pick up service and paid for me. They saved the day. Also the location is best in town - there is everything you need and can think of.

Punti negativi: It was extremely difficult to catch a cab even at the hotel entrance. Foreign guestsrelies on the hotel staff but they were not so helpful. The room and bathroom are quite old (someone can say classic though).

Punti positivi: One of the cleanest rooms in Asia outside Japan. Most of the staff were friendly. And Concierge team is the best that I have seen and they are extremely helpful when we have questions about the city. They are very knowledgable and go beyond their duty to help guests.

Punti negativi: In the restaurants the staff were less friendly and hardly can communicate in English. This can be frustrating when trying to communicate about food allergies.

Punti positivi: 1. The club lounge facility is excellent. Must appreciate the staff team. They all were cordial, helpful and offered utmost hospitality to my best satisfaction. 2. The location is awesome, well connected and in a very happening area.

Punti negativi: The room was not really silent and got disturbed from noise from other rooms. Also there was sound from people walking in the floor above.

Punti positivi: Location Breakfast

Punti positivi: Great location, nice lobby bar, rooms with a view, very friendly staff

Punti negativi: Extremely expensive restaurants

Punti positivi: BEST SERVICE AND EXCELLENT FRIENDLY ENVIRONMENT.. 5 STAR LOCATION..

Punti negativi: Not at all!!!