Hotel a Boston

Punti positivi: Servizio completo, fatturazione con la mancia inclusa nel conto. Questo facilita non poco un viaggio di affari. Posizione e struttura eccellente.

Punti negativi: Riscaldamento

Punti negativi: Le camere erano piccole soprattutto per una famiglia di quattro persone.

Punti positivi: Ottimo soggiorno. Aveva un evento al Seaport World Trade Center. Ci tornerei volentieri

Punti positivi: Tutto perfetto! Il servizio ottimo, il brunch delizioso! Anche la palestra era fantastica.

Punti negativi: Tre amici hanno dovuto dormire su due letti doppi. Quando ho prenotato, non ho trovato 2 letti matrimoniali. I due letti matrimoniali erano un po' piccoli, ma erano comodi.

Punti positivi: La posizione era buona per vedere Boston e raggiungere la nostra nave.

Punti negativi: La musica da matrimonio era alta e si sentiva fino al 6° piano. Carta igienica e fazzoletti dovrebbero essere migliori.

Punti positivi: Il bagno era fantastico... rinnovata di recente, e doccia

Punti positivi: Vista e servizio navetta gratuito per il centro città

Punti positivi: Easy to get to from the airport. Quick efficient check in. Great shower.

Punti negativi: Beds need to upgrade to queen size in the double room for the price of the stay. 2 adults and 2 kids.

Punti positivi: The location and service was perfect.

Punti negativi: There was no microwave or anything to heat any food in the room.

Punti positivi: A great stay in a vibrant area within an easy and interesting walk to the heart of Boston. Top-notch staff, large comfortable and clean rooms/bathrooms. Not cheap, but not overpriced for area. Easy, reasonable parking. Our Deluxe King room towards the northwest corner had a good view of the fish pier and (bonus!) the airport runway traffic beyond, though stout windows blocked any noise. Harpoon taproom an easy walk.

Punti positivi: The extra touches like a special selection of pillows and blankets and got to try a novel sort of pillow and a weighted blanket. They also had sachets of lavender for the pillows and bathrobes and probably the nicest hotel bar soap I’ve ever had

Punti positivi: location

Punti negativi: They added a hotel "service fee" to my supposedly prepaid stay. Bah. You should disclose the total cost when booking.

Punti positivi: Perfect location to stay overnight if flying in to Logan (free Silver line from Airport) and perfectly situated across the street from Bay State Cruise port (fast ferry to ptown).

Punti positivi: Comfort

Punti negativi: Forse posizioni un po’ defilata

Punti positivi: Per chi non volesse spendere una fortuna in colazioni c'è uno star bucks interno. Brioche e caffè (americano) ci sono. Posizione buona anche se decentrata. Collegamenti comunque ottimi. Il prezzo booking è stato rispettato e coerente con la struttura. Nel circondario ci sono moltissimi ristoranti e caffè ma attenzione all'orario perché alle 21/22 chiude tutto.

Punti negativi: Camera per 4 persone piuttosto piccola. Purtroppo i letti queen size per 2 adulti sono veramente piccoli.

Punti positivi: So many wonderful little touches! Love the robes and the outlets next to the bed. Free water, mini fridge, and dark towel for makeup removal. Fantastic location and super friendly staff. Top notch!

Punti negativi: Nope, it was fabulous!

Punti positivi: We were extremely pleased with our stay. The health club facility was excellent. We had breakfast in the restaurant and the service and food were outstanding. Our room was very clean and comfortable. The concierge was extremely helpful and friendly.

Punti negativi: Just a small thing, I'm not a fan of Keurig coffee and would of liked a small coffee pot in the room.

Punti positivi: Location and cleanliness

Punti negativi: The fees they charge for drinks at the bar

Punti positivi: Great fitness center

Punti positivi: Posizione

Punti negativi: Le camere sono un po' datate

Punti positivi: La cortesia di tutto il personale

Punti negativi: L'ultima volta che ho alloggiato il costo 75$ a notte. So che era 30 anni fa... Mi manca Diamond Memorandum

Punti positivi: In posizione centrale a Boston e servizio eccellente. Il personale è sempre disponibile a soddisfare le vostre esigenze. Camere spaziose e confortevoli, bellissimo hotel boutique. Anche il ristorante è eccezionale.

Punti positivi: Un soggiorno molto bello, posizione eccellente (vicino ai negozi e ristoranti T, a pochi passi dalle principali attrazioni). Il personale era molto gentile e disponibile. Consiglio vivamente quest'albergo.

Punti positivi: Il servizio clienti è favoloso. Il lusso di un hotel boutique, i comfort di casa.

Punti positivi: Ottima posizione, buon hotel. Essi dovrebbero avere un bollitore in camera.

Punti positivi: Text message before check in, fresh filter tap water on each floor, coffee in the morning.

Punti negativi: Add some fresh baked cookies or continental breakfast.

Punti positivi: Great location. Excellent staff. The room was well appointed and quiet. The beds were extremely comfortable. I appreciated the coffee service on the main floor each morning. The restaurant was fabulous as well.

Punti negativi: I liked everything about this hotel. I expect it is reasonably priced for a lovely hotel in a great location, but I wish it were less expensive because I'd like to spend more time there!

Punti positivi: The staff was incredibly friendly and accommodating, and helped us arrange an early check-in. The hotel bar was a nice place to hang. Nice small touches like the free cold brew on tap in the mornings and the smell of the lobby.

Punti positivi: Location was perfect, less than a minute from the subway. However Boston was so beautiful we walked a lot. The staff were incredibly helpful, helping us to find tickets for the Redsox baseball, which is a 15 minute walk. Shopping is just around the corner and seafront is probably 20 minutes walk or short subway. The hotel was beautiful. Very clean and had some nice extras like chocolates on your pillow and fruit and coffee to grab and go in the morning. Staff were really helpful on checking out with our boarding passes and directions. Would love to stay here again!

Punti positivi: Loved the turn down service, the concierge's assistance & the bananas offered for guests.

Punti negativi: The gym smelled funny & way too hot.

Punti positivi: Location was excellent. Hotel was beautiful, comfortable and very clean.

Punti negativi: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!

Punti positivi: The hotel is beautiful - a boutique historical property with an edge of contemporary flair. The lobby is gorgeous! The staff were all fantastic, the doorman remembered us and the desk clerk brought up a bottle of wine when he heard it was my birthday. Warm, comfortable and a perfect location for exploring Boston!

Punti positivi: Location, staff and decor.

Punti negativi: Bathroom was small.

Punti positivi: The Lenox does a great job with the most basic expectations...but they hit the details out of the park! From the thread count of the sheets to the cookies/lemonade in the lobby, this hotel goes the extra mile.

Punti positivi: Free tea/coffee in the mornings Huge tv Comfy bed Excellent concierge Great location

Punti negativi: Air con quite noisy You can hear water rushing down inside the walls when someone upstairs flushes the toilet/has a shower

Punti positivi: Staff gentilissimo - posizione ottima

Punti negativi: La colazione

Punti positivi: The staff were very helpful and friendly.

Punti negativi: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.

Punti positivi: Il Four Seasons di Boston era fantastico. Il servizio è stato impeccabile e ci hanno davvero fatto sentire "a casa." I miei figli hanno adorato soprattutto il carrello di benvenuto e i biscotti con il latte :) L'hotel era pulito, accogliente e invitante e ci tornerei assolutamente. Altamente consigliato!

Punti positivi: Location

Punti negativi: Staff attitude ranged from amateur to obsequious.

Punti positivi: Staff was so friendly and great with my kids

Punti negativi: Door staff was slow to take my car.

Punti positivi: The property was great and the staff was exactly what you’d expect from the Four Seasons. They made my birthday feel special.

Punti negativi: I came to the realization pretty quickly that I was paying for the hotel “name” and the real estate. I’ve had much nicer accommodations in far less expensive hotel brands. But hey, now I can say I’ve stayed at The Four Seasons.

Punti negativi: We where the only black ppl there an they treated us as if we just walk in off the street an tired to get a room without paying for it

Punti positivi: The bed

Punti negativi: The view of the room in addition to the noise from ac machines on top of the podium.

Punti positivi: Staff exceedingly attentive. Every individual was delightful and willing to please. Location was superior for our needs. Dining room was comfortable with a pleasant view of Boston Common. Also enjoyed the bar area.

Punti negativi: Room layout was odd, with the bathroom right next to the bed. Restaurant dining options were limited. After checking in, after traveling all day we were looking for a light meal and ended settling for a hamburger and a bowl of soup. We found the in-room dining had different options and wonder why these were not available in the restaurant. Food and beverage prices were high even by hotel dining standards. Lobby was sterile and not very comfortable.

Punti positivi: Posizione della struttura e servizio impeccabile del Four Seasons; ottima colazione . Bella la palestra e la piscina con vista sul parco.

Punti positivi: Personale gentilissimo, tutti i servizi sono di alto livello ( ristorazione, bar, ricevimento ) Ambienti curati nei minimi particolari Posizione invidiabile un ringraziamento al personale di portineria, sono gentilissimi , disponibili e sempre sorridenti e non è poco

Punti positivi: Great service!

Punti negativi: Attention to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15 USD.

Punti positivi: Good

Punti negativi: Nothing

Punti positivi: breakfast is good and so is the location, service

Punti negativi: price, value for money. too many brands out there offering similar levels of service 15% chepaer

Punti positivi: Everything was perfect. Location, room, bed, staff, room service, restaurant, food, and housekeeping were all amazing. It was the perfect weekend getaway.

Punti negativi: Non avendo un parcheggio gratuito

Punti positivi: Location is great for North End Italian restaurants and waterfront.

Punti negativi: Room not cleaned by the time we returned from a days exploring. Reception staff hit and miss.

Punti positivi: Close to everything!

Punti positivi: I loved how we could walk everywhere from our hotel. The bathroom was gorgeous and the bed was comfortable (:

Punti positivi: Everything

Punti negativi: Expensive

Punti positivi: Close to the Garden and the North End. New, clean, and everyone was friendly. Fitness center was well equipped, not crowded on a Sunday morning..

Punti negativi: We were on the Zakim bridge side and could hear traffic below, but it wasn't too bad. We were on the 9th floor, and it might be louder on lower floors. Starbucks in the lobby for breakfast was OK, not great.

Punti positivi: The bed was very comfy and room was clean

Punti positivi: The location and the staff was very friendly

Punti positivi: Hotel nuovissimo a due passi da North Station, pulito, tutto molto efficiente e moderno, reception cortese e professionale. Camera grande, anche se non perfettamente distribuita, e silenziosa, nonostante fosse proprio sopra uno dei ponti più spettacolari (e trafficati) di Boston. Bagno grande e comodo, doccia grande. Letto comodo. Televisore maxi con scelta gratuita di canali on line.

Punti negativi: Reception funzionale, ma di stile forse non adeguato al prezzo dell’albergo. Il rubinetto del lavandino in bagno ha un getto a risparmio d’acqua che fa uscire pochissima acqua. Se deve essere una scelta di risparmio idrico, è comunque molto scomoda, e comunque non è coerente con la doccia, nella quale il miscelatore permette di regolare solo la temperatura ma non la portata. Il frigobar è vuoto, e la bottiglia d’acqua lasciata in dotazione costa 7,50 dollari. Manca la cassetta di sicurezza, e l’aria in camera è molto secca.

Punti positivi: Had an issue with the room but staff took care of it in an appropriate manner

Punti positivi: The property was walking distance to everything we wanted to see in Boston and the surrounding areas. If you ventured outside the city it was just a short Uber/lyft ride!

Punti negativi: The keycards were a little confusing at first but it was not at all a major issue.

Punti positivi: The location was fantastic. Right outside the Boston Garden. The hotel was very clean and up to date. The woman who checked me in (I believe her name was Thy) was so incredibly kind. She was amazing. I was there with my wife to celebrate our birthdays plus our anniversary and she gave me a room with stunning views. Really made the experience great. The restaurant in the hotel (The Bistro) makes delicious food. I really enjoyed this hotel and I will definitely be staying there again when I visit Boston.

Punti positivi: Not only was the hotel super nice and clean, but the staff was amazing!

Punti positivi: Aggiornamento bello per lo spazio. Posizione molto comoda. Buone Tariffe

Punti negativi: Le pareti del bagno erano un po' scolorito, altrimenti pulito.

Punti negativi: 45 dollari per il parcheggio notturno sono un po' troppi. Aggiunto ai costi supera i costi di altri alberghi.

Punti positivi: Posizione

Punti negativi: Rumoroso

Punti positivi: Era in posizione comoda

Punti negativi: Non c'era una vera lobby La camera puzzava di muffa La qualità discontinua del personale Offrono una prima colazione continentale gratuita ma non c'è posto dove sedersi e mangiare

Punti positivi: Il personale è fantastico, le camere sono pulite, moderne e arredamento molto funzionale. Il parcheggio era molto bello, parcheggio custodito 24 ore su 24.

Punti positivi: Il personale è fantastico Servizi belli Pulito e confortevole La posizione è eccezionale Facile parcheggiare

Punti negativi: Il parcheggio, come ci si aspetterebbe, era costoso Bar non finito (sarà completato l'estate)

Punti positivi: Le camere sono molto moderne e pulite. Il personale era molto disponibile e cordiale.

Punti positivi: The friendly staff; clean hotel, room and common areas; nice breakfast and close to Fenway Park.

Punti negativi: Nothing negative to say.

Punti positivi: The location was good and it was decorated very retro and on trend. Not a typical hotel chain where everything looks the same. I also liked that they had complimentary coffee and water in the lobby and the room.

Punti negativi: The fan was broken in the room and I mentioned it to two people at the front desk. Both said that they would send someone up with a replacement. That did not happen. Front desk associates were chatting with the valet or using a personal cell.

Punti positivi: The staff was super friendly! My kids had such a great time. The rooms are super clean d comfortable and I was super surprised at the complimentary breakfast. Not typical muffins and cereal but oatmeal station, homemade waffles & more. We will be back.

Punti positivi: Love this place! Clean, boutique, rock ‘n’ roll themed, quiet (with the occasional record playing in a room); lots of amenities and no worries about WIFI passwords, surcharges, and the like. On site valet, excellent location, pool, and customer service. Renovated in 2014 from original Howard Johnson’s! Get a first floor room (only are two floors) if you can’t climb stairs.

Punti negativi: Would love it if they had a hot breakfast buffet rather than just cold carbs.

Punti positivi: Swimmingpoil

Punti negativi: Breakfast

Punti positivi: Close to Fenway Park. Great price for such a amazing location.

Punti positivi: the way the hotel had a theme of music and was different to normal

Punti negativi: When we got there, there was another charge of $16.00 to use the pool and bar which we were not told about previously. Also we used the pool but there was nowhere to get drinks until 5pm, would have been good to have somewhere to get drinks.

Punti positivi: the breakfast was ok

Punti positivi: Everything was great. We would recommend this place. We would definitely come back!

Punti negativi: The whole experience was great

Punti positivi: The staff was EXCELLENT. They all clearly like working there. It was our Anniversary and we got the royal treatment.

Punti negativi: Nothing

Punti negativi: Bad internet. Horrible connection. The hallways were ridiculously freezing. Too much air conditioning. Pool much smaller than looks in photos. Restaurant not associated with hotel so you can’t charge things to room or order room service.

Punti positivi: Il servizio clienti era fantastico! Così professionale e attento. Non vedo l'ora di tornarci!

Punti negativi: Non posso dire niente di negativo.

Punti positivi: The view on the waterfront was lovely.

Punti positivi: Location is good. Short walk to Quincy Market. Nice restaurants and good neighbourhood

Punti negativi: nobodoy explained us the facilities in the hotel, no room information. 2 lights in the room were broken. not what I expect from a 5* hotel and more than 300 bucks per night. after complaining we got vouchers for a breakfast and drinks, which was nice.

Punti positivi: Great place to stay with a family. Close to Portland, shopping and airport.

Punti positivi: Location

Punti negativi: The price they charge to park your vehicle.

Punti positivi: This is a very lovely property, we were happy to stay here. Staff are very welcoming. Spa is lovely. Check in staff are outstanding.

Punti negativi: The room rate

Punti positivi: Everything okay, beautiful place, only breakfast poorer on my "European" conditions- :)

Punti positivi: The rooms were so spacious and my family of four was very comfortable in one room with two queen beds. This was the first time in a long time we all stayed in one room, and it was very workable for the three nights we stayed. The beds were so comfortable! After doing so many activities all day, it was great to sleep well and be so comfortable. Not only was the hotel on the beautiful waterfront, it also was the perfect location. We were all over the City, the North End section was beautiful and perfectly located. The staff was so helpful and accommodating. Our Bellman Patrick, was knowledgeable, helpful, so friendly and accommodating. Loved this hotel!!!!!!

Punti positivi: The location was great. The concierge was wonderful. Free breakfast was very good.

Punti negativi: Room not ready - Had to wait for check in. Need coffee station in the lobby.

Punti positivi: Staff was friendly and very accommodating. Great view and very comfortable bed! 24 hr. parking at hotel is helpful in a city with hard to find parking!

Punti negativi: Breakfast room service was very disappointing, especially for the cost. Had same breakfast in room last year, was fantastic. Potatoes ,toast and meat looked and tasted like it was pulled off morning buffet after sitting for hours, als o did not get asparagus or any garnishment. Very disapointed

Punti negativi: Il servizio poco curato non da 5 stelle e la qualità della struttura, vecchia.

Punti positivi: Front desk staff and bellmen were excellent. The location was unbeatable.

Punti positivi: Big rooms, good bed and nice decor

Punti negativi: Breakfast at the hotel’s restaurant not worthy.

Punti positivi: Very nice property

Punti negativi: The bathroom was an afterthought. Very tiny and you walked straight into the toilet on entering it.

Punti positivi: Love this hotel!

Punti positivi: Lovely friendly hotel with great service, in a very good location. We received an upgrade to a suite for no extra price for one of our rooms. Staff were very helpful and rooms were spacious and well-equipped.

Punti positivi: Great hotel, staff and location

Punti positivi: staff very welcoming and friendly and a great location to see Boston

Punti positivi: Location and on site restaurant

Punti negativi: Service and physical property

Punti positivi: Very good location and the room was great

Punti negativi: During 2 nights there was a dog barking in the room next to us, we couldn’t sleep well. The Manager reacted immediately but it was an unpleasant situation.

Punti positivi: The desk staff was exceptional! Warm, welcoming, friendly, helpful, and kind. It was a real pleasure communicating with them every single day of our trip. The room was clean and comfortable with great amenities. The small housekeeping touches during evening were notably special. The complementary and accommodating suite upgrade really made the occasion for this trip even more memorable! Thank you!

Punti negativi: Our specific room had a constant and regular sound as if someone was moving stuff or walking heavy-footed above or next to us. Made it hard to sleep especially on the last night, severely affecting our energy levels. Staff was understanding but couldn't figure out where it was coming from. After a lot of deliberation, I believe it was the elevator nearby that room. But I assure you that except for the final night, this aspect did not detract from the rest of the experience at other times - which was awesome!

Punti negativi: The lobby is to small, but I don't think there is a solution.

Punti positivi: Location, ambiance, Uni restaurant. Pleasant/helpful staff.

Punti negativi: Overpriced at $---/night.Small dark room w/dark furniture. Tiny bathroom not adjacent bedroom & w/ no tub/skinny shower. Bathroom sink clogged (someone came to repair 2X, still clogged). Door chain lock broken. Fridge door wouldn't close properly.

Punti positivi: I had dinner at the Hotel restaurant where the chef had just won a James Beard Foundation award for best chef, NE. It was wonderful -

Punti positivi: Hotel meraviglioso in una posizione centrale. Il servizio era impeccabile.

Punti negativi: Il lobby bar è un po' scuro. Peccato che non hanno una vista migliore.

Punti positivi: The Spa was incredible!

Punti negativi: The staff who seated me to my breakfast table, she was VERY arrogant. and unfriendly. MO should replace this staff. Maybe she looked down on asian chinese . I saw she treated other american guests with smile but not me.

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: The in room dining food was surprisingly poor, After having Easter brunch at your hotel this Year, the best food ever!, I was looking forward To your in room menu after two long days of Meetings. I own three rests, your chef in charge Of this menu is not paying attention to his food. Your line cooks did a great job, it was the protein In each meal that should have never been served.

Punti positivi: Lovely decor Convenient location Good restaurant Spa

Punti negativi: Nothing

Punti positivi: Location, rooms, staff

Punti positivi: Hospitality

Punti negativi: The quality of room service food

Punti positivi: posizione, pulizia e servizio eccellenti

Punti negativi: buffet breakfast non adeguato allo standing

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: The bed was really nice

Punti positivi: Awesome bed, liked Nespresso machine, employees were outstanding and very accommodating. John and other doormen very friendly and informative. Lobby staff fantastic. Felt very safe during Marathon. The system they had in place was very smooth for customers. Wednesday run was unexpected and a beautiful way to see the city. Lobby floral arrangements outstanding. Gym super nice.

Punti negativi: Pillows too big and hard Lights too complicated to control

Punti positivi: Camere grandi con piccola cucina. Un sacco di spazio. Il personale è eccellente. Molto gentile e disponibile.

Punti negativi: Nulla di negativo da notare

Punti positivi: Good location large room

Punti negativi: Breakfast could do with potatoes and fresh fruits variety

Punti positivi: Location to BCEC was excellent!

Punti negativi: Nothing

Punti positivi: excellent location; spacious rooms; very stylish design; nice restaurants and coffee bars close-by; check-out until 12:00pm; several high-chairs available in breakfast room;

Punti positivi: WALKING DISTANCE (AS A NEW YORKER) TO THE T AND SOME TOURIST SPOTS, EASY PARKING BY MYSELF WITH THE FAIR RATE (COMPARED IN BOSTON). NICE BREAKFAST, BIG SPACE ROOM AND FUNCTIONAL KITCHENETTE FOR FAMILY WITH A TODDLER.

Punti positivi: The decor was very nice. The interior courtyard was pretty. The free breakfast was good. Lots of options. The staff was very attentive. Will come back

Punti positivi: Spacious rooms, clean, great breakfast

Punti negativi: Complimentary breakfast ends early during weekdays.

Punti positivi: Loved having hot breakfast available everyday. Room was clean, bed was comfortable, and everybody on the staff was very friendly.

Punti negativi: Poor communication. Zero response to reservation issues. Front desk staff would only answer in corporate robo-speak

Punti positivi: Location great, interior style very well done.

Punti negativi: Just a few small things: interior court yard/atrium is an echo chamber so any small noice from the open elevator shaft (elevators make a small clicking sound when they are engaged which normally would never be noticed) but because the shaft is open to the central atrium which is covered in tile the small sounds echo through the entire hotel. If someone is having a conversation in the central atrium the entire hotel is privy to it. The walls are also thin so you seem to know exactly what is going on in the rooms around you. The building was built as a factory not a habitation so it looks really cool but other livable factors like quietness and warmth it lacks. My room was facing the alley where the trash is collected (I was there four nights) every morning at 0300 the garbage truck would back all the way down the alley with its reverse alarm beeping up a storm and then it sounded like a terrorist attack was taking place for a good 20 minutes while every dumpster was thrashed about and emptied into the truck. The front desk staff are typical Boston; coming from Japan where customer service and politeness is excessive, the more austere "here's your room key... what... you need directions on whea to paak, yaaah ovea thea" followed by blank stares... was jarring at first but its authentic and makes for good story telling. The breakfast is wonderful and the staff tending to breakfast things were very warm and pleasant.

Punti positivi: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Punti positivi: Buona posizione con minimarket nelle vicinanze 10-15 minuti dai negozi e ristoranti Proprio accanto alla fermata della metropolitana

Punti negativi: Nessun bollitore per tè e caffè gratuiti in camera Connessione internet wi-fi gratuita molto lenta

Punti negativi: La doccia va sostituita nella camera 410

Punti positivi: Buon odore, persone cordiali, la camera, il fancieness

Punti negativi: Problemi con la mia carta di credito prepagata apparentemente non sono accettati. Questo dovrebbe essere notato da qualche parte al momento della prenotazione. Io non ho avuto un'altra carta di credito o contanti sufficienti. Alla fine è stato elaborato ma era Toglie lo stress. Quando abbiamo fatto il check-out (645 am) abbiamo bisogno di aspettare un po'. C'è il personale alla reception

Punti positivi: Location

Punti negativi: Late check-Out I wish we could have checked out at 1pm

Punti positivi: Staff wss excellent. Boston Nick very helpful. Location, eastern standard chips.

Punti negativi: Expensive, no vent in bathroom. But overall good value and great location

Punti positivi: Location

Punti positivi: Great location to Fenway park

Punti positivi: Location next to Kenmore Station, literally steps away. Comfortable Beds, Fantastic Staff..

Punti negativi: Only thing I couldnt figure was how to stop water leaking through the small opening in the glass shower doors.. Eventually we just place a huge towel on the floor

Punti positivi: We arrived early (11:00 AM) and inquired at the front desk about checking our bags so we could walk the area. We learned that our room was ready for check-in. Big plus! Front desk staff were extremely polite and helpful. Room was clean and updated. Valet parking was convenient and attendants were very personable.

Punti negativi: We had the breakfast package included at Eastern Standard. Eastern Standard has a great atmosphere but the service and food was a major disappointment. We were seated and were informed by our server that she would be with us in a couple of minutes. After a 10 minute wait we were brought coffee by the hostess. We continued to wait but the server never returned. The hostess again returned and this time took our order. Our food arrived, eggs Benedict, and we both found that the eggs had been over cooked, hard in the middle as well as the English muffin to be like a hockey puck. The hostess never returned to check on our meal. Total disappointment!!!!

Punti positivi: Proximity to Fenway and subway. View of Fenway, ease and friendliness of valet parking service.

Punti negativi: $25/night Resort fee for things that are included in EVERY other hotel. I didn't use any of the things I paid for (coffee, gym, car service etc.) I don't think this hotel had a resort feel to it at all ☹️ As a traveler at the end of a ten day trip, where I stayed in 4 other hotels, I thought this hotel was just OK. For the money I paid there are plenty of other hotels with more amenities. This is my second time in Boston and I wish we had stayed where we did the first time. No fault of the hotel but parents beware there is NOTHING for kids to do once you're done for the day (no pool or game room). I think this hotel would be great for couples or those on business trips.

Punti positivi: Close to everything

Punti negativi: Nothing

Punti positivi: Location and hospitality

Punti negativi: When asked for dental kit ,we had stepped out . I had expected them to come back with it or leave a note but they entered room in our absence and kept in the bathroom . Found it little intrusion

Punti positivi: Ease of getting to Fenway.

Punti negativi: The BS $25 per night fee for “WiFi, water bottles in the room, shampoo and conditioner in the bathroom..... etc”. These are all table stakes for Marriott/Hyatt.... $58 per day for parking??? I get that parking is bad in Boston but $58 per day???!!!! Highway robbery!

Punti negativi: They charge a ridiculous "resort fee" os U$ 25.00 day ☹️

Punti positivi: Great location, great attention to detail. Nice amenities. Reasonable price.

Punti negativi: The only thing is during our stay, most of the fitness machines were not working.,

Punti positivi: Tranquillo per la posizione

Punti positivi: La posizione di Back Bay è perfetta Caffè nella lobby e lobby in generale L'arredamento delle camere Bagno

Punti negativi: Servizio parcheggio molto lento

Punti positivi: Il personale era estremamente attento e disponibile.

Punti positivi: Tutto era a pochi passi dall'hotel. Il personale era davvero cordiale.

Punti positivi: Enjoyed the Latte Coffee from coffee machine on lobby level

Punti negativi: Only one lift was working

Punti positivi: Hotel is clean and desent

Punti negativi: Valet parking service charge was high and unexpected. Didn't know that there is no parking. Paid $110 for two days.

Punti positivi: Michel, the bell boy went over and beyond to insure my stay was comfortable. "He is friendly and professional & needs to be acknowledged & rewarded.

Punti negativi: Level of cleanliness, specially in bathroom was below expected standard

Punti negativi: Lobby coffee maker was broken

Punti positivi: Service was excellent everywhere: front desk, bar, restaurant.

Punti negativi: No

Punti positivi: This hotel far exceeded our expectations. The location was excellent. Easy walk to all the main sights of Boston. The hotel restaurant/bar was excellent and great to spend time in after a long day of sightseeing. The rooms were well appointed and the beds were very comfortable. I loved that the hotel used to be the old Boston Police headquarters! I will tell everyone to stay there...

Punti positivi: It was a nice hotel and clean with fairly roomy rooms for Boston and the bathroom was very spacious. The room was clean and nicely decorated. We were only there for a night so we didn't spend very much time there.

Punti negativi: I expected better service due to the cost and name brand of this hotel.

Punti positivi: Everyone was very friendly and welcoming, facilities were nice and my request for a crib was met with no problems.

Punti negativi: I booked the hotel for a a different price then I was ultimately charged for it. But booking.com gives you no record of the rate, so I had to pay the price.

Punti positivi: Very nice hotel and excellent staff!

Punti positivi: Comfortable bed

Punti negativi: Dirty sink

Punti positivi: Location was good

Punti negativi: There was one elevator working, no fitness or pool, no complimentary waters

Punti positivi: Very clean

Punti positivi: Camera bellissima con materasso meraviglioso! Hotel di lusso situato proprio nel cuore del centro. Consiglio senz'altro.

Punti positivi: Hotel chic con camere molto confortevoli e il servizio clienti eccellente.

Punti negativi: è difficile pensare a qualcosa che non ci sia piaciuto

Punti positivi: Ottima posizione, centrale rispetto alla maggior parte delle attrazioni. Molto cortese e disponibile il personale

Punti negativi: La macchina per il ghiaccio era rotta, ma queste cose possono succedere.

Punti positivi: Comodo, pulito, molto bello, elegante, efficiente

Punti negativi: Camere strette per due viaggiatori con grandi sacchi

Punti positivi: Il personale era eccezionale e il posto è nuovo di zecca e bellissimo

Punti negativi: Un po' caro

Punti positivi: Location is great

Punti negativi: Room was quite small for what I paid and nothing was complementary

Punti positivi: Excellent location, friendly staff, very good food for dinner & breakfast right next door.

Punti positivi: It was easy to walk to most parts of the city. The shower and beds were great.

Punti negativi: No breakfast, except for attached coffee shop but not my cup of tea ( pardon the pun). Lots of homeless/ rough sleepers in the side streets nearby. Rooms low down can be very noisy- we had drilling in the road at 1.30 am for ages followed by bin collection at 5am. We did get moved to a higher floor with a great view and it was much quieter. Quite pricey for what you get, but I suppose you are paying for location.

Punti positivi: Location is fabulous. Very short walk to Boston Common. Comfortable bed. A low light turns on when you walk into the bathroom which is very useful at night.

Punti negativi: Insufficient towel racks in bathroom.

Punti positivi: Very comfortable room and bed / bedding. Nice pillows. Robes. Daily water bottles. Updated bathroom (fixtures, decor, lighting, rain showerhead). Excellent service - requested large ice bucket, extra coffee (keurig in room) with creamers. Felt pampered. Great location. Will definitely stay here again.

Punti positivi: Camere piano alto, location

Punti negativi: Incomprensione su pagamento al check-in

Punti positivi: Great location! Wonderful rooms and staff!

Punti positivi: L'hotel è situato in una zona strategica perché in qualsiasi direzione si decida di andare (a parte Harvard e MIT) non è stato necessario usare mezzi pubblici o taxi. Le camere sono confortevoli di spaziose, il personale estremamente cordiale

Punti negativi: Tutto perfetto

Punti positivi: Beautiful hotel in an excellent location. The room size was a little bit small as usual but the quality of bed, bath, interior was outstanding. The comfort, coziness and wellness of the bed with its cushions and linens was one of the best experienced so far. The coffeeshop serves excellent breakfast and there is an outstanding restaurant aside. Staff is super friendly and helpful!

Punti positivi: Accoglienza specialmente degli uscieri che si sono veramente fatti in quattro per accontentarci: c’è chi addirittura ha rincorso un taxi per procurarcelo. Struttura moderna, ottenuta ristrutturando (molto bene) un vecchio palazzo. Centralissimo, perfetto

Punti negativi: Costo parcheggio

Punti positivi: The sale price was great , the room was small but comfortable.

Punti negativi: I didn't like the staff asking what they could do and when I did have a request to extend my stay with the same price, it was denied.

Punti positivi: We did not have breakfast included, but our room was a comfortable place to return to after long days exploring Boston. The staff were friendly and helpful.

Punti positivi: Il personale dell'hotel Langham sinceramente ci ha fatto sentire i benvenuti. La camera era ben arredata, inoltre i ristoranti e il centro benessere erano eccellenti. Ci torneremo!

Punti positivi: Il personale era molto cordiale e entusiasta

Punti negativi: Datato e stanco, specialmente considerando il cartellino del prezzo

Punti positivi: Il personale è molto disponibile.

Punti negativi: Il prezzo del brunch.

Punti positivi: Eccellente per un soggiorno, ma il costo è molto alto per gli uomini d'affari.

Punti positivi: The staff was friendly. Everything else was lousy. We ended up staying at a different hotel even though we prepaid for this one.

Punti negativi: The hotel was rather old. Our first room smelled very musty. They kindly relocated us to another room, which was less musty smelling. Another couple was also relocating for the same reason at the same time. The pink taxi was not available bc no driv

Punti positivi: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Punti negativi: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Punti positivi: It was a big hotel and was full - but it seemed like we were the only ones there. Minimal noise from other rooms above or beside ours. The Room Service was excellent.We came to see a doctor at MGH but enjoyed the city and could easily walk everywhere.

Punti negativi: It was expensive but worth it!

Punti positivi: the friendly staff and beautiful reception areas

Punti negativi: faultless

Punti positivi: The location, the bedding, the ice in container at night, the slippers, along with the chocolate .

Punti positivi: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Punti negativi: Nothing.

Punti positivi: Very accommodating staff, good location,clean room

Punti negativi: I wish the room had a small fridge to store leftovers

Punti positivi: 1). Location! Downtown Boston is an incredible location. Close to 'everything'! 2). The staff, at all levels were very welcoming and professional.

Punti negativi: The cost of breakfast

Punti positivi: location

Punti negativi: Unhelpful front desk

Punti positivi: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Punti negativi: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Punti positivi: È valsa la pena pagare il prezzo extra per il Piano Gold .

Punti negativi: Servizio pulizie camere ha lasciato vassoi sporchi nei corridoi.

Punti positivi: Mi sono piaciuti molto i lampadari, gli specchi, i marmi, la posizione, il servizio

Punti negativi: Nessun negozio in hotel per le bibite, gli spuntini e i gelati

Punti positivi: Personale attento. Bell'arredamento. Ottima posizione.

Punti negativi: Un po' costoso. Non modo ad alta. Appena un po'.

Punti positivi: Ottima posizione, con personale caloroso e accogliente. Tenere premuto il livello era eccellente.

Punti positivi: The character of the rooms was outstanding. Made you feel like you took a step back in time but with the modern day conviences.

Punti negativi: Front desk staff was not as helpful as I would have expected. Was told I would receive a text confirmation of when my room would be ready....I did not receive so had to check back.Same with reservations for dinner. Never got confirmed. I had to call them.

Punti positivi: Cleanliness and kindness at check in

Punti negativi: No

Punti positivi: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston

Punti negativi: Construction on church across from my room, started early, relentless but hotel had no control over it

Punti positivi: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.

Punti positivi: Location! Location! Location! Coffee maker in room along with a mini fridge. Bed was super comfortable! The hotel has so much charm. The location is why I would stay here again. (Liked the free WiFi too) It's also a 10 min walk to Enterprise Car Rental.

Punti negativi: The hotel walls were paper thin. A wedding party stayed at the hotel that night and it was sososo loud!!! We could hear all of their conversations from midnight till 3am. Also ask for King or double beds. My husband daughter and I slept in a Queen.

Punti positivi: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.

Punti negativi: Bad views, small rooms, the two front desk people I met were fake nice, and there was a crib in my room.

Punti positivi: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.

Punti negativi: Noise from hall seeps in through the old wood doors; not really a problem until a couple drunk bros came in at 4AM and spent 20 minutes in the hall being enthusiastic.

Punti positivi: the location was great. very pretty lobby and bar

Punti negativi: the room was small. the hallways upstairs were a little creepy.

Punti positivi: location

Punti negativi: The hotel was ok but the information on the advertisement was misleading. We paid for a certain room and when we got there they said that was not available and admitted that the picture in the ad was not accurate. We were finally given the room we wanted

Punti positivi: Very well maintained, staff is great, rooms are always feresh and well maintained

Punti negativi: Not necessarily the hotel but for the price we paid the room was small and tight

Punti positivi: Mattresses were old and uncomfortable- woke up with back pain. No flowers or candles in room as advertised. Poor location for fireworks viewing as advertised as only a handful of people could actually see them. Not up to the standards of a luxury hotel and I’ve stayed at 5 star hotels around the world.

Punti negativi: See above.

Punti positivi: Very good Location and a lot of history

Punti negativi: Very well keep ...

Punti positivi: Hotel in a great spot staff really helpful and friendly room a very good size very comfortable

Punti negativi: No bar to meet our friends we visited

Punti positivi: The service was incredible. And the attention to detail throughout the hotel and the staff was above and beyond.

Punti negativi: No - it was great!

Punti positivi: Location, staff excellent, car service available great.

Punti negativi: bed was so uncomfortable one of the worst in recent experience - sunk in the middle and was not a king. the bathroom was pokey. no heated floors and no double basin. the fire place in room didn't work.

Punti positivi: Quiet comfortable room

Punti negativi: $7 for a cup of coffee and having to ask several times for a refill - just leave the pot!!!!!

Punti positivi: The location was perfect and most of the staff was very nice.

Punti negativi: I paid when I booked my trip but when I went to check out, they said they had no record and were going to bill me another $2,200. They were slow to resolve but was ultimately taken care of. Rooms are SMALL!

Punti positivi: We loved the location in Beacon Hill and the Moo restaurant.

Punti positivi: The hotel personnel was extremely friendly.

Punti negativi: The whole hotel is old and looking a bit tired. Although the room size was great we didn’t feel very comfortable. The restaurant had a strange smell so we didn’t try it.

Punti positivi: The bed was comfy there were no relaxing reception areas The lifts smelt of smoke Breakfast not included The trash lorry was right outside our room and woke us at 4am

Punti positivi: What a lovely hotel! It’s so unique, the staff are helpful and made me welcomed

Punti negativi: Nothing!

Punti positivi: staff were great and hotel is in a great location. would happily recommend and would happily revisit! Hotel has a fantastic character!

Punti negativi: Nothing